The team at Duct Medic were outstanding. My wife and I just bought a new home and had the team…read morecome out. The crew was incredibly professional, explained all of the work they completed and worked efficiently. They treated our home like their own. They even went above and beyond, completing a separate task to seal off another open vent. I cannot recommend them more highly. They were fantastic. We will have the crew at Duct Medic come back once a year to keep our vent work clean and safe. A++++

Extremely thorough. Needed to do duct repairs before they could clean si could not hire at this…read moretime. Seemed very knowledgeable. *** only bc cud not engage service right now.

We got off to kind of a rocky start because I had understood their rep was coming between 12:00 and…read more1:00. He didn't actually arrive until almost 5:30. He was tired from a long day and didn't do the best job on my carpet. I let the manager know and he offered to send a new guy first thing to re-do the cleaning. The second person did a perfect job, and I'm completely delighted with the results, and impressed that the manager took my complaint seriously and made it right efficiently and at no additional cost to me. I'd absolutely recommend Stanley Steemer for your rug cleaning needs.

No stars. Was told today that someone would arive between 12 and 5 then they called and said they'd…read morebe there at 2:30 then they said it woukd be after five then they called and said they're on their way at 5:30 They show up after 630 and I told them to leave. Will not hire them again!

The technician was super polite and professional. Michael communicated every step along the way. He…read morewas very respectful of our home. I wish the company would have let us know the price breakdown prior to the appointment so we could compare their rates with other companies. We may have received a lower price from someone else. This is the first time I've ever had a chimney inspected and didn't know what to expect. We received a basic cleaning plus a deep cleaning and It looks and smells very clean.

Tech arrives in a small commuter car with rod and a vacuum cleaner counts registers says it takes…read morean hour to clean ducts and it only cost $650 No thank You

Great work! They were very efficient and thorough in diagnosing my issue with my A/C. Provided me…read morewith pictures, showed me actual parts and explained its function to me. I appreciated that! I would definitely use them again!

Used Yelp in late afternoon looking for a local electrician ASAP to solve an annoying problem…read more Jones got back immediately and scheduled an electrician the next day. Bryce showed up early and quickly solved my problem, fixed another issue that had languished, and reviewed our entire system. He made several suggestions that made sense and was able to do everything that afternoon. When I mentioned our AC was ready for its annual checkup, Bryce arranged for a plumber to come out that afternoon. Both technicians were thorough and clearly explained everything. Because ours is a second home and it's difficult when we use it to find good services in a timely fashion, we signed up for Jones' Preferred Partner Plan, which includes two yearly inspections and other benefits. HIGHLY RECOMMEND!

$820 for replacing capacitor $14 . It's a far cry from making a profit ! They have been such as…read morehonest business before this ! It just breaks my heart !!! My brother was shocked and he is hearing and air in tidewater ! Please go somewhere else

My wife and i hired kieth he Kept deposit did not show up to work on time poor communication not an…read morehonest person

From the owner: We are a licensed and insured Christian-based Business that specializes in thoroughly cleaning…read moreresidential and light commercial duct systems. We install duct systems and clean clothes dryer vents. We use the Direct Contact Cleaning Method, which does a much better job (improving indoor air quality) removing contaminants from the air as well as from the surface. We can also disinfect the duct systems and treat for mold, etc. We now carry the Whole Home Zone Air Restore Systems. We honor our Seniors and have a Referral Reward Program. We can also supply references upon request as well as before and after pictures of our projects.

Kyle and his assistant, Javier, were polite, punctual, and thorough. Kyle went over and above his…read moreduties, replacing filters and ridding the outdoor equipment of hornets nests. Their knowledgable inspection gives me comfort that our AC will keep us cool during 100+ degree weather.

Jonathan did a good job fixing our toilet. He seems talented. however the prices are so very high…read moreeven with our"discount" for being in a contract with Michael and Sons. Because of the pricing we will not be using this company again.

I had a number of bad experiences with this company over the years they serviced my unit fit about…read more5 years . Atvthe beginning , in 2021 the customer service was great but it rapidly went downhill over the years . Communication is poor , there were disputes over billing and even after the owner agreed that I'm entitled. For a refund it took months to get it and the billing person was extremely rude every time I spoke to her . I think her name is Sharon . Suffice to say that I stopped using the services if this company about a year ago because even their great technician Chris who serviced my unit and he was the only reason i stayed with this company this long , even he couldn't make up for all the issues that I had with this company . There are much better companies around . Go shop for them elsewhere if you want good customer service and good communication.

If I could give ZERO stars, then I would. We have been a customer with Albemarle Heating and Air…read morefor 6 years. Started out as a quality company for us. Now, fast forward to August 2025-worst customer service imaginable! Here's what our experience was on Wednesday, 8/21/25. Our 7-year old AC unit stopped working this evening. At 6:49 pm I called the Albemarle Heating and Air's 24/7 ADVERTISED after hours' service. The operator states, "If you don't receive a call back from the on-duty technician within one hour, then call us back." REALLY???? At 8:00 pm I still have not received a call from on-duty tech. I called the answering service AGAIN. The operator who answered said he had no idea why the on-duty tech had not called. He sent another text message out to have the on-duty technician call me. At this point our house is 80 degrees inside. We are miserable and so is our 7-year old dog. At 10:35 pm I receive a call from the Albemarle Heating and Air "back up" tech. He tells me he is the back up to the official on-call tech. He did at least offer to come help me, BUT HE LIVED ONE HOUR AWAY FROM OUR LOCATION!!! This was when I reached out to the OWNER of another HVAC company--a company we have never used before and we have no service agreement with. The OTHER HVAC COMPANY'S OWNER personally showed up at my doorstep on Thursday morning, 8/21/25, and had my AC running within 5 minutes! That OTHER COMPANY was MONTICELLO AIR. Needless to say, Nick Peregoy, owner of Monticello Air, now has a new customer.

Our home suffered extensive soot damage due to a gas company incident, leading to a six month-long…read morecleaning and restoration process managed by Rainbow Restoration in Charlottesville. The experience was marked by poor communication, lack of oversight, and careless treatment of our belongings. Key problems included delayed and inadequate packing of personal items, damage to property during cleaning and restoration, subpar repairs (such as the minwaxing of countertops and sloppy painting), and unsanitary conditions left by workers (urinating all over and around the toilets). Carpet installation by Sherwin Williams took three repeat visits to correct the initial unprofessional installation. We had to often intervene to document losses and secure appropriate reimbursement from insurance, ultimately recovering significantly more than originally proposed by Rainbow. Despite some helpful individuals (notably the 1800 Pack Out crew and certain staff like Cody), the overall experience with Rainbow Restoration was unsatisfactory. While many of our issues were ultimately corrected under the direction and persistance of Cody, most of them could have been avoided with better communication and oversight. We recommend stronger oversight, professional cleaning services, and better communication with clients in such situations. By the end we felt more like an insurance claim rather than the home owner and customer. Not recommended for whole house clean up and restoration. I would have liked to have written a positive review, but the positives were few and far between.

I am very pleased with the quick response. The Rainbow team was efficient and professional during…read morethe process. I met the team evacuating the water and they were impressive. Shawn communicated to us during the process. I met the rest of the team I wish I had gotten more names. They were all helpful. Tony finished up with setting the furniture and even came back to clean up drywall dust in the bathroom. Making a second trip to clean was over the top. The tenant was able to move back in after a relatively short time. It could have been much worse. Thank you, Rainbow!!!