I've purchased a few finches from this shop. Both visits were very pleasant. Staff is very helpful…read moreand knowledgeable. Great prices! Lots of varieties of birds. Lots of Bird supplies too. Will visit again soon!

From the owner: Vendemos artículos para aves, desde jaulas, juguetes, medicamentos y alimentos.read more

Great shop. Many breeds birds, Cages and supplies. Employee are very helpful. Will returnread more

Haad a bunch of dead fish...people in the front talking instead of helping customers. bad pet…read moresupermarket.

I always do business with pet supermarket because I find good value and people that works is really…read morenice however this is the third time I have problems with this store and this is the last time I come over here because of diferent issues.. I will continue being a pet supermarket brand customer I just won't come to this one that is closer to my location any more I rather drive far to another location

El trato super excellent la verdad . Siempre me ayudan en todo gracias. Todo siempre esta fresco…read morelimpio y bonito

This store may be small and closes early evening but it is a small business that needs our support…read more They have been open for four years according to the owner and he does a split shift with his wife. He was extremely nice and helpful and I can see he is working hard to stock his customers needs. If you go in there for something and he doesn't have it, he will try to stock it for your future purchase. He went the extra mile to show me his birds and even found some birds calls on the internet. I mostly saw fish and birds items and he also had some cute puppies. My four is not for the size of the store but for the service he gave me.

Went to the pet shop the newest one in the neighborhood..Fantastic Jungle Pet shop. I took my neice…read moreand some of her kids. The owner was very knowledgeable about every pet there. Birds, fish turtles, rabbits..all different sizes and colors.!! Pics to follow somewhere..

Owner is a good guy! Very helpful! I get most of my African Cichlids from him! He has great…read moreselection all the time! Definitely recommend!

The smell is horrid. The cages are dirty. Purchased a bird here and it died a little after 24…read morehours. I phone the gentleman who sold it to me, didn't even ask for a refund, simply told him the bird died, and immediately he was on the defensive. He told me I must have pinched the birds throat. Which I didn't because the bird was eating on his own out of my palm. He then said I must have dropped him, also which I didn't. I then asked if I could please return the cage and stand because I had no use for it. He said no, and that I was made aware of their no return policy. He never mentioned the policy to me. I should have know better from the smell and the dust on the items. To make things worse I paid cash. If I would have paid with a card I would definitely hav declines payment to them. But be warned: don't purchase birds here. What horrible business practices. He also claimed he wasn't the owner, but then slipped and said his brother and him had owned it for 25 years. His name is Willie.

It's wonderful, helpful friendly explains things will go out their way for you. I've never been to…read morea pet store. That is so friendly and so helpful.

The owner and staff are super nice and helpful!! This place has all your pet needs and affordable…read morepricing

In comparison to others of this chain, location is itsy-bitsy, meaning quite small. Parking…read moreconsists of five spots give or take up front and that's all, so may the odds be ever in your favor. Going in you have a division. One side is cat central, while the other might as well be dog central. The cat vs. dog debate clearly lives on. Seeing as we went because of a cat, we stayed in that section. Eventually we ventured to the middle where they sell guinea pigs, ferrets, birds, and even rabbits. I honestly considered getting a rabbit, but eh, with what time? Going into this store opens up your heart to life's creatures. We didn't spend much and ended up with toys and useful products for the cat. I mean, come now, they have cat toothpaste and shampoo. Definitely go to get something for your pet, but don't expect a lot of variety. If you want a lot of stuff, you're better off going to the bigger location in Hialeah Gardens (or at least I think it's there).

Love This STORE, it's my favorite…read more My 2 huskies Alaska and Benji love Coming to the store employees always welcome us with a smile they know there names Angela goes above and beyond to help us out and make you we live the store happy we feel like Family. Thank you guys

I came to the Woof Gang location in Miami Lakes because I had previously gone to the Plantation…read morelocation and recently moved, so this one is closer to me. As I walked in, the staff was very friendly but there seemed to be some confusion about the services I had booked. I scheduled the Luxury Bath, which includes nail trimming, ear cleaning, and the additional amenities, along with add-ons for deshedding and hypoallergenic shampoo. The receptionist repeatedly mentioned she would tell the groomer to remove the extras, and I had to clarify a couple of times that I did in fact want the full luxury bath with the add-ons before it was understood. The service took about an hour and a half. I'm unsure if they rotate staff on the dogs at this location, but at the Plantation location one groomer is assigned to the dog and it typically takes about an hour. My dog doesn't love nail trims, but I did notice his nails had several broken pieces afterward. I'm also not sure if he was properly deshedded. For the price I'm paying, I expected a different level of service and attention to detail. Based on my experience, I would recommend the Plantation location instead.

Ah, this location! A tale of two visits. In December, I was…read moremet with delight: the products were perfect, the employee was helpful, and everything went smoothly. A true holiday miracle. Fast forward to January... and, well... things took a turn. The employee we encountered seemed deeply committed to her phone, demonstrating a masterclass in ignoring customers. No greeting, no "Can I help you?", no answers to our very polite (and clearly confused) questions. It was... an experience. The products remain excellent, and when the stars align, the employees are wonderful. But it seems my future visits will depend entirely on cosmic luck, planetary alignment, or perhaps the employee lottery. In short: products - five stars. Service - mood-dependent. Will I return? Possibly, if fortune favors me.

If I could give 0 stars I would…read more I made an appointment to cut my poodles hair. I explained very clearly during the call that my pup had a lot of hair and that she might have knots. They explained to me that it was ok, that they had a brush to take care the knots. I'm thinking, perfect, sounds good! I show up and the time we set for the appointment, and they seemed confused that we were there, citing that they were backed up with work. I'm presumed that it wouldn't be a problem since that was the point of an appointment. Perhaps they just forgot we made one? Who knows. A man came out and looked at our pup and told us that she had to be shaved down all the way because she had knots. We told him that on the phone I was assured that it would be alright and that they would give her a proper haircut. He continued telling us it couldn't be done, he didn't know what we were talking about, that he was going to shave her anyways. Started to sound like a classic bait and switch. At that point we told him no thank you, and left. Why assure us over the phone that it would be ok, that they could cut her hair and comb out the knots if only to deny that was ever said in person? I'm never coming here again and would never recommend this place to anyone that cares for their pets, period.

Took my Bichon Frise and told groomer to take off a little in order to keep the Bichon look. He…read moreran his fingers through her fur and confirmed she had some knots only on her legs. Showed him a picture of what I wanted and he said it was okay. After 5 hours of my pup being there I went to check up on her and they were just finishing. Well!!!!!!!! I ended up with a "poodle" the cut was super short and her head is shaped very weird now. I was upset but had to cough up $40. Still LOVE my dog but it feels like a different dog. So......if you dont mind having your dog "buzzed" and getting an "UNAUTHORIZED NEW LOOK" then by all means feel free to experiment.