Great management and great crew…read more Had a pool pump stop working, and my normal pool guy immediately blamed a failed motor in the pump, despite it only being 2 years old and gave me a large quote to replace. I called Pelican for a second opinion and rather than just push new hardware, they did their due diligence to pinpoint the problem.They figured out that not enough power was being supplied to the pool panel and it ended being a bad breaker that was supplying too little voltage for the pump to operate. One new breaker later and I am back up and running. Thanks Pelican for being good people and not just pushing products.

We used them to balance the chemicals and startup our pool after a renovation (we got a quote from…read morethem for the renovation itself, but it was a bit too high so we went with another company). But each time we got the quote or had service this company was efficient, on time, and had good communication. Once he balanced the pool he explained what he added and answered any questions. Grateful they could fit us into the schedule since we were on a tight timeline after new plaster was put in.

Great communication. Free estimate for services arrived as scheduled. Friendly and knowledgeable!read more

David from Gratitude Pools did a great job taking care of my pool immediately following a new…read morestartup. He also identified a leaking valve and replaced the o-rings for a very reasonable price. A great Pool Guy!

Contacted DJ about a spa plumbing leak. He came out within a day or two and gave me a diagnosis of…read morewhere the leak was coming from, but he needed to order the part. DJ initially kept me updated with this backordered part. Three weeks later DJ texted me saying the part would be in on Wednesday and he would be out to finish the repair on Saturday. I never heard from DJ again, completely ghosted me. I called another spa service and they came out the next day (a Thursday), diagnosed the leak (DJ's diagnosis was WRONG) and returned the following Monday and completed the repair. Would have done it on initial diagnosis, but had to get part from shop. For 3 weeks, I had a spa that was partially torn apart (I allowed this because DJ was going to return to complete repair in one week) and then wasn't even given the courtesy of telling me what was going on. I stayed home all day on the Saturday, but DJ never showed, called, or sent me a text. What I find weird is that all of our correspondence was cordial, so I'm not sure why I was just ghosted. That said, I would avoid doing business with this person.

DJ is highly responsive and communicates timely. He quickly diagnosed the issue with my 20 year old…read morespa and offered multiple solutions and suggestions to save parts costs. I opted to source a circuit board online and DJ offered to walk me through the change via FaceTime (since I'm fairly handy) or come back and install it if I run into difficulty. DJ is a professional and a pleasure to work with, a breath of fresh air compared to the many fake spa techs out there. His service charge is 25-30% less than most so-called spa companies.

From start to finish, this contractor was a pleasure to work with. I met with Antero for the…read moreproposal. We discussed the project: pricing and estimated completion date. The pricing was very fair, the work completed on schedule and as agreed. As a matter of fact, I actually added 3 additional elements, each of which were done to my complete satisfaction. I have additional work that will be completed later this week. I highly recommend this contractor.

Hired Jason, owner, to drain my pool after 4 years and clean the tile. He did a good job and his…read morerepair tech, Chris, also did a good job with a couple of repairs. His weekly pool guy, Drew, is horrible and after 6 weeks, did not clean the salt cell or balance the chemicals. I went to another company that provides great all around service.

Repairman was on time, pleasant, and thorough. He repaired leaks in my Scottsdale swimming pool…read moresolar heating system and, at my request, explained how to set the time.

From the owner: Celestial Solar provides an efficient and environmentally conscious option to enjoy your pools. We…read moreare a solar pool heating company for individuals who want to enjoy their pools even in the colder weathers. Celestial Solar use the best, most efficient design for our newest branded solar pool heating system.

Jake and his team were fantastic, even during the holiday season our pool remodel and repairs were…read morecompleted in a week. Jake was consistently came by to check on the progress and assure quality. He was open and honest about all of the charges and made sure we understood exactly what was needed. We also use their cleaning service, who are also super friendly and take great care of our pool! We would highly recommend them to anyone.

Jake and his team did a fantastic job in remodeling our aging plaster pool with a beautiful mini…read morepebble tech interior and installing a new sand filter, pump and exterior plumbing. . Jake, Leland and team were communicative and professional the entire time, promptly answering any questions or concerns we had along the way. We are thrilled with our "new and improvedpool! Strongly recommended!

This is an update to our review of (AZ POOL 360), Melissa was prompt in responding to our review,…read moreit seems they never received our voice mail due to a technical issue with their phone company. She was happy to address our concern the the Hayword controler and scheduled the business owner (Joe) to come on site to look in to the issue at no charge, Joe was prompt in arriving, took his time to resolve the issue, and while at it he provided us with what you might call a (Pool 101 school). Hence, we're revising our previous review to 5 stars to reflect the excellent and prompt service we received from this local business (AZ POOL 360) this morning, we do highly recommend them. As for HAYWORD POOLS, the manufacturer of the equipment, we still stand by our previous rating and comments in regards to their atrocious customer service, we're still waiting a response from them for over a week now.

Joe Bell came out promptly to help me get my Pentair VSF Variflow pumo and Aqualicic controller set…read moreup correctly. He was knowledgable about the limitations of getting two different brands of equipment to talk to each other and was able to program a practical work-around. Joe was efficient, smart, personable and charge a fair price for the service call. Would totally use him again.

Nick is amazing with communication, transparency with what needs to be done and why, and follow…read morethrough. Helped us replace our hot tub pump and it runs perfectly. Thanks Nick!

I had a complex repair for my hot tub that required an extensive amount of plumbing changing of…read morepipes. Nick was extremely impressive with his diagnosis and quickly fixing the issue. He was super responsive and maintained a clear line of communication around timelines and cost to repair. Highly recommend him! He works late evenings and weekends & provides reliable service.

With great up-front communication and skilled, respectful, technicians, Barefoot Pools, the company…read moreand its people, gave us a phenominal experience throughout our pool remodel, living up to the excellent reviews we read before hiring them. They replaced our aged-out pool surface from plaster to micro pebble which included treating the concrete and adding a curative to the pebble mix. They installed hand-set iridescent step markers and new directionals, an aerator fitting, safety drain covers, a hand rail and new tile at the water line. It was quite the project and they did it within the projected timeline. Jessica pleasantly took our original call, setting the tone at the beginning and arranged sales rep Brandon to come to the house. He truly embodies the Business Development Ninja title on his business card. He impressed us with his demeaner, transparency and thoroughness at our initial meeting and in their showroom/design center where we chose our colors from plenty of options for the new surface, tiles, handrail and step markers. Project Manager Shawn updated us nearly daily on what to expect and when. As busy as he was, he promptly answered our questions and concerns in detail with good humor and respect and kept everything on schedule which transpired as he described. Massive respect to Zach & Richard & Juan and everyone in the chip-out, tile & surface install crews who each worked diligently throughout the unseasonably hot days. Afterwards, Chad gave a helpful orientation on caring for our pool and its new surface and surprised us with some thoughtful gifts. When it's time to tackle the decking or replacing equipment, we'll be calling Barefoot. We've already called for monthly pool service and look forward to meeting our pool tech Britney who will no doubt impress us as well. They weren't the cheapest of the quotes we took, but we definitely believe they were the best. Highly recommend! (cross-posted) Edited to add a special thank you to Krystle for her prompt assistance and reaching out.

Barefoot Pools is a Cadilac operation. They are the best!!!…read moreTheir people are all caring and cooperative. I worked in construction for 43 years, and I know quality work when I see it. I know what great craftsmanship when I see it. I know taking pride in your work, when I see it. I saw GREAT quality work, I saw GREAT craftmanship, and I saw pride in the work, when Barefoot Pools refinished my pool surface. Doug in Gilbert