My Dog does a phenomenal job with our dog. Any time our dog has mats they call us for permission to take action. He is always happy when he comes home. He is older now so we appreciate their soft touch with him. We did have an issue a few months back where his weird little extra toe was cut. They called us immediately- took him to the animal hospital- waited with us for him to be seen- waited with us for him to treated- and paid for it all. It was incredible. It was an honest grooming mistake but they made it right and did everything in their power to care for our little old man and to not only take fiscal responsibility for it- but also make sure we were ok. I 100% without hesitation recommend t read more

My Dog - Pet Groomers Near Me - Miami, Florida

They did a great job with my puppy giving her the exact cut we asked for. I recommend My Dog for grooming services read more

My Dog - Pet Groomers Near Me - Miami, Florida

I've been taking my dogs to Mydog for 7+ years! I have never seen my dogs be soooo excited to go to the groomer! Before even arriving, my pups get so excited that if they could, they'd leap out of my car just to go see their favorite groomers! They absolutely LOVE the owner and all of her employees!!! And they all love my dogs! They groom them amazingly, they play with them, and make them feel like they have a second home! I've recommended all my friends and family and co workers to take their dogs to MyDog and now I'm telling you guys - your dogs will never be more cared for (outside of us - obviously lol) as much as they are taken care of by everyone at Mydog!!!! I highly recommend them! Thank you for accommodating and loving my dogs so much!! read more

My Dog - Pet Groomers Near Me - Miami, Florida

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I had a service with MyDog where they would pick up my dogs for grooming and bring them back. The last time I used MyDog, they picked up my Paloma, and brought her back with a dislocated leg. As you can see from the photo she could not put her right back leg down to walk. Too bad I can't upload the video. When I called the groomer, they told me it was not their problem and hung up on me. read more

My Dog - She was not able to put her right back leg down to walk. - Pet Groomers Near Me - Miami, Florida

Was recommended my dog from a friend And my dog had gone way too long without getting groomed! I was pleased with the service and my Dog looks great :) I will be coming back! read more

My Dog - Pet Groomers Near Me - Miami, Florida

Haircut was good but my 12 yr old got a double ear infection as well as infected anal glands due to not being fully emptied. This $80 grooming session turned into an additional $295 vet bill. Would definitely never return Or recommend. read more

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I brought my mini schnauzer here to get groomed August 2022, for the first time. When I arrived to pick him up they gave him to me and he was pulling me to take him out of there and shaky you would think being first time client they would've be nice and welcoming instead they were rude and on told me to not bring my dog back there again, that he bites. My dog has never bit anyone he is the sweetest dog. The way my dog was acting for the couple of days after he was there was not normal he was scared. Dont worry "My Dog" I will never take my dog to your establishment ever again. I forgot to mention they didn't clean he's ears either cause according to them he bites. My dog is the sweetest and most friendliest. And last to groom him and shave him cause he didn't get a schnauzer cut and not have his ears cleaned they charged me $67.50 by the way that's with first time client discount and I gave $8 tip before they told me to never bring my dog back there. I would not recommend this groomer. read more

The absolute best groomers in Miami, always leave my doodles looking perfect! The prices are a bit high but totally worth it when you see the results. Always give feedback on how my pups behaved and never do more work on them than they can handle (with matts, ear hair plucking, etc) read more

My Dog - Pet Groomers Near Me - Miami, Florida

To anyone who's searching for THE BEST quality groomer, My dog is THE place to go. We've been customers for about 10 years. We have always been impressed with the place, its extremelly clean and very inviting. Gisela and Felipe, the owners, are exceptionally polite, friendly, knowledgeable and extraordinarily helpful. Our dogs, Cookie and Buddy, love going there... We can't think of a better place to take our dog for grooming, and can't recommend MY DOG highly enough. There's simply no other option if you are looking for the best for your family!!! read more

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After having an appointment to have 2 dogs groomed for well over a month it was canceled with no explanation on the day of from the owners. I called to find out why and wasn't able to speak to them for some reason. The girl who answered the phone refused to let me speak to her. I would not recommend any business to anyone that treats their customers in this manner. Whatever explanation they may have I was never notified of this cancellation. Beware read more

I have taken my dog there twice and I'm very pleased ..they only have 2 groomers but they groom great ..I know alot of ppl that take their pets there read more

I couldn't see my usual groomer and decided to find something closer to my house since I had just adopted a dog. At first, the price had me a bit hesitant since my new fur baby is 49 pounds. I was also hesitant bc of a bad experience I had in a different groomer within the same area. Rest assured, they came through and gave my baby royalty treatment and she came out as clean as ever with no skin irritations or anything concerning. The place was clean, the groomers made the environment very calming for my dog, and now I feel ok recommending this place. I shall post an update upon my second visit. read more

My Dog - Pet Groomers Near Me - Miami, Florida

Took my four legged bestfriend to My Dog Salon and let me start with saying that Miss. Luciana is wonderful. Effective communication is definitely essential when discussing grooming style and pick up times and she not only asked about my dogs health, what haircut expectations I had, but most important payed close attention to everything I said. Ginger Nugget looks, smells, and feels wonderful. Thank you, My Dog Salon! read more

My Dog - Pet Groomers Near Me - Miami, Florida

This was my first time getting Jade groomed because she is only 3 months old. This was also last minute and I was rushing to find a grooming place close by. Thank goodness I found this place. The salon is very clean inside and Luciana the lady at the front desk was SOO welcoming and friendly. I felt really comfortable leaving Jade there. When I picked her up Jade was freshly groomed, happy, and very tired (which is a good thing so she can sleep while I do my other daily activities). I would highly recommend getting your pet groomed here! read more

My Dog - Pet Groomers Near Me - Miami, Florida

We have been working with My Dog for almost 5 years..both Chase and Cooper are always extremely happy to see Gisela and Felipe (owners) and the entire staff. The grooming and customer service that we receive at My Dog has always exceeded our expectations. We highly recommend My Dog for all of your fur babies grooming needs! Gisela and Felipe treat our boys like family! They never disappoint! read more

My Dog - Chase the Maltipoo - Pet Groomers Near Me - Miami, Florida

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Very nice people. Professional. After losing my groomer of 10 yrs. it was hard to adjust or find a company that did a good job. Consistently. I found My Dog Groomers. They pick up and deliver. Very happy with their service.. read more

HORRIBLE- My experience with this establishment it stopped when calling for an appointment, the lady that answered the phone for appointments was rude and unattentive, she never explained the type of services that they offered or the requirements for new pup clients, when she asked me the breed and weight of My pup, she started laughing and asking if I was sure, when i said yes, she keep laughing. I decided to tell her that thank you but I didn't want the appointment. It seems like they care more if my dog is a pure breed than his needs. read more

I really love and recommend this grooming store. To anyone who's searching for a high quality groomer, My dog is the only place to go. Booking the appointment is easy, they remind you the appointment. They call you letting you knot that your puppy is ready. You do not have to leave the dog no longer than what it takes. They use a botanical shampoo that smells delicious. With COVID everything is done outside and they follow the guidelines from CDC. That is a really important thing to me and my family. read more

First of all you are not telling the truth, there is no way I had 7 no show and I can challenge you on that. This show the low level of your business ethics. I had canceled appointments several time because they conflicted with my schedule. The only time I had a no show is when I ut of town and my husband forgot the appointment. That time I called and apologized. You have to remember that your business is solely based on customer service and customer satisfaction and any customer has the right to cancel an appointment at anytime without the obligation to provide with a reason. Second your rudeness was very obvious when you hung up the phone on me. Also, you never mentioned that I have to pay in advance. That would not be a problem considering the current situation. When I called for an appointment, your answer was that you don't consider me a loyal customer but because I had several cancellations before. If you were not a rude and very unprofessional businesswoman, all you had to say that as of now the only available appointment I have will be late next week or whatever and is up to me to accept or not. I am reminding you again that you are in a business where customer service is a key of success. Regarding my dogs' teeth I brush them and they have their once a year cleaning at their veterinarian. However I expect that a dog groomer that charge that amount of money will do a better job. It is true that I never complained about your prices, because of the convenience of the proximity of your location to my house, I thought it was ok. But when I looked around I found quite a few that were farther from my house but had a better CUSTOMER SERVICE-very important- and better prices for the the same type of services. Another important factor, they were able to work around my busy schedule. I posted my review because I want other customers to know what kind of customer service your business provides and that unfortunately you are not a reliable business. Customers can look at other reviews about your business and they can make a sound judgment. read more

I took my shih tzu here...they pulled his ear hairs so rough that he was screaming and crying and instead of stopping they just forced the pain on him and let him cry until customers entering the building were asking what was going on back there. They had no compassion for my baby being in pain but instead held him down and continued doing something he clearly couldn't handle. Then a week later his ears are filled with bloody scabs. He cried and cried and I took him to the vet and had to get him sedated to get his ears flushed and give him meds for over a week. This place sucks . They don't actually love animals...they abuse them and have no patience with them. Don't ever take your dog here if you care about them. This place needs to be shut down. read more

I have been sending my 4 year old goldendoodle Jaxx to MyDog for years and they are the BEST!! They pick up and deliver to the door. My dog is literally scratching at the door to get into their car. So, when we were finally able to send our new puppy Louie To MyDog, we knew they would work magic and they did!!! We sent them a tangled mess and they gave us back a teddy bear!! What more can we say!! I wouldn't go anywhere else.. read more

I have been taking my Bichon to My Dog for few years now. We have had an amazing experience. You know when the place is good for your pet when he/she is excited and happy when he/she returns to the groomer. Recently, we added a new puppy to our family and called Gisela right away! As always, she provided excellent service. We are very happy with My Dog and will continue to use them for years to come! :) read more

Today our little Luna had another pampering day. She goes every two weeks and doesn't want to come home. As usual, service was superb, followed by excellent customer service and professionalism. I just noticed there is a campaign going on on the Internet from very unscrupulous people who had the nerves to cross the line and privately contact me trying to clearly harm these hard working people's business. Apparently there was an accident at this grooming shop and the customer and their friends are contacting everyone trying to destroy the reputation of the owners. More than feeling compassion for what happened to their dog I feel nauseated to see the time they are taking to destroy hard working people. I'm making this review under my responsibility in order to expose these individuals that are here to harm not to advise or share what happened to their dog. From the moment you enter My dog, you notice these people not only love their job but more important they absolutely LOVE animals. They seem to have a vast experience handling and taking care of animals and I find it atrocious how some people in this country go after others just to destroy them. We have a mini Goldendoodle named Luna and a Spanish British Shorthair cat named Manchego. Both of them love My Dog, it's like they are going on a field trip to Disney. They recognize the place and rush inside for lots of hugs and affection. This itself says a lot about how they treat animals. I WILL CONTINUE TO TRUST MY PETS TO MY DOG AND I WILL CONTINUE TO SUPPORT THEIR BUSINESS. I'm not related to the owners in any way and just met them a year ago when we moved from Madrid, Spain and got our precious Luna. read more

My Dog - Pet Groomers Near Me - Miami, Florida

My first time going to my dog .. DO NOT GO HERE. Can you believe it being your first time going to a new groomer and you drop off your dogs on time and pick them up on time and since your not fimiliar with the process you called in hour in to make sure they had your right phone number for when they call you to ask how you want the hair cut ... and then 2 and a half hours in you call to check about the hair cut questions and explain how you want their hair cut. And then I pick up my dogs and was excited because they look good so I call to make an appointment for the next month and the lady tells you she does not want to book you again because you called to many times and rushed them. I was not familiar with the process of my dog it was my first time here whats wrong with calling 2 times? You never want to work with me again if I call so much....? So disappointing rude front desk lady that told me she does not want to book me again because I rushed them and I was planning on going again and they said no to me ... if they treat the dog parent like that I wonder if the dog acts up if they abuse or mistreat the dog please be careful with this place not friendly with clients definitely not friendly with your dogs . Sad MORE TO ADD shared my experince with many people I know heard bad stories about theirs as well as someone telling me the groomer broke their dogs neck here is what I heard don't have evidence and I've read other Yelp reviews about they same type of issue I had which is they denied service and read a review about injured dogs while getting groomed . MYDOG ALSO blocked me on Instagram and turned off their comments. SKETCHY please don't trust your fur babies at this place that clearly doesn't have the patience to lay a hand on our dog child's. Everything stated is my experince, things that I heard and read on review apps as well. No allegations but spreading my bed experince and what research I've done so people don't make the same mistake I made. read more

My Dog is an exceptional doggie salon. Our Mini Goldendoodle has long wavy hair and the folks at My Dog always make her look amazing! She loves Gisela and her team and can't wait to get out of the car and in the door where she is always greeted with loving and caring hugs. You can tell how much they care for each and every pup they work with. Their service is always above and beyond. An example is that several times we've had complications with picking Luna up and the folks at My Dog always offer to bring her home to us, something which is a plus! If you are looking for a loving and caring puppy salon that will make your doggie look beautiful, look no further. My Dog is the best in town! We are loyal customers for over a year now and wouldn't trade them for the world. read more

Today was my baby girls first time going to the pup salon! We were very nervous as to how she'll react and did a lot of research trying to find a trustworthy place to bring her. I'm so happy we came across My Dog, after reading the reviews I called and booked an appointment. The day of I walked in with Coco and the lady at reception (I didn't catch her name) greeted us so kindly, and while talking over what I wanted her cut to look like the lady came around and sat on the floor with us until Coco got more comfortable. I left her there and they said they'd called about 2 hours later to let me know she was ready, and exactly 2 hours later I got a call that she was ready to picked up. When I got there I hardly noticed her, she looked like a brand new pup! She was sitting on a small chair right next to the lady at reception and she looked like the happiest pup there was. It's definitely a higher end priced boutique, but the finished product is worth it and I definitely plan to continue taking my Coco to My Dog. read more

My Dog - Pet Groomers Near Me - Miami, Florida

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I have been a customer for the last 5years and our dog lucca is treated each visit as a family member. The service and attention we receive is exceptional. Scheduling is a breeze, they help in anyway they can.Our dog is very protective and not as sociable except when he visits My Dog he is so happy to visit it is amusing! Look no further for any and all grooming needs!! read more

This place is official! Very very friendly with dogs. Smells good and they seem to treat dogs with great care. Not to mention our shih tzu/yorkie mix comes out looking amazing and smelling super fresh every time. Definitely a happy customer. Good price too. thanks! read more

We have taken our golden doodle Nala three times. Out of the three times two She ended up in the vet. The first time she breathed in so much hair she developed a cough and the second time her neck got shaved so close she developed a rash. See pictures. Last time, the vets bill was up to $236. Needless to say Nala will not be going back. Owner refused to accept any responsibility. They were always on defense mode. Disappointed. read more

My Dog - Pet Groomers Near Me - Miami, Florida

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My Dog did such a great grooming on my older Cocker Spaniel--his first visit. Great location. Beautifully maintained salon. Expert grooming. Highly recommended by others. Our total experience could not have been better. read more

I hate to disparage a small business owner but these people are rude, argumentative and do not acknowledge when they have made a mistake. They do not listen to the owner of the dog on how they want the cut. They claim to know how to cut different breeds of dogs but cut my brussels griffon to lokk like a schnauzer. They cut the ears straight across. They made a random cut in the dogs cheat that looked like a mistake. They cut the hair on the dogs legs straight down. It looked like a Supercuts haircut for $90. When we asked them about it they refused to acknowledge that they made mistakes and argued with us without ever acknowledging it was a terrible cut. All we wanted was an acknowledgment of their mistake. The owner was so arrogant that she refused. However, she did give our money back. We later found out that they have been sued for killing a dog for failing to secure it to the table. When we were there they came out of the rooms and left dogs on the cutting table alone. Not to be trusted. read more

My Dog - A random shave on her chest. It doesn't make any sense for it to be there. - Pet Groomers Near Me - Miami, Florida

This is as good as it gets!! Victoria, Jeff and the entire staff are true dog lovers who take pride in what they do. My Dog has individual grooming rooms, no cages involved and state of the art equipment including an electronic tub that lowers to the ground for our furry friends in their later years. The place is beautiful and the people couldn't be nicer! My Lola is a German Shepherd / Lab mix and the love of my life. She also happens to be completely in love with Vicki and her staff, always comes out smelling amazing, with the softest coat and perfectly trimmed nails. Go to My Dog, they're the absolute best. See you guys soon!! read more

They are wonderful! They have better or same prices in the area but are much better quality and don't put the pups in crates and are faster! I went to another grooming place in south miami for years but they hold the dogs in crates for 4-6+ hours( drop off at 9-10, pick up at 3-4!) and don't do half as good of a job as at my dog. I just love this place and I have total confidence in them! So happy I found this place for my pup :) I no longer have anxiety that he is going to have major anxiety being in a crate for many hours along with other dogs barking in crates. And the service is great! Including anal gland expression and ear hair plucking and nail filing. I'm super happy I found this place and would recommend to anyone in the area. read more

My Dog - Happy boy! He went in at 1 Pm and was ready by 2:45! - Pet Groomers Near Me - Miami, Florida

We recently started taking our two little ones there.. WOW!! What service and attention our Babies have received!! Owner and her staff are fantastic and they know what they're doing. Place looks and smells like a spa. We have found a gem and will continue to take them there. Highly recommend!! read more

I have been a very happy and satisfied customer for 3 years! They have always done a fabulous job on my dogs. I am so happy that I found them. I recommend 'My Dog' to everyone. My dogs are always so happy when they are picked up to go and they love being there. read more

Earlier this year, the previous owner Victoria had sold the salon. I am happy to say that my dogs are still getting great grooms with new owner and her staff. My dogs are big babies when it comes to anything having to do with brushing and grooming. I had two previous groomers who would not have the patience to work with them. When picking up them up, the owner always asks if the dogs were groomed the way I wanted. I also like the fact they call me 20 minutes before the dogs are ready. Sure it may cost a little more than other groomers, but the fact they are getting additional attention. Another bonus is that if you are having more than one dog groomed, you get a discount. read more

My first experience at My Dog was nothing less than SPECTACULAR!! The expertise and knowledge of maintaing the health and beauty of my Standard Poodles coat exceeded anywhere that I have ever been, and My Dog will be my top choice for grooming in the Miami area !! read more

My Dog - Pet Groomers Near Me - Miami, Florida

Booked an appointment for my goldendoodle to get groomed. Upon arrival, I was told I had no appointment , for which I showed proof of appointment (messaging- WhatsApp). Had to wait over 4 hours for the puppy to get groomed and couldn't accommodate me sooner despite a booking mistake on their part. The grooming itself was very well done , and I was pleased with the final product for which I decided to give them a second try. When I tried to call for a second grooming session, since I could no longer trust their messaging system for appointments, no one would pick up the phone. When I was finally able to get ahold of someone, I was denied service and was told the groomer did not have a pleasant experience with my dog last session (my dog is a hyperactive puppy, does not bite and is not aggressive). But I do understand it is their right to withhold services as they deem appropriate. Overall takeaway from my experience, although they provided quality grooming, their customer service, appointment scheduling and reliability are not up to par. read more

My poochie had been groomed by the same girl for the past 3 years. The girl would come to our house. Although she hates being groomed, at least my pup was in her own environment. But then, the girl decides to move out of state. Selfish! So then we find ourselves without a groomer. We dropped her off at one place, only to be called to come back and pick her up because they couldn't groom her. They said that she was too stressed and that her tongue was turning purple! Whaaaaattt?!?!? I found MyDog here on Yelp and they were offering a Yelp coupon. After visiting their website, everything sounded good, so we went ahead and took her. My daughter took her and told me that the folks were really nice and that the place is really clean. The best part? We didn't get the dreaded call telling us that they couldn't groom her. They actually said that she behaved! Now, I don't know bout that, but she came out clean & nicely groomed. So we were happy campers! Oh, and no cages!!!! My pup does not do cages. That alone is probably what stressed her out at the other place. The price is a bit steep for a 10 lb pup, but we will take her again for our peace of mind. read more

I have taken my puppy here a few times now! To be honest, the first time I was kind of scared. I had never been away from my baby for hours before! But the staff were comforting and professional. They even let me leave his carrier with them! MyDog called me to pick him up a few hours later and oh my gosh........his coat was gorgeous! They also added a bandana around his neck! He smelled like a baby and I knew they treated him like a king. (He got to chill at the front desk!) After that experience, I can say I look forward to dropping him off because I know he's well taken care of. The prices are a little steep, but for the excellent service...I really don't mind. Great job MyDog!! read more