Great selection of woodstoves knowledgeable salespeople, professional installers who did a great…read morejob, and instructed us on how to use the stove and break it in. All around great experience,and we love our woodstove!

We cannot say enough good things about the staff and crew at Edwards Hearth & Home. When we finally…read moregot around to investing in a fireplace insert, we checked a few businesses, but from start to finish, Edwards was simply terrific and there was just no comparison. Not in products, and definitely not in service. They're all so knowledgeable, helpful, friendly, and conscientious. The whole experience was more like working with close friends or family. We highly recommend Edwards Hearth & Home!

What an operation! First time experience, and it was great. Bryan is top-notch. He repaired and…read morecleaned our fireplace and we've been enjoying it during this winter's cold. His rates are very reasonable compared to what other operations quoted us and he doesn't try to upsell his services or products. Don't waste your time trying to find another fireplace company when Nova Fire Design is your best option. You won't regret it!

Our old fireplace was removed and new one installed. The beautiful stone work was completed by…read moresomeone he recommended. We couldn't be more pleased!!

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

We needed some gas lines redirected, and Whistler was available quickly and offered a free quote…read more The employees were friendly and professional and pointed out some issues and made relevant suggestions. The work was agreed upon after we received the quote, and the service team were prompt and did an excellent job. These folks seem like honest businesspeople who don't try to upsell you. For disclosure, I also checked with Roto Rooter and they suggested a quote of $6,000 to redo everything, which was completely gratuitous. Roto Rooter was also incredibly rude over the phone and during my appointment window asked me do I still need someone to come out.

I had a fantastic experience working with Ron. He was incredibly easy to work with and his hours…read moremade scheduling a breeze since he never intruded on the flow of my day. He's one of those rare people who knows the mechanics cold, then translates everything into plain English so you actually understand what is going on. On top of that, he's just a kind, conversational guy you enjoy having in your home. This visit was not an emergency, thankfully, but I already know I'll be calling him again next year as a planned maintenance play. Grateful for the help and looking forward to continuing to work with him.

I'm so glad that we found Ron. Ron was friendly, honest, and efficient with diagnoses and fixing…read more We will definitely be calling him again for our annual maintenance going forward.

Our gas fireplace wouldn't stay lit during the coldest winter in many years. We gave Amazing Flame…read morea call. David came out, right on time, and quickly diagnosed the problem. He explained what the problem was and got right to work getting it fixed. He gave us good advice on maintaining the fireplace. All service was covered by their standard service charge. Everything works perfectly now and it looks great as well!

Have a gas fireplace ~15 years old that wouldn't light. Batteries had leaked in the electronic…read moreremote control box (should probably write a Duracell review...). Called Amazing Flame; was familiar with them from having periodic service before. Nolan D was on time, set up very efficiently, worked very methodically and was very clean. He was clearly knowledgeable and experienced. Performed a full diagnostic and a very thorough service -- important for a gas appliance. Not only brought the fireplace back into original working condition, but went to some trouble to remove battery corrosion from remote control receiver and save the cost of a new one. That was an unexpected and pleasant surprise. Amazing Flame isn't cheap but the expertise and value are there.

Have used them for several projects and are always friendly, professional and do good work!read more

Received quick service and fulfillment of my request for a gas fireplace remote. No hassle, good…read morework!

Called to schedule a chimney inspection during the winter months. Had to wait for an appointment,…read morebut it was worth the wait. Jonathan thoroughly inspected and cleaned our fireplace chimney, he even got onto our roof to look from the outside! We will be doing some repair work and will contract Blue Ridge to do the work. Jonathan was very honest regarding the scope of work that needs done and the cost of service has been very reasonable. Not only do I recommend this company because they are a small business, I recommend them because they are an excellent company and a pleasure to do business with.

Chase with Blue Ridge Chimney Services was wonderfully knowledgeable, direct, and honest about the…read morecondition of my 200+-year-old chimney. While it did need cleaning, which he completed quickly and efficiently, he also inspected my damper and said that it did NOT need to be replaced, which I was surprised at!! I must also give a shout-out to Rhonda, the scheduler, who was a delight to talk with and gave a reminder call about the upcoming service - which I had forgotten about! Thanks for making my chimney sweeping experience such a pleasant one!!

Quick response and sending a technician out for a quote. Yelp seems to be a good place to look for…read morebusinesses for quotes.

We had a few questions and needed some work done on our wood-burning stove and fireplace. Service…read morewas fabulous from beginning to end. They called to let us know that the driver was on the way. The gentleman that came was incredibly kind and courteous. Levi, thank you so much .You made me feel so comfortable and answered all my questions. Incredibly professional business I cannot say enough good things. Thank you.

I have turned to the folks at Fireside on numerous occasions for gas fireplace service, advice and…read morerepairs. They are responsive and friendly. On occasion, it has taken longer for them to return a voicemail then I expected, but I realized they were in high season. Overall, I've been very pleased with the technicians knowledge and advice. Pricing is about average for the industry.

I was in need for a gas fireplace service/repair. I never thought that it was so hard to find…read moresomeone who can do it in a Zion Crossroads, VA, area with high quality and at affordable price. The FireSide is exactly the company which does it. Gary Walker in sales, Graham Colvin in service, and master-repairman Tony Huntt did fantastic job in making my old fireplace function as new again! They also carry a good selection of modern fireplaces. I strongly recommend this company. Mark

I'm in a jam with my chimney, and they fit me in right away. Very thorough and excellent knowledge…read moreand not condescending when explaining things.

Very professional and thorough inspection, excellent technical skills. We plan to be regular…read morecustomers.