Service 10/10! Great recommendation and everyone was super nice. It was my first time going in and I love watching them make my donut. The donut was hot and soft, literally perfection!! read more

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I went be for my teacher's training. The man who manages this restaurant was so welcoming. I mentioned I would like chocolate and bacon. He mentioned it was his daughter's favorite and encouraged me to try the raspberry chocolate donut. It was delicious! I love kind customer service. It is appreciated. read more

Outstanding donuts. Incredible service. The ambience was very calming. Tori, Madyn, and Kendra were all very helpful and courteous read more

Duck Donuts - Donuts are delicious - Donuts Near Me - Norfolk, Virginia

Great assortment of holiday donuts served with a smile! The place was busy but we were able to get our order in a timely fashion. The place was decked with whimsical duck and Christmas decor! The variety of donuts was so rich and had a cake texture. If you get the opportunity, try a dozen and make your family and friends' day!! read more

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My go to when I'm craving something sweet! Decided to get two dozen for me and my family. There were some new flavors on the menu that I hadn't tried before: the caramel apple pie and apple cobbler. I also ordered maple bacon, almond joy, oreo cookies and cream, French toast, and vanilla coconut caramel. All flavors were a 10/10. My wait wasn't long at all either, maybe about 10-15 mins, which is always nice. My overall rate of experience : 10/10 read more

Duck Donuts - Caramel apple pie, French Toast, vanilla coconut caramel - Donuts Near Me - Norfolk, Virginia

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Honestly I did not like the donuts or the service here. When my wife and I walked in it was completely silent with no greeting from staff so we walked up to the register to not be spoken to until I asked a question. Donuts are fresh but the flavor is dog water. We also ordered a macchiato with maybe half a shot of espresso. Literally milk through and through. Won't support this place. Try your luck somewhere else. read more

Who doesn't like donuts? All donuts here are made fresh to order. So many varieties to choose from but as for me anything that has coconuts is good. Staff was friendly and helpful and no problems eating all the donuts that they offer. Give this place a try if you want fresh donuts. read more

I have been a huge Duck Donuts fan for many, many years but my experience last night ( July 29,2026) was not the best . I love their chocolate and coconut donuts. I ordered two of these donuts last night and both were not the outstanding and excellent donuts I remember. The donut had very little flavor, the chocolate topping seemed very thin and not thick as usual and the rich white flaky coconut I love so much had been replaced with a chopped up, toasted dry coconut. I ate half of one donut and threw the other half and other donut away. I will be back in the future, but so hope this experience last night was a one time happening. Please go back to the original chocolate and coconut donut mixture that made me crave these donuts so much. read more

Decent donuts. Not overly sweet. Love the freshly made and served warm aspect. My kiddos say 9/10. I don't think the flavors are strong. I had strawberry sugar and I didn't really taste the strawberry. Still a decent donut though. I would return for my family and I will continue to try other flavors. Milkshakes and caramel sundae I was told were delicious. read more

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I LOVED the donuts here. They were very sweet and dense, but who doesn't need these kind of sweets once in their life when they are craving for something really sweet. They have their own parking lot sharing with other shops. Definitely a place to stop by. read more

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I don't come often enough. Great experience on a dozen assorted. Friendly staff that were having fun as they prepared my order. Glad I tipped them well. Hot delicious donuts that the whole family enjoyed, especially my daughter home from Spring Break. See you soon! read more

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Gourmet donuts made fresh... need I say more? Not only are these donuts delicious and appealing to the eye, the customer service here is top-notch. Inside is clean and looks like other locations. read more

I had a bad experience, I walked in and asked for the donut with ice cream cheese then tells me that he doesn't have strawberry ice cream so I said I just want the donut by itself. I looked behind me and I saw a deal for five dollars with a milkshake and it was like he did not know anything about his job and he did not know how to issue me a refund for the one donut and then just to add cherry on top, they wanna tell me that they're both New, but both of them are on the phone the whole entire experience.(phone with their friends.) and the drink doesn't look like the picture at all. Where's my whipped cream? read more

Duck Donuts - Donuts Near Me - Norfolk, Virginia

I'd say these donuts are very tasty, but I believe that they are only the best when they're freshly made and hot. The last couple of times I have been to this location, the donuts were given to us a little sloppy. Think the prices are pretty decent, but I do like that. They offer more than just donuts at this donut shop. I love the set up inside, I appreciate that we can watch the donuts being made. it's really cool to see the donuts preparation. Everything is always clean whenever I'm in there, and so are the bathrooms. The cashiers are really nice and patient because there's so many different donuts to choose from. Id say this is a good option to get some tasty donuts! read more

Terrible service! The associate took my order for a dairy free latte. Charged for the diary free milk then made it with whole milk in front of us. I asked is that dairy free? She said yes. I said okay just because I'm lactose intolerant. She said oh sorry I'll remake it. Then proceeded to make it and let half the espresso shots miss the cup. I mentioned it and she said it's fine. Now I have a flavored almond milk from this place. Don't give them your money. The other coffee we ordered was plain black and the cup leaked. Terrible experience. I wish I could take back my tip. Never will I ever support this business again. Also there was no one there, and it still took them 25 minutes to make out 3 drinks (incorrectly). read more

Terrible service. Came in and no one greeted us or looked at us. We ordered a donut then after paying for it she told us they are out of that flavor.....then stared at us until another woman helped us. a nice young lady said we can get two different donuts for the inconvenience. She was nice her name started with a Y, everyone else....rude. read more

Clean store, warm welcome when I walked in and amazing customer service from start to finish with gregg and addy! I will be back to this location. read more

Not the same experience like when I initially had duck donuts. The frosting for some was so thick it felt like icing with a side of donut. Even the peanuts on my coconut donut were very extreme. Maybe an off day, but kind of sucky for a "cheat day." read more

I do agree with the few who said that the service here was not good. I placed an order thru phone to pick up next morning for work meeting and when I asked for the receipt they simply said they couldn't retrieve previous day receipt and there's nothing they can do. It felt like they didn't even want to make an effort to try retrieving that receipt or try to create one. Not a good customer service. read more

donuts tasted great but the staff SUCKED. horrible service, will never suggest this location.

Premium prices for premium donuts with some ordering experiences that could be improved. The menu isn't entirely clear nor is the pricing model. As each donut is custom made fresh out of the frier, you can expect extremely fresh donuts but at the cost of having an extremely long wait compared to traditional donut store. The restaurant is clean and the employees are friendly. read more

If you don't have a sweet tooth you will have one after going here. We don't have these in NJ . WHY NOT???. Anyway I walked in looking for the cases of donuts like a Dunkin' Donuts. NOT HERE ... all freshly made to order. Id say at least 25+ flavors to choose from. Again all hot and fresh!!! read more

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Just left duck donuts. Ask for a "duck dozen", was told they didn't have and to order individually. I proceeded to do so, ask the young lady if had all twelve picked. Next I paid for donuts and lemonade, was told no large, and have to order medium. After all that she only charged me for 11 donuts and I didn't receive my drink. Well that's what I get, I probably didn't need them any. I think the young lady is new and very nice, so she did her best. But $36 for 11 donuts "ya got me"" read more

If we had got them when they were hot and fresh I'm sure they would have been great. There was traffic coming back so they weren't hot when we ate them. They jelly "filly" was stuffed!!! It was a key lime cherry cheesecake flavor. I think I would prefer just the plain original as they are more of a cake donut so they are super sweet. My go to is a chocolate cake donut but they do not offer that so that was a tad disappointing. read more

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Donuts were amazing as always. Staff very unprofessional. I watched the staff pick and choose which orders they want to complete first. Order was placed at 4:30 said it would be done at 5:03. 5:50 they finally got around to ask me did I have an order. I stood in the restaurant the entire time I watched 17 other customers place their order after mine and pick up before me. read more

Stopped by this location after a long day of shopping at the Outlets. Very clean and bright. The ladies working were super friendly and helpful. We ordered half a dozen. I got my favorite which was the maple bacon. My least favorite was strawberry shortcake. We also got the cookies and crème, s'mores, and cinnamon and sugar. The kids loved them of course. If I'm ever in the area and have a taste for donuts I will definitely be back! read more

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Maple Bacon donuts all the way. Everything else we got was mediocre. Service was disappointing and unprofessional. As I was waiting for my donuts, the three gals working were talking poorly and complaining about customers before me. They absolutely knew I could hear them and did not care. read more

Duck Donuts - Donuts Near Me - Norfolk, Virginia

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Despite getting there relatively early in the morning all the donuts were cold and definitely didn't taste fresh. My husband lost his wallet there or in the parking lot in front and came back not even 15 minutes later and they were very unhelpful and unwilling to even try to help. We filed a police report and have called numerous times asking for them to review the footage and keep getting the same response "the owner is not in and will review them when they're in tomorrow". It's now been almost 5 days with no calls. read more

I was super excited to try Duck Donuts because I've heard such great things about them. I was also intrigued by their ability to customize the donuts for you. First off, there are so many fan-favorite and made-to-order donut options so I recommend trying one of those if you don't know what flavor goes well with what. I'm a yeast donut kind of girl but wanted to try these cake donuts. I prefer yeast donuts because they're generally lighter, fluffier, and airy. I ordered half a dozen: Glazed, The Beach (vanilla icing with cinnamon sugar), PB Paradise (PB icing with chocolate drizzle), Sunrise (Lemon icing with raspberry drizzle), Vanilla with rainbow sprinkles, and Chocolate with shredded coconut. They were good but not great or life changing. I enjoyed the chocolate with shredded coconut the most. I know they're donuts and they're supposed to be sweet, but they are WAY too sweet. I've had plenty of donuts before and I'm sure Duck Donuts can take the sugar level down a couple of notches. The donuts were also too oily for me. The presentation of these donuts could also use a little work. I can't think of a resolution but I noticed there was a lot of cross-contamination when the staff was icing the donuts. Overall, I thought the donuts looked messy. I don't think I would come back. I feel like I ate my calories but they weren't worth it or hit the spot. read more

Duck Donuts - The Beach, Glazed, Vanilla with sprinkles, Sunrise, Chocolate with coconut, PB paradise - Donuts Near Me - Norfolk, Virginia

Placed an order for pickup for it to be ready by 10:15. Got to the store and waited for around 15 minutes until anyone even said hello, or asked if we could order or need help. Had to interrupt the worker and ask if we could pick up our order. They explained to us that only one 50 count mini donuts were ready. We then had to wait another 20 minutes until we got it, which we saw them just place old ones in the microwave. Then when we got the box, it did not have the big icing like it does in the pictures. It only had one container of icing that was extremely small, we asked for one more since we got 2 50 counts and only one small icing. he said sure but usually each order comes with only 1, but since it's christmas he will give us one more. I then called the store in chesepeake to find out if this was true and that worker explained for every 10 you get a small icing, so we should have gotten 10 small icings. the worker was acting like he was doing us a favor when he was really nothing but lazy. read more

Doughnuts made fresh right after you order them. Excellent! Great service, yummy doughnuts and dandy coffee. What more could you want?

the best donuts I have ever had in my life! Not expensive and absolutely amazing. Will definitely be ordering on a regular basis.

Duck Donuts Ratings: 4.2/5 Food: 4.5/5 - Always my go-to donut spot when I am craving for a maple bacon donut. Duck Donuts is amazing, because donuts are made right after you placed the order, so it always taste so fire when you first bit into it. We got the maple bacon donut. The maple dressing is creamy, and bacon is fresh, crispy, with a good amount of saltiness, flavors are perfectly balanced. Honestly, it's the best sweet and savory combination. The blueberry pancake donut was phenomenal too, great flavors with amazing blueberry icings and topped with powdered sugar. I like their consistency with the donuts. They are always moist, warm, sticky, with the right amount of sweetness, literally just perfect, but you need to eat it right away otherwise the icing will be hard. Ambiance: 4/5 - This location is near the Norfolk Premium Outlets, and there's a lot of parking spots in a huge shopping center. The interior is clean, with plenty cute decorations, and merchandises for sale. You can see the open kitchen too, and the staffs making the donuts live. Their donut boxes are also very aesthetically looking, and donuts have great presentations. Price: 4/5 - Got two of our favorite donuts: the blueberry pancake and the maple bacon donut. The price for a singe donut is $1.95 each. The total for two donuts came up to be around $5 after tax. Definitely slightly more experience than most donut chains, but it is freshly made when you order it, so makes sense for the high prices. Service: 4.25 - Staffs are friendly and greeted us as soon as we walk in. They have a convenient online ordering system in place too that works well and provided an accurate time for pick up. We ordered in-store, and donuts only took around 5 minutes to make, so staffs were all efficient and fast at making the donuts. BLUF: Donuts are always served hot, fresh, and delicious. Definitely try out Duck Donuts when you are in Virginia. I would recommend the maple bacon donut, and 100% is a MUST. Please eat them warm as soon as you get them; that's the only right way to eat it. read more

Duck Donuts - Blueberry Pancake (left) & Maple Bacon (right) - Donuts Near Me - Norfolk, Virginia

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Usually love this place, however, my visit today was not a good one primarily because of the service or should I say lack thereof. Walked in and after a few minutes, I looked in the back and waved and said hello to the person seated in the rear of the store busy on the cell phone. Still no service. Finally, when he came to the front, he was nonchalant and acted almost as if it was an inconvenience to serve me. I asked why he didn't come serve me when we made eye contact, he stated that he hadn't seen me. Anyway, I thanked him for his "time" and turned around and left. Not sure what that was all about but please fix customer service because the product is delicious. read more

Oh how I love Ducks Donuts!! This location is near the outlets and they are open early. During the holidays they have festive assortments and each one is made fresh to order. The customer service is usually very welcoming. This time we were serviced by someone that doesn't like mornings lol I get it sometimes I'm a grump myself, but I keep moving. The hubs and I were killing some time till the stores opened. Upon entering the small shop the aroma of sweet frosting and fried donuts was titillating my senses. Yes we must get more than one donut I thought. A few to eat now, and then the rest to take home. Well we agreed to 4 instead of 6 lol. We had one vanilla icing with raspberry drizzle, chocolate icing with mint drizzle, vanilla icing with holiday sprinkles, mint icing with Oreo cookie pieces, and hot fudge drizzle. The donut with Oreo and hot fudge was my favorite. It was moist, warm, sticky, sweet, and just wonderful. You can't go wrong with any of the toppings here, and they are endless! So far I've visited about 4 Ducks Donuts in various locations in Virginia. Their quality has been consistent and we will continue to be loyal customers. :) This place will satisfy any sweet tooth craving!!! They also have a point system so download their app and you can score a free donut!!! read more

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If you looking for a donut do not duck trying out Duck Donuts. For a chain they are pretty good. It seems like many places like these are popping up and plenty of copy cats doing high end donuts. Still I go for the plain old glazed or sugar donut. There really is not that option on the menu but the closest to those would be the french toast and the beach. Both came out warm as I got there in a bit of a rush and they were prepping donuts. I was very satisfied with my selection and the donuts were not to light and not too heavy. I will say it will fill you up with two like I had but not leaving you feeling heavy ready to roll back into bed. Not that rolling back into bed is ever a bad idea. There are other options and of course a variety of coffee options. I am interested in trying one of their breakfast sandwiches which I think get looked over with a name like Duck Donuts. They even have ice cream which is not hard to find in this and their other establishments. Hopefully one day they will decide to bring in "The Luther" for a short time period as an option on their menu. read more

If this was the first time I had been to a Duck Donuts, I would never go back. My donut was undercooked and I could not even pick it up because of this. So I brought it to their attention and they argued with me about it. Reluctantly they made me another donut but this time skimped on one topping and dumped a pile of glaze on. Not the best experience or donut. Will never go back to this location! read more

I hate to admit this, but I've frequented OBX for years and I've never once stepped foot in a Duck Donuts! So I was super excited when this location opened in our neighborhood, though it took me a while to finally check it out! Online ordering was easy enough, and the site said it would be ready in 10 minutes. Upon arrival, I was quickly greeted by friendly staff and started on my iced coffee. The donut sandwich took a few minutes longer but didn't mind. Especially because that meant I got to watch the employees work their magic on the donuts behind the counter. Now I realize why they're so popular-- each donut is topped by hand! The bacon, egg and cheese donut sandwich somehow made it home without being eaten, but was devoured in .2 seconds. Next time, I definitely want to try one of their speciality coffees (the cold brew sounded good) and I'll be getting a dozen donuts!! Can't wait! read more

Duck Donuts - Iced Coffee - Donuts Near Me - Norfolk, Virginia

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Man ur crazy not to try these donuts imma keep it real when that hot dough hit my taste buds I was on cloud 9. The service was cool calm and collected and they helped me pick out what was good because it was my first time. The ambiance and overall vibe was chill. Go here if you have a sweet tooth! read more

Duck Donuts - Maple bacon donut - Donuts Near Me - Norfolk, Virginia

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Taste: Five Stars. Service: Two Stars. It should not take this long for three doughnuts. I want to give this place five stars, I really do. And honestly, there is a price to getting a fresh, right out of the fryer, doughnut. HOWEVER, when your wait for a doughnut is longer than a main meal at a restaurant, you just can't. The folks at the store were really nice. Well, at least two out of three. The guy who FINALLY took our order just seemed really put out by doing work. Sorry Man, you work behind the counter, and I am there to give you my order. The other two folks were really nice and they were doing all they could to keep up with the orders. But, the weakness to this store is if there is more than one order coming in at a time, things start bogging down. And in our case, it really bogged down. Also, the prep area was just a mess. That was a bit of a turn off. As for the doughnuts....they were yummy as always but was it worth the wait to go there on a routine basis? No. read more

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