After my previous experience elsewhere, I was relieved to finally find a shop that listened to what…read moreI was actually saying. After exchanging emails with Sound Fast, I scheduled a drop-off time for my truck. When I arrived, I was greeted professionally, and all of my concerns had already been documented. We went out to my truck together to listen to the stereo issues I had been experiencing. The sound was adjusted immediately and sounded much better, although the cutting-out issue still needed to be addressed. While they had my truck, they corrected several things that had been missed by the previous installer. They properly installed the USB port instead of leaving it hanging out of my glove box, removed an old microphone from a previous stereo installation, and installed the backup camera that I had asked to have installed but was never completed by the previous shop. Most importantly, they took the time to properly diagnose the root cause of the problem. It turned out the speakers were faulty. While I still need to replace the speakers, they successfully fixed the issues that had been driving me crazy for months--the stereo cutting out and the battery drain problem. I really appreciated the customer service. The team listened to my concerns, communicated clearly, and treated me with respect. I never felt like a nuisance or that my concerns were being dismissed. Unfortunately, I ended up spending about $700 to get to the root of a problem that likely could have been identified much earlier, but that wasn't Sound Fast's fault. They were the first shop that actually listened and took the time to diagnose the issue instead of simply replacing parts. If you're looking for a shop that values customer service, communication, and proper troubleshooting, I'd definitely recommend Sound Fast. They fixed problems that another shop missed and gave me confidence that my vehicle was finally being looked at the right way.

Well, when you call about one of the most common fuse and fuse holders and they don't recognize the…read moreindustry standard name it should have been a clue. But when they say yeah we have it but drive down so we can look and make sure just know it's a waste of time. AGU fuses are bog standard amp and battery fuses, so here are a few others as well that have standard names not associated with brands and hay come in all sorts of kits but what a bunch of donuts.

The short version of my tale is that I stupidly bought a stereo online and it didn't work…read more Joe and his posse at Sounds on Wheels put in the faulty deck for me for only $80, then they took it out for free. Once I realized that I should have just bought a quality product from them and did they then installed it for free too. I've had it for about a month and it works perfect. Great guys and great business!

Disappointed in the service. Purchased an aftermarket stereo they got me in quick to install it and…read morethe price was right. In the initial conversation I was told it would be about an hour install, ended up taking 2.5 hours. Then I was told that they didn't have a trim piece in stock and needed to order it. 30 days later still no word on the part even after calling and asking about it. The radio stations came in with a lot of static from the minute I left, it's told they would look at it when I brought it back for the trim piece. When I pulled the deck out on my own today I find out that they did not use any adapter to tie into the antenna they just stuffed the wire under the dash and wasn't connected to anything. At this point I'm extremely disappointed. Will not go back. I am picking up the parts from another retailer in town.

Chris and Casey are great guys. I was in need of a chip repair this morning and they were super…read morehelpful and responsive. Price was reasonable as well. I would definitely use them again.

I do not recommend Rimrock Auto Glass in Redmond, OR. Took…read moremy car there to replace my windshield and when I got my car back my windshield wiper blades no longer worked. After having to take my car to a legitimate autoshop, I was informed the idiot put the windshield wiper arms on the wrong side which blew both motors. Would they cover the total cost of the labor and equipment I had pay? Nope. Just want I needed with a newborn.

I shopped 3 different shops in Bend for a stereo for my truck. InTune beat the nearest price by $50…read moreand got the install done on the spot in about 30 minutes. They then spent 10-15 minutes teaching me how to use it, syncing the blue tooth on my phone ect. I was so impressed I'm taking my boat there next week for a much needed upgrade.

I dropped off my truck on 3/2/2026 for a new stereo installation after explaining the week prior…read morethat my old stereo was cutting out and draining the battery. I was told to just drop it off on 3/2--no specific time was given. When I arrived at 9:30 AM, George didn't know who I was and said he had marked me as a no-show. That should have been my first red flag. I left my truck anyway and was told I'd get a text when it was ready. By 3 PM, I hadn't heard anything, so I called--only to find out it had already been done and no one bothered to notify me. When I picked it up, I was told the dashboard piece we had discussed the week before wasn't ordered and would take about a week. Two weeks later, I had to call again, and once again George had no idea what I was talking about--though somehow the part was there. I scheduled another appointment, and the same thing happened: no call or text when it was ready. We had to stop by, and my truck was just sitting in the lot. To make things worse, the stereo is still having the same issue--music cuts out randomly. I stopped in again on 4/3 and scheduled a follow-up for 4/9, but needed to reschedule. When I called, George again didn't know why I was coming in, put me on hold saying he was "under a car," and never returned to the phone call. I waited nearly 10 minutes before having to hang up and go back to work. I followed up with a text and never got a response. At this point, I'm done. The communication is terrible, the issue was never fixed, and I've had to make multiple trips for something that should have been handled correctly the first time. I just wanted a working stereo--not this level of hassle. I'll be taking my truck somewhere else.

Great people! Great quality! Never a dull moment when I'm there:) absolute love Iliana and Miguel!read more

Great quality work and price. Friendly staff! Have gotten tint work and carbon fiber work done.read more

I bought a car from the owner of Superior sheild, I do not know anything about cars, my wife needed…read moreone cause hers just went out. I asked him if anything was wrong with the car he stated the battery and its been sitting for 8 months so gas might be bad. I told him thank you for being honest, those things I could fix. The car ran a bit rough but i figured it was because of the bad gas. Long story short theres a major oil leak in the engine and needs a new engine that I cannot fix. So this business owner just lied to me knowing I could not fix the car to make a fast buck he took advantage of my situation. Now if he will be underhanded in his personal dealings how will this business owner act in his professional dealings. People, I would not do business with a dishonest person like this. Edit: I am also posting this here because I bought the car at Superior Shield place of business as well as paid for the car inside the business. As well was told the car was only used by the business for business purposes.

Buyers beware. David's story is completely inaccurate. Only thing I can say is BUYER BEWARE…read more Read other reviews. Other shops that have looked at Superior Shields work say they need to go back to school. Not sure what the area rep would say but...

I hired Tom to detail the interior of my Rivian R1S after a winter of hauling kids around in Bend,…read moreand WOW! What an amazing experience! Tom was quick to respond and very professional. I received a very reasonable quote, and he was able to schedule the service the same week. The service took about two hours, and my car looks brand new. He even got the crayon stick figure off that my son drew on the interior. I highly recommend Alpha Shielding!

Tom recently detailed my car - inside and outside - in order to get it ready to sell. He did an…read moreincredible job, and it looks almost as good as it did off the lot when I bought it 9 years ago. Couldn't be more pleased. I will definitely be returning to Alpha Shielding in the future.

The price of a 30,000 mile inspection was shocking to me at $785. At first I thought that it was…read moreway too high and then someone told me it was normal. I looked on line after paying the bill & these things seem to be quite pricey. In the past they did a different job and the cost was high as well but I think they are talented as they figured out what the problem was and they did a great job so I'm pleased. The problem they discovered was some weird thing the orevious owner had tried to do.

Good people, fair and direct, truly want to help you with info and best suggestions. I would use…read morethem again and recommend. Thanks Mike & Co!