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DriveNGo

3.0 (2 reviews)
Open • 10:00 am - 7:00 pm
Updated 2 months ago

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5 years ago

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DriveTime Used Cars

DriveTime Used Cars

2.1
(28 reviews)

I purchased a vehicle from Drive Time two days ago. This was truely the most pleasant car buying…read moreexperience I've ever had. The staff were not only courteous and respectful to me, but to each other, which speaks volumes. All the Staff at the Drive Time at 1515 E Bell Rd, Phoenix, AZ are exceptional individuals. Word of mouth goes a long way and I will definately encourage those I know to buy at Drive Time. BTW....I love the vehicle I purchased from you..........and it's not only a smooth ride, but alot of fun to drive and it looks great. Sue S, Phoenix, AZ

My Husband bought a 2016 impala july 2025 at this location. withing a month we had to get a plug…read morebecause the tire had a nail in it and they informed us at discount tire that the tires are 4 years old an need replaced asap. DT did nothing!!!!!!!!!!! to this car before selling! No service tires nothing. Must've cleared an engine code cuz 50 miles later the CEL came on and we bveen trying to fix it for a year. There is a large vacuum leak in the engine way to expensive to fix. They refuse to swap it and trade it so our only option is to turn it into the bank and go into debt!!!! This place sold a lemon and the lawyers wont take the case cuz its a 2016! Dont go here unless you want to be screwed over!!!!! We cant even register the car because we cant get the cel light off. car is worth 6k and we are in the hole 17k. Worst car buying experience ever!!!!!!!!!

Arizona Best Cars

Arizona Best Cars

3.2
(96 reviews)

I wanted to share my experience in case it helps someone else…read more I put down a deposit on a vehicle back in September 2025 that I ultimately never received. When I gave ALBERT the deposit I asked if I dont get the car I can get my money back? He said yes, dont worry. WELLL.....Getting the refund back turned into a process. I had to make multiple visits, and communication was none existent until I filed a complaint with the Attorney General. In the response to my complaint they said if I provided proof of the charge they would refund my money promptly, which was a lie. I provided them my bank statement and they still wanted the ORIGINAL CARD that was charged. Because my original debit card had been replaced by my bank, they made excuses about how they couldnt process the refund. I requested a check, but they insisted it had to go back to the original card. Then they asked me to call my bank, yet another hoop to jump through to get MY money back which set me off. So I cussed them out and called them theives and liars and stormed out. However, I calmed down and decided to try one more time. After calling my bank and getting the old card number, they were able to process the refund and gave me a receipt. I'm now waiting for it to post. In the hour and half I was there, I also witnessed physical violence between two salesman that had got into an arguement.... Salesman 1 went to salemans 2 desk and popped him upside the head. Saleman 2 then stood up and the arguement escalated before he slapped him smooth across his face. A third salesman stepped between them and de escalated them. It was uncomfortable to watch as a customer. This place is questionable at best, they lied to me about the car, they lied about how I can recieve my refund, they are very unprofessional and aggressive. In the end, the refund was processed, but it required months of persistence on my part. I would never recommend buying a car from here if you want your money in trusted hands. In the video below you can hear them tussling and the slap from salesman 2.

Came here with my mother who was looking for a car. She fell for the $500 holding fee. DON'T DO…read moreIT!!! This place is a joke. So unprofessional. The guys working there were arguing in front of us. Like really!

Auto Obsession

Auto Obsession

5.0
(4 reviews)

I cannot possibly give a better review of Michael and Auto Obsession. I found myself between a rock…read moreand a hard place when my car was totaled after someone had stolen my catalytic converter and knocked about the electrical components in the engine compartment like they were scrambling eggs. This happened while I was in the middle of refinancing my home. As a result, I couldn't apply for any credit, and after closing, there was enough up-in-the-air about my credit history that I was having trouble finding a loan despite never having missed a payment and having a lower debt to income ratio. Michael was empathetic, and with a down payment and signed purchase order, was willing to hold the car I picked until the dust around the mortgage had settled. Thankfully, this didn't end up being necessary because he connected me with an incredible banker at SunWest Credit Union who got me a loan at 3.69%. On top of that, he took care of a minor alignment issue and some of the upcoming regular maintenance at no extra cost, and offered to have have the car detailed again, despite how incredibly clean it was. Michael didn't have to do any of this. He could have told me to kick dirt, and even if he held the car, he could have let me deal with the added cost of a high interest loan for a few months and the upcoming maintenance I was expecting to pay for anyway. The fact is, he went well beyond what should be reasonably expected of a car dealer to not simply sell a car, but to help someone in a tough spot by no fault of their own get back on the road. This experience provides a good understanding of the quality of the product Michael wants his customers to leave with, but is also a great testament to his character. Sheila at SunWest also couldn't stop talking about how great Michael is. Seriously, give this man your money. I have nothing but positive things to say about this car buying experience.

I went in and spoke with Dave regarding a car I have a fairly low budget and asked if he had…read moreanything in my range he's was nice and curtiouse and help me find a 06 saturn ion2 with only 80,000 miles wow... I will decently recommend them and buy from them again in the futurw

Another Time Used Cars 2

Another Time Used Cars 2

3.4
(8 reviews)

I had a great experience! I love my new car and am so grateful to Another Time Used Cars for all…read morethere help!! They made the fiance process so easy and explained everything to me which was important as this was my first time buying a car on my own. The were pushy at all and really took the time to help me find the perfect car. Thanks so much!

I had a frustrating experience with this dealership that ultimately cost them my business. Last…read moreSunday I test drove a Passport that I had coordinated with Marco for 2 days, I was there from about 3:20-3:50pm, just before their 4pm close. I was told the finance manager was at another dealership working a deal, so nothing could be finalized that day, but I could test drive and mentioned that I would be in touch with Marco the next morning (he was out, so Atlan helped me on Sunday for the test drive) The next day, I was actively working the deal over Messenger with Marco, and clearly communicated that I had a same-day appointment to finalize my insurance payout and secure my down payment. I was in process and moving forward. I would be able to return late afternoon. While I'm finishing up the insurance needs, and sending over the letter I needed to provide about my prior total loss needed for financing...I see a message from Marco that 'I have another customer looking at the Passport'. I send the letter and say I'm just awaiting the payment links from Progressive, and will come after that...I could have been there within an hour. At no point was I told the vehicle was at risk of being sold, nor was I offered any way to secure it. Instead, as I reached out to Marco again, he sent a message stating that they sold it. RIGHT OUT FROM UNDER ME. When I raised the issue, the explanation given was that "the owner makes those decisions." That doesn't change the fact that there was a breakdown in communication and basic customer service. Passing responsibility doesn't address what could have been handled differently. What stood out most is that there was no effort to advocate for a customer who was actively in the process of buying. I understand dealerships move inventory quickly. I do not understand bypassing a ready buyer without clear communication and then offering excuses afterward. Because of that, I chose not to move forward with this dealership. If you're considering buying here, make sure you explicitly secure the vehicle immediately. Do not assume communication or process will protect your position.

DriveNGo - usedcardealers - Updated July 2026

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