So let me just first start off by saying how amazing this Company is. They were so quick to…read morerespond, access, diagnose, and ordered the necessary parts required to fix the issues. They came out Wednesday mid afternoon, and were back the next day Thursday morning at 9:30am. These guys are phenomenal and know their trade inside and out to a level I can't even begin to appreciate. I will definitely call and use them in the future. Their quality of work is unmeasurable!!! The absolute BEST!!

I had a problem with a leaking outside spigot. I had one plumber refuse to repair the spigot. They…read moreinsisted on replacing it at a cost of more than $300, which did not include the cost to repair and paint the drywall that would need to be cut out to access the piping. Another company wanted more than $300 to "repair" the leak, but pushed the almost $600 to replace the spigot, with added costs for repairing drywall. I called Edwards Plumbing and Electric. Scott said that he had a repair kit that should fix the problem. He texted that he was enroute. He arrived, diagnosed the problem and quickly removed the spigot stem, replaced worn out parts from the kit and reinstalled it. It worked great and the cost was significantly lower than other estimates - significantly. I will definitely contact him again.

They're unethical, slow, and expensive. Find someone else and save yourself the money and headaches.read more

Competent, fairly price, reliable service with loads of local knowledge and referrals…read more I highly recommend them.

I'm in a jam with my chimney, and they fit me in right away. Very thorough and excellent knowledge…read moreand not condescending when explaining things.

Very professional and thorough inspection, excellent technical skills. We plan to be regular…read morecustomers.

Called with our heat out, they were able to come same day and fixed the issue. Fast, reliable,…read moreand responsible priced.

I can't say enough good things about the owner of this company and his techs. They were right there…read morewhen I had a time crunch on closing a house and a last-minute issue in the ductwork caused by a crawl space mold-abatement project by a different contractor. They checked it out and took care of it, at some cost to their schedule, I"m sure. I was able to close on time, thanks to them! Throughout the process they kept me informed of both the cost and the progress, and the costs were very reasonable. Finally, their accounting and notification systems are amazing. I received an email about what the tech was going out to look at, based on my explanation of the problem before he got there. When the tech went to the truck after his work, I got an email with the analysis and the bill, which I could pay online right then, or later if I wished. The whole process worked not just like clockwork, but like a very expensive Swiss watch. Or a lunar landing. And, they were pleasant, forthcoming about what was likely wrong, and also frank about what they couldn't say until they saw the problem. They treated me as if I had a brain and was likely able to understand what they told me. They believed what I said. All in all, this was a great experience, with great people of great integrity, a great notification and billing system, and, of course, they fixed the problem. I had used TNT before for a general maintenance call, mainly because I love their logo. They were great then, too. Didn't overcharge me, and when I called to see if they needed to come back for the fall, they said no, I was done. No point in paying for that, they said. And they were right! I recommend TNT without reservation. Wish I had known about them years before! R Culbertson

I interviewed 4 companies and chose Excel for their quality products (I chose Bosch), the time Jim…read moreVance spent with me, answering my many questions and not only explaining my new unit but drawing it out too. The installation hit a couple unforeseeable snags so the project was 3 days, but they made sure that we had heat. I also was able to meet several of their staff and was very impressed by their work ethic, knowledge and kindness. I had to call this week about a rattle I had never heard before. Kyle was here the NEXT morning. He spent several hours under my house and inside. He didn't "see" anything but removed and retightened possible causes. We waited for 2 cycles of the unit and we believe the rattle is gone. If not Kyle assured me that it would be fixed if it reappeared. I am very thankful to Excel Heating and Cooling for excellent service staff and product. PS they also sent me the most delicious airpacked sleeve of fresh cookies in a tote, that was a huge hit at Thanksgiving week in WNY, as a thank you.

Original complaint: My AC would not turn off / running constantly…read more Diagnosis: Bryan w/Excel Heating & Air stated my ac's coil was leaking & currently blowing "poisonous" R22 refrigerant into house. He stuck an instrument inside unit in garage and it began beeping nonstop, which he said indicated the coil leaking. He also stated the motor needed to be replaced even tho it was running non stop. He stated my AC was not worth fixing and needed to be replaced at an approx. cost of $7000. He advised me he put some coolant in ac even tho it was leaking to make me "comfortable overnight" but it would eventually leak out; and said no charge for the added coolant. Lastly, he adjusted the thermometer settings on the wall before leaving & the ac was still running when he left. We agreed I would call him w/a decision the following a.m. He asked me to call him on his cell number listed on business card. Instead, he called me the following a.m. at 10:30 to see if I'd made a decision. That same morning, a 2nd opinion from a different heating & air company first looked at thermostat & stated the ac was turned to off position. He later verified my ac is working fine, but the motor itself was stuck in the "on" position and was why it was running continually and needed to be replaced @ $815. He assured me there is NO LEAK in the coil. They put the same instrument in garage unit (as Bryan had used the previous day) & there was no beeping to indicate a leak. I was dumbfounded. He concluded my entire ac did NOT need to be replaced, only the motor. I called Excel Heating & Air back to report these findings, talked to DAVID. I did not mention Bryan had stated he added coolant until David asked if I would pay for coolant added. I verified Bryan said no charge for the added coolant and did not charge me anything before leaving. (Why did Bryan shut the ac off on thermostat before leaving the previous day if he added coolant?). Moral to story: ALWAYS GET 2ND OPINION. I originally called Excel because of their 100% rave, positive reviews. However I am aware there are companies businesses can hire to input positive reviews online for a fee.

Very responsive, good value, and work was well done. Mr…read moreFlores was easy to work with and completed the job quickly.

I found a small section of shingle on my deck and assumed that there was a tiny section of roof…read morethat needed to be repaired. One company said they couldn't even do an estimate until the end of June. Another came out and said I needed a new roof. Rooftop is well known and well respected in Charlottesville and they said they would send someone out the next day. If it was in fact a small job, they would just complete it. If major, they'd give me an estimate. True to their word, two workers appeared the next day and were quickly up on the roof. I heard hammering in an area other than the one I knew about. They told me there was another small area that was missing and the workers quickly repaired both and were gone. Price was very fair and I would use them again without question.

I've used Stillwater Development & Excavating for 3 jobs: Bathroom renovation, long driveway repair…read moreand grading and very recently a rebuild/upgrade on my side deck. All 3 jobs exceeded my expectations! If an unforeseen challenge arose, they were sure to have a remedy, most of the times the "fix" turned out better than the original plan. I can't say enough about the character of Kenneth & Brian and the quality of their work. You will not be disappointed!

Found Stillwater Development & Excavating on a facebook group when we first got here! They were…read morerecommended on the post I created. I looked them up on google and read great reviews left by happy customers! They did an amazing job on building us a new pergola. They removed the old one that was incorrectly installed. They did a really great job and we are so thankful for their knowledge and expertise! They are professional, respectful, and great price too!!! I highly recommend them for any of your projects!

No communication during process. They make tremendous promises as they try to get your business,…read morebut when it gets too difficult to work with the insurance company they just hope you go away. Nothing but "crickets" ! Don't waste your time. We've moved on.

My 100+ year old roof was leaking and Holloway was suggested so I called. The service was…read morewonderful! The roof was inspected, the leak located, a solution proposed, and an estimate given. The assigned workers arrived on time, answered all of my questions, and completed the work at the estimated cost. These folks are superior from start to finish, including the office staff who kept me up-to-date. Highly recommend!