I cannot say enough great things about Driftwood Builders Roofing in Austin! From the inspection to the final nail, their team was professional, thorough, and committed to doing the job right. Nick walked me through exactly what they found, explained everything clearly, and were completely transparent throughout the entire process. What really set them apart was how seamlessly they handled the insurance claim. His team worked directly with my insurance company, provided all the necessary documentation, and took that stress completely off my plate. The roof replacement itself was done with exceptional craftsmanship; the crew was respectful of my property, cleaned up after themselves, and finished on time. The quality of materials and workmanship delivered outstanding value, and knowing my home is protected by a roof built to last makes it worth every penny. The roof looks amazing and I have full confidence it will protect my home in Austin for years to come. Highly recommend! read more

My wife Lulu Flores and I hired Driftwood Builders Roofing to repair our antique barrel tile roof. They were careful and professional and cognizant of our needs. They always let us know when they wanted to come and showed up when they said they would. And they did a first rate job for us. We know because we had our close friend and high end contractor come by to evaluate the work and he gave it a complete thumbs up. They charged a fair price for their work. Lulu and I recommend them without qualification. read more

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A couple of years ago we needed a new roof on our house after our old roof finally went through one too many hail storms. Driftwood Builders' roof replacement offer was fair and the schedule for replacement was timely. The owner, Todd M., was straightforward and easy to deal with. He also handled all the business with our insurance company, which we doubly appreciated. The whole project was as painless as such a matter can be. Over time, Todd has assembled a steady crew of workers who are not only good roofers but also a pleasant bunch. So, good business, good work, and good workers. It's easy for me to recommend Driftwood Builders for roof replacement. read more

The owner, Todd Munsinger, is very rude and condescending. I urge you to think twice before choosing him as a roofer. Months after my roof was installed, I went to him about a problem I was having that I felt was directly related to the installation job. He told "It's not my f***ing problem" and told me I was insane for thinking the problem resulted due to an oversight on his employees' work. He will only provide you a one year warranty, at most, and, as I've discovered, that may come with stipulations. read more

Driftwood Builders recently replaced my roof-- they were great to work with, did quality work, worked easily and competently with my insurance company and were on time and budget. they responded quickly and there was great follow up. I would recommend them to anyone.. read more

Driftwood just installed my new roof. They protected my flowerbeds while they worked which was a concern I had. They left my front porch, back patio and driveway cleaner than they were when they arrived! The price was a little higher than other quotes but the result is amazing. Very professionally done. I am not easy to please so I was surprised at how well everything went. And my roof looks great! Totally recommend Driftwood. read more

Excellent all through the process! From start to finish everything was explained and went smoothly.

Chris Smith at Driftwood Builders Roofing is am amazing professional who really cares about his customers. He is willing to meet with insurance adjusters and he is very knowledgeable about the roofing business and how insurance works. I feel very fortunate that a friend recommended him and his company. read more

In anticipation for potentially adding solar we thought we should check the health of our roof first. It turns out that we needed a new roof We had 5 builders give us quotes. Most came out for the inspection without us being there and sent a quote. Driftwood builders definitely stood out. They were the first to show us that we had hail damage and had good cause for an insurance claim. Almost every other builder said we didn't have a claim. During the first inspection with Nathan we immediately saw the difference. Nathan sat down with us and reviewed what he found, as well as create the quote point by point. He explained the entire insurance process and what Driftwood builders would be responsible for. At the end of the first visit we knew what it would cost. Nathan also explained what we had the right for replacement under insurance so we felt armed with the knowledge we needed (it turns out that our insurance company is great and we didn't need to escalate anything!). They also offered to be there when the claims adjuster came to do inspection. That made the process easier as well. Everything was as Nathan explained during the build process it took a day and a half and they were finished. They brought a Porta potty so that the crew had a place to use facilities. They protected my plants and cleaned up well. We didn't have any damage at all. And they were able to add gutters and chimney trim to the project at an additional cost. We are very with our entire experience with Driftwood Builders. read more

Excellent service. Nathan showed me pictures of roof vent damage and was able to do the repairs the same day. Reasonably priced and great service. I highly recommend this company and will use them again. read more

Nathan with Driftwood Builders Roofing is a fantastic salesman! He does accurate quotes, and the real test of a person - company is when one encounters a problem. After replacing a roof for me, the shingle manufacturer ordered a recall. Nathan could have let it go, but he came out, and at no charge completely replaced the roof. Since then, he has been my go to guy for all my roofing needs. read more

You know what's stressful, someone telling you that your roof is in sad shape right as you're about to list your house for sale. Turns out, that if you call Todd and team, it's really, really easy to get your roof replaced. Todd worked quickly and efficiently to get our house a new roof. The team was courteous, clean and the quality shows. Todd met our insurance adjuster and helped walked us through the process of getting the roof replaced and explained every detail along the way. He comes onsite with multiple color and trim options and helps you choose options most suitable for your home. The process was very easy and we're very happy with the end results. Thankfully our neighbor had Todd's card and passed it along to us in our time of need. Now I have a couple of his cards as well and will most definitely recommend his company to anyone that needs their roof replaced or checked. read more

I'd recommend this company. I had an unusual issue and they were able to fix it! They were prompt, friendly, and reasonably priced. I noticed several small water spots on my ceiling in my bedroom and kitchen. There had been some bad storms and several of my neighbors were having their roofs repaired, so I called Driftwood Builders to come check it out. They couldn't find any damage to my roof from the the outside (they took pictures of my roof to show me) and they went into my attic to look too, but they figured out that my home builder had used interior caulk instead of exterior caulk on the roof. That caulk had deteriorated and when it rained water was trickling into my attic through a lot of little nail holes. I was impressed that they had figured this out since it doesn't seem like a standard issue. And, most importantly, I haven't seen any more water spots since they fixed it! read more

We used Driftwood Builders after the last hail storm. While there were a bunch of migratory companies coming through town, I didn't feel like there would be anyone around to warranty their work. I am really glad we did, because they were efficient and used high quality product. My roof has held up much better than some of my neighbors. They have even come out to inspect it a couple of times since, and didn't use it as an opportunity to make more money. Truthful and honest. That's what I look for in a contractor. Could not imagine using anyone else. read more

All I'm saying is there was no need to curse at me the times I talked to. Yes I stopped answering YOUR calls after the hostilities I received whenever I talked to u. Continued answering calls and tryin to stay in contact with ur estimator tho. I get it! Ur gonna try ur hardest to save face on here. But "stern" phone call it was not. It was combative, judgmental, hostile and quite frankly semi racist. read more

Chris Smith with Driftwood builders did really nice work in explaining the process of having roof repaired or replaced. He did good in getting the paper work done. His roof crew did a good time and finished quickly and did a really good job cleaning up everything from the yard. They were patient and thorough in explaining the process. The roof looks much better. I would recommend them. read more

Even though he did no work and charged nothing, the service was great! He looked carefully at our evidence of water leak from the roof spent considerable time at the roof and finally identified the problem as cracks at the stucco. This was not something he does so he suggested that we look elsewhere. For all the travel and time spent he charged nothing! With this level of integrity I would definitely offer him any roofing project we have. Ron read more

Driftwood Builders Roofing made our roofing replacement experience a smooth and satisfying one. From the moment I called their professionalism was upfront. I was set up with an appointment and Chris gave me a call when he was on his way. He was prompt, professional, knowledgeable, and friendly. Once we decided on the specifics, we were scheduled for work. The crew took extra care to clean up and it was as if they had never been there, except the great looking new roof! We called other companies and Driftwood Builders Roofing was very competitive and professional. read more

We had a new roof installed a couple years ago by a different roofer which resulted in leaks around chimneys. The prior roofer was terrible in not returning calls, nor once he did come out could not fix the problem. We found Todd Munsinger from a friend's referral. Todd was prompt in scheduling his visit to diagnose the problems. He is expert in finding roofing and flashing problems. In our case, the leak resulted in rotting or our roof sheathing. Todd took care of repairing the rotten plywood, fixing the flashing, and managing to match the prior shingles with the new shingles needed for the repair. Todd's costing was very reasonable and the job has fully fixed the leaking problem! We also later arranged for Driftwood Builders to replace the gutters on our house. This also was a job done superbly well in craftsmanship. Contact Todd with your roofing and gutter repair needs. He is the best! read more

Driftwood Builders Roofing replaced my roof 7 years ago and did an amazing job! Start to finish, even working with the insurance company, Todd and his team were fantastic to work with. The roof continues to look awesome! After Harvey and the most recent 5" of rain overnight, I did notice possible roof related leaks. Todd came out the same day I called him and inspected the flashings & roof. He let me know the roof wasn't causing my current issue and showed me the trouble spots. My problem had nothing to do with any part of my roof, but I do have a window leak! Thanks Todd for your honesty, promptness and quality of work! I have suggested Driftwood to other neighbors and will continue to support them. read more

Charged me $100 for an estimate. I had a roof leak, plus some window leaks. I called three roofers to come take a look and give an estimate. They all did pretty much the same thing. Todd Munsinger, owner of Driftwood Builders was the only guy who charged for his estimate. He said it was to cover his gas and time. You know what? Giving estimates is part of the job. You should not charge $100 for an estimate. Up until he charged me the $100, he was at the top of my list to be the guy who fixed everything, and to put a new roof on my house. Now I'll use someone else. read more

Todd and his team came to my house two years ago and did a fantastic job. Unfortunately, during the last big rain we had, I noticed a leak dripping down from my ceiling fan. I got on the roof and found the leak coming from a nail that was improperly nailed to a shingle. After two years of no issues, I just assumed it was my responsibility to fix the issue on my own. I sent Todd an email through his website wondering what kind of sealant I should use to patch hole. Within two hours of me sending him an email wanting to know what I should do, Todd called me and told me he would send someone repair. They came out the next day fixed the leak. What else could you ask for? I would use them again in a heartbeat. read more

Driftwood Builders/Roofing and the owner (Todd Munsinger) are the most professional roofing comapany I have experienced in my 15+ years in real estate. HIGH quality that does not get stated very often about roofing companies. They have done numerous jobs for my real estate business and have never disappointed. I highly recommend this comapny. Scott Bradford Re/MAX Capital City III read more

Great job by Driftwood! After a big hailstorm last year, Driftwood was selected from a bunch of roofers who came knocking! Glad I did! They were very professional and the crew worked hard to complete the roof and some other hail damage work as quickly as possible. About 6 months later I found a vent connection through the roof that had come unconnected. They promptly came out and fixed it even though it may or may not have been caused by them. I'm very pleased with the new roof and the followup. Great Job! read more

I met Todd Munsinger at my home for him to look at my roof, do his measurements, etc. for him to provide me with a roof proposal. The first question he asked me was if my insurance company had already been to my house and told me that I needed a new roof. I said yes, then he asked if he could see the paperwork. I told him that I would not share that information with him and he promptly said ok and started leaving. As he was walking away from me down my driveway I heard him call me a f*cker... I couldn't believe it and confronted him and all he said was get out of my face. I told him that I was calling his boss and he said he was the boss and left. First of all, my roof was not fully covered, only cash-value, so the amount of money I received from my insurance company should have no relevancy to his quote. I think it's BS for a contractor to take that approach and who's to say I'm not paying for this out of my own pocket. Regardless, I'm going to get multiple offers and go with the one I feel most comfortable with and who can provide the best value. This guy and his company are not that. read more

After the last hail storm in 2015 Todd Munsinger and Driftwood builder roofing got us taken care of and handled the insurance claim. Fast forward to Hurricane Harvey and we discover a leak at window and can't tell source but water remediation company says have roof company come and do a water test to determine source of leak. Todd took the time to come with a busy schedule climb up on roof, do a water leak test and thoroughly inspect source of leak. Relieved to find out it is related to caulking issues for exterior of windows. The roof is holding up great. Todd didn't charge me for his time and said "Your roof is my roof when I put them in I want to make sure everything is alright". I would definitely recommend this business read more

Driftwood Builders Roofing replaced our roof and walked us through the insurance claims process for hail damage. We had a great experience with Tom Baker at Driftwood Builders who was thorough in explaining everything, always on time to meet with us, and was a nice guy. Driftwood Builders replaced multiple roofs in our neighborhood and I also heard good things from neighbors about their experiences. read more

We hired your roofing company to replace our roof. They punctured our AC line and are refusing to take responsibility for fixing it. We are being given the ridiculous reason that it was damaged because our house is not upto code. Our house is build to code and the builder could not have received the NOC to sell it to us without passing code. Also, we have had our roof replaced before with no damage to any lines or wiring whatsoever. We are having to have our kids sleep on couches downstairs for the last 2 nights because the upstairs A/C was damaged by your crew. I expect a full resolution of this issue ASAP, please own up to the damage and inconvenience caused to us. read more

I had a tree crush my gable from a storm in September, punching holes in my decking and scrubbing hundreds of shingles loose. Living under plastic while shopping, I found Driftwood Builders, as a rational alternative to the hustlers, roof speculators, etc., which I encountered along the way. Hard to dig through all this in an emergency. Driftwood spoke common sense and logic and helped me figure out the best choices. I'm very happy with their service and with Tom Baker, who coached and informed me on the factors about roofing in general, and sent me to look at roofing in-progress jobs in Travis Country in SW Austin. I found their signs all over the place and NICE houses being roofed with GAF materials and looking sharp. Driftwood did the same for me, installed ridge vents to help with the attic ventilation, and put in a sun-tube to light up a dungeon like hallway. They completely rebuilt my patio cover, roofing to match the house and demo'd an old pergola which was too rotten to maintain. Man, I'm so glad of these choices. It's much cleaner, new, and stronger. Driftwood spoke plain English to me about the cost and insurance factors. I'd have them back again tomorrow if I needed them. I really appreciate how they handled my roof disaster. I have a 30 year warranty and shingles rated for 130 mph winds. Call em. read more

To start, let me say that dealing with Todd Munsinger was enjoyable. I found him to be honest, up front, helpful, and a real professional. We have a fairly large home in southwest Austin that was built in the early 90's. After the heavy rains in late October, we discovered leaking in our sun room. I called a local company I use often to check out the problem. We believed it was leaking around our skylights. Instead the repairman said our roof was in really bad shape. Thru a recommendation from our local guy, I had Todd come out and look at the roof and give me a bid. I found his price to be very competitive. It was a lot of money, ours was a big job. We had a lot of prework being done prior to the roof replacement so there was some scheduling needed. Todd worked with the other contractor to make the job virtually seemless. When his crew did get onsite, they really worked. They showed up early, which was fine with us as we are up at dawn anyway, and worked late. A roof replacement is a messy job but they always spent the last hour cleaning up so the place was passable, even cleaning after dark to make sure they were complete. They did the entire job in about 4 days and I have to say, the roof look terrific. I also had the gutters replaced and Todd subcontracted that part of the job and managed that effectively. He was efficient and communicated very well. I never felt like I didn't know what was going on or what the jobs status was. As large as our project was and with as many moving parts as there were in it, I can't imagine him having a problem with smaller homes or repair jobs. I totally recommend him and his company for any size residential job. read more

Driftwood recently replaced our entire roof due to hail damage from a recent storm. The salesman, Nathan, was very nice and seemed very knowledgeable about the process. He gave us a folder filled with several documents that explained the process. My husband and I felt good about choosing Driftwood based on the information we were given. We assumed that because Nathan represented the company well, the roofing crew that actually did the work would do the same. Unfortunately, this was not the case. The crew leader had a bad attitude from the very beginning. Consequently, the rest of the crew had the same attitude. After being here for a little over an hour on the first day, I found one of the crew members sitting on my back patio, twirling around in the chair and talking on his cell phone. I should have taken that as a sign of things to come. Nathan told me that everything would be covered to keep nails from falling into the bushes, etc. However, the crew covered the very minimum of our landscaping, so roofing nails were everywhere. They did not cover our pool, so multiple nails were in the pool. We picked up at least 25 roofing nails after the roof was completed and their supposed "cleanup" was done. The compressor they used burned at least 8 patches of grass in our yard. I am appalled that a company that represents itself as a leader in the industry would allow the crew we had to represent them. When a customer is paying for a service, it is not too much to ask for the workers to take the necessary steps to prevent any damage to the property. The lesson in this is that even though the salesman does a great sell of their services, it's the workers who actually do the work that really matter. Don't make the same mistake I made in going with the first company who gives you a bid. The extra time in getting several bids is worth the effort! read more