Natasha our waitress was fantastic. We loved the new squeakers appetizer. The sauce it comes with is to die for and good with anything fried. Definitely worth a try. They need to keep these on the menu! read more

After seeing MULTIPLE former employees open up about how badly they were treated by management, I will never support this location again. A specific female manager has came back from maternity leave and has caused drama ever since. She has bullied employees, in front of guests might I add, to the point of them quitting or eventually getting WRONGFULLY fired.. they've lost a customer for good. Take your money else where and support a restaurant who cares about the customers AND the staff members! read more

Excellent service and food! I had the fish tacos and my wife had the chicken tacos. Very good!!!

Lived in Lexington, where the original Drake's is, before moving to Bristol. In comparison to the service and food quality of Lexington, this one is awful. Servers are slow, constantly mess up orders, and know nothing about the beers on draft. The food takes forever, often comes out lukewarm or cold, and is not up to the standards of BHG. We gave it multiple tries since its opened, hoping it would get better. But it hasn't. Very disappointing. read more

Awesome beer, whisky, sandwiches and sushi! Sushi is made fresh to order. Had an awesome meal and excellent service from Julia. Thanks !

Not bad sushi for the area, we always go for sushi rolls and beer. Tried to call because we had a bigger party and they don't take reservations, I asked to put our name on the list and was told there is no list. What they mean is there is no hostess. I literally stood next to a family eating at a large booth, if all the tables are full that's how you get a table. That would be the only thing I would change, put a podium at the front door and make a waitress keep a list. read more

This is one of our favorite hangouts! Such a fun & cool atmosphere. The food is amazing, the drinks are great, the waiters are helpful & it's family friendly. Ps. Ask for Byrd, he's our FAVORITE waiter yet! read more

This was our 1st time and it was AMAZING!! I ordered The Juicy Lucys.... OMG Thank you to Haley and Emily!! Bunny had the Fried Fish. Both suggestions from our wonderful Lady Servers! Loved the Atmosphere, Food, Service all 5 Stars. We will Definitely be back read more

Best place to eat/drink at The Pinnacle. Cool bartenders, good wings and sandwiches. Cold beer. Will be back.

First time coming in they said I could seat myself wherever I wanted. I sat down for 15 minutes no one came to my table so I just walked out. read more

Food is good nothing mind blowing but a good place to eat if you're not looking for a foodie place.

Not a good experience! We did carryout. Was 8 minutes after estimated time. The dumplings were cold and hard. The yellow tail was bad. Then I let them know by text that the order was subpar. The manager calls me and proceeds to call me rude and that she wont be having people leaving bad reviews . It's her job to find out about reviews . I tell her what is wrong and she starts to argue with me.I think I know what is wrong with my food. I would avoid carry out from this place. They do not care what they give you. Manager only cares about covering herself. read more

Visited here today and was disappointed in the service from waiter to the bar.... food was good as always. I had been told the service could not keep up and today I saw it first hand. Unfortunately unless you can hit it a slow time you will be in for a wait.so instead of waiting we will be going across the street to Aubrey's read more

The sushi here is excellent, and I have yet to have bad service. I actually like being able to seat myself. Sometimes it takes a few minutes to be noticed, but everything is great once we are. I like that they have monthly specials on sushi and sandwiches/burgers. My boyfriend and I just shared an autumn roll a couple of nights ago and it was so unique and tasted amazing. This is definitely a place I'll keep coming back to. read more

The menu is a tad limited, but the service and certain items are outstanding. Luckily on my first visit, even though it was packed (as it will be on the weekends), I sat at the bar and saw a friendly face. Matt, my friend and bartender, highly suggested the sushi combo. The Midori roll and nigiri were much better than restaurants I've visited downtown. If you're looking for excellent sushi, service but a loud environment and can't make it to exit 7, then this should be your go-to. This is definitely my favorite spot to eat and drink after shopping at the Pinnacle. The music may be loud, but they always have attentive servers and sports on the multiple TVs. read more

The ordering process on the app was terrible, we tried multiple times and it wouldn't let us submit the order stating we needed to the car type and color which we had filled out. We were finally able to place the order online through the website. Once we arrived the curbside pickup process was very easy and the person who brought our order out was very friendly. Upon arriving home the food was packaged extremely well and everything was delicious. All special requests were followed. read more

My sister and I were traveling through Tennessee to Northern Virginia this week and happened to stumble upon Drake's. Although the temperature outside was freezing, the greeting from the staff was warm and welcoming. I ordered one of their signature burgers, which was perfectly cooked and piled high with toasted onions, a bourbon BBQ sauce and a mountain of gooey cheese. My sister had the Cobb Salad and found the greens garden fresh and chocked with assorted vegetables and topped with an amazing vinaigrette dressing. Big shout out to our amazing server Brian, who gave us a warm greeting, guided us through the menu and made sure we had a relaxing dining experience. read more

Buffalo chicken quesadilla was great and the burgers are tasty too. A lot of craft beer options as well; a flight of four 4.5 oz pours for only $5, cant beat that. read more

I went again with two girl friends on a Wednesday night at 8pm, which was much of a slower day and time than our hugely disappointing first experience. We sat ourselves near the main bar, our server was super adorable and charming but it took us veeeery long to get drinks or food. We were supposed to go watch a movie at 9:40pm next door but our second round alcoholic beverages took more than 20 minutes from ordering and the food arrived maybe around 9:15pm. If I rember correctly, we did stall to order upon arrival and didn't order food until 8:30. So we agreed to catch the movie some other time and stayed, got many more drinks afterwards, but we had to wait quite long to get new rounds. The keylime martini was delicious, my perfect manhattan (missing sweet vermouth) came wrong on the other hand. Our server was always present but the bartenders were often missing behind the bar -- while we waited for the drinks. Perhaps they were working on the inventories? Overall we left with happy faces and full tummies but this second visit still left a lot of room for improvement. read more

I wanted to really like Drake's seeing as how a friend of mine always raved about their food. I got a cheeseburger and I wasn't really impressed. The fries were not that great either. My friend got sushi and she said that it was just very bland. The service was mediocre... she forgot my friends soup she ordered. I would not recommend if you want authentic sushi or even a good burger. read more

Not a big fan, it's a seat your self atmosphere and that's not easy with a family of 5. Small parties seem to sit at all the bigger tables making it harder for bigger parties to find tables. I had a burger and it wasn't very good. I've heard the sushi isn't bad but try it at your own risk. This wouldn't be a bad place to watch a game but for a place for a family with hungry kids and comfortable seating, it didn't work for us. read more

Well have to say I'm trying this place for a second time. First time the bartenders didn't have any situational awareness now I'm here and there is a line out the door and no one even states anything that there is a wait or try to facilitate any help. The entrance is the same as the exit so it's a cluster! The wait was so irritating because of NO information and NOT A person in line new what to do...We sit down finally to order a drink. I ask what flavored vodka do you have & they don't know. Let's hope the rest of this is better. I like the atmosphere but I'm not sure how many people you annoy for the non attentive hostess. They need help!! It's a great place let's train these people. read more

Great food! Prices aren't that bad either. The only thing that's not so great is the way you get seated. There isn't a host stand or any buzzers if they're on a wait, you just have to stand in the doorway in a line. read more

Went with a party of 10 on opening night, they took great care of us. Our server, Mollie was great at keeping our drinks filled and made sure our food was right and perfect. It's a fun atmosphere and we will definitely be back soon. The sushi was spectacular!!! Thanks for making it a great night for the birthday ladies in our group. read more

This is our second time visiting. Loved it the first time, and love it more now. Absolutely great customer service. First, the food is great, and the portions are generous. I really like the atmosphere: indoors, but it has that outside vibe with the doors open. The music is good, and there are numerous TVs with a variety of shows. Back to the customer service. The food is great, but my husband decided to order a BLT salad which he didn't like. I thought it was good, but I am a salad eater. The waitress noticed that he wasn't eating, and she asked him if there was something wrong. He said, I just don't like it. She asked what he would rather have and voila he got a burger and tots in minutes. He was satisfied and happy. He's a burger person so I don't know why he thought he would eat a salad as a meal. The mistake was his, but they made it better for him. The manager came over and apologized, and my husband assured him that it wasn't the food, just a bad choice. They really work to make the customer happy. Our go to appetizer is the BLT tots. I have tried the Korean BBQ chicken on flat bread, the crab Rangoon sushi, the crunchy munchy sushi (spicy); all of which are excellent. My husband has eaten burgers both times. I highly recommend this place; however, it has been quite crowded both times we've been there. Expect a wait if you get there during prime time. read more

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One of my favorite restaurants. Sushi is great as well as other dishes. The indoor/outdoor setting is awesome.

Great food, service and atmosphere! My husband and I both got burgers... delicious!! Very clean too!!

They have one of the best burgers I've ever had, I have never had a bad experience here (been here 3 times). The service is good the only drawback here is the building itself it has big garage doors open all around instead of walls. read more

EXPERIENCED DRAKES for the first time last night!!!! Had an amazing NYE experience. Staff is incredible! Food is delicious!! I'd give more stars but the highest is 5. Thank you drakes staff and a huge thank you to Hannah she was the best server we had ever had. Everyone made the night so much fun! read more

Stopped in to Drake's Restaurant (Bristol TN) recently on October 14, 2018. Our server, "Alexia" (sp?) was exceptional! As other reviewers have noted, Drake's is a seat-yourself restaurant and the 'connection' with a 'server' can get lost during busy hours. "Alexia" was the key to our enjoying this place! She's talented, efficient and genuinely concerned for the customer's enjoyment at Drake's Restaurant. The food is tasty. Seating can be uncomfortable, tightly-spaced and limited. It's a popular eatery on weekends, especially during (Tennessee) collegiate sports broadcasts! read more

This is the best food I've had in a while! I'm originally from Colorado and this food blows them out of the water!!! I had the blue cheese burger and it knocked my socks off! Our server Isaiah was quick friendly and funny! Best service we have had in a while! 10/10 would recommend!! read more

Sushi was OK. We tried 3 different rolls and they all tasted the same. We ordered two other things that we never got and had three different people "taking care of us" - would probably have gotten what we ordered and better service if it was more organized. Won't go back. read more

The food is ok for bar food. I've had some hits and some misses when it comes to the menu. The biggest drawback to going here is the wait. If you don't go at the right time, you'll have to wait for a table, as it's a "seat yourself" restaurant, which can be frustrating when you've got a party of 4+ and some of the larger tables are taken by parties of 2. Also, some of the wait staff have to constantly be flagged down to place your order, get drunk refills, or get missing food that was ordered. Overall, it's just another chain restaurant with mediocre food. read more

Best bar and restaurant I found in the area. Stayed nearby on business trip and heard about this place. Burgers and Sushi, I know, sounds unusual but they pull it off well. First of all, it has an open air area pretty much all around with great views of the beautiful mountains. Atmosphere is fun and lively. Great bartenders, wait staff and managers. Tried a little of everything on the food menu and was not disspointed and Sushi was fresh. Cold beer of all kinds, with local brews included. Plenty of tv's and awesome music. Clientele was friendly, I felt right at home. Special thanks to Matt and Erika at the bar. They anticipated my needs and took care of me. Also has area with outdoor style games for the whole family. Busy every lunch/dinner I was there. A must go if you enjoy good times. Thanks guys! read more

Had dinner on a Thursday evening and enjoyed our time! We each got the fish with French fries and the portion was so large we could easily have shared one plate! Good food at a good price! We will be going back! read more

Went a few weeks ago and felt very sick after eating the sushi. Husband had fish and chips and felt fine. Great atmosphere but would not eat the sushi. read more

When I arrived I knew this experience was gonna be a good one, man was I ever let down. The waitlist system is one of which would be found in the 1950's. The hostess Walks around holding up fingers looking for that many people as the crowd stands in a monsoon of rain. Once gaining access into this establishment we were sat at the bar, where i was excited to see the craft beer selection. The craft beer & cider selection was awesome. So my lovely Girlfriend & I ordered a 60oz beer tower of my favorite local cider co. Gypsy Circus. Then we Ordered our entrees my lady being Gluten free was very limited on options (although all gluten free was listed) she ordered Sushi myself I ordered chicken tenders and waffle fries. Her sushi came almost immediately however my chicken tenders were a solid 20 Minuets after she got hers. This is a good restaurant if you can lower yourself to except subpar service and food delivery timing . I would eat here again with that being said. read more

Drake's - New American Near Me - Bristol, Tennessee

Great place with a great environment. The place was well staffed and we were served well. My table of 3 all got burgers and left satisfied. The next time around I will be trying the sushi. Also, the place would be phenomenal to watch a sporting event. read more

My husband and I have ate here twice and love it! The staff are personable and very friendly. The food is amazing: we've tried the burgers and I tried one of the sandwiches and it was all delicious. We signed up for a rewards card because we will be coming back often! read more

This placed looks great from the outside, and even looks great walking in. Sitting down at the bar with a huge 4-way split screen in front of me, I'm thinking "cool sports bar." Unfortunately far from it. I was greeted by a bar tender who might as well have been Goober Pile. "Whatcha drankin?" This place is in Bristol, Tennessee. I was listening to the Lady Vols basketball game on the way in, and I noticed that the huge split screen had the UConn-Louisville lady's game on. I asked the bartender if he could change the channel. I told him playing the UConn game in these parts was close to sacrilege, trying to make a joke. He asked, "What channel is it on? I don't pay no tension to sports." Really??? I look around and realize that this place is as sterile an environment as could be, and I mean vibe-wise. I guess the saving grace is the fish tacos are pretty good. Looks aren't everything. I should have gone to Aubrey's across the street!! read more