This review is strictly for the the great customer service from the young man with the glasses working the counter on May 1st around 7pm. He was just a gem. Super sweet and helpful with my kids as they ordered the flavors they wanted. Thanks for being so kind! read more

Terrible experience all around. Will not be returning. First of all, they were out of the Oreo donuts 1 hour after opening (on a Thursday) and refused to make more. The rest of the donuts available were obviously made at least a couple of days ago, save for the regular glazed. Boston creme and raspberry filled have nearly zero filling and taste stale. Regular glazed were nice and soft. Could not make my MIL's coffee, which is an item on their menu, because they "couldn't warm up the oat milk".... Which is an option on the menu. Never been to a place that couldn't warm up oat milk for a latte. The staff, including the manager, were extremely rude and annoyed with us and the customers around us throughout the experience. I know this is a fast food place, but some people genuinely don't belong in customer service. If you're in the mood for some donuts and coffee, I would recommend going anywhere else. Plenty of local places with similar pricing that actually have decent pastries, who won't treat you like gum on the bottom of their shoe. Don't waste your money here! read more

The weekend before Halloween and the weekend of Halloween if you dressed up, you could get a Krispy Kreme free regular donut. They did have Halloween special donuts. I just went in for a regular donut. That is one of my favorite. A chocolate cream filled doughnut also known as a Boston cream at another donut shop. The staff love my Wednesday outfit. They even wanted to see thing too. I got so many compliments and the staff was super friendly. They knew right away that I was there for a free Halloween donut. Whenever I go into Krispy Kreme, there are never any lines so that's nice speedy service. Ordering was a breeze. read more

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Went to Krispy Kreme to get my free half dozen of doughnuts from my rewards in the app. Ordering was a breeze and my doughnuts were perfect. The light was on but I rather have room temp doughnuts and they gave me just that. I'll be back for sure read more

I walked in after ordering my donuts on the app and there was one customer there. She said she didnt know what she wanted for me to go ahead. I told the girl behind the counter I had a pick up order and she looked it up then proceeded to tell me oh its not put together yet, gave a deep sigh and proceeded to throw my 6 donuts in a box. I asked if I could swap one of the donuts as the app said it was sold out but they had it, she ignored me 3 times before the other customer said she's trying ro ask you something. She swapped them like it was the hardest thing to do. She handed it to me and when I told her I had more ordered she rolled her eyes and goes oh I didnt see that. Then proceeded to go back to the other customer and ignore me. So hard my order I paid for was missing at this point. She got the other customer her two donuts and went through all the rewards stuff then finally grabbed the rest of my donuts and gave them to me. Not impressed at all with the service. The donuts look awful, supposed to be pretty snoopy ones and they just look sad. At least they taste good. Which earned them back a star. read more

Krispy Kreme - Sad snoopy donuts. - Donuts Near Me - Virginia Beach, Virginia

I stopped by after gym for my free birthday donut. Crew said I need to do on the app. Then a sweetheart said. It's your birthday, hold on. Boxed me 3 donuts. They have always been good to me at this location. read more

I ordered donuts for the office. I went online and had them delivered. They had DoorDash delivery. It came within 40 minutes of ordering. They were still warm and so adorable for St. Patrick's Day. Absolutely delicious as always. read more

Krispy Kreme - St St. Patrick's Day "Taste O' Luck" Specialty 3-Pack - Donuts Near Me - Virginia Beach, Virginia

Just made my last trip there! Always out of most popular donuts! Just bad! Shop is on my way to work, whether it's early morning or 3 pm they never have what you want read more

How can I pass on a speciality dozen!! Bought 2 dozen no complaints!! Love the theme super cute! The box was even cute all in theme! Service was great I ordered the morning of from the app! Worked perfect! My donuts were ready when I arrived! The staff was very friendly and helpful!! The donuts were as expected soft and fresh!! All my coworkers loved them and also made a statement about the KK marketing team is on point and how they do a great job!! Of course we will be back ! Hopefully soon there will be a Grinch Christmas Theme read more

Krispy Kreme - Elf Specialty Dozen - Donuts Near Me - Virginia Beach, Virginia

The donuts were delicious and perfect but what I received was not what I ordered. I specifically asked which assorted flavors I could order for the special without an upcharge. I proceeded to place my requested assorted selection only to find that when I got to work to share them with my colleagues the order was not exactly what I requested and when I checked the receipt I noticed that my request was all messed up and there was still an upcharge, when I asked numerous times about because I didn't want to pay more than what the specialist covered. Usually my order is correct but this time was disappointing, especially since I asked about the uncharted a few times. read more

Hot & Ready! Need I say more. I'm here a few time a year. If this location was in the flow of my commute to work or home, I'd likely be here more often. This location offers an array of doughnut types and flavors. They also feature fountain drinks, in addition to many hot and cold coffee varieties. I always get the traditional glazed doughnut they are famed for so I can't offer much insight on the other options. I am disappointed that by fall 2023 the birthday offer reduced from one dozen glazed down to three. read more

KK without a doubt is the patriarch and matriarch of donuts and all that is deliciously scrumptious. It's basically your mom and pop because it is one donut company that you can rely on when you leave to venture on your own and discover yourself. Only to find that they have always been there for you whole heartedly without judgment when you come back to them. Leaving you loving them even more. Damn you KK! They consistently pack a solid taste, yet have the flexibility to compete with these specialty cake donuts. They have experience and aren't afraid to put up a fight. Watch out because you just might get those cake donuts that are picture perfect for Instagram slapped out of your hands. KK has nothing but traditional, go to favorite flavors that have always been true crowd pleasers. It's a Pavlovian response. As soon as that hot now sign goes on you know what time it is! read more

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So I'm there with my mom and her friend and it's kinda late, but we ordered half a dozen, 2 strawberry with sprinkles and the rest glazed. The guy that was working there talked kinda fast and it was js kinda odd, then when we got our donuts we still had more errands to run. Once we got home and opened the box, it was the wrong order and we got 4 chocolate instead of glazed. Not rlly sure where to go cause we live like 20 mins away and it js kinda sucked. read more

Krispy Kreme - 6 Count Classic Assorted Doughnuts - Donuts Near Me - Virginia Beach, Virginia

This Krispy Kreme had a lot of great donuts options and flavors! My husband and I ordered half a dozen donuts. Four original glazed and two flavored (Apple pie and raspberry filled). All of the donuts tasted fresh and we're very tasty. My husband told me that the bathroom there was very clean. read more

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**This will be my very first 1 star review on here. I have sat in writing an update for nearly 3 years. Tonight was the last straw. The last few years have been so disappointing. I rarely get doughnuts from Krispy Kreme here at the VB Blvd and the Battlefield Blvd locations anymore. Today my son wanted doughnuts instead of a cake for his birthday. I ordered a box of the special Biscoff doughnuts and a dozen of the originals from the VB Blvd store. At nearly $20/dozen after taxes it's not cheap. The lady that helped me did not seem happy to be there. Never cracked a smile. I should have known something was up when she gave me a premade box that was sitting by the register for the limited edition Biscoffs. Well, got home and they are at least day old doughnuts and 1/4 wasn't even the right doughnuts. Took a photo. I should have known to not trust it since there were plenty of the Biscoffs in the display case and not just at all. The last 2 times were the free dozen doughnuts for your birthday. The first time I let it slip thinking it was during COVID and they were just getting back on track. The doughnuts were old and nasty. The glaze was melted and slimy. It was from a stack of pre-boxed on the side and cold. Mind you the "Hot"red light was on and I specifically waited to get them at the time. Then last year AGAIN same thing happened at the Battlefield store in Chesapeake. Day old to say the least. When I looked at the guy he acted like he was too busy to even look at me at the drive thru. Such a shame as I remember the VB Blvd store as a child with such fond memories-before KK became a big brand name around the world. 9/10 times the service is subpar and this is why I don't even bother going inside the shop. My kids loved their monthly KK treat when little, but no longer ask anymore. It's not like they did t have the product. They just treating loyal customers like leftover trash. read more

Krispy Kreme - Not fresh and a quarter of them are original glazed and not the limited edition Biscoffs I requested. - Donuts Near Me - Virginia Beach, Virginia

They Refunded my money after repeated Emails with people who all claimed to be managment read more

Krispy Kreme - My wife ordered online, This was supposed to be an Assortment, It's all glazed, and their Old and stale - Donuts Near Me - Virginia Beach, Virginia

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Happy National Donut Day! Free donut of your choice on June 3, 2022! I saw an Instagram post about Krispy Kreme's promotion on National Donut Day, so, my friend and I drove over to the nearest location in Virginia Beach! The workers are so cheerful and friendly! The decor is colorful and fun! You can see the donuts being freshly made through the window! This place is great! I chose the chocolate glazed donut for my free donut. My friend bought a dozen glazed donuts, so, I ate one of those, too! Mmm! Yeast donuts are so light and airy! It's like eating a sweet, round cloud! Thanks to Krispy Kreme for a pleasant treat! There's no Krispy Kreme on Oahu Island in Hawaii right now. I don't really want to fly to Maui Island for my free donut! Hee hee! read more

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Conveniently located on Virginia Beach Blvd. when the HOT sign is on it's time to get your Krispy Kreme On. Large variety of donuts - can't go wrong with Glazed and Raspberry filled. Morning crew on weekdays treated me good as they went to the freshly made glazed donuts for my order. Good coffee and quick service. Will return when I am back in VA BEACH. Highly recommend. read more

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Remember when they use to be good. Filled donuts get one teaspoon of filling at best. Dry and tasteless is their new flavor

bad night crew service ordered half dozen from them was told on app to when to pick it up doors closed and locked paid for a box of donuts didnt receive just disappointing read more

Did you know Krispy Kreme had drive-thru's?? NOT THIS GUY...loll I only found out very recently that was such a thing. ^_^ I've always liked Krispy Kreme better than Dunkin Donuts. I personally prefer a more airy and fluffy donut and that's what Krispy Kreme excels at! Dunkin Donuts on the other hand, offer more cakey donuts that are more dense and not as soft and airy. Their filled donuts with Kreme, lemon jelly, Reeses, Dulce de leche, Strawberry and Raspberry jelly are very good, but the Krispy Kreme Glazed donut is the legendary classic! I could easily inhale like 6 of them in under ten minutes! Krispy Kreme offers good coffee too, which I was pleasantly surprised about. And it's so close to where I live now that I could easily swing by here early in the morning, grab a half dozen or dozen, and a cup of coffee for the long drive to work. This drive-thru makes this process all possible! read more

haven't been to Krispy Kreme in a very long time. I went there today at Virginia Beach Blvd location and did not get a friendly service from the employee that was taking my order from the drive thru window. as I've stated it's been a while since I've been there and when I was trying to place my order I sense that the order taker was a bit rushing me while I was simply trying to look at the menu what flavors I should get. The donuts I was going to purchase was for my staff to reward them for their hard work - that came out to a disappointmen!!! When I was placing my order I feel rushed by the order taker and told her if she can simply give me time and do not rush me. While I was choosing my flavor for my donuts the screen changed so I had to wait until it came up again. The order taker can argue all he/she wants that he/she wasn't being unfriendly but how that person made me "feel" is what happened When I told the order taker not to rush me she replied back to me not be hostile. I was not hostile and was being sarcastic over the mic. Then I go inside to tell the manager on duty (Chloe) this person showed no emotion or interest what I was telling her. I know my complaint will not make Krispy Kreme sales decreased but it's sad that the service industry has succumbed to low standards Krispy Kreme will not be part of my family of places to go to!!! read more

Krispy Kreme - Donuts Near Me - Virginia Beach, Virginia

We are Krispy Kreme fanatics, especially when the HOT NOW sign is on! They are generally friendly in the store and quick service in the drive thru. Very cool inside where you can see the workers making the doughnuts. read more

Krispy Kreme - 16 Count Assorted Minis - Donuts Near Me - Virginia Beach, Virginia

These doughnuts are the best, but the price....18+ tax, and the half dozen was $12!!! read more

Krispy Kreme - HERSHEY'S Chocomania Specialty Dozen - Donuts Near Me - Virginia Beach, Virginia

To the staff that waited on us with pink hair and false lashes, you really were rude. And when a customer says "thank you" and you have no response, you deserve to get called out. If you don't like your job, find another. I've never been treated so rudely when spending $32 for two dozen donuts! read more

Who doesn't love a fresh, hot, glazed donut from Krispy Kreme?! Other donut shops cannot compare!! My most recent visit to this location was to pick up a couple dozen glazed donuts for my son's birthday party. He was having a Sonic the Hedgehog themed party and the glazed donuts were Sonic's rings :) Growing up, I loved going inside and placing orders for donuts with my parents because I could see them make the donuts. Today I opted for the drive thru. It was super easy and quick to place my order. The donuts were delicious and a huge hit at the party. :) read more

Krispy Kreme - Donuts Near Me - Virginia Beach, Virginia

Apparently this location doesn't refrigerate dairy products. I ordered chocolate milk and was given a near lukewarm bottle. I went in for ice and the woman at the counter charged me for ice I needed to chill milk that should have already been chilled. The donuts are mediocre at best you have a 1/10 chance of getting good, fresh donuts. It's a dirty environment. Maybe they're understaffed. When the old man was running the place, it was the best. Quality definitely slipped. read more

Can anything beat the original glazed donut at Krispy Kreme? I don't think so. Feel free to fight me on that. I don't remember the last time I tried one of their specialty donuts, because when I think Krispy Kreme all I want is that plain, original glazed. If the hot light is on- even better. They have their hot light schedule posted online and on the app, but the last few times I've been the hot light wasn't actually on when the website indicated that it would be. The good news is after just 7-9 seconds in the microwave you get the same melt in your mouth texture. This location doesn't have too much of a parking area so things do get a little crazy during peak times with people coming, going, and waiting in the drive thru line. Worth the crazy though. During my recent visit (coronavirus times) - the lady at the window was wearing a mask and things seemed to be operating as normal since this is a to-go friendly place anyways. read more

Stopped by to get some donuts with my littlest after a doctors appointment. Decided on the assorted dozen. Half glazed and the other half we picked all their Valentine's donuts. The staff member was so sweet and kind and interacted with my daughter and even helped her wrap up her donut. These donuts are always good whether we catch the light on or not! Gosh, I do wish the prices would stop going up and up I would definitely be there more often haha. (So maybe that's not too bad of a thing after all? ) read more

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never have any of the food items you want. customer service is terrible you will wait a long time just to get ignored. over all a terrible experience and every time I go. read more

The worst location in all of the Hampton Roads. I was having a rather crappy day and wanted to feel better with a sweet treat. I ended up throwing away 4/6 donuts. Two were hard as rocks and the other two had the icing taken off by what looked like long fingernail marks I will never go to this location again. Although I'm sure it's no loss to this team. I don't believe they value their customers or understand who pays their paychecks. There needs to be a serious change of management with more diverse employees. read more

Picked up a dozen and received a dozen free! The mix of donuts included the patriotic ones with red, white, & blue frosting and white stars, blueberry cake, Boston creme, glazed, cake batter, and chocolate glazed creme-filled. The line to the the drive-thru wrapped all the way around the shop. So this is where the crowds are! They offer hot and cold drinks as well. So you can order iced coffee or a shake in lieu of hot coffee during the summer months. The line through the drive-thru went fast thanks to the friendly & highly competent staff. This one is better than the one in Chesapeake or Northampton Blvd as the location is convenient without the ridiculous traffic trajectory. So if you have a hankering for something sweet but without too much sugar, try the mini donuts at half the size! read more

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Krispy Kreme doughnuts have always been amazing and iconic...yet employees at this location are always a disappointment and not only bad for business but simply are a disgrace! They always behave like they are at a party or on a block or something. But today was enough...asked for a simple cup of coffee - this employee was touching his face and nose with his bare hands while casually chatting with another and then he grabs the inside of my cup with these same fingers!!! Just wow...WHERE IS THE MANAGEMENT??? WHERE IS SOMEONE WHO CARES ABOUT PROFESSIONALISM AND THE BRAND??? HIRE NEW STAFF ASAP PLEASE, omg read more

My mother took a $7 off coupon that we got from the Norfolk Tides last weekend... They tried to tell my 80 year old mother that the cost WITH THE COUPON would be $15 plus tax... Well... the advertised price for a dozen plain glazed donuts is $15... She asked to see a mana while sitting in the drive up...Same "story"... $15 with the $7 off coupon... So apparently a dozen plain glazed donuts is really $22 a dozen... SHAME ON YOU KRISPY KREME on Virginia Beach Blvd in Virginia Beach VA... for trying to take advantage of an elderly woman... We will NEVER go back to Krispy Kreme again... There are too many honest places to get our donuts... I recommend everyone else do the same... Pitiful company ...disgusting business practices... PLUS they were throwing away racks of donuts in the dumpster at the same time... List ALL respect for Krispy Kreme donuts... SHAME ON YOU... read more

I missed seeing this place, but they took them out of Connecticut where I'm from ,so this was a treat. They have a really clean place and a friendly staff . They showed us how they made the donuts and you can see them rolling down the belts thru the huge window inside where my 9yr old was fascinated. Today was about Oreo. We had to try their latest drink Mocha Chiller with plenty of oreo inside. It was fantastic! We decided on 6 donuts to go. Two Oreo,2 hot glazed originals, blueberry cake and strawberry frosted. Let's just say only two made it home . The were so good. The blueberry cake was my favorite. read more

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Oh Krispy Kreme and I have a love hate relationship going on. I hate that I love it so much. I don't go here often at all. I'm not a fan of being in the store, because it wreaks or wet sticky floors, and wet towels. However, once I'm far away and I have a warm glazed doughnut... heaven! Not much more to say.. I only go here when I am buying breakfast for the team. I guess I see ya next time. read more

Krispy Kreme - The best ones - Donuts Near Me - Virginia Beach, Virginia

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I mean...who does not love a classic Krispy Kreme donut? Beware when the hot sign is on because they line will be wrapped all the way around! Kind employees that are usually pretty quick for the most part. Be on the lookout for deals on dozens. I enjoy going here some mornings to grab a dozen for my students as a special treat! read more

With all the different don't shops popping up, I'm still a bigger fan of krispy kreme doughnuts. I love how light and fluffy they are. I can eat several in a day. I love them all!!! This location is just like any other with the drive thru. Nothing special or too impressive, I'm just here for the doughnuts. Love when they have the parts event of giving away a Fred original dozen when you dress up as a pirate. read more

Krispy Kreme - Variety but I just prefer the pain ones. They're just as good. - Donuts Near Me - Virginia Beach, Virginia

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These donuts are awesome. First time @ a Krispy Kreme. Sooooo many to choose from.you can actually see them making them hot and fresh as well which I thought was pretty neat. Also if you go it cheaper by the dozen. I download the app as well & got 2 free bonuses. "1" free donut plus buy dozen and get original glazed dozen for me. Well worth the trip. read more

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Hot and fresh but a small inside dining area. The glass to the donut factory is right up against some of the seats, so unless you like kids jostling you as you're getting your caffeine and sugar on, pick one of the other tables. Donuts were excellent, as expected. And Ms. Mona has a big smile. Great location - easy to get into and out of with your tasty sugar bombs. read more

Krispy Kreme - Krispy Kreme on VB Blvd - Donuts Near Me - Virginia Beach, Virginia

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