The staff is very friendly and their services are reasonably priced. I would highly recommend.read more

Exceptional quality dry cleaners. Clothes are always crisp and entirely odorless. The customer…read moreservice is just as top notch. Highly recommend.

02/14/22- Monday…read more Great customer service!!! Will return definitely. They offer 25 percent off. Thank you so much!!!!

I have used this location for years and overall I've had a good experience until my last visit. As…read morealways I requested to have my dress shirts and pants starched and I was told NO. The young lady and older gentleman told me I had to get whatever service is recommended on the garment care tag. Out of 18 pieces of laundry only two pieces could be starched. Even though they have literally been starching my clothes for almost four years they still said no. I had no choice to leave my clothes last time but not in the future. Now I have to find a new cleaners.

Absolutely phenomenal service! Came in to get some pretty large alterations to my suit (I ordered…read morethe wrong size online!!). The couple that helped me was extremely understanding and friendly, and they took care of me right away with zero wait. I don't usually write reviews, but there's one situation that specifically made me want to write one. I was stressing out a lot because I realized I needed my suit earlier than I had originally asked. I was worried it wouldn't be possible to get the tailored suit any earlier. But the owners were so understanding! They looked further into my situation and were actually able to get the suit to me THE SAME DAY!! Now THAT is service!! I don't get alterations often, but I felt like the price was pretty fair. I paid $126.85 altogether with taxes: this included pretty major alterations to my two piece suit PLUS full pressing and dry cleaning. They did all of that in less than a week for me, which I felt was super fast!! While the price is good, I'm really writing this review for the service. The couple who run this place are just so kind and friendly. They have absolutely earned my stamp of approval; I'm not sure when I'll need dry cleaning and tailoring services again, but I am sure of who I'll be going to for help! Thank you again, Dapper Cleaners, for helping me out.

Very friendly staff. During drop off at first visit they took the time to go each items needs and…read moreeven provided information of other services that they provide. Today at pick up once again very welcoming and after pick up of my items the clothing looks nice. Dropped off another order today.

I highly recommend this dry cleaner. My comforters come back spotless and most importantly to me no…read morefragrance ! I've so far taken 3 comforters in to launder. If I have any questions or see a spot they take great care in resolving any issue. And with a smile! I've yet to get my bundle of clothes in yet, but I believe I'll be just as pleased with the care for those as well. I'm very glad I gave them my business and it's a great feeling to know your items will be in great hands.

Warning - Do NOT take your leather goods here!…read more I brought my 100% leather coat (purchased in Italy) to Royal Cleaners to have it cleaned and stored. Before leaving it, I specifically verified with the manager that they were able to properly clean real leather. She confirmed that they could. When I picked it up a week later, the coat was completely ruined -- the leather was faded, there was a hole in the front, and the sleeves were damaged. When I showed the manager, she said she didn't have to inspect it when it returned from the outside company that actually did the cleaning. I requested the name of the company they used and their business insurance information from both the manager and owner. They refused to provide it. Even my attorney attempted to get the information, but the owner still refused to cooperate. I eventually had to take them to small claims court, but the judge wouldn't review all the photos, emails, or attorney letters. The judge stated I should sue the company that cleaned the coat -- even though Royal Cleaners was the one who hired them and took responsibility for the service. This entire experience has been extremely frustrating and disappointing. If you value your leather or designer items, do not take them to this cleaner.

Ruined my sports hoodie, been over a month. No one answers the phone, returns calls or has…read morecontacted me. Ive been there to get resolution and nothing....

I have used them a few times only because they are close to my daughter's school, shame on me after…read morethe first time. I won't ever use them again. They don't even try. My cloths came back wrinkled, and my white dress shirts came back yellowish. Same with my bed comforter. I don't write many reviews but they deserve a bad one in hopes y'all don't make the same mistake I did.

I've been to this location at least 4 times and it did not seem customer service was at their…read moreforefront nor following directions. Here you have a double crease on a military press. When I asked for a military press I get a rushed, yes yes I know from the front person; but the result is different. This place lost my business.

Ahhhh, so happy to find a good cleaner in the new neighborhood! After we moved I wasn't sure I…read morecould find a replacement for my old cleaners, but I actually found a BETTER one! Unlike a lot of the dry cleaners in the DFW area this guy still does his own laundering, dry cleaning, and clothing repair/tailoring. The front of his store is really small (just for dropping off/picking up) but you can see into the back where he has all of his equipment. I like that he does it himself because I know he's going to do a good job to keep my business, and he can get it back to you on the same day! Some really unique things here are that he prints you out a price list for items when you're a new customer and explains his process that he checks the directions on clothing and always does what is the biggest cost benefit to you (i.e. if he can hand-launder something instead of dry clean it, he will). My bill was almost half of what I used to pay and everything looked phenomenal! He even caught a broken button on my husband's shirt and told me that he was going to hold that shirt back until his wife could mend it with a matching button. He also has really good deals which he posts on his front windows, the one right now was any size comforter for $15.99! AWESOME! I'm so happy to have found Q Cleaners and they will have my business as long as they are IN business.

Today was the last straw! Avoid this business at all costs unless you want to eventually deal with…read morethe same thing: ruined clothing and a very poor attitude by the owner. The owner is a rude, condescending, and cheats customers without any remorse. They obviously have an issue with either the pressing machine or the employees not being careful. They ripped my husbands very nice dress shirt today and tried to say it was already there. Then he backtracked and said it was worn down there and ripped bc of that. It is a huge brand new rip several inches long and Its a new shirt husband has only worn this shirt a couple times and he is very careful. Several other customers on here have had similar experiences with items being ripped or ruined. The owner tried to say it was my husbands faulty shirt that was the problem and would not even refund the money for the 9$ he paid for the few other shirts he had dry cleaned. When i told him it is a 65$ shirt, a J Crew, the owner grabbed the shirt, rolled his eyes as he looked at the tag, and said, condescendingly, "J Crew? There are much better brands... I dont think so 65$" .... PS They have 3 accounts on yelp all with the same address but slightly different names. Dry Clean Super Center, Dryclean Super Center and Dry Cleaning Super Center. All have all 1 star reviews. My husband and I have been customers here for years. I honestly quit going last year and told my husband not to go back bc of the extremely poor attitude and a ruined shirt previously. He continued to go bc it is convenient being very close to home. Today is our last day there.

I've been going to this location for 6 years now; everything was fine until they lost 2 of my…read moreshirts with my company's logo and 2 pants. I have been dealing with them for two weeks now to resolve this issue but they are not taking responsibility for their action. Cleaners are Dime a dozen in this neighborhood don't waste your money here.

Always bringing my dry cleaning here each time! Great work on both the front and back staffread more

*Update I've added a picture of my pants. I'm a 29" length and my pants were hemmed at 25." I was…read moreoffered my the manger to bring in my pants for the third time to fix it. I obviously denied that option. None one should have to go to the dry cleaner x3 times to hem two pair of the same pant. Now I'm paying $40 to another dry cleaner to alter my pants and wasting more time and money that should have been done right the first time. Not at any time did they even offer to refund me my money back for the loss of time and money I spent here.

This cleaners has been my cleaners since I've moved to the McKinney area. They are always nice and…read moreprofessional. They even have a drive-through. You just pull up provide your telephone number and the gentleman unload your clothes. Ask you when you wanna pick them up and that's it. We are always pleased with the service provided. It doesn't take months of Sundays to get done and they never misplace our clothing.

Returned to have a couple of dress shirts cleaned and pressed. No issues, everything turned out…read morefine.

After new owners (Hill Park Cleaners?) took over, the wait times went from 1-2 mins to 20-45 mins…read moreto drop off or pick-up. They went from great service to terrible service. Turnaround went from next day to several days or more AND they are late for many people. I waited for over 40 mins for an order of 3 shirts - which they had lost and lied about it - until it was determined that they booked it under another customer's name. One young woman working there from before seems to be the only person who knows how to do anything. They should make her manager and double her pay if they want to turn things around. If you have to pick-up go in the drive through, because they were being served faster than people inside. Please someone tell me where else to go instead of this place.

Beware!!!! Please do not use this dry cleaning service. The prices increased dramatically and was…read morenot informed of the new prices. The store manager and the "#2 guy were rude, sarcastic and just plain unprofessional regarding my request. In addition while I was talking to them two other were in the store: one customer's clothes was lost, had been lost for weeks, and the other one they couldn't find his clothes. My total bill was $63.91 for 2 dresses, 2 shirts and 3 pairs of pants. Like be for real!!!!