Our little dude Charlie LOVES it here! Fantastic grooming job- online booking- and a daycare?! This…read moreis your ONE STOP SHOP for all things dog. We have also boarded with Dogtown and had an amazing experience. Daily reports with photos- the works. They really care about the dogs and it shows. We just recently became Daycare Pass Holders- get on this people! We can have Charlie watched and groomed at the same time and he comes home clean, exhausted from playing and HAPPY! 10/10 would recommend!

I was really excited to bring my 5-month-old golden retriever, Murphy, in for his trial day after…read morespeaking with a very kind staff member on the phone. They explained that the dogs play all day, have activities, are separated by temperament, and that puppies are carefully monitored. This gave me peace of mind since I had concerns about his joints, breaks, and being around larger dogs since he's just a baby. When I dropped him off, the man at the desk was also professional and explained that Murphy would receive a temperament assessment around lunchtime, and I'd get a call afterward with an update. He said I could either pick Murphy up then or leave him longer depending on how things went. Unfortunately, I never received a call or text. When I finished work and called them, the woman who answered was short and unenthusiastic -- she simply said, "Oh yeah, we have Murphy. He's in with the dogs, he's fine." Her tone left me uneasy. When I arrived, I found Murphy sitting off to the side in the large dog area, panting and looking unhappy. The dogs in the group were very large, and one was jumping excessively on top of other dogs (I'm talking like a kangaroo. 6ft in the air. The dog should be named jelly bean). Murphy, normally playful and confident, seemed timid and off. To make things worse, he was completely soaked -- his belly, legs, tail, everything. The floor of the play area was covered in large puddles of liquid, and while the staff member tried to tell me it was just "water from the hose," it was clearly urine. Once home, it was undeniable from the smell that he had been sitting and lying in urine (possibly mixed with feces). I was told dogs are only walked once a day and use a grass area outside. From what I saw, the indoor space has no toys or stimulation, and the floors are left wet with urine throughout the day. This means the dogs are essentially playing and laying in filth for hours. I left with Murphy timid, drenched in urine, and completely unlike his normal happy self. When I raised concerns, I was met with a dismissive response rather than care or reassurance. While I was in the lobby, I actually asked other people dropping off their dogs if they would recommend this place, since I was so concerned. To my surprise, they said they would. So perhaps some dogs are less sensitive to the environment, need less enrichment, or hygiene isn't as much of a concern to their owners. It's possible I caught the facility on a bad day. I am grateful this was a free trial because I would not have paid for such substandard care. Unfortunately, based on this experience, I will not be bringing Murphy back. I sincerely hope the facility improves its sanitation, communication, and oversight, because the way the dogs are kept now is unacceptable. - I felt providing an update on this review is important for anyone considering bringing their pup to DogTown. After I picked Murphy up from daycare and wrote my initial review, he slept for hours and hours. When he finally woke up, he had developed a severe limp in his front leg. The limp worsened, and he ended up at the vet today. Thankfully, there are no broken bones, but the vet believes it's either a soft tissue injury or a hairline fracture. This almost certainly came from the rough play that's allowed at Dog Town, as Murphy had no issues prior and had just been cleared at the vet the week before during routine vaccines. My poor 5-month-old puppy is now on pain medication and sedation so we can keep him practically on bed rest while we hope his injury heals on its own. The vet also noticed a growth on his lip, which is canine papilloma virus. While I can't say with 100% certainty that it came from here, research shows it's commonly spread in dog daycare and boarding facilities, and the timing makes it very possible. With both of these things, I truly wish I could rate this place negative five stars.

Great job! I have…read morebrought my fur baby here twice now and they have done an amazing job both times! I recommend using this groomer!

Highly dissatisfied with the service. Do NOT bring your pet here…read more Not only the quality of service is beyond unacceptable, the attitude of the staff was extremely impolite. We asked for specific questions and requested a specific service based on a upcoming event. We brought photos , we trusted these people. We received the exact opposite of the service requested and the staff attitude was beyond rude. A 5 year old could have done a better job.

The best pet groomer on the planet . The service is…read moreexcellent and the owner is very friendly and helpful. I've been going to them for the past five years. I've been loyal to them ever since, and they just keep getting better every day. I highly recommend them.

i have been taking my dogs here for over 15 years. Never a problem and my dogs look amazing. JJ is…read morethe best,

We bring our corgi here for his regular grooming and they do a decent job compared to the other…read moreservice providers in the area. We only do a sanitary trim and nail trim, so we're not familiar with the shaving other reviews have mentioned. I'm usually pretty particular about the instructions. We only remove one star because his nails are regularly cut too short and he often bleeds while playing the days after a grooming.

Very disappointing experience with Rosemary today…read more I have been going to this grooming business for years and have always had a good experience at the Brickell location, so I was especially disappointed by my family's recent interaction with Rosemary. Unfortunately, Rosemary had a very bad attitude and made a completely unnecessary personal comment, telling my boyfriend that my dog was "as difficult as myself." She then added that I am "difficult" because I ask for the price every time I bring my dogs in for grooming. First of all, asking for the price before a service is completely reasonable, especially when the price can vary. There is absolutely no reason for a grooming professional to make a personal remark about a customer simply for asking a basic question. What makes this even more disappointing is that I have been a customer for years and have never had an issue at the Brickell location, aside from one previous incident where another customer actually had to tell me that they were giving her my dog. That was already concerning, but I continued going because, overall, I had been happy with the service. This experience with Rosemary, however, was unacceptable. Customers should be treated with respect, and comments like these are completely inappropriate and unnecessary. I hope management takes this feedback seriously because long-time customers deserve better treatment.

i have taken my Max since he was 11 weeks old to the gang at Pet Ave , what i know is, besides the…read morefantastic cuts , i know they truly love him because i see who excited he is when i leave him. This is the most important thing to me , so much , that i now have moved and will still drive to them just for peace of Mind, they are my family and my pups, i also leave him with them when i can't travel with him.. Great people

I typically take my dog to a trusted family friend for grooming, but due to a busy schedule and…read moremultiple events, I decided to try this place for a quick bath, nail trim, and sanitary cleaning. Big mistake. Right after her visit, I discovered she had developed two fungal ringworm spots. In her four years of life, she has NEVER had any skin issues, not once. This was the very first and it came immediately after being groomed here. Ringworm is highly contagious and extremely difficult to treat. Not only has this become stressful and time consuming, but it has impacted her well being and my ability to interact with her normally. I am devastated. For a grooming facility to allow something like this to happen shows a serious lack of sanitation and hygiene protocols. I am disgusted and extremely disappointed. I have completely lost trust in this place and will make sure other pet owners are aware. Your pets' health and safety should always come first...do NOT take your dog here.

Cairo LOVES Kanu, and has the cutest harness from there that I always get compliments on - they…read morealso let me come back with him to clip his nails which I love bc he is an anxious boy with strangers. Great variety of treats too

I've been taking my terrier Carol to Kanu for about a year now, and her cut is always great! She's…read moreusually fearful of groomers, but doesn't put up much of a fuss at Kanu, so they must be especially gentle. I've been happy all around!

Definitely The best groomer in Miami!!! My dog Lucky looks and smells amazing everytime. The…read moreservice is amazing they take a really good care of him and really do what is the best for him but also listen to what i want. I highly recommend this place. And I love that we receive all the time pictures of our dogs.

I'm only in Florida about once a year.. I absolutely love love the baby clothes in this shop. I…read morekept missing them while they were open this trip. So a nice security guard suggested I call the number to check on their hours. The nicest man on the planet answered the phone, I explained my situation and he actually came down to the store to let me purchase some of his gorgeous baby clothes (they are babies not dogs for us) . I can't thank you enough for being so accommodating and kind! Pictures of the babies with their new wardrobe to come when I get home!

Ernesto was extremely courteous and knowledgeable of dogs especially with my breed French Bulldogs,…read morehe took good care of my baby Otis, my boy came back looking like a brand new dog and he was so happy after his grooming! He showed up like he promised and took about an hour and gave my dog the full works, Bath, Shave, Nails, and Gland expression. Great service for the price and I will definitely stick with these guys!

Ernesto was amazing with my Golden! Looks like a brand-new dog! Ernesto was thoughtful,…read moreprofessional and you can see he truly cares about animals and loves what he does. I'm so thankful for his care grooming Max, will definitely be using his services in the future. Cannot recommend him enough.

Amazing! She is so good and wonderful with dogs. I absolutely recommend..she really has the magic…read moretouch because she was even able to get one of our reactive dogs to get comfortable bathing. If you're looking for a groomer, look no further!

Had such a great experience with Jojo on our baby's first haircut! She did an amazing job and sent…read moreme updates throughout the whole process. :)

I'm very disappointed with the grooming service I received. I showed the groomer a photo of my own…read moredog from his previous grooming and specifically asked for him to be groomed the same way. Unfortunately, what I received looks nothing like the reference I provided. The shape of his face, muzzle, head, and ears is completely different, and his hair was cut significantly shorter in several areas. I understand that grooming can never be 100% identical, but in this case the reference photo was literally of the same dog, and the difference is very noticeable. If a groomer is unable to reproduce a requested style or believes it won't be possible, I would much rather be told beforehand so we can discuss alternatives instead of discovering such a drastic difference when I pick up my dog. I'm attaching the before/reference photo and the result so others can see the difference for themselves.

When I went into Woofgang site to try to make an appointment, I could find a store in the 33137 zip…read morecode location, although I know there is a store very close to me. I ended up waiting for business hours then called and made an appointment. Maybe it was a mistake in my end. The staff is super friendly and were able to accommodate all 3 fur babies on a Saturday morning. My Pomeranian Chewbacca is having some alopecia issue and is taking some medication for the fur coat, so I was a little concerned about grooming him. Well, the groomer did an amazing job, giving him a short teddy bear cut. He looks gorgeous!! I am super happy with the result. Spike, my tea cup Yorkie looks absolutely beautiful!!! Totally Miami boys now ! Highly recommend!!