I recently moved into the neighborhood and was looking for a last-minute dry cleaner before the Thanksgiving holiday. It's on the other side of the street as my apartment so I decided to give it a go and the experience was pretty good. I brought it in on the Monday night before Thanksgiving, hoping they would be able to get it to me before I left on Thanksgiving day. The gentleman at the register asked if Friday was OK to get it back and after I explained that I needed it before Thanksgiving (and considering they were closed on Wednesday) he expressed dry cleaned it without charging me so I could get it the next day, Tuesday. To dry clean my suit jacket, suit pants, and dress shirt, it was about $16. I was happy with the way my suit turned out - nothing damaged or stained, in fact, it looked good. Worth noting there is a $15 minimum on all credit card transactions or you have to use cash. The space itself is pretty small, but if you're just dropping your clothes off, that shouldn't matter. Open until 8:30pm on the weekdays. I'm glad I found a nice place so close to my apartment - going to get a couple winter coats dry cleaned here before the winter really kicks in. read more

Efficient service and fantastic results! Whether you are needing a rush order or standard, you get excellent efficient service.

dream 24 does a great job of dry cleaning! o just got my Indian lehenga skirt dry cleaned and it's fabulous!

Nightmare 24 Providers. I wish my issue would have been resolved but instead, I have to make this known. After being a steady repeat client for some time, I recently had a full custom suit and expensive suit jacket ruined by it going through the regular laundry. There was fault on both parties not identifying them prior. I didn't ask for anything outrageous, only some modest compensation to go towards replacing the items. Instead I was told that they don't feel responsible. However if it were a big rug thrown in, they would surely notice and charge accordingly. They also had stand in replacement workers that day who didn't notice. They replaced another individuals item in the past in a similar situation. But clearly I'm not worthy of anything other than a credit for future services in the amount of less than 10% of my loss. I work in a service based industry and I don't accept lack of accountability and spitting in the face of people who support a business. This overpriced place isn't worth the time or consideration of anyone who cares for others, because they simply don't. Stay away. read more

Have been using them for about 3 months with no issues. Next day wash and fold for cheap. My clothes always come back so neat and clean and the staff is incredibly warm. read more

I left a suit jacket with them but didn't tell them that I needed it on short notice. I came in later and told them about my schedule and they were able to get my jacket back to me (cleaned too!) before my fight. Amazing! Great Service! read more

My husband and I have had a mailbox here for years and always have had good and trusty service. The front desk gentlemen are so kind and I love the tailor. She always does great work. The few times I needed pants shorter after the first go around, she happily redoes it no cost. Good company. read more

No thank you. I've had many different cleaning services that I've used for my laundry and this company takes the bottom barrel prize. Indifferent service off to start made me feel like they didnt care about or need my business. The clothes were not done at the time they were supposed to be, and the overpriced rate matched the poorly laundered and folded clothes. One of my shirts got a rip in it and they told me it was not done by their actions or machines. My mistake, it must have magically appeared. read more

Too many options out there to go back. Had been going for a bit when after a few times I realized that all of my clothes were shrinking way more than with other places. I always ask for "low" dry setting to prevent it, they must not have the care or the time to deal with that and now I'm left with clothes that are a bit too tight. read more

They were great at first, then they became too busy and sloppy. Clothes were constantly shrinking and folded messy. A few of the guys who work there are nice but overall I cannot recommend. read more

Received my clothes back and the tag had been ripped off one side of my shirt, and basic wear stains on another shirt were not cleaned off. read more

Dream 24 Cleaners - Laundromat Near Me - Brooklyn, New York

Needed a gown hemmed last minute so I brought it to Dream 24 cleaners and they were able to have it done for me in 2 days at a very reasonable price. It came out great! Highly recommend for tailoring. read more

Dream 24 Cleaners - Gown - Laundromat Near Me - Brooklyn, New York

Long-time customer treated to expletives, lies, and the middle finger by the owner. Read on for more! At first I used to get my dry cleaning done here because it was the closest dry cleaners to my apartment. Then, as I encountered problems getting packages delivered to my apartment, I sent them here to pick up for $2 a pop. I didn't do my regular wash and fold here because there was a place down the street, closer to my apartment, that did it cheaper. When that place shuttered, I transferred my business to Dream 24. Over the years I have easily spent thousands of dollars here on the three different services. It was never perfect -- clothes have been ruined or lost despite my handling instructions and packages sometimes took a day for them to inventory even after they had been delivered -- but I put up with it because at the time it was my only option, and as my options grew I stuck to what I knew. (No more!) Today I came to drop off some dry cleaning and to pick up a FedEx package. The owner (see picture for his glam shot) told me that FedEx had **not yet come** and I should check back later. I was confused because their tracking system said it had been delivered over an hour ago. I really wanted my package because I made a special trip to get it and didn't have time to come back before they closed. Once in a while during very busy times like Christmas (it's late January), there will be lots of packages and they'll say that they need a few hours to inventory all of the deliveries. Fair, and totally understandable, especially when they communicate that clearly. But today I was told that the FedEx truck had **not yet come**, and quote, "Not my problem. Call FedEx." Okay, Miss Congeniality. I stepped outside and called FedEx, who insisted that the package had indeed been delivered. When I came back in and relayed that message with the FedEx rep still on the phone, what do you know? After a literal 5 second search, there it was. I said to the owner, calmly but firmly: "Please don't tell me that FedEx hasn't come when they already have. Please don't lie to me." He erupted. Full on volcano. You would have thought I pushed his mother in front of a bus the way he was screaming at me. No apologies, just instant and meaningless defensiveness. "Fuck you, man!" he kept yelling over and over again. I can totally understand that they may not have taken inventory of my package by the time I arrived. Shit happens. But to a) not search for it upon my arrival, b) lie to me about FedEx having come for the day, and c) scream at me when I call them out on it? That's unacceptable. I asked for my clothes back (because duh, I'm not letting you anywhere near my stuff with that attitude) and let him get the last of his expletives out while he found them before I left this place for good. Some people are just too proud to provide half decent customer service and/or own up to their mistakes, and to show you all how proud he is, please view the lovely photos I snapped of him waving thousands of dollars of client business away with his middle finger. It's 2019 now and I'll use FlyCleaners and Amazon locker (which is free!) instead. All 3 major couriers also allow you to e-sign for packages ahead of time, which I'll be taking them up on now. Bye, Nightmare 24! read more

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Mixed stuff with them. We are staying in an air bnb without a washer and dryer. Since we are staying for 8 nights she has an arrangement with this business so guests can drop off laundry. I called them and they said the owner had an account but not credit card so we'd have to pay. She called and straightened it out but the guy still acted confused when I picked up. There is a minimum charge of $11 which I didn't know. They have a sign in the window offering a discount for first time customers. I asked for it and the guy waiting on me got flustered and had to check with a co-worker before honoring it. They do have unscented detergent (they call it organic) and charge extra not to have have your clothes stink. There was also someone's stray sock in our clothes. read more

Reliable service. Discounts available for larger volumes. Sometimes they'll lose a sock, but they all do. Best I've found on the neighborhood. read more

DO NOT TAILOR CLOTHING HERE or trust this business with anything of importance. I am now out a dress I loved and $100 - the cost of the dress the unskilled tailor ruined, as well as it's replacement- (Assuming the store still has my size, they are looking into ordering it). It was a simple hem- the front is fine-- the back is unbelievably short, and too tight where she made the hem. I wondered why she didn't pin the whole thing as opposed to just marking the front with a single safety pin when it was fitted, but unfortunately this was not a tailor I could trust. It didn't occur to me she was being lazy. The dress also is stretchy, yet the hem where she sewed is not, it's too tight where she hemmed it. I brought it to another tailor after who explained she should have used a different machine with a double needle- which is why it doesn't fit properly (in addition to being hemmed too short in back) and if she knew she didn't have that type of machine, she should have refused the job. When I asked to get contact info (professional email or phone number) for the owner to talk about potentially being reimbursed, I was met with odd defensiveness, dismissiveness, and told "he's a very busy man." I'm a very busy woman. Even busier now that I had to see another tailor in the hopes of salvaging this mess (he could not). I no longer trust this business, nor do I appreciate the way this was handled. Supposedly I will hear from the owner who's contact information was top secret, but given that he is pictured in another review literally giving another customer the middle finger, I'm not holding my breath. I will, however, hold all future business. read more

This is my first ever yelp review. I went to get a couple shirts dry cleaned here. When I retrieved them, they REAKED of body odor. I can confirm they didn't even mildly smell of body odor when I brought them in. Not only that, they definitely were not thoroughly cleaned. Not sure why this happened. Ending up hand washing the shirts after paying to get them dry cleaned, and the smell STILL isn't out. Disappointed and not getting something dry cleaned here again. read more

You're better off washing your clothes in a puddle. I was trying to get two dresses dry-cleaned a week before a wedding. When I came to pick up, I discovered that not only were the stains not removed, but new ones appeared. After I pointed this out to a guy at the counter, he became aggravated with me and said that he would "re-do for free" which of course should go without saying. I complained that now I was stuck in a situation when I have nothing to wear to a wedding. He got even more aggressive, then brushed me off saying I'm already giving you a free re-do and still charged me $10 each item for a new order. I understand mistakes happen, but to be so rude to a customer without making any effort to amend the situation is plain ignorant. I hope they go out of business. read more

I would rate this place negative one-star if I could. They are terrible, and they don't care about the outcome for a customer. It's simply rude, and they use mediocre detergent, and if there is a problem with the outcome they don't care. They suck basically, and you might as well do your own laundry. read more

Not usually one to write a yelp review but... do yourself a favor and avoid this place. They lost an one of the items we brought in--OK fine I get that this happens at dry cleaners. After we explained the situation, they said it was impossible that they lost it and that this has never happened (lolz). Not only did they not agree to reimburse/credit us for the lost item, they refused to accept dry cleaning we had brought with us. With so many other options in the neighborhood, your money is better spent elsewhere. read more

While the front desk service might be nice, it's not worth it when your nice clothes get ruined. If you're wondering whether you should bring your dry cleaning here, just don't. I brought in two of my favorite merino wool sweaters from J Crew and both were returned to me with several holes in the shoulders. read more

First of all, I could care less about customer service in a laundromat. This place has the essentials for doing your own laundry, so if that's all you're looking for - 3.5 stars (it's pretty cramped). However, NEVER leave your clothes here for dry cleaning, fixes, etc. I've taken my clothes here 3 times now for the above and they've ruined each piece every time. read more

Its a super cramped place with very nice mostly mexican workers slaving away all day. The dry cleaning is sent away - you are much better served to go a few block to diaz on Driggs and s.4th for that. You won't be all angsty with the results. The postal part is relieable but overpriced. Its sort of a typical crummy-WIlliamsburg overpriced-williamsburg scenario brought on by The Rent Game; they have to overcharge to cover the inflated rent, but their space is shabby for what they pay. Welcome to New York Have a Nice Day. read more

Service is 1 day. drop off and pick up. Staff is responsive, helpful and makes an effort to provide best service. I shirt use them for shirt laundry and wash/fold. centrally located on bedford ave, between grand and s 1st st. read more

I had asked my neighbors where a good place was to do laundry and they all told me about this spot. I went to check it out and I refuse to go anywhere else. JS is always clean and the machines work great! I've taken my stuff to be dry-cleaned and the price is awesome. I never had any complaints about the service or quality. Always reliable and the workers are pleasant. I suggest the drop-off service. It's totally worth it and so convenient! read more

Fantastic service!! have been getting my packages sent there for years never a problem.They are very organized and super friendlily! i feel very lucky to have them helping me out!! read more

These guys are the best. Seriously, the best. I used to do cleanly and fly cleaners. Dream 24 is so much better. So happy I found this one place!!! read more

They took over two weeks to return a Versace dry clean dress and did not offer compensation or apologize after being a local customer. Do not trust them with your nice things. If something goes wrong they will not compensate. read more

I own a hair salon and after covid, several local laundry services had closed permanently including the one I had been using for years. This was of course very sad, but the guys at Dream have been a life saver ever since. We have significantly more laundry daily due to the safety needs, and they are very reliable and efficient as well as friendly. They pick up and deliver on bike in rain or shine, which is both fun and environmentally conscious. We love them and can't operate without them! read more

I had been using this cleaner for a few months and haven't had any issues until recently. I dropped off a few shirts and a tan pencil skirt. The shirts looked fine but the skirt was another story. It looks ironed but on the back it was still dirty and had black lint all over it. The real issue was the giant safety pins stuck through it to hold it onto the hanger. So now it has 4 wholes in it at the waist. Took it back and they said they will fix it. I asked when i could expect it and he said a few days. So you ruined my skirt and you are going to take your time fixing it? Not good costumer service. Will update post when i receive it. Never going back! read more

Great place to receive mail, look no further. I also use them for doing my laundry and the results are great.

This is my favorite dry cleaning spot. The staff is very knowledgeable and just a pleasure to talk to. It seems like they have a good working environment and it definitely reflects in their quality of work. read more

I want to like this place: It's the closest laundromat to my house by far and they are giving 25% off right now. A winning combo? No way. The level of flippant, dramatic incompetence that I and my roommates have experienced at this place could only be approximated if we had asked an ill-trained gibbon to perform the same task. My least perturbed roommate has "only" lost a towel. Another roommate has found his shirts unimproved by the addition of red stains at "artistic" locations--everywhere. I walked in today to find someone else's laundry in my bag and staff that seemed not to think that was a big deal. Go somewhere else. read more

Nice people, quick 24 hour turnaround, good hours, reasonable price, accepts Apple pay. Quick and convenient wash and fold.

I've been very happy with them! Clothes always smelling fresh. If anything I wish they were available more often for pick up and delivery. I have a ton more options of places to go nearby but they are still my go to. (They have option to have your packages delivered there too which is great and convenient) read more

Great place. They always remember me and do an amazing job. My clothes always come back clean, with stains removed and everything in great condition, on time. I've never been disappointed. Plus they are open until 9:30 at night except weekend. you really can't beat that. read more

Let's just get one thing clear right away: I am only reviewing the postal service, which has been excellent, they never lost a package and it is a pretty good deal $2 to receive. Nice guys. As for the Laundry part: I have used the big machine once or twice, since I own my own washing machine, I do my own washing. To all the people who have their clothes dry cleaned, STOP doing it. Stop buying clothes that need to be dry cleaned, it is bad for the environment and your wallet. (I guess the only exception would be suits or large wool coats.) Hand wash is the way to go. Line dry, too. Clothes will dry if you hang them up. You don't need a dryer. I got rid of my dryer. Also bad for the environment. Again, the Postal service, these guys are great !I I use them ALL the time to receive packages and depend on them 100%. They run a good business, thank fully, since the local USPS, Willamsburg Station is not up to the task. read more

Terrible service!!!! Shirts were not ready when promised, had to come back another day. Did refuse to take two orders on one bill to make the min. credit card amount of 15$ And at the end one out of three shirts was ripped! Not going back! read more

This is the best laundromat in the neighborhood. Reliable and clean - pretty much all I ask for in a laundromat. I've been doing drop-off here for years and have never lost (or gained!) anything. read more

First and last time here . It took too long to clean and dry my clothes . At least they're polite . Wait ! They're not. I thought it was a bad day when I drop off my stuff . Same bad attitude when I picked it up . There's plenty of cleaners better and cheaper than this one. read more