Josh was super nice, friendly and professional. He assessed the problem correctly but was real quick to sit down to discuss buying a whole new unit while pushing the doom and gloom of expensive repairs. It felt like being at a car dealership when Josh kept "checking with his boss on price." Once he went into sales mode with a ton of overwhelming technical explanations and benefits to higher priced units, complete with automotive analogies, we stopped listening and tapped out. To be fair, Josh did offer to do a repair for an inflated price in order to justify purchasing a new unit. R-22 refrigerant (freon) stopped being produced in 2010. Most likely, if you have an 11 year old unit, you will most likely be encouraged to swap units. I do appreciate his honesty regarding troubleshooting, but was really turned off by the slick hard sell. Beware, you'll get a call the next day asking what model you wanted. I'm very surprised they have a 5 star rating. My thinking, will I always be overcharged if I use this company in the future? If you have money to burn and don't care about prices, this company is for you. Just wasn't what I was willing to deal with. read more

We called All Pro out because our AC unit was leaking water. Their technician inspected the whole unit and determined that it was creating ice inside because it was dirty and we paid to have the blower fan and coil cleaned, which he did very thoroughly. He was very professional and showed us how dirty the coil was. For the extensiveness of the job it was definitely worth the money. The real reason All Pro gets 5 stars in my eyes though is how they handled my AC motor giving up last night. The night after they worked on it the motor died and I was very upset. Anyone who lives in Riverside knows how hot it's been, and I was mortified because they aren't open on Sundays. However, despite them not being open they got back to me immediately about the problem and came out to replace the entire motor. The technician and supervisor who came out were really friendly and fixed it up quickly. I'm so relieved that we contacted a company that puts so much integrity into their work. I will definitely hire them again in the future! read more

I am very lucky I was given many positive recommendations for this company! The 2 men that came out to my mother-in-laws house were very professional and knowledgeable. I don't just sit back as you do all the work and wait for the bill. I ask questions and want to know what's going on step by step. (Sorry I'm annoying lol) I just like to know exactly what I'm paying for. I am very happy knowing I have a reputable company to leave mother-in-law with for her future services, repairs and upkeep. I would highly recommend this company to everyone. Thank you for the great work, the knowledge you shared, speedy work, and great prices! #feelingcool haha read more

I've been screwed over many times by AC companies, knowing its Sunmer and damn hot outside allot of companies take advantage. I have to say I feel beyond blessed I called All Pro! Dustin was prompt, honest and very thorough. Thank you for same day service and for your honest work! read more

Our residential central A/C unit stopped blowing cool air and I noticed that the outdoor unit in our backyard didn't kick on as well. I looked online to see if I could trouble shoot it myself, but without the proper tools and guidance, I had to definitely get a professional out here. I immidiately turned to Yelp to see what options I had. I came across 2 in my area. And there was a very lovely receptionist that answered my call promptly (Her name was Breanna). She got my info and was able to get me an appointment the SAME DAY! I gladly accepted the appointment for 3 - 5 PM. The field technician gave me a call around 3:45 PM to notify me that he is on his way and he arrived within 40 minutes. Very pleasant gentleman (His name was Chris) approached with a smile and got right down to business. Asked me what happened to help him guage what the issue was, and boom figured it out and gave me my options. Did not try to up sell me or haggle me with unnecessary services. Luckily for me, it was one of the most common A/C breakdown parts. He was in and out within 30 mins. Honestly, I haven't seen such great service like this in a very long time. Especially with me being the last one of his calls for the day. THANK YOU ALL AIR PRO! read more

I've been using All Pro AC for a few years. I currently have an annual contract so ALL PRO can checking my HVAC and do maintenance. I've had different workers, all of whom have been friendly and knowledgeable. Today, Ken performed maintenance and answered questions I had. He was very helpful. The respect and expertise I receive each time from ALL PRO is what I have become to expect, but am grateful for. I will also give a shout out to office staff, who reach out to make appointments as they are top notch as well. My recommendation: give ALL PRO a call! read more

I was very pleased with my experience with All Pro Air. Sheldon and Barry visited the site of my home addition to discuss preparations for a ductless mini-split and then Sheldon patiently discussed various options for a cooling/heating solution that would work with my space. All work was done very well with consideration of how the final installation would look and operate. Both men were polite, knowledgable, and very skilled. The system works perfectly and has been tucked out of sight making a minimal impact on the outside of my home. They even took the time to make sure my current HVAC system was running properly, sufficiently insulated, and even offered to submit my registration/warranty paperwork! All Pro Air made the whole process very easy and I would definitely use them again. read more

Now that things are starting to cool off and we tried using the heater again with no luck. Some of our friends recommended All Pro Air their staff was very informative they explained every step of the process and everything went exactly the way they said it would. There were no surprises just great service. Thanks All Pro Air read more

Outstanding customer service. Ryan walked me through the problems and solutions. He did a great job and the price was very reasonable. I had a previous company come out and charged me $200 just to tell me they did not know what was wrong with my system. Ryan was able to identify the issues and fix the problem. Very very satisfied read more

They are very professional, quick, well-priced, and provide excellent customer service. I got a quote for a new air conditioner on a Tuesday, and it was installed that Saturday. read more

I was having issues with my home air conditioning unit a few weeks ago and my family and I couldin't stand the heat any longer! I had previously contacted two other A/C companies, and both stated I required to replace the complete system. Assuming we required a new A/C unit, I called All Pro Air and I was impressed with their timely and professional service. The technician who arrived confirmed it was a minor fix, and had it running in no time! I must say, I was very dissapointed by the attempted up-sell of the other two companies! All Pro Air was able to save me ALOT of money, at a very reasonable price! I have since recommended them to all of my friends! I say give give them a call!! read more

They did a fabulous job at my parents house. Justin and Josh are very friendly and professional. Both gentlemen take the time to ensure that the job is done correctly, and that everything is working before they leave. They are also very knowledgeable and both take the time to answer any and all questions we had. I highly recommend All Pro Air and will not hesitate to call for any and all future air conditioning needs/repairs. read more

Appreciated the professionalism and thorough work that was performed my Nick and Josh ! Highly recommend for future maintenance of my AC-FAU... read more

Found leaks three other air people missed. I could see the one leak myself when they pointed it out. Came out after the service when I smelled a terrible smell in my bedroom. My son and I both thought it was coming from the vent. They drove over after midnight and crawled through the attic checking everything. They did not even charge me! Later, I found it was something in the fan light that had burned out. I thought I would never find an honest AC company. read more

This has been such a great experience dealing with losing our air conditioning! Autumn called us promptly and said she could have someone respond to our issue the same day. Ken arrived 3 hours later, diagnosed the problem and had us up and running quickly. There was no trying to sell us more than we needed which was greatly appreciated. We highly recommend them and will always use them in the future. read more

Couple of years ago I had them out to fix heater and Justin came out and was great and funny and just best customer service. Now hottest day ever my AC goes out. Called made appointment and was scheduled for Monday which I thought was awesome. Got a call a little while later and they could get me today! David came and did a great job and again so nice, efficient, and polite. And best of all sitting in a cool house. Price was so reasonable I signed up for regular maintenance with them. Fantastic company highly recommend! read more

Best service and lowest quote. Professional, friendly and knowledgeable. Took the time to explain exactly what needed to be done and why. I felt I could trust them. We will be calling them back if/when we have issues. read more

In the middle of a heatwave, they were able to schedule me the next day. Josh, the technician arrived before my scheduled time and quickly began to diagnose the issue with my ac unit. He then explained all my repair or replacement options, detailing the estimated costs and potential drawbacks of each course of action when trying to keep a 20 year old system operating. Josh took a lot of time answering all of my questions and he seemed genuinely concerned about my ability to make informed choices. We concluded that a new system was probably the best long term option. Since our new system would not be installed for two days and our second floor ac would not be functioning, he called to see if he could get permission to install a loaner part so that we would have ac until our new system was up and operating. I was shocked when he said it had been approved. This level of customer service is outstanding. Thank you Josh and All Pro Air Looking forward to our new system. read more

All Pro installed my new HVAC unit. From the beginning of the process ( estimates) to the finish, I was exceptionally impressed. They went above and beyond expectations in customer care. Me and my brothers comfort was their first priority. A portable air conditioner Was provided for 2 rooms til work began the next morning. (This was my last estimate of the day and it ended after normal business hours. Just a side note....Mike, the service manager came by after hours because I wanted just 1 more estimate. He came by to talk to me with no hesitation. I enjoyed watching the true camaraderie of the crew, Chris, Hans, and Tyrone. They were very professional and worked as if they truly enjoyed the work. Very rare these days. There is so much more I want say, but I will conclude with this....if you want old fashioned customer service, care to detail, and very very knowledgeable people, This is your company read more

They were extremely accommodating and fixed everything we needed fixing that day. We were so satisfied with the customer service we signed up to be a member! Would recommend! read more

This is the second time that I've had this company out. The first time was for my air and the second was for my heater. We were dealing with a horrible company that was supposed to fix our heater and dryer. I finally stopped going back and forth with them and called All Air Pro. They had someone out the next day and we only had to pay them the charge to come out. Apparently it was simply a disconnected wire. The other company that came out was going to charge us $131. I would recommend this company to anyone. They are professional, prompt, and have excellent customer service. read more

Good job. As the name says: All Pro Air. They aren't afraid of mini-split systems. They fixed the poorly formed factory flanges, neatened up my installation, refilled and tested the system. My tenant said it kept him cool over these last really hot days. read more

Your Company is the Best. Josh was very helpful with all my question's and very knowledgable with my new system. Thank you.

Best a/c company around, great customer service friendly guys that know what there doing. They keep my a/c and heater unit running great i never have a problem with them great people and I would refer them to everyone. read more

My AC stopped blowing air during Easter, Thank God it wasn't super hot! I messaged a few places not expecting anyone to response through Yelp, and Heather from All Pro Air got back to me about 20 mins from my initial request. I was pretty impressed. Heather Set me up with an appointment with Josh. Josh was on time and very professional even put on shoe covers for my floor & Practiced social distancing. Within 15 Mins he was able to locate and fix the issue. Thank you Heather, Josh, and Barry for the Yelp Discount! You guys are running a great business and thank you all for your help! I would recommend Anyone to this place. read more

I would like to HIGHLY recommend All-Pro Air to anyone who is in need for heating or air conditioning service. I bought a new heating and air conditioning unit from another Lennox authorized service dealer and had a horrible experience, with multiple problems arising from their lack of knowledge of the system, installation and poor management of the company. For 2 years I had to deal with them not being able to setup the system properly, leaving me without heating multiple times during winter as well and no air conditioning during summer. I ended up calling Lennox directly to request another authorized service company in my area and they recommended All-Pro-Air. I cannot believe the difference in professionalism and level of customer service. Everyone from the receptionist to the owners, including the Service Techs that came to my house were unbelievably friendly, well educated on the system and extremely professional. From the moment Trisha (the receptionist) answered the phone in a very friendly manner, to her real empathy when I explained to her the issues I had been dealing with. She promptly forwarded my case to the owners and they offered to come to my house personally to fix my system once and for all, along with bringing a regional Lennox representative to my house to make sure my system to set up properly. Before we agreed on a date and time, they offered to send a technician over the same afternoon I called, to see if it was something they could do in the meantime. Dustin (the technician) was very keen in discovering a few items that contributed to the problem. Although that was not the reason for his visit (the original issue was a burning smell on the supply vents), because of his actions, we discovered that the prior company had not fixed their issues, but instead disconnected certain functions of the system. Sheldon and Barry (I believe the owners) are incredible!!! not only did they check my system completely and were able to sort out the cause of all my problems, fix it...but at the end, they said they would not charge me. This is a company that DID NOT install my system, but they felt I was dealt the short end of the stick, so they took it upon themselves to correct a mistake that some other company had done...at no cost to me. That happened during winter when i was experiencing problems with my heater. This week my Air Conditioning stopped cooling, just hot air coming out. So I immediately called All-Pro-Air again and Trisha still remembered my name and who I was. She told me she will take care of me and they were able to send a technician the following day. This time Justin showed up (another great technician). Once again he checked all my system and was able to resolve my problems in a very friendly and expedition manner. Apparently i had been loosing my refrigerant from a loose valve (probably caused during the initial installation). To my surprise, when he was done, he once again mentioned that they wont charge me anything, that they will get in touch with the company that did the original installation and request them cover their cost. I CANNOT emphasize how amazing this company is. Absolutely everyone from the receptionist to the owner, including their service techs have bent over backwards to make things right for me, even though it was not their fault to begin with. It makes SUCH a huge difference dealing with a company like this. I truly believe everyone should use them, I wish I had from the beginning. I bought a very expensive new unit and didn't think it would make a big difference which company installed it...I guess I learned the hard way it does. I've taken the time to write all this review so that others don't have to go through what I did during the last 2 years. All-Pro-Air has won my business and I would be recommending them to everyone I know. I've also signed a Service Agreement with them so I don't have to worry about anything anymore...I'll let the professionals handle it. Thanks again All-Pro-Air for your amazing Service and dedication to provide such an amazing experience to your customer. read more

My husband and I bought our house 6 years ago. At that time our son was 1 year old. Ever since we moved in, this little guy has been sick with upper respiratory infection, pneumonia, and now asthma. I kept telling my husband that I felt the house was making him sick. We knew we needed to get our AC unit looked because the thermostat was really old. We had a few people come out but all they said was " the AC seems to be functioning fine" so we had them just maintenance the unit and off they went. Our Son still sick all the time and wheezing. Then we noticed that no matter what we did our house was always cold. The kids rooms never were warm despite having the heat at 80 degrees. Our electric bill well over $200/ month and gas bill $160. We finally decided to get someone to come out and give us yet another estimate on a new AC / duct system. All pro air was the 6th consult we had. Tom came out on a Saturday and spent time with my husband and I going over everything that was needing to be done. He was so kind and knowledgeable with the system and product. He was not pushy at all made us feel comfortable and good about our decision, and he is honest. By Tuesday, 3 days later, Jeff and Travis showed up to start the project. They also were so kind and respectful. They cleaned up after themselves so I didn't have to worry about that. Tom continued to check in on us daily making sure everything was going well. The crew showed up when they said they would, and we knew we made the right choice. You can tell they really care about their customers. The whole process was quick and pretty easy it took 2 days to complete. We ended up with a new AC unit, all new ducts. we did choose to add the air scrubber system to help our son have a clean home to live in. I give all pro air, Tom, Jeff, and Travis 5 stars and I will never go anywhere else. I really appreciate all they do. read more

We were referred to All Pro Air through Lowe's and oh my goodness, the field manager that came to see us yesterday, Steve Ibarra, was simply outstanding! Excellent communication and awesome service followed by our 2 wall heaters getting installed today, and again great service, amen! And yes that's right, one phone call, a visit same day then service installation the following day??? You can't beat that!! Thank you All Pro Air read more

Since writing my last review, Barry from All Pro Air contacted me in regards to my previous review and apologized for the service I received. Barry offered to make things right and schedule an appointment to come out to my house. On the day of my appointment, Barry and Sheldon arrived to my house. They rechecked my A/C unit and serviced all areas needed to be done. Not only did they Fix my A/C issues, Sheldon went far and beyond his call of duty and repaired my side gate!! Barry and Sheldon really showed me why they are a 5+ Star rated company. I will definitely use All Pro Air and recommend them for future repairs! They really do care about customer service! Thank you, Barry & Sheldon!! read more

Before i get into it, i just want to throw out there that I know how to DIY most of my projects and always do my home work before calling vendors. This is my second time using these guy. The first time they came when my main A/C was acting up. They charged me the flat investigation fee, the issue turned out to be a silly mis-configure done by previous home owners. Even though they could have just left for 10min worth of work the man stuck around to check out the rest of the system answer any questions we had. It was informative and helpful making the fee worth it. Years later I called these guys for a 2nd visit, Tom came out and instead of trying to cram something I didn't need or couldn't afford down my throat. The guy treated me like a person, we talked he got a better understanding of what i wanted and gave me options. Honestly, I've gotten a ton of quotes in the last year from about 20 vendors. These guys really are amazing. I never give a review unless I've actually used them for the work but i'm so blown away that I had to leave a positive feedback even before getting started. read more

The same day that our AC broke down, David was able to install a new thermostat and capacitor in less than half an hour. When it broke again two days later, he came by, found the problem, and fixed it for free! (Drainage was backed up due to excess condensation forming on the unit as a result of being running all the time) Great service and very affordable! read more

All pro air is hands down the best AC company in town!, outstanding pricing and phenomenal customer service!, got an XC20 Lennox system installed last week and we are very pleased with the installation and the equipment, this system is super quite that I thought at one point it wasn't working.. lol... I definitely recommend this company to anyone... read more

My ac started to make a loud noise. It rattled my whole house. It was awful. Tech came out a bit late but I was informed he was behind schedule. It happens. He was professional. He didnt recommend I do anything. He didn't tell me I needed 50 other things like when you take your car to the mechanic. Well my ac didnt work the next day. All Pro came back out the very next day to take care of it. Problem solved. I love the fact that they sent back the same tech so he knew what to do. Reasonable pricing and highly recommend. read more

Dustin at All Pro Air saved the day on Labor Day no less. He quickly diagnosed and solved the problem with my AC unit. He even went out of his way to check out other areas of my HVAC system to make sure everything was running the way it should. You can tell he is very knowledgeable and answered all my questions and concerns. I've had multiple AC companies come over and Dustin at All Pro Air is by far the best I've had to date. Thank you All Pro Air for taking our call on Labor Day and making our day..my small dog included! read more

Josh Seal was awesome! Very polite and knowledgeable. Explained to me in detail on what he was doing and his findings afterwards. After several attempts,I found my A/C and Heating Co. for my maintenance and repair needs! Highly recommended. read more

Josh, the All Pro Air tech, came to my house and fixed my faulty thermostat. Before he entered my home, he put on the proper protective attire for his visit. He quickly diagnosed the problem and replaced the faulty unit. During his visit he displayed professionalism at all times, and he was friendly in his attitude and demeanor while explaining what needed to be done. From my experience, I would not hesitate to use All Pro Air again. read more

All pro air was excellent. We called them because our unit was leaking. They had someone out the very next day. Our technician was Dustin I believe. He was very courteous and on time! Turns out it was an easy fix but they didn't try to charge us for stuff we didn't need. We will definitely be calling them in the future. read more

Our air went out on the hottest day yet so we called All Pro Air and he was out that same day and fixed it in about a hour. We are so happy with his quick response and he does excellent work without trying to sell you a NEW AIR CONDITIONER. THANKS WE WILL ONLY CALL HIM FOR WORK. read more

I don't usually leave reviews...but I'll like to give All Pro Air 5 stars. They fixed my a/c promptly and Tech Josh was very professional. I highly recommend them! Thank you! read more

I chose All Pro Air from their Yelp reviews and I was not disappointed! Very professional. On time. Chris was so friendly and helpful! He answered all my questions and was fast and efficient! My dog loved him too. I highly recommend this company. Thank you for your exceptional service Chris! read more