I tried to leave a review on Google for this company but I couldn't. Our regular plumber moved…read moreaway so a friend of mine recommended this company bc she knows the owner. So we called them to replace 3 bathroom faucets and replace an outdoor water shut-off valve. Two guys came and they did a great job. We were very pleased so we will definitely call them back when we are able to replace the kitchen faucet!

called to apply for a job and the lady who answered the phone was rude and nasty and didn't want to…read moreanswer and questions if she was this rude when just asking about a job I would not want to deal with them for my plumbing needs

I had water lines replaced on an 18-unit building. The job was complete within 4 days with limited…read moredowntime. My tenants were happy. The price was reasonable. The guys on site during the repair were professional and polite.

We have had this company do work at our home under our home warranty at least four or five times…read more Each time, the repair technicians that came out were able to do the minor repairs and had good customer service. However, each time we have had to engage with the company, the appointment scheduler, a female office person, has had a poor attitude. This most recent time, today, she had the audacity to raise her voice at me. As a result, we have instructed our home warranty company not to send this company back to our home. I would not recommend this company as a result of our experience.

The owner of Red King Plumbing in Memphis, Tennessee, Sapo, and every member of his team are…read moreabsolutely outstanding. I have been meaning to leave this review since December (we have four-month-old twins, so life has been a little busy!), when his crew replaced our rental property's bathtub while we were out of state in Kansas. Not only did they complete the scheduled work, but they also addressed additional issues that they truly did not have to take on. From the very first interaction, it was clear that Sapo is someone who can be trusted. That level of professionalism and integrity brings priceless peace of mind when work is being done in your home, especially while you are states away and your house contains things you deeply value. He communicates clearly and consistently, calling personally if there is even the slightest hiccup in plans or scheduling. While we were away, he kept us updated on the progress and made sure we understood exactly how everything was going. What truly stood out was his genuine concern for our family. Because we have infant twins, he was especially mindful about the possibility of mold exposure and personally wanted to ensure they were out of the home during the work, just to be safe. That kind of thoughtfulness and care goes far beyond basic customer service, it speaks to his character. He is truly a kind and considerate person. My husband and I highly recommend Red King Plumbing. They have since returned to fix a similar issue, which reminded me that I needed to finally post this review. Once again, they were professional, kind, efficient, and thorough. They truly get the job done right every single time. If the opportunity ever presented itself, I would gladly work for a company like this. That's how much confidence and respect we have for Sapo and his team. If you're looking for a trustworthy, communicative, and skilled plumbing company in Memphis, Red King Plumbing is the one to call.

service was requested through my property management company due to a stoppage affecting laundry…read moreline and kitchen line , tech came out did not disturb plumbing nor cleanout under kitchen sink ,tech cleared stoppage through laundry box overflow after clearing. very small amount of water came up through overflow , tech asked if I had issue in past I replied not in the 3+ yrs I have been living here ,per tech not sure what caused clog but stated could be from laundry residue build up from over time which is normal wear and tear , however property management company reach out stating tech reported a LIE stating that stoppage was due to grease build up and now I am being charged for a LIE, I spoke with Aaliyah with red king plumbing to confirm if wrong report was submitted based on what I was told per PM company I explained to her how it was cleared & that tech did not disturb kitchen plumbing nor clean out under sink asked if cleared grease and only thing came up was a little water how did he come up wit grease she stated she did not have the report of diag at time of call but would speak with tech to verify verbiage used when report was submitted but assured me she would correct making PM company aware no neglect on my behalf ,however per PM company states plumbing company told them verbally no invoice to support there diag or how he cleared a grease clog only verbal communication tech stated was grease and he cleared grease clog from laundry overflow box the same box that only water came up,I know it's hard times but lying on a tenant insinuating that I am misusing or abusing the property for monetary gain because contracted with a PM company is wrong and says a lot about the companies integrity. I have requested PM company never send this company if service should be needed in the future

Have done business with this Locke for a long time. When I had rental property he was the plumber…read moreto call. Called him this morning and he was able to come by this afternoon. Quick response.

We ordered a flush button for our Kohler ($89.96!) plus $10 shipping(!) and it was completely…read moreseized, the button would not depress at all. When I called in, an automated message told me to go to go to their website, then it disconnected me- no way to even leave a message. Once I finally did get through, the CSR reluctantly said he'd send me a new one, not believing the first was truly defective. In Short, NOT impressed!

I just had my annual AC maintenance done and I'm thoroughly impressed. They were incredibly…read morethorough, cleaning the coils and checking the coolant levels to ensure everything runs efficiently for the winter. It's rare to find a service that is this honest and doesn't try to upsell you on parts you don't need. My unit is running quieter than ever!u

Smith Heat and Air arrived on time, did a chemical cleaning of my outside condenser unit, didn't…read morerush the job, provided an explanation of his work and my system status , and lastly all performed at a fair price. This was exactly what I was looking for...

In November, I paid to be a priority customer for any service needed. (1 year contract). On…read more1-26-26 I called because my hot water heater stopped working. They scheduled the appointment for Thursday due to the weather. confirmation reminder texts were sent to both my phones. Thursday came...no one showed up. No call no anything. No one has returned my call each day since. Out of desperation, I've had to call another company to come out and I'll be out of pocket with this one for abt $400. This is poor service on a contract YOU sold me and for an appointment that YOU made and for YOU not responding to my messages.

Would never recommend or use them again. Have charged me for services and then text me that they…read moreare no longer Tennessee. All I want is a total refund from these people. Spoke directly with Charles and once I paid for everything, he texts me later that they are no longer servicing Tennessee.