May 19, 2025 Above &Beyond Plumbing & Electrical did the…read morewiring on our new patio. After that past inspection, they installed outlets lighting, and two ceiling fans. One of the ceiling fans was wobbly. I called and asked if they could come out and check it because it should be under warranty as it's been less than two months. The lady on the phone was polite and professional scheduled me quickly for a couple of days later this week. They had an opening today the same day I called and were able to get someone out and take care of it. The electrician and his apprentice also polite and professional. My fan does not wobble. I don't hold the wobble against them because it could happen to anyone they owned up to it and took care of it. If we need an electrician again, Above and Beyond it the top of my list. Very happy with the service 100% recommend them.

Great service from the office and the technicians. Top notch company. Great communication.read more

I tried to leave a review on Google for this company but I couldn't. Our regular plumber moved…read moreaway so a friend of mine recommended this company bc she knows the owner. So we called them to replace 3 bathroom faucets and replace an outdoor water shut-off valve. Two guys came and they did a great job. We were very pleased so we will definitely call them back when we are able to replace the kitchen faucet!

called to apply for a job and the lady who answered the phone was rude and nasty and didn't want to…read moreanswer and questions if she was this rude when just asking about a job I would not want to deal with them for my plumbing needs

I have been a customer for over 20 years with Ray Baker. I hate to say, I will no longer utilize…read moreservices of this company. Yearly maintenance has been paid and I have yet to receive a completed service for this spring. The tech came out, and was to return. This was over 4 weeks ago and no one has come back or addressed this issue. It is my understanding they have had some turnover of employees which I understand but communication is a must for customer service. An individual answering incoming calls actually hung up on my wife when she questioned the service agreement. I have left 3 voicemails with no return call. I am not sure what has taken place with Ray Baker, but it is time I move on to a more reliable company. I have contacted another local company that had great attitude and welcomed my business in the future. I cannot recommend Ray Baker any longer

I've been waiting for my 10-2 timeframe. It is now 3:15 and I just got a call that the plumber says…read moremy job is too hard and he won't be coming. Wow. I'm surprised this company is still in business with customer service like this. Do not bother.

Prompt service and great to work with, we will call them again if needed!!! The price was…read morereasonable, and the technician was friendly and professional.

G and R is a great company, I was needing a new a.c. unit so I called different companies to get…read moreprices and G and R was priced right they wasn't trying to make any extra money these guys were honest and fair, if I had questions I could call office and they always answered any questions or concerns. Thanks g n r for honesty and good service, and good work! Highly recommended. Tina jones

Upfront, this review is solely based on one experience, but that experience was overwhelmingly…read morepositive (amidst a bunch of other not so great ones). We had part of our pipe burst in our front yard and attempted to contact numerous companies, who either quoted outrageous prices ($700+) or charged for a quote to begin with (absurd!), we came across Coker Plumbing. We reached out, they came out shortly thereafter, explained what was wrong and what our options were, quoted us a fair price on the spot, and did the work after we accepted. Shannon was efficient, thorough, and friendly, and we will definitely call him for any future issues, though we hope to encounter none.

Punctual, fast, professional, competent, and friendly. Another company said my drain was…read moreun-snakeable, and recommended cutting a hole in the wall between the bedroom and bathroom. I'm so glad I got a second opinion with Coker Plumbing. They fixed me right up at a very reasonable cost.

I have used these guys for many years, they are my first call when I have trouble or am…read morecontemplating an upgrade at my home. Their technicians have become first name friends and I look forward to hearing about who is where and what they are doing now. I have trusted them to give me immediate and first rate service.

Extremely disappointing--and frankly, confusing--customer experience with Patton…read more Patton apparently says it was established with the goal of providing its customers with "the best customer experience possible." After my experience, I have to assume that statement comes with some very creative definitions of both customer and experience. I first contacted Patton on August 11 after we experienced a power surge the night before and the upstairs HVAC system, which Patton had installed in May of this year, stopped working. We are new to Tennessee and were unfamiliar with brownouts and the possibility of an HVAC system entering a safety shutdown after a power event. I was able to restart the system and it was operating perfectly. I wasn't calling to complain or demand service--I simply wanted to confirm that I had taken the correct steps and hadn't done anything that could potentially damage the system. During that same call, I requested the records for the system, including the warranty registration information. I was told those would be emailed to me. I also requested information about a membership agreement because I was interested in having Patton continue servicing both my upstairs and downstairs HVAC systems. The only information I received was an invitation to become a member on August 11. The records and warranty information I specifically requested? Apparently those were destined for the same place as the promised callback. Later that day, while inspecting the upstairs unit in the attic, I noticed that the copper refrigerant line was exposed. It appeared an attempt had been made to tape or secure it, but the tape had shifted and the line did not appear to be properly insulated or sealed. Considering the system was only approximately three months old, I called Patton on August 12 and politely asked if someone could come out and properly secure the line. I was told someone would call me back. They didn't. On August 17, I tried calling again. This time I was greeted with the message: "We cannot complete this call." Apparently, this is Patton's interpretation of the "best customer experience possible." It turns out my phone number had been blocked. I'm still trying to understand exactly what I did to earn that distinction. I wasn't abusive. I wasn't demanding anything unreasonable. I wasn't even asking them to do anything beyond addressing a concern with an installation that they had performed only three months earlier. I was also trying to obtain basic warranty and equipment documentation for a system they installed. The other issue involved the downstairs HVAC system, which was installed in 2023. I asked whether Patton had service records showing whether the system had been properly maintained and whether I could obtain those records. I was told they don't keep records. As a military family that has moved several times, we've dealt with quite a few HVAC companies over the years, and we've always been provided maintenance and service documentation. So I found that answer unusual and asked some perfectly reasonable follow-up questions. I was trying to understand the history of the system and make sure there weren't existing issues I needed to know about. Apparently, asking questions about your HVAC systems is enough to get you promoted to the "do not answer this customer's calls" list. I understand that misunderstandings happen. I understand that companies get busy. I even understand that a company may occasionally disagree with a customer's request. What I don't understand is blocking a customer's phone number instead of communicating with them. If Patton's idea of delivering the "best customer experience possible" is promising to send documentation and never sending it, promising a callback and never making it, refusing to provide basic service information, and ultimately blocking the customer's phone number, then I suppose they have succeeded spectacularly. Unfortunately, this experience has completely undermined my confidence in allowing Patton to service or stand behind either of my HVAC systems going forward. The irony is that I initially contacted Patton because I wanted to continue doing business with them. I was literally asking how to become a maintenance customer. They managed to turn a customer who was actively trying to give them more business into a former customer without ever having to say "no" to the membership. That's genuinely impressive. There are plenty of HVAC companies that understand that customer service means more than installing a unit and collecting a check. I strongly recommend finding one of those companies. I made sure to let my realtor know as well so she can recommend literally anyone else to those new to the area and unaware of these guys. If "the best customer experience possible" is actually the goal, Patton may want to consider starting with answering the customer's phone call.

In addition to damage, very unprofessional! Prodigy Plumbers were sent by my home warranty…read morecompany. Prodigy Plumbers created a leak from not completely caulking around the faucet replacement. On first visit by Prodigy they found where water was dripping from the faucet into the tub, no damage to anything, just drips, which was why our waterbill was so high. They replaced the faucet in upstairs bathroom on 6/2/2023. On 6/3/2023 while son was taking a shower, water began to drip from the kitchen ceiling on the first floor, creating a water stain. I called Prodigy about the problem, they returned on Monday 6/5/23 and found and fixed where they had left a hole in caulking around the new faucet. I asked about the resulting damage to my kitchen ceiling from their error and they stated they don't do that type work. I asked were they going to pay for the damage they caused and they directed me back to Choice. Choice explained they were not liable for the technicians damage, and advised to contact Prodigy for their damage. I did and the lady who I assume is the owner was very nasty and rude. She first kept saying they don't do drywall work. I understand that, when she finally let me speak I explained this was not previous damage from the faucet leaking. She then put me on hold and I suspect she spoke with the technicians. She then comes back and says well they don't do caulking they only did it as a courtesy. No one asked or told me "they were doing as a courtesy???" they replaced the faucet. Regardless, courtesy or not, they created the damage. She then became very rude, wouldn't let me speak and hung up on me. Do not use this company, if they create damage they do not want to pay for it. I have now opened a civil suit to get them to pay for the damage they created.

Prodigy promptly answered my call regarding frozen pipesand began work as soon as he could, which,…read moredue to a backup in work caused by a hard freeze in Feb., and covid, was within a few days. When pipe replacement was completed, a freeze damaged cylinder in the shower was discovered, causing a leak, overloading my septic tank. I was informed by John, that the part had been ordered and should arrive in about five days. When I heard nothing further, I began calling. After numerous calls, receiving assurance the repair would be completed, and a note to the company web page, that was not answered, there is still no repair to the leaking shower. Other than the unfixed leak, all was good and timely.

Our washing machine and kitchen sink drains were clogged up and they got the problem fixed quick!…read moreWe have not had any issues since they fixed it. Great job! They were able to come unclog our pipes pretty quickly considering this happened the same week as Christmas/New Years and there was a snow storm here. They prioritized people with broken pipes and no water but were still able to get to us in a couple of days! Good service, friendly, efficient, and reasonable pricing!