After experiencing a chimney fire we called Blue Ridge Chimney to inspect and advise. We were very impressed with all individuals in the company, from the first information call to the final installation. I got the distinct impression that this company is large enough to serve a large constituency effectively but small enough to still communicate well. All of my questions were directed to the individual who could answer them, and it is clear that everyone puts customer satisfaction as a top priority. Nick and Travis initially did a thorough chimney inspection with Nick taking the time to explain the report and help us explore options to remedy the situation. They recently completed the installation of a new chimney liner and the Napoleon wood stove we decided to purchase. They were both very personable, professional, competent, and efficient. They took great care to leave things neat and tidy and explain the work they had done. We were pleasantly surprised at how fast they were able to schedule the work and deliver the stove. Special thanks to Nick for his help in making this happen! read more

After a chimney fire last winter I knew I needed to get my chimney inspected before I used it again. Steve came out to do an inspection and discovered I had serious cracks in both my flues and deemed them unsafe. He showed me pictures and told me they would need new liners in both of them. Knowing this would be pricey I was hesitant but Steve encouraged me to see if my home owners insurance would help pay to put stainless steel liners in them because of the fire. Erie covered every bit of the cost except for my deductible. Thank you Steve!! And Erie! Chris and Nate came out the following week to start the installation. They ran into more problems than they bargained for due to the original construction of the flues. Stayed late every night to try to get it all done but still had to work an extra day and a half. Very professional and courteous. From start to finish my experience with Blue Ridge Chimney Services couldn't not have gone better. Thank you also to Crystal who was always so kind on the phone!!! Sandy B. read more

Today Steven and Chris showed up right on time for our chimney sweep and inspection. When Chris got to the point where he was inspecting the flu he turned on the camera and allowed me to watch and see what they saw. We knew it wasn't going to be pretty since this house was built in 1978 and that particular chimney hasn't been used in over 20 years. One dead squirrel later and lots of creosote we knew what we were in for! All in all our chimney wasn't too bad but still needed some mortar work and it didn't pass inspection due to an obvious hole in the mortar, which wasn't surprising. We are now looking into getting either a fireplace insert or stove through Blue Ridge and look forward to working with them with the addition of one of those. All in all the guys were fast clean efficient and very professional. I appreciate the time they took to explain every step that they took in the cleaning and inspection. We will be using Blue Ridge Chimney Services from now on for all of our fireplace and chimney needs! read more

Bought a hundred year old farmhouse two years ago, and knew that the chimneys were in desperate need of repair. Contacted Blue Ridge Chimney for an inspection and estimate. The inspector/estimator was friendly, thorough, and professional. Hired them to install liners in two flues, plus caps, dampers, and rebuilding two hearths. The crew of Chris and Chris arrived when expected, re-inspected the chimneys, and planned the work. I was impressed with their knowledge and experience, which was very evident as the project progressed. Chris and Chris were friendly, and very careful to keep the house clean during the process. They had to deal with a couple of surprises discovered during demolition of the old hearths, but they came up with creative solutions, and honored the original estimate even though the job took longer than expected. I am very happy with the finished project and their great craftsmanship. I would definitely hire them again if another project comes up. read more

When we moved into our new-to-us old home we knew that our chimney needed an inspection by a pro. Steve did a great job. He was on time and courteous, & he was a real expert and answered every question. We had a lot of questions as this was our first wood stove and we love it. This was our second season of burning and our second check up & cleaning. This year Chris and Chris #2 were excellent - prompt service and amazingly their work left not a trace of dust, soot, ash, or smudge anywhere! Wifey was ecstatic because she worried at first but we now know where to get this job done right. I'm pleased because they also fixed our chimney crown and replaced a 15 year old cap with a nice, new one. We are very happy customers and highly recommend BRCS. We'll see you again next year! I was a chimney sweep myself many years ago but now too old to climb ladders. These guys are great; I know! read more

We just moved in to our new home (new to us) less than 3 months ago and wanted the chimney checked out and cleaned before the cold weather. Nick and Steve were the technicians sent out to us and we couldn't have asked for nicer or more competent folks. They cleaned our chimney then looked at it closely with a camera up and down it's length and answered our questions. They saw no problems with the flue, but inspection of the chimney above the roof did reveal some cracks in the mortar, which they were able to repair for us. The total cost was very reasonable for the services given. I would definitely call them again when needed, and would recommend them to any friend who asked. Just good, old-fashioned friendly service with a smile. Thank you! read more

Chris came out to our house and camera inspected our 4 chimneys so I could see immediately, for myself, the condition of our flues, liners and mortar joints. Seeing the flues first hand on video was comforting as we had just recently bought this house. Not only was Chris prompt, professional, organized and knowledgeable but a pleasure to talk to and a genuinely nice person. I would recommend without any reservations Blue Ridge Chimney. He also swept the flues that needed it and did so without leaving any evidence of any work being done. Spotless cleanup, a personal pet peeve for me. HEPA filter on vacuum also a big plus. I will not hesitate to call again should the need arise read more

I was greatly impressed with Nick and Glenn, who refurbished my standard flue and cinderblock chimney with an insulated Steel hybrid liner, stove pipe. They removed the old liner first, a noisy, dirty job in this late August heat. Then installed new liner. They cleaned up. They answered all questions. Best yet- I did not have to supervise! As Nick also did with chimney cleaning and video a couple months earlier (that revealed numerous flue cracks), these guys did their job, were courteous and efficient, and left.(probably 9 hours) Stuck to estimate, to the penny! I would recommend Blue Ridge Chimney to anyone! read more

We were very pleased with every aspect of our fireplace insert installation. Chris did a great job of listening to our preferences and needs. During the estimate, he also identified and corrected a structural problem with the chimney flashing. Lynette did a great job of keeping in touch with us while scheduling the work. Nick and Jonathan were professional, polite, and on time. They made some special modifications that were needed for our old house, explaining the process at every phase of the job. We are very pleased with the results. We highly recommend Blue Ridge Chimney Services. read more

I needed to have a Chimney inspection for a client who's home was struck by lightning. Blue Ridge Chimney Services surpassed my expectations from the first initial call to schedule the inspection, through the multiple follow up calls and even meeting with my client and I late on a Friday evening at no charge just to make certain that my client and his wife knew the full details of a potentially dangerous situation. Chris exemplifies the character of the person you want making sure your home has a safe chimney, the well-being of your family depends on it. Thank you again Chris! read more

A huge thank you to Chris Sr and Anthony for their exceptional knowledge and professionalism for their help installing fire brick in our wood stove this past fall. They took on the job that our previous Chimney Service folks wouldn't even look at and had us up and going in under 30 minutes. Today I called and spoke with Elizabeth at BCS, wow, what a pleasure to talk with a company that not only cares about their customers but are friendly, professional and go out of their way to help. Thank you Blue Ridge Chimney Services, you have us a 'forever' customer!! read more

This was my first time using Blue Ridge Chimney Services and they were great! Chris and Steven called me 30 minutes prior to arrival and arrived within the time frame given. They were professional, polite, and knowledgeable and gave me a few helpful tips about our fireplace. I really appreciated their honesty that our chimney did not need to be cleaned (we recently moved in and weren't sure what work the previous owners had done). I'm happy I found this company and highly recommend them! read more

The communication started with Rhonda, she was very pleasant and easy to work with via emails and phone. Then the two Jonathan's came out for a quote and provided candid, humbling, professional and expert feedback on our project. Once we hired them, they came on time and finished on time. I was Curious George, so I took video and pictures throughout thr whole project. A+, would recommend to others and hire again. read more

Your review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. I was very impressed with such a quick response from this company. The associate that came to my house, Tyler, was very polite informative and knowledgeable. I am impressed by this company! read more

Thanks to the fine folks at Blue Ridge Chimney Services for providing such excellent and prompt service in the recent cleaning and thorough inspection of our chimney. We were impressed with their professionalism, knowledge, honesty, and thoroughness. They were very organized, friendly, and detail oriented. This is a quality company and we highly recommend Chris and his family. read more

Stephen called when he was going to arrive and showed on time. We hired Blue Ridge to inspected our chimney and he pointed out different components of the chimney with his camera. After completion, he answered all of our questions and sent an email with the report along with pictures. I would use Blue Ridge Chimney again in the future. read more

We've been using Blue Ridge Chimney Services for a few years now. We've always been happy with their services. Scheduling is a breeze. The work is performed as contracted for and the service techs are always pleasant. Invoicing and payment went smoothly. Well run business. Highly recommend them. read more

What a fantastic service. The owner/techs are super professional and very courteous. They were able to fit us into a busy schedule quickly. They scheduled our appointment and not only were on time but called when they were on the way and also the night before to verify. read more

Easy to work with, arrived at scheduled time and were well organized and ready to go to work. Very thorough, worked with a minimum of mess and did a good job of cleaning up. Great value for the price. Would highly recommend. read more