Awful! If you want to look/feel good before a dinner/event, don't go here. The woman I had was unprofessional and rude. First, she completely soaked the back of my shirt when shampooing my hair (it was so wet down to my middle back that she had to blow dry my shirt for the first five minutes of the session). That's never happened to me before in any salon. She blamed the chairs. I showed her pictures of the blowout I wanted, she did not deliver. When I told her that this was not what I asked for, she blamed me saying it was because I was the one looking down at my phone the whole time she was blow drying (wow), which is not true. If anything it was the opposite, my focus was more on her and straight ahead at the mirror because I was concerned with what she was doing (especially the rocky start). Never coming back. read more

3.5 stars Let me start off with my first experience at dry bar was at the Newport location. My experience there was not great because my hair style did not last within the hour and had totally flattened out. I was really disappointed that I had spent $40 plus tip on something I could've done myself. Thankfully, dry bar was responsive and offered for me to try their services again. So I requested to try the Pasadena location as it was convenient for me. The Pasadena location is quite large located in a beautiful outdoor plaza of Pasadena. Parking is a little difficult as you can either park on the street for one hour with a charge or structured parking with a charge as well. They offer you a beverage upon arrival and as you await for a stylist. Prices is a flat $40. I had Roseann, who went out of her way to accommodate and please me. I would give Roseann 4 stars. She really took her time. This would be a great place/service if you are unable to dry, straighten or curl your own hair. It would also be great for those occasions your just lazy to style your own hair. read more

This was my first time here Roseanne did my blow out and did a perfect job it looked fabulous and she made me feel like a million bucks at my graduation. I'll be returning with out a doubt. The customer service was also spot on. read more

Drybar - Pasadena - Cosmopolitan style - Hair Stylists Near Me - Pasadena, California

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I really enjoyed my service here!! The store was very welcoming and offered drinks if you wanted them. I got exactly what I asked for. My hair stayed for 3 days after that through dancing, sleeping, and going to the beach. read more

Drybar - Pasadena - I ask for loose voluminous curls!! And that's what I got:) - Hair Stylists Near Me - Pasadena, California

So, I came in here the day I was going to the Emmys, unfortunately. I have curly hair, which I assumed they could handle, being a place people go to have their hair styled. The person who washed my hair created a dread lock the size of a baseball. That has never happened before. When it was the size of a golf ball it became clear it was never going to come out. Thankfully, my wonderful stylist squeezed me in so I rushed to her and she cut it out and gave me a cute haircut. I am late now to the Emmys and what was supposed to be a relaxing pampering was anything but. To add insult to injury, the person who created this disaster said "oh did you have a bun in your hair?" as if that created this situation. It happened because she wasn't paying attention to the fact that she was creating a huge knot in my hair. I wear my hair in a bun all the time, and this doesn't happen. The next person who (genuinely) tried to fix the knot told me "I don't want you to cry, don't cry". She may have been trying to help but at that point the thing you say is "I'm sorry". She later said "I need you not to stress because you're stressing me out". I was just sitting there. Don't tell me how to feel when you just screwed up royally. Needless to say, I'll not trust my hair to this place ever again. *UPDATE: I am going to raise the review one star because of the stellar and quick customer service I've received regarding this issue from this particular store manager as well as the regional manager. I know that their customer service was given because it was the right thing to do, not so that I would change my review in any way but I felt that those points really count. I also believe that they were both mortified by what happened and definitely have and will continue to talk to the stylists involved as well as the rest of the team to ensure this never happens to anyone else. read more

By far the BEST Dry Bar blowout I have ever had! I think her name was Desiree. I had to do a shoot for a work video which was very last minute. Taking a risk with a person you don't know at a Dry Bar I have never been to made me completely nervous. She did a phenomenal job! I was so pleased. The hair folks on set complimented my hair as well. I will definately return. Staff was uber friendly as well. From the receptionist to the person who got me drinks and magazines...all excellent! read more

I wish I could give them a 10! This was my first dry bar experience and I had no idea what I was missing out on. Honestly, the first time I heard about the concept, I wasn't impressed. Why would I pay $35 (plus $10 tip) just to have my hair styled to last a day, when I can pay $45 for a cut AND style somewhere else? My cousin made reservations for us online, which seemed simple and quick. We walked in to the cutest salon I've been to in a while, and there were free cookies! They also asked what I wanted to drink and had no idea it was free, so I just said water (ok, sometimes I am a cheapo). As soon as my cousin said I could get free alcohol, I got up to ask for a glass of champagne instead. Ashley Adams was my stylist and she was so nice! We discussed how this was my first time b/c I was a little confused. We went through the style book (I love how the styles all have cute names. Mai Tai...ahh) and decided on the look I wanted. I ended up LOVING my hair and it pretty much lasted for the next couple of days (though I did a few touch ups myself, but I expected it not to last at all). I had NO idea that there was a dry bar in Santana Row (San Jose...yeah I'm actually a NorCal girl!). If all the locations are this awesome, I think this is something I need to start budgeting for. Thanks for making this such a fun experience for me (and for the refill on the bubbly as well)! read more

5 MILLION stars please. I've been to Drybar several times (WeHo) but have not tried the Pasadena location until recently. My first experience was last Friday and it was NOT good. I mean, so not good that when I got home, my husband looked at me and said "you actually PAID someone to do that to your hair? It looks like you let it air dry after washing it" MAJOR FAIL. I let Drybar know via the survey I was sent that I was less than pleased and they immediately called me to rectify the visit. Flash forward to today. I just received the most fantastic service from Antoine and can't believe how amazing I look and feel. In 1 hour exactly, I received an incredible consultation (to which he was actually HELPFUL and not just agreeing with whatever I said), a great and very thorough wash with no conditioner to keep my style longer (which I appreciated his honesty because you don't often get that!) and a fantastic blow dry with waves that will last me all weekend. Although my service was complimentary to make up for my first experience at the location, Antoine was so good that I left him a large tip as a thank you to his meticulous service and assertive mannerisms which left me feeling incredible. Thank you Drybar and thank you Antoine! I have found my new favorite location! read more

I've been to other Dry Bars and they're great. I haven't written a review yet but this review is from the training sessions from the master stylists to the trainees. I was a "hair model" and had my hair done "straight up" today. During the process, I couldn't help but be amazed at the two master stylists. They emphasized how important it was to make sure each and every customer ended up happy during the process and with the final look. They always reminded the trainees to ask if the client was comfortable, needed water, coffee, anything/everything and the works.Being able to see the training showed how much emphasis they put on making sure the customer is happy. What else could a client ask for? This business model is surely going to make them successful, mostly because of how professional it is from the top management down. When the master stylists are making sure that the trainees adhere to their business model of satisfying the customer, you know you're in good hands. It's no wonder I've always enjoyed going here. I know there are a few lower rated reviews on here but speak up. That was what I got away from the session. The stylists are there to make you feel beautiful and if you don't speak up, they won't know what you want. They actually encourage you to speak rather than waiting til the end to say you don't care for it. They're very nice and anyone who goes here will be in good hands. read more

I have TONS of fine, super tight curly hair that I usually just wash and wear curly. I can't use those cool Moroccan oils or you cool people with thicker hair use to "tame" the curl while you blow it out. Drybar books in half hour blocks and NEVER have I been able to get a blow out in a half hour. So I booked during the week. During the day. "There are going to be a lot of wavy haired girls looking at me with stink eye because they know I'm the one that caused the four hour back up..." It took about an hour but still that's faster than anywhere else EVER!!! My stylist Libney knew how to work a flat iron. Sheasked me lots of questions (do you want volume? stick straight?) I will be back for special occasions (super curly hair is already dry and heat just makes my hair break off) - if my hair could take it I'd be back every week! If you were afraid they couldn't do your hair type - have no fear. Also, don't be afraid to ask for a stylist who knows how to manipulate tight curls if that's what you were blessed with! read more

Things to learn about the Drybar blowout: 1. FLATNESS. These hairstyles do not last. The moment you walk outdoors into really hot summer CA weather, the hairspray & mousse they added to make my hair pop immediately submerge... 2. The FRIZZ emerges like a monster. Yes, it is still the hotness of the outdoors, and despite the wonderful curls that tries to remain, the frizz somehow comes alive and attacks those curls. The curls came out nice on my friend, but that outdoor sun was too brutal. 3. SHORT HAIR NOWHERE. Since I have short hair, they don't have any materials like pomade or wax that really make my hairstyle hold or more importantly keep things like baby hair off of my face. Despite the cool mohawk-esque style they initially created, it was then replaced (twice, as I asked for it to remain) because it couldn't be held up with just mousse and hairspray, which led to #1. 4. NO PERSONAL CALLS... just an answering machine that had a a national Drybar secretary person from who knows where speak. We wanted to give DryBar a call to let them know we would be a bit late due to the usual LA traffic and to also figure out parking, but of course, because it was so broad, they had to search for Pasadena then of course tell us that they would contact the Pasadena store about our possible RSVP. BEST OVERALL: The Floater - their 10 min scalp massage that actually massaged my head and got something greatly accomplished for $10. And of course, the mimosa to drink away my hair sorrows. read more

I finally had the chance to go back to Drybar before my cousin's wedding yesterday. I worked with Paola who was really sweet. As with my last experience, I told her that my hair doesn't hold a curl very well. I also explained to her that I just dyed my hair burgundy a few days prior and the color would most likely bleed! She listened to me, asked me about the event I was going to attend, and asked me what time I had to be there. Paola was amazing through the whole process!! She made sure I was comfortable, gave me magazines to read, and got me coffee. Not only was she fast (it took less than an hour from the time she called me in, to washing my hair, blow drying, and curling it), but she took what I said into account. Also, she was so gentle with my hair. I feel like I always get the people who yank on my hair and catch on my ear when they do my hair. She didn't overload my hair with products and my hair actually stayed!! In my last review, I went to Drybar to get my hair done for my bridal shower and it was almost completely flat before my bridal shower even began! In this case, my hair stayed all night despite touching it a lot throughout the night and not recurling it. I did spray a little bit of my own hair spray (big sexy hair) but did not retouch it otherwise. Drybar, I am officially a fan. My hair made it through 12 hours (my appointment was at 10am, the wedding ended at 10pm) and even through the night. In the future, I would only see Paola though!! She was amazing!! read more

Drybar - Pasadena - Cosmo with Paola. - Hair Stylists Near Me - Pasadena, California

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I was able to make a same day appointment quickly & easily via the website. Gary was very attentive and gave me a great style. Two thumbs up! read more

When I first heard of "Drybar" I didn't expect they would do a (quick) hair wash/rinse too. I was pleasantly surprised with my first trip here. I easily booked an appointment online, found street parking (free, even better), and had a lovely experience. I like that there are some set looks you can get but if you need any modifications, they are happy to make the adjustments. I mentioned I would be in Vegas for the long weekend and my hair dresser made the curls tighter so it didnt look that great on day 1, but it looked AWESOME on day 2 when they unwinded a bit. I had such a great experience I am considering getting my hair and my bridal party's hair done here for my wedding. read more

I've been a long standing customer of Dry Bar, at the Pasadena location and many others between NY & LA. I came in last week and had a terrible experience, which left me with blisters on the back of both ears due to careless straightening. The hairdresser washed my hair on cold even though I asked multiple times for her to heat up the water. This was forgiveable, but when I sat down in the chair, she continually burned my scalp with the blowdryer and at the end when she straightened my hair, she clipped my ears multiple times with a hot iron. I have blisters on the back of my ears and very disappointed by the service and lack of care. I've also been trying to get ahold of their customer service for almost a week now and can't get through. Unfortunately, this will be my last time coming to dry bar. read more

Update: So i tried out the salon again (Thankx to Erin) and fell in love with it! It maybe easier if smaller groups of girls goes!! but i tried it again for a wedding & not only i loved how my hair turned out but i really felt the girls here really love their job! my hair was perfect, I got the MaiTai, but i had told Desiree, that the wedding wasn't for another 4 hours so she worked with me and made the curls a little bit tighter so they would stay and they did ! Love how my hair turned out! I would recommend Desiree anytime! I guess i am going to have to try to come back more often! -------------------------------------------------------------------------------------------------------------- Make a reservation for the weekend .... Its get busy crazy :) We were greeted promptly at the door with a complimentary beverage of your choice: water, mimosa, oj. There may have been other options. We had a wedding at 430pm, and we schedule an appointment for 6 of us at 3pm. We arrived promptly at 3pm. We were told that it would take about 40 minutes to complete so plenty of time to get to our wedding by 430 down the street. It ended up that the hair stylist was kind of lagging & not everyone got pulled in for the appointment at the same time. IT also happened that depending on your length and volume of hair the appointment time can take a little bit longer. They wash your hair with some yummy smelling shampoo! Then they take you to your seat to pick the hair design you want. I think half of our group loved their hair and the other half of our group thought our hair was okay. Some of us thought it didn't look like the menu items, but maybe b/c the type of hair we had, which probably should have been explained to us. Checkout was easy and simple & they email you your receipt. The 3 star is mainly for the untimeliness of our appointments. We ended up missing our friends walking down the aisle ////BIG SAD FACE////. Because the last girl didn't finish till close to 420pm, and althought a 10 min drive, this wedding actually started on time! Parking on the street or behind the Jamba Juice Lot read more

I won't lie, a very real part of me wanted to have a less-than-stellar experience here, because judging by these Yelp messages the owner gives away free blow outs like they're going out of style to people who are even just a little unhappy with their experience. So I figured, worst case scenario, I get a free blow out. Unfortunately for the miser in me, I couldn't have had a better experience. I made an appointment online the night before (booking those appts online is super easy and I would encourage everyone to take 2 minutes to do that vs. rolling the dice on a walk-in), showed up at the proper time and was seen almost immediately by my stylist for the day, Erica. Now, I knew what I wanted, and I communicated that clearly to Erica, and said based on what I was envisioning I wanted to go with the cosmo-tai. Hair psychic that she is, Erica suggested I actually go with the southern belle; I trusted her and I'm so glad I did-- that was EXACTLY what I was looking for! I love how my hair came out. The front desk staff were super friendly and on top of it, refilling my drink and being chatty without being bothersome. I got to sip a mimosa and watch Sex and the City while I got my hair done, so yeah, I've had a good morning so far. read more

I went yesterday for the first time and all the while I was thinking: "why pay for something I can do myself?" It had been a hectic week and I figured I go ahead and treat myself to a coif since it's a special occasion (my friend's wedding). The experience itself was fine. I received water upon arrival, the wait time was less than 5 minutes, the woman who did my hair was pleasant. My hair, on the other hand, was flat within the hour. I got the Cosmopolitan, lots of big curls, volume, according to their look book. It looked okay enough at first. It was in a tad on the not so curly side at first so I requested some straighter chunks to be curled. This should've been the first red flag since my hair was kind of like an in-between Cosmo: flat top half, wavy bottom half. When it was done I kind of knew that it might flatten out after a while, but still hopeful that it would last the night at least. Fast forward to an hour later, we're ready to go to the party but I'm firing up my hot curlers instead because my 'do was a total dud. Needless to say we ran late because of my flat hair. Really wanted to love this place but I don't think I'll be coming back. read more

The products are fantastic. The salon looks fantastic. The problem is that anyone who has basic training and some talent leaves almost immediately because of the extremely low pay rate. 18 months ago I had some great blow outs . The last two were an absolute disaster. Two other stylists had to help undo the mess mine had made. I don't think the staff even has to graduate from beauty school anymore. I have almost zero ability to style my hair the way I want it! But I look like a pro in comparison to the services I received at this Dry Bar. read more

Very disappointed in my visit here. First off the front desk receptionist was so incredibly rude I have no clue how she hasn't been fired yet...and I'm not the first person to have commented on this. I called and made 2 appointments at 6:45 and it even came up on my app that I had them both scheduled, however the receptionist told me I was no where on the books and because I didn't have a "confirmation email" I was probably not going to be seen, even though I had my app open and it showed I had 2 appointments booked! Finally after waiting awhile we both get seated, I get taken back to have my hair shampooed, then she starts drying my hair but my friend has not been helped yet and I had to get the receptionists attention to make sure someone was still going to do my her hair and she said- I thought you only wanted one blow out. Why the heck would I have booked 2 appointments then? Next, no one offered us anything to drink. I saw the girls next to us had water and tea however we never were asked. My stylist made several comments about how my hair was going to take a long time because it was very thick and so my friend and I ended up finishing at about the same time and the receptionist felt the need to rudely say "See you guys finished at the same time anyways." She was very unprofessional, rude, and seemed like she hated her job. Not a fun and relaxing time as I would have hoped. The people at the Glendale location are MUCH nicer. read more

I have been going to Drybar for 3 yrs and continue to love it. Friendly and professional staff and great stylists. Love all the products I've tried....actually nothing not to love at Drybar. read more

Drybar - Pasadena - Hair Stylists Near Me - Pasadena, California

My experience here was not as great as I expected. Yes, I love the hip vibe, love the people - everyone was really nice. Staff seem very genuine and do try hard to make you enjoy being there (smiles, offering drinks...) Now the negatives: 1. I originally wanted the Straight Up, their signature blowout. Stylist suggested the Mai Tai (beach hair) which looks pretty good too, so I trusted her and said ok. End result looks NOTHING like the Mai Tai, I ended up with big curls more like the Cosmo. Not horrible, but also not what I wanted. Didn't have time to ask her to fix it though. 2. Made an appointment at 4 and got there 10 min early. Didn't start getting shampooed until about 4:15 and didn't get done until almost 5. Throughout the whole experience I just felt rushed. Definitely not the relaxing experience some people said they got here. 3. Stylist burned my scalp once. She did apologize though. When she was washing my hair, got water in my ear a couple times and I had to tell her I just got a cartilage piercing done. She was rough and kept brushing against it, which hurts. Yes, I understand that my appointment was on a Friday night and they were really busy. But I also expected my first experience at Drybar to be much better than this. I'll try going there when it's less busy and see if I can give a better review. read more

Went for the first time on Monday....FANTASTIC! First off, the service is excellent. I was offered coffee, tea, mimosa, whatever I wanted the moment I walked through the door. Everyone was so polite and professional! No gossiping/late/crabby attitude stylists. Ive never encountered customer service like that at ANY salon Ive ever been to. Second, Libney did an AWESOME job on my natural, super thick and curly Black hair. Whenever Ive attempted to go to someone to get my hair straightened in the pasts, stylists usually complain about how thick and long it is. But Libney did not. She even used the heat protectant I brought (that I prefer to use on my hair) with no huff huff attitude. Ive been receiving nothing but compliments on my hair since I walked out the salon on Monday. I would highly recommend this place (and Libney) to everyone. read more

Drybar is a cute and fun experience... However, I am giving the Pasadena Drybar 2 stars because the end product looks NOTHING like the menu book... I ordered the Southern Comfort and ended up looking like the cowardly lion from the wizard of oz :( The curls were not polished and I had tons of fly-aways... If I wanted the look to be unpolished I could have saved $40 and done the curls myself... Although the end product is not worth the $40, the atmosphere is cute and they give free mimosas... There are a ton of mixed reviews on Yelp for a reason so I think it depends on your stylist, Drybar just needs to be more consistent! Don't think I will come back. read more

I took my friend Kellie here for her birthday this past Saturday, 9/13 - she had never been and because I had such a good experience when I went for my birthday (the day this particular Drybar actually opened), I thought I would treat her. We were immediately greeted and both offered a drink. This may OR MAY NOT be just for those who are getting their hair done so because I wasn't expecting it, it was a surprise. Don't walk in with a friend and just expect champagne. Kellie went to use the restroom before getting her hair washed and I stood by the exit waiting for her. One of the girls at the front desk told me that she was actually getting her hair done in the back and to join her if I wanted. Thankfully, I obviously didn't wanna stand alone. So I walked back and joined her. I sat in the chair next to Kellie's and enjoyed the atmosphere. I was chatting with her and her stylist and when Kellie had made a comment about my hair, the stylist asked me if I had tried the "Triple Sec". Because their products are on their counters for easy access, she asked me to try it. "Just flip your hair over and spay", she said. I absolutely loved it and it smelled amazing. The three of us continued to talk about the company, its products, etc. (their ENTIRE line of products can be bought at Sephora). Kellie and I spent a little over an hour there, nothing was rushed but it didn't feel like the service took long either. It was great. I mentioned above that I had been here before and had a good experience. Being that I was only there to basically accompany a friend this time around, it was a treat that employees also try to be helpful and accommodating to those who are just "waiting". It's easy to just focus on the one person but these small gestures were noticed and definitely appreciated. Everything about Drybar is lovely; the space, its stylists, everything. And you better believe we bought two little bottles of the Triple Sec. read more

So I went a few weeks ago to get my hair done for my cousins wedding. I asked the stylist for big waves and showed her pictures of examples I got from drybar on Yelp. Now, when I spoke to the woman at the front desk I asked her how long the appointment would take and she replied with 45 minutes to an hour. It took them a little over two hours to do THE WORST hair job. I want to note that I wouldn't have been bothered by the time had the hairstyle come out great, but it came out awful -- see attached photo. My curls were uneven, my hair was flat by the end of my 15 minute drive home, and I ended up having to spend another 45mins to fix what the drybar hair stylist had messed up. I definitely want to mention that I tried to tell her what she did was curly uneven locks, not waves, and asked her if she could alter it to the picture I had originally shown her. She tried to fix it, but made it worse. Needless to say, I was beyond disappointed and didn't want to waste anymore time with someone who didn't know what they were doing, so I left unhappy. The worst part about the whole experience was the time loss, had I known the appointment would have taken a little over two hours I would have done my hair myself -- which I ended up doing anyways. I also want to mention that I'm a HUGE drybar fan, I absolutely love all their products. However, their services at the Pasadena location are terrible and a waste of good money. I'll definitely keep purchasing drybar products, but I'll avoid the services at all costs. read more

Drybar - Pasadena - I blurred out my face because I looked really upset. I asked for voluminous waves, I got uneven curls -- see review. - Hair Stylists Near Me - Pasadena, California

I am from Colorado but I was invited to a wedding in Pasadena. So, I am in a panic as I do not have any hair stylist there. Thankfully by yelp I found out about this place! I have long, thick, curly-wavy hair that are very hard to blow dry. But my master (I believe her name was Jessica) did wonderful job. Now my hair look like something from glam magazine. I am very satisfied by the atmosphere, the tools they are using and the individual approach to every client be it new or old. read more

This Drybar location is not consistent in any way. If I find another salon with a monthly membership of $80 that is conveniently located, I will happily take my business elsewhere. Pros: Some of the stylists are really friendly, sweet and hardworking. My favorite stylist so far was Jorge! He listens well to how you want your hair to be styled, he is fun to talk with and a great stylist. Cons: Some of the stylists have no idea what they are doing. I have been there several times now when I have left regretting it. There was a time when I left with so many flyaways and all my hair was styled towards my face that I had to wet it when i got to my car to try to get it to stay out of my eyes. When you arrive, they offer you something to drink. Even though the person at the desk asks you what you want to drink, they rarely bring it to you. You have to ask your stylist mid style for it and she/he will then holler over to the desk person to re-ask them to bring it. What really bothers me though is that I have waited for up to 30 minutes to be seen (I never wait less than 10 after my scheduled appointment). Mind you, if you are more than 15 minutes late they give away your appointment. One time I waited for 20 minutes (I had very little time to spare), I received a very rushed blowout and was then asked if I wanted to tip. Tips are based on service - a common misunderstanding here in the US. Tips are earned. At that point, I tipped 10% as I was truly unhappy with my service but I felt bad for the stylist. The front lady then looked up at me with her mouth dropped and asked me "Was everything ok?" At which point, I explained that I waited 20 minutes and my stylist rushed through my appointment leaving my hair looking no better than anything I could do myself. Her response was "Well we always tell our customers to give us a 15 minute window. We cannot help it if other customers are late. There was a big group in front of you." No apology... no understanding. Just charged my tip to my card and looked back down at the computer to carry on without saying "We are so sorry. Goodbye, have a nice night." or anything of the sort. I have had a sour taste in my mouth since then, but I continue to come back simply because I have so many unused blowouts and it is convenient for me to walk over after work. Tips: Make sure you leave a 30 minute cushion of time as they always make you wait awhile after your scheduled appointment slot. You can ask for the boar bristle brush if you prefer that over the metal brush. I recommend not using their products - they make your blowout last half as long. read more

This place is amazing. Complimentary drinks on the house and staffs were great. Esp Sinthia who did my hair. I felt bad for her cuz I had long curly hair but thankful for her patience with me. I never had a blow out before. This was my first time and My experience here was great. I am going back for sure. read more

Drybar - Pasadena - Hair done by Sinthia -from long curly hair to this. - Hair Stylists Near Me - Pasadena, California

The blowouts are fine but the people at the call center are useless and make mistakes that they won't own up to. Also there is a person at the front desk but they won't allow that person to make appts or answer any basic policy or membership questions. The training and procedures on how this business is run is completely ridiculous. Also the WiFi here never works and the cell phone charging outlets never work! If you can find another blow dry bar I'd suggest to go there. Everything associated with the one in Pasadena is crap. read more

My hair was flat by the time I got in my hair. This is the second time I give this place a try, both times disappointed.

I would like to thank the Drybar for reaching out to me, taking ownership of what transpired and compensating me for the very unpleasant experience. It went far in restoring my faith that they value customer service and want to make things right when they have gone so very wrong. I do hope that they take my suggestion to reeducate their stylists so they are better equipped to handle styles for the mature client or make it clear to potential clients that mature styles are not their thing. read more

I'm a happy girl. :) Not only is the welcome friendly, but the interior itself is comfortably posh yet without any pretension...resulting in a nice respite from an otherwise hectic day. I used a Groupon for a "Cosmo-Tai" blowout for my very first visit, and Anasheh performed a miracle on my brittle, tangled mess of hair. I wish I had taken a Before shot, but trust me when I say that I feel like that head of hair belonged to someone else, coz my hair is now smooth, silky and perfect! read more

Drybar - Pasadena - Hair Stylists Near Me - Pasadena, California

I've had patchy history with Drybar (see my previous reviews) and this past visit solidified it: Drybar sucks. Upon walking into the place, they ask you what you want to drink, I was given the option of orange juice, and that's what I asked for. Instead, I was brought orange juice with booze in it. Considering I've never drank alcohol before in my life, I'm fucking furious at this mistake. Thank you, Drybar, for having me go against my personal belief system because you're too stupid to listen to what someone asked you for. Thanks a bunch. Besides that, I again didn't get the style I wanted and AFTER my service was done my stylist said "next time you should ask for something else" even though I was pretty clear when I told her what I wanted. Thanks for that, Johnny Come Lately. Would have been great to know before you did my hair exactly how I asked you not to. I was already contacted by someone from Drybar when I called about being served alcohol, she claimed they'd send me an email for a free blowout but shocker upon shocker, no such email ever arrived. Never again. Fuck this place. read more

I decided to splurge on a blow-out for some photos I had to have done for school/work. After a horrendous experience at another salon, I called Drybar and they fit me in the same day. From the moment I stepped into the cute butter-cup yellow shop my day turned around. From the very beginning, they were courteous and kind. I was offered a beverage (water, tea, champagne, or the delicious mimosa I selected) and my stylist, Roseanne, listened to what I described and clarified exactly what I said I wanted using pictures and descriptions (definitely key, as "wavy" is not the same to everyone!). I thought that their style "menu" was adorable and a great starting point for choosing a blowout. She washed my hair and I felt myself relaxing as she massaged my scalp. She checked the water temperature and even gave me a heads up in asking if I was okay with finishing with cold water on the ends (of course! shiny is the goal, after all!). Overall, the staff was efficient but did not rush their clients. I noticed the patience with which they redid the style of the client next to me to make sure it was just right for her big night, which I appreciated. This is why I would be willing to pay for another blowout- I felt that they cared that I was happy with my result and were willing to fix it if I wasn't. The customer service, my blowout, and the entire experience can be summed up as superb. I will be back. read more

I was able to hang onto my Groupon for another time. HBO ran a promotion this Friday-Sunday at all DryBar locations to pick up customers' tabs for blow-dry appointments booked between 6:00- 7:00 pm. HBO gave us swag bags with Enlightened and Girls seasons on DVDs as part of the promotion. Since I normally wear kinky twists, my hair is coarse and is dry on the ends. I noticed most of their clientele are women not of color. As part of regular services, they offer light snacks -- cookies, tea, coffee, champagne, Mimosa. I had ordered a hot, green tea upon arrival and it took them more than an hour to serve it. Overall, the atmosphere was pleasant, music playing in the background, while episodes from Enlightened and Girls HBO shows that are being promoted. Overall, I'm satisfied with my hair. read more

4 Stars, I am definitely a fan! I came here with my friend for her birthday and thought that this would be an AWESOME opportunity to have her feeling pampered. I emailed Alli about how this would be our first visit and how we were skeptical because we did not hear good reviews from our friend. BUT Alli made sure we had the best of the best! First off, we were welcomed into the VIP section of the salon where it is extremely quiet and you get more time for your friends (awesome for groups) Also the gentleman from the front of the salon would occasionally come by and talk to us, drop off some munchies, refill our drinks, turn up the music, EVERYTHING he totally knows how to get the party started and he had the BEST presence ever. We both had floaters (which is a head massage) which we both though was extremely relaxing, I felt like I was going to fall asleep and never wanted it to end! The hair shot I decided on getting was the protein shot so it could help with the split ends, they actually have 2 hair shots to choose from a hydrating one and the protein. The hydrating shot is supposed to help you hydrate your hair (if you tend to get frizzy hair) and the protein shot rejuvenates the hair and helps with the split ends. I was lucky enough to be assisted by 2 people 1 person washed my hair (I forgot her name, sorry!) but she was the BEST! she had awesome recommendations for the restaurant we were headed to and she was super awesome to talk to! No awkwardness at all! Next up, was my stylist Noel, who totally listened to everything I told her about my hair. At first I wanted a cosmo, but I also wanted beachy waves like the Mai Tai so she combined both for me (cosmo-tai) I had TONS of volume and BEAUTIFUL curls! My friend got the Cosmo and it looked fantastic! Unfortunately the only thing that made this place lack the last star was that our hair didn't stay! By the end of our dinner, both of our hairs had lost over 50% of the volume we came out with :( I'm not too sure if it's because we only had hair spray to hold up our locks(?) but I will definitely be back in May for my cousins wedding to give them another try! Maybe this time I can insist on a higher heat setting for my hair so that it can possibly last the entire night! Overall I would still recommend this place to my friends but only if they felt like pampering themselves. This is the perfect spot for a girls night because lemonade is right next door AND you get champagne, what's not to like about that?! read more

Welp, I've never written a negative review to any busy simply because I understand that not every experience is gonna be perfect. Although for Drybar Pasadena, the amount I paid for such a lousy service is worth a share. I made an appointment about 2 weeks ago to do my hair for my sister's 25th birthday dinner for Saturday the 9th @ 3:30pm. We had dinner plans in Downtown LA @ 7:00pm and I wanted to give myself time to get ready and not feel rushed. I arrived at Drybar Pasadena and checked in about 5 minutes before my appointment. I had previously scheduled an appointment for my sister to get her hair done as well, since it was her birthday dinner. Unfortunately there wasn't any availability for two people at 3:30pm which is fine. She managed to get an appointment for 2:45pm so we just met there. What was extremely disappointing to me was that I was early to my appointment and I wasn't seen until 4:00pm. I understand that it gets busy but if that's the case then why make an appointment? While I waited I contemplated if I should just go home and do my hair on my own, which is something I probably should've done. I kept asking the receptionist when I was gonna get called an she just said "when an available chair opens up" while 2 other ladies were helped before me. I waited and finally my sister was done and was extremely disappointed with her hair. It looked nothing like the picture she had shown the stylist and was something she could've done better at home. At that point I was hoping I didn't get the stylist she did but with my luck, I did. I was already bothered at the fact that I was starting to feel like I needed to rush so the stylist did not make things any better. While sitting in the chair, not much conversation was made. I was the one who suggest any hairstyles or if I can show her a picture. She did not make any effort to make me feel comfortable at all. About 15 minutes in I heared her talking to another stylists talking about how hungover she was which I thought was incredibly unprofessional. I proceeded to let it pass and try to make conversation, I asked "How long have you been working here?" and she said about 2 years. I attempted again and said "Nice! So you like doing hair?" and she was like "Mm it's okay". At that point I was like "ummm okay now I feel worse". My curls were completely done with little effort to make them look decent, everything was just super quick. I asked if she could do a little top bun just to make it look a little better which she did for $65 because apparently it was half my hair that she had to put in a little bun. It wasn't anywhere near half my hair. I honestly will never go back. I would much rather be at home doing my hair in silence rather than having a stylist do it and make no effort to simply ask "how's your day going?". To my defense, when I went back to the car after my service, my sister looked at me and was like "This place sucks and I will never pay anyone to do my hair again" which I agreed to as well. I can't remember the stylists name, but just to be on the safe side. Don't go to Drybar Pasadena. Thanks for listening, hope this helps. read more

THIS PLACE ROCKS! The customer service is amazing! Like a dummy, I forgot my wallet and they were kind enough (and trusting enough) to allow me to run to the bank & get cash from the teller. My hair looked fabulous and I cannot wait to to go back! read more

Located in a fun part of Pasadena. Very friendly staff and stylist. Very nice shop -- enjoyable movies on the TV screens. I got the Mai Tai blowout. You get your hair washed and conditioned and then it's blow dryer, curling iron and lots of products to keep my hair curled. It took about an hour and cost $40 plus tip -- not too bad. BUT I'm so bummed that all of the blow drying and curling damaged my hair. :( My hair is naturally silky but it's just not been the same since I got my blowout. Boo. Beware of this! The stylist did ask if it was OK for her to use a curling iron and products, etc., before she started the blowout and I said yes. Next time, I think I'll go with a non-curled style. read more