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    DrainGo Plumbing

    2.5 (46 reviews)
    Open Open 24 hours
    Updated 3 weeks ago

    Services - DrainGo Plumbing

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    5 More Services

    Plumbing installation or replacement

    Plumbing repair

    Water heater installation

    Water heater repair

    Water pipe repair

    DrainGo Plumbing Photos

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    Recommended Reviews - DrainGo Plumbing

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    Old one

    They made it seem like they were going to have to replace a the water line and tried charge me 2200 dollars when it was just a 90 degree elbow .

    Horrible experience with them. The technician was rude. He was in experienced and did not seem knowledgeable about his job.

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    2 months ago

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    27 days ago

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    11 years ago

    Great! Great customer service and very considerate employees! They really take the time to explain everything to you thoroughly!

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    Page 1 of 2

    Ask the Community - DrainGo Plumbing

    Review Highlights - DrainGo Plumbing

    The technician team name of Cage and Tyler showed up on time and ready to work...

    Mentioned in 2 reviews

    Read more highlights

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    Prodigy Plumbing

    Prodigy Plumbing

    (3 reviews)

    In addition to damage, very unprofessional! Prodigy Plumbers were sent by my home warranty…read morecompany. Prodigy Plumbers created a leak from not completely caulking around the faucet replacement. On first visit by Prodigy they found where water was dripping from the faucet into the tub, no damage to anything, just drips, which was why our waterbill was so high. They replaced the faucet in upstairs bathroom on 6/2/2023. On 6/3/2023 while son was taking a shower, water began to drip from the kitchen ceiling on the first floor, creating a water stain. I called Prodigy about the problem, they returned on Monday 6/5/23 and found and fixed where they had left a hole in caulking around the new faucet. I asked about the resulting damage to my kitchen ceiling from their error and they stated they don't do that type work. I asked were they going to pay for the damage they caused and they directed me back to Choice. Choice explained they were not liable for the technicians damage, and advised to contact Prodigy for their damage. I did and the lady who I assume is the owner was very nasty and rude. She first kept saying they don't do drywall work. I understand that, when she finally let me speak I explained this was not previous damage from the faucet leaking. She then put me on hold and I suspect she spoke with the technicians. She then comes back and says well they don't do caulking they only did it as a courtesy. No one asked or told me "they were doing as a courtesy???" they replaced the faucet. Regardless, courtesy or not, they created the damage. She then became very rude, wouldn't let me speak and hung up on me. Do not use this company, if they create damage they do not want to pay for it. I have now opened a civil suit to get them to pay for the damage they created.

    Prodigy promptly answered my call regarding frozen pipesand began work as soon as he could, which,…read moredue to a backup in work caused by a hard freeze in Feb., and covid, was within a few days. When pipe replacement was completed, a freeze damaged cylinder in the shower was discovered, causing a leak, overloading my septic tank. I was informed by John, that the part had been ordered and should arrive in about five days. When I heard nothing further, I began calling. After numerous calls, receiving assurance the repair would be completed, and a note to the company web page, that was not answered, there is still no repair to the leaking shower. Other than the unfixed leak, all was good and timely.

    Red King Plumbing

    Red King Plumbing

    (2 reviews)

    The owner of Red King Plumbing in Memphis, Tennessee, Sapo, and every member of his team are…read moreabsolutely outstanding. I have been meaning to leave this review since December (we have four-month-old twins, so life has been a little busy!), when his crew replaced our rental property's bathtub while we were out of state in Kansas. Not only did they complete the scheduled work, but they also addressed additional issues that they truly did not have to take on. From the very first interaction, it was clear that Sapo is someone who can be trusted. That level of professionalism and integrity brings priceless peace of mind when work is being done in your home, especially while you are states away and your house contains things you deeply value. He communicates clearly and consistently, calling personally if there is even the slightest hiccup in plans or scheduling. While we were away, he kept us updated on the progress and made sure we understood exactly how everything was going. What truly stood out was his genuine concern for our family. Because we have infant twins, he was especially mindful about the possibility of mold exposure and personally wanted to ensure they were out of the home during the work, just to be safe. That kind of thoughtfulness and care goes far beyond basic customer service, it speaks to his character. He is truly a kind and considerate person. My husband and I highly recommend Red King Plumbing. They have since returned to fix a similar issue, which reminded me that I needed to finally post this review. Once again, they were professional, kind, efficient, and thorough. They truly get the job done right every single time. If the opportunity ever presented itself, I would gladly work for a company like this. That's how much confidence and respect we have for Sapo and his team. If you're looking for a trustworthy, communicative, and skilled plumbing company in Memphis, Red King Plumbing is the one to call.

    service was requested through my property management company due to a stoppage affecting laundry…read moreline and kitchen line , tech came out did not disturb plumbing nor cleanout under kitchen sink ,tech cleared stoppage through laundry box overflow after clearing. very small amount of water came up through overflow , tech asked if I had issue in past I replied not in the 3+ yrs I have been living here ,per tech not sure what caused clog but stated could be from laundry residue build up from over time which is normal wear and tear , however property management company reach out stating tech reported a LIE stating that stoppage was due to grease build up and now I am being charged for a LIE, I spoke with Aaliyah with red king plumbing to confirm if wrong report was submitted based on what I was told per PM company I explained to her how it was cleared & that tech did not disturb kitchen plumbing nor clean out under sink asked if cleared grease and only thing came up was a little water how did he come up wit grease she stated she did not have the report of diag at time of call but would speak with tech to verify verbiage used when report was submitted but assured me she would correct making PM company aware no neglect on my behalf ,however per PM company states plumbing company told them verbally no invoice to support there diag or how he cleared a grease clog only verbal communication tech stated was grease and he cleared grease clog from laundry overflow box the same box that only water came up,I know it's hard times but lying on a tenant insinuating that I am misusing or abusing the property for monetary gain because contracted with a PM company is wrong and says a lot about the companies integrity. I have requested PM company never send this company if service should be needed in the future

    DrainGo Plumbing - plumbing - Updated May 2026

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