Worst pet grooming experience I have ever had. First off, I am a Veterinarian Technician at an Emergency Animal Hopsital. I just moved to Key Biscayne and needed a place on the Key to take my two Shih Tzu's (one is 12 weeks old). I called to make an appointment for a bath only and was able to come in the same day. When I arrived, I was greeted by the owner/groomer. I was not asked for their vaccine history, only my name & contact number. I asked her to bathe them only! Two hours later I went for pick up, the owner/groomer told me it would be $140 for both dogs. I asked her why on earth it was so expensive for a bath. $60 for a puppy! She then told me she applied flea mediation to them. Seeing my profession, I always have my dogs up to date in Flea, Tick and Heart worm preventatives. My puppy however is only 12 weeks and is not old enough or large enough for it just yet. I was very upset after she to me that because my older dog already had it and it is toxic for small breeds to overdose on Flea medication. It is also wreck less to apply any type of medication on someone's dog without their consent! She then told me it was only Oat meal shampoo! Which is BS. She also gave the puppy a hair cut!!! Which I did not want either. So after paying a fortune for a bath and her over dosing my dogs, I am stuck with my older dog scratching herself since we left. Another huge issue is this wrecker-less non educated woman is not asking for vaccines to be up to date, meaning who knows what dogs have their Parvo and Distemper vaccines. All dogs being groomed potentially could be exposed to non vaccinated animals. I plan on reporting her to the Heath department because this is truly a health issue driven by a woman who is ripping people off. I was also surprised to find out, it's cash only. Typically, you should let your clients know ahead of time so after you screw them they don't have to go to an ATM machine. read more