I've used draingo for several plumbing issues at my home and the team is always prompt, polite, and…read morefairly priced. I would definitely recommend them.

Shop around! Even with a home warranty. They charged me labor of $400 on materials no more than $60…read moreon a water heater. It's REQUIRED to now install an earthquake frame and new piping. My warranty didn't cover this new requirement so they charged me $500 for it and new piping connected to the water heater, which HAS to be replaced anyway, but why would labor cost $127 for the water heater and roughly $400 for an earthquake frame that cost $30 and pvc pipe/attachments that cost no more than $30. That's unheard of, and unacceptable. If there was a way to get over, this is it. The install was great, the price for labor is terrible. And they claim to be the "cheapest"

We need a reliable company to check our HVAC system twice a year! We found that company with Ryan…read moreat Infinity Heating and Air!

Failed to provide information. Terrible service. Sold us expensive services we did not need at…read morehigh rate. Implied we had mold by saying we had "m" but they couldn't say the word or we would have to pay for remediation and that would costs a fortune and eliminate resale of our home in the future. Do NOT use

In a previous review, I gave Choate's a one star review. Jason from the company asked me to contact…read morehim, and I did. We discussed the price issue, and he was very gracious. We arrived at a compromise that satisfied both of us. Therefore, I'm now giving Choate's a five star review.

Choate's installed a complete HAVAC system for us 9 years ago. I called them on a Friday because…read morethe AC was not cooling. Was given a Saturday appt. from 1-7 PM. The tech spent over two hours and took 22 photos of the AC system, the furnace, the hot water tank, the main breaker box. 22 photos trying to find something else to tell us needed replacing. He said we had a leak but he could not find it. He said he could do a pressure test for $400. and keep looking, or we could buy a complete new AC system for $10,000. I asked if he would refill system with refrigerant while we considered our options. He said that would cost $190 a pound for the refrigerant which required 8 pounds, for a cost of $1,520. Our system still had 12 months of original warranty remaining but the tech was of no assistance in determining if the leak was even in one of the AC components still under warranty. He was only interested in selling more testing, or a complete new system. The next day I called another company. He showed up on Sunday no less, found the leak in 30 minutes, tightened a connection, added 2 pounds of refrigerant, and charged us $260. for a SUNDAY service call ! I paid Choate's $159. for their trip charge plus a diagnostic fee, which was " You have a leak." And remember my system was installed by Choate's and still under warranty. Stay away from Choate's, run away from Choate's as fast as you can.

While they were not able to perform the service I requested (septic tank), the customer service…read moredepartment seemed genuinely concerned resolving the misinformation issue and they referred me to another company.

They cleared the bathroom sink drain but it was very, very expensive. There were a lot of…read moreadditional, unexpected charges.

Jaques was wonderful! Service on a Sunday. So miserable hot today....shocked they still got here on…read moretime. Super friendly and knowledgable. Thanks Again!

Run! Do not call this company. I question whether they are even plumbers. And whatever you do…read moredon't fall for their "special" deals because it's a scam. These people are only interested in ripping you off. I tried to take advantage of their $79 main sewer line clean out. They came with no tools and a bunch of bullshit. They wanted $800 to begin work. and $15,000 to fix the problem. They tried to get me to sign up for a 15 year loan, really pressuring me. They are criminals. Do not let them on to your property.

In addition to damage, very unprofessional! Prodigy Plumbers were sent by my home warranty…read morecompany. Prodigy Plumbers created a leak from not completely caulking around the faucet replacement. On first visit by Prodigy they found where water was dripping from the faucet into the tub, no damage to anything, just drips, which was why our waterbill was so high. They replaced the faucet in upstairs bathroom on 6/2/2023. On 6/3/2023 while son was taking a shower, water began to drip from the kitchen ceiling on the first floor, creating a water stain. I called Prodigy about the problem, they returned on Monday 6/5/23 and found and fixed where they had left a hole in caulking around the new faucet. I asked about the resulting damage to my kitchen ceiling from their error and they stated they don't do that type work. I asked were they going to pay for the damage they caused and they directed me back to Choice. Choice explained they were not liable for the technicians damage, and advised to contact Prodigy for their damage. I did and the lady who I assume is the owner was very nasty and rude. She first kept saying they don't do drywall work. I understand that, when she finally let me speak I explained this was not previous damage from the faucet leaking. She then put me on hold and I suspect she spoke with the technicians. She then comes back and says well they don't do caulking they only did it as a courtesy. No one asked or told me "they were doing as a courtesy???" they replaced the faucet. Regardless, courtesy or not, they created the damage. She then became very rude, wouldn't let me speak and hung up on me. Do not use this company, if they create damage they do not want to pay for it. I have now opened a civil suit to get them to pay for the damage they created.

Prodigy promptly answered my call regarding frozen pipesand began work as soon as he could, which,…read moredue to a backup in work caused by a hard freeze in Feb., and covid, was within a few days. When pipe replacement was completed, a freeze damaged cylinder in the shower was discovered, causing a leak, overloading my septic tank. I was informed by John, that the part had been ordered and should arrive in about five days. When I heard nothing further, I began calling. After numerous calls, receiving assurance the repair would be completed, and a note to the company web page, that was not answered, there is still no repair to the leaking shower. Other than the unfixed leak, all was good and timely.

They Always answers the phone quickly, and very professional crew. They are also very fairly pricedread more

They park on the sidewalks in historic districts where the sidewalks are already in bad shape. They…read moremake the area unsafe for disabled people

I will definitely use again. He came out late at night to diagnose the problem, got the part the…read morenext day and had it fixed. Real down to earth guy. Travis explained the problem and fixed it very promptly. I highly recommend you give Travis a call, you won't be disappointed.

From the owner: Quality HVAC services without breaking the bank!read more