I've used draingo for several plumbing issues at my home and the team is always prompt, polite, and…read morefairly priced. I would definitely recommend them.

Job was very poorly done. Had to call and beg them to come back and finish the job which took an…read moreextra week of constantly calling them. For the price they charge, i expected a more professional result and service. horrible company that only wants to take your money and run. if you like the thrill of the chase to get the job complteted then use them. if you want quailty work find someone... any one else.

We need a reliable company to check our HVAC system twice a year! We found that company with Ryan…read moreat Infinity Heating and Air!

Failed to provide information. Terrible service. Sold us expensive services we did not need at…read morehigh rate. Implied we had mold by saying we had "m" but they couldn't say the word or we would have to pay for remediation and that would costs a fortune and eliminate resale of our home in the future. Do NOT use

Electrical Estimate for new addition. Prompt response, reasonable priced, estimator was…read moreknowledgeable, professional, and took time to cover everything with me. This is a service everyone show used! Thank you. I appreciate you.

Choate's installed a complete HAVAC system for us 9 years ago. I called them on a Friday because…read morethe AC was not cooling. Was given a Saturday appt. from 1-7 PM. The tech spent over two hours and took 22 photos of the AC system, the furnace, the hot water tank, the main breaker box. 22 photos trying to find something else to tell us needed replacing. He said we had a leak but he could not find it. He said he could do a pressure test for $400. and keep looking, or we could buy a complete new AC system for $10,000. I asked if he would refill system with refrigerant while we considered our options. He said that would cost $190 a pound for the refrigerant which required 8 pounds, for a cost of $1,520. Our system still had 12 months of original warranty remaining but the tech was of no assistance in determining if the leak was even in one of the AC components still under warranty. He was only interested in selling more testing, or a complete new system. The next day I called another company. He showed up on Sunday no less, found the leak in 30 minutes, tightened a connection, added 2 pounds of refrigerant, and charged us $260. for a SUNDAY service call ! I paid Choate's $159. for their trip charge plus a diagnostic fee, which was " You have a leak." And remember my system was installed by Choate's and still under warranty. Stay away from Choate's, run away from Choate's as fast as you can.

While they were not able to perform the service I requested (septic tank), the customer service…read moredepartment seemed genuinely concerned resolving the misinformation issue and they referred me to another company.

They cleared the bathroom sink drain but it was very, very expensive. There were a lot of…read moreadditional, unexpected charges.

Called Conway to request and quot it an est on services which were leaky faucets. on first initial…read morecall I talked to a wonderful lady named Theresa she stated that there was no service charge/fee and even provided me with a $50 off coupon. but then dispatch calls and says it's $119 diagnostic fee that doesnt go toward booking services and the $50 coupon also can't be used toward diagnostic fee only for services if I chose to proceed. no thank you you guys don't even have clear concise communication within your company how can I trust you to not overprice my services.

I needed my main sewer line reamed out, and was lured in by a $79 special they were having. My God…read morethis company is a joke. They sent one guy out who didn't have the tool to open the outside outlet to the sewer line. Then another guy showed up he didn't have any tools either. He then moved through my front yard like Karnak, The Magician using ESP to decide I needed to replace my entire sewer line for $15,000. What these con artists were really selling was a 15 year loan to pay for the sewer line replacement. I kept saying I only needed my main sewer line reamed out. Oh, that was going to cost anywhere from $700 to $1000. These guys are not plumbers. Do Not Use Them. And for God's sake don't sign anything. The guy kept pushing this clip board at me saying, "Sign it. Sign it." The whole operation is crooked. ~RUN--WHILE YOU STILL HAVE A CHANCE~

In addition to damage, very unprofessional! Prodigy Plumbers were sent by my home warranty…read morecompany. Prodigy Plumbers created a leak from not completely caulking around the faucet replacement. On first visit by Prodigy they found where water was dripping from the faucet into the tub, no damage to anything, just drips, which was why our waterbill was so high. They replaced the faucet in upstairs bathroom on 6/2/2023. On 6/3/2023 while son was taking a shower, water began to drip from the kitchen ceiling on the first floor, creating a water stain. I called Prodigy about the problem, they returned on Monday 6/5/23 and found and fixed where they had left a hole in caulking around the new faucet. I asked about the resulting damage to my kitchen ceiling from their error and they stated they don't do that type work. I asked were they going to pay for the damage they caused and they directed me back to Choice. Choice explained they were not liable for the technicians damage, and advised to contact Prodigy for their damage. I did and the lady who I assume is the owner was very nasty and rude. She first kept saying they don't do drywall work. I understand that, when she finally let me speak I explained this was not previous damage from the faucet leaking. She then put me on hold and I suspect she spoke with the technicians. She then comes back and says well they don't do caulking they only did it as a courtesy. No one asked or told me "they were doing as a courtesy???" they replaced the faucet. Regardless, courtesy or not, they created the damage. She then became very rude, wouldn't let me speak and hung up on me. Do not use this company, if they create damage they do not want to pay for it. I have now opened a civil suit to get them to pay for the damage they created.

Prodigy promptly answered my call regarding frozen pipesand began work as soon as he could, which,…read moredue to a backup in work caused by a hard freeze in Feb., and covid, was within a few days. When pipe replacement was completed, a freeze damaged cylinder in the shower was discovered, causing a leak, overloading my septic tank. I was informed by John, that the part had been ordered and should arrive in about five days. When I heard nothing further, I began calling. After numerous calls, receiving assurance the repair would be completed, and a note to the company web page, that was not answered, there is still no repair to the leaking shower. Other than the unfixed leak, all was good and timely.

have normally had good experiences with Mr. Rooter but my last appointment back in May and today's…read moreappointment were awful. We don't have alot of money so we get done what we can afford. Once or twice a year our plumbing gets stopped up and our clean out is on the side of the house. It's old but all plumbers have been able to access it. The same plumber they sent in May came today. He very dry and doesn't talk much which is fine but when he couldn't access the pipe he used curse words to describe his frustration. I'm frustrated too because I don't have any money and was scraping to come up with $300. He tells me I need $700 just to see what's going on. He was very rude. On the bright side I wasn't charged. I'll look for another plumbing service going forward. I hate that because the ladies in their office are super nice!

They Always answers the phone quickly, and very professional crew. They are also very fairly pricedread more

I will definitely use again. He came out late at night to diagnose the problem, got the part the…read morenext day and had it fixed. Real down to earth guy. Travis explained the problem and fixed it very promptly. I highly recommend you give Travis a call, you won't be disappointed.

From the owner: Quality HVAC services without breaking the bank!read more