I recently purchased a home and the home inspector recommended addressing a concerning looking main…read moresupply line. I reached out to Randal for a replacement quote with a picture, and at 10pm at night, he promptly provided me a detailed description of the piping, and explained that he had in fact been the one to conduct the work on this piping years in the past (I assume he remembered the job simply from the picture??). The supply line is not a concern, and the fitting in question was actually a runoff drain line that was not under pressure. Randal, then explained that as the new owner, the 10 year parts and labor warranty transfers to me. Thanks for the honest and detailed response at no charge!

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Well Wortmans came thru again for myself and friends this week. This very hot week. This 100 degree…read moreweek!! I so appreciate the staff. Jennifer scheduled us for urgent need. Heather had a timeslot for us after hours. Lorenzo came here and did his thing and fixed our A.C. This is the 2nd time they have been to our rescue! Thank you Brian and staff! I am so glad Collis referred us to you a few years ago. We will continue to use your services!

I had Wortman come out to address an on going issue with an upstairs ac unit. Paul is the tech we…read morehad he was professional, polite, clean and most importantly HONEST! We no longer have an issue and it's nice and cool upstairs. I highly recommend them I have unfortunately dealt with awful companies in the past. I am so grateful to have finally found a company that does great work at a great price.

The best anywhere in this area! Always prompt and do the job right the first time. I have used them…read morefor every plumbing issue I've had in the last 8 years and recommend them to everyone I know. Honest and extremely fair priced. Thank you!!

Basic Plumbing were quick to respond and did great work! Truly couldn't have been happier with the…read morefix! Thank you, Basic Plumbing!

I have had electrical work by Billy several times and he is wonderful. Easy going and doesn't try…read moreto upsell anything. I bought their maintenance plan and they came out and did a through inspection. The guy that came today knows I am handy and can fix things so gave me a few tips on plumbing. They would have had 5 stars but they did not call me an set up my inspection after I bought the plan several months ago. Still would recommend this company.

Great service. My new go to for plumbing and electrical work. Fast response time too.read more

We had an excellent experience with the Otter Guys!…read more Responsive, friendly and they know what they are doing. T hey fixed our water heater, while almost every other outfit tried to sell us a brand new water heater instead of doing the repair. Turned out, just a leaky PCP pipe and there was nothing wrong with the water heater! Trustworthy. Integrity.

I contacted The Otter Guys yesterday to schedule service for our older shower systems, and the…read moreappointment was set for today between 12-4 PM. By 2:30 PM, we still hadn't heard anything, so I called the office and was told the plumber would be here. 4:00 PM came and went with no arrival, so I called again. I was told the plumber must be tied up and that she would check the status. At that point, I told her not to bother. We completely understand that unexpected issues can delay a plumber -- that's not the problem. The issue is the lack of basic courtesy. A simple phone call to reschedule would have been appreciated. Instead, I sat at home for four hours waiting on a no‑show. It was frustrating, inconvenient, and highly unprofessional. Based on this experience, I would not recommend calling them.

Maintenance inspection of water heater/system by representative was excellent. Servicing was timely…read moreand all of my questions/concerns were answered and addressed.

These gentlemen really know their stuff. They came out within the scheduled time window, were very…read morepatient and attentive to our needs and space. They even went so far as to explain pricing/financing and put me on to available discounts. You absolutely cannot go wrong giving these guys a call.

We started using Plumb Perfect Plumbing almost 10 years ago and ALWAYS call this company because…read morethey provide the very best quality of service at reasonable prices. We've lived in the area nearly 40 years and quite honestly had terrible experiences with many of the areas plumbing companies. That has never been the case with Plumb Perfect Plumbing. I highly recommend that you use this company for your plumbing needs. I know I will continue to do so!

I've used this company a few times and again just recently. I won't be using them again and here's…read morewhy..I needed my garbage disposal replaced. I removed the old one, and had the new one unpacked and all ready to go, I just needed the technician to install it. Before getting here I told the tech he would only have 15 minutes to do the install as I had an appt. that I had to get to. He assured me he thought he could do it. The new one was the same manufacturer, so it was a simple case of pretty much twisting the new one in. He did use some putty and replaced a small PVC pipe which he didn't really need to. Anyway, he did the install within 15-20 minutes. He gave me the estimate, which I thought was rather high, but with the sink torn up I was in no position to stop everything and try to get another plumber out and to see what everyone else was charging. He did give me a $75 discount because I had done some of the work. The total for 15-20 minutes was originally $437-$75=$362.00. I think this is an outrageous amount to charge, it was an easy install. I sent an email to the owner, and of course go no response. So, I called and spoke to the service manager. His reasoning was $437 was expensive, but it covers tech training, vehicles, insurance, office expenses etc. I have no problem with a business making a profit but this is an exorbitant amount to charge for 15-20 minutes of work. Apparently, they have Flat Fees for jobs, but won't give even a hint as to what these are over the phone, so you are in the dark until they arrive at your home, and in an emergency you certainly aren't going to send the tech away. So, while the tech was very nice, and apparently did a fine job this place is very, very expensive.