Long story short - highly recommend this company!…read more Moving day didn't go quite as planned -- the movers' truck broke down on the way to our house, which put us several hours behind schedule. But what really impressed me was how hard the crew worked to make up the time. They brought in additional people, hustled all day, and did everything they could to get us caught up. Everyone we worked with was polite and professional. There were a few minor issues with scuffs/chips to walls, baseboards, and flooring during the move. I reached out to the company, and while there was a brief delay in getting everything resolved (this is the height of moving season), they ultimately made everything right. They connected us directly with their handyman, who came out and repaired everything, going above and beyond and with a smile! After all was said and done, I really appreciated that the company stood behind their work and made sure everything was taken care of. I would use Colt again and have no hesitation recommending them. Thank you Colt Moving!

We had an absolutely awful packing and moving experience in mid April of this year with Colt. They…read moreruined and broke so much stuff it's insane. There is no way the reviews on here are correct. I suspect they make the bad ones go away so I'll make sure to post this everywhere. My mom's group is full of stories like mine about Colt. There were 30+ negative versus 2 positive. Reviews on there state they break and ruin your shit then won't reimburse. I haven't filed a claim because I'm no where near done unpacking yet but I won't be shocked to get completely ignored like everyone else and if that happens, I'll go to the BBB and anywhere else I can... news.. wherever. We paid them a crap ton of money so this kind of damage is insane. NEVER EVER HAVE THEM PACK FOR YOU! They did not wrap any of our furniture. They put gouges and scraped up walls in our old house. They left trash all over our old house... soda cans, bottles... all kinds of crap. They packed **SIX** family photo canvases together in one box with zero packing paper so the frames rubbed on each other and ruined the pics. Who does that?! So much stuff ruined. It cost us almost $20k to move, I can't afford to replace this stuff they ruined! Please think twice and ask around before you use Colt Movers. Look in the Westfield chatter and moms groups. Ask around. Don't rely solely on these reviews that they can manipulate.

Did I say I highly recommend them for moving. I will be using them again that's for sure. They were…read moreall very nice and worked hard/well together. I RECOMMEND HIGHLY!!!

The movers were great, fast, and professional, would give them 5 stars. Taking away 2 stars because…read morethe estimated cost was pretty far off. Was estimated $1600 and ended up being about $2300. I know estimating isn't going to be perfect but a $700 difference on a $1600 estimate is pretty significant.

I had two large items to move on our property. The folks arrived and made the move without use of…read moremechanical lifts. It was a very physical challenge. They handled it well and without complaint. worth every dollar to have these items moved. Very pleasant to work with. would recomend and use again withut hesitation.

We needed to move from a 3rd floor nursing home apartment with tight elevator spaces. They showed…read moreup early and were in position and ready to go. They moved everything carefully, but quickly and efficiently. We'll definitely use them again for our next move!

I was trying to get moved while my family was out of town. It was super stressful as I'm still…read morepretty young and I was going to have to do everything myself. The process was seamless. I gave a phone call and after giving them a brief rundown they asked to do a walk through or get a better idea of what they were working with. After they showed up I had so much weight removed off my shoulders, especially since they were around my age. It made it a lot easier to talk to them and work with them, without it being awkward or me feeling unsafe! It was $450 since I just had a few items but they were larger!

Previous owners went out of business. New owners met me in person to apologize, explained his…read morenew concept for a successful, honest business. Truly genuine, old school young gentleman that we were impressed with. I would definitely give him 5 stars for reaching out and trying to right a wrong he had nothing to do with. Best of luck Sam.

Rockstars. Professional and efficient. Absolutely would use them again…read more Everything from scheduling to moving was seamless and white glove. Moving can be arduous and everyone at Soft Touch helps to ease that burden. Especially Monica the service manager. Thank you!!

We hired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their…read more"climate-controlled" facility for four months while our new home was being built. About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and personal property which had already brought into our new home appeared to be covered in mold. The contamination affected our brand-new home and required professional remediation. As a result, we were displaced and forced to live in a hotel for 50 nights while the issue was addressed. The owner, John Craft, acknowledged to us that our belongings had gotten wet and remained on their moving trucks for a period of time during the hot and humid month of June. Despite assurances from the company's insurance carrier, we have received very little communication or resolution. More than seven months later, we still do not have our belongings and have had to retain legal counsel to pursue claims against both Soft Touch Moving and the insurance company. This experience has been incredibly disruptive to our lives. Based on our experience, we would strongly caution others before trusting this company with their belongings.

Everything was very professional from beginning to end. Marty spoke with me on the phone and set up…read moremy move. She gave me a quote that was the price I paid at the end with no hidden fees. Bill and Phil were excellent. Very nice guys and thoughtful about all things in the moving process. Very trustworthy.

My experience this time was so terrible that I can't stress enough to go with a different company…read more Ann, the office manager was EXTREMELY rude and unprofessional. I have her voicemail and would attach it here if reviews permitted that. I was told that I would receive a phone call prior to the movers arriving. I waited this morning and didn't receive one. Then I called was informed that the movers were there waiting for 45 minutes and that I was responsible for paying for that time they waited because someone wrote my phone number incorrectly. When I called, Ann said "normal people" would be where they are supposed to be. They decided to have three movers and NEVER informed me. They moved the same stuff from my old house to the storage with 2 movers. Costing me $77 more per hour more than anticipated. I didn't authorize an additional mover. The owner came to my house last time to give me a quote and left his business card. I have misplaced it (while moving) and Ann refuses to give me his contact info.

Fantastic experience! If you are moving please consider Move Indy. From my first contact until the…read morelast piece of furniture was unloaded, their staff was prompt, professional and extremely helpful. And their prices were economical. We also appreciated the useful guide to how we should pack and prepare our items. The moving crew - led by Ashton - was friendly and quick. Finished in a short time and saved us a little money. Thank you to everyone at Move Indy for making everything run so smoothly!

The three kids who showed up to do our move were friendly and congenial. They wrapped absolutely…read moreeverything in padding. Which was both good and bad. Kept things from breaking, but also added hours onto the job and don't really seam necessary for quite a few objects. Overall, there were no major breakages and our stuff got moved. But this wouldn't be my first choice for movers.

Very easy people to deal with. I had to reschedule about 4 times recently. They handled it…read moreamazingly well. The movers were top class gentlemen. Very easy going, respectful and extremely pleasant to talk with. All I can add is that any time I need movers in this area, I'm not going anywhere else.

From the owner: We are the low cost option that can come last minute as well. We are careful and reliable.read more