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    Dragon Software & Computer Repair

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

    Services - Dragon Software & Computer Repair

    Data recovery

    Web design

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    13 years ago

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    GB Wireless Cell Phone Computer Repair - GB Wireless Cell Phone Computer Repair

    GB Wireless Cell Phone Computer Repair

    (86 reviews)

    Columbia Heights

    As an avid DIYer (Destroy It Yourself), I made a bad move while replacing the housing on my…read moreNintendo Switch. I accidentally ripped the battery connector off the motherboard. Two of the five pads were also removed in the process. I reached out to a few businesses on Yelp to see if anyone can solder a new battery connector and the amount of people who tried to highball me was ridiculous. They tried to charge me the cost of a whole new motherboard. Gale, from GB Wireless, responded to me with a decent price so I drove over there the next morning they were open. Since it wasn't just a solder service but also him having to figure out where the ripped pads lead, I had to pay a little more but it was worth it. Gale was very friendly and was great at explaining what he would need to do. He gave me the estimate and said it would be ready the next day. A few hours later, I get a call saying he was able to fix it and my Switch is working perfectly. I appreciate service like this. As the customer, it just feels like they go above and beyond. Now I know where to go the next time I destroy something!

    I was so relieved to speak with the owner who said my phone sounded fixable, which got water…read morespilled on the port and wasn't charging. I was limping along charging it with a wireless charger but was nervous if I didn't get it fixed it would short circuit on me. The owner told me to come in the next day when they open at 10am doe my best chance at same day repair. Said that it was likely a need for me to replace the whole frame or whatever the port is connected to. I took it in and he took a quick look and said it was likely it just needed a little cleaning, no need to replace any part and that it could be done in 15 mins. My jaw dropped. I was so glad I didn't go to a mall kiosk because the last time this happened I had to pay nearly $200 to get a whole part replaced. I'm a happy customer and would come back here for any future phone repair needs!

    Intellect Computers

    Intellect Computers

    (27 reviews)

    $$

    Skyline

    I recently took an external hard drive that had crashed because I have valuable information in it…read more The business advertises itself as doing data recovery. I dropped off the hard drive and was told that I would get a call in a few days with a diagnosis. There are signs everywhere that there is a diagnostic fee of $59. If you get the work done, the diagnostic fee is applied to the price of the work. After a week of waiting I called to get a status. I called on a Saturday and was told to call Monday to speak to the tech. I called backkn Monday and was told the drive was too damaged for any data to be extracted. I paid the $59 fee. See snapshot from my bank statement. I threw away the receipt. I then continued looking and found a place to ship it to, free of charge. They received it and immediately contacted me back that they are able to recover data, maybe not all but guaranteed recovery. That is in the works as I write this review. This is why I didn't write the review sooner because now I know for a fact that they gave me wrong information. I would be totally fine and cool with paying a disgnostic fee to get a diagnosis. This place didn't give me that. For all I know they may not have done anything. They said the drive qould not work with any of their software. I qould be totally okay with them being honest and telling me this is what is wrong, you need these parts and it will cost this much and we do not do it. It is obvious they do not have the expertise or equiment to do data recovery unless it is simple but if that was the case I could have done it. In any event, I do not feel that this business is ethical when they charge you to tell you something can't be salvaged when I now know it can be. I am upset and sharing this so it doesn't happen to you.

    Just dropped in to have a look around this small run company who builds custom computers and…read morerepairs phones tablets and computers. Manager on duty was very kind and helpful, and they had a small supply of in stock available equipment ready for purchase for business users. They do carry a number of niche business computer pieces, as well as some gaming hardware pieces - such as nvidia series GT1070 card. I would definitely feel more comfortable bringing them my hardware for computers repairs than someone like think geek or the geek squad.

    TTR Data Recovery Services - Arlington - NAS Data Recovery - Data Recovery Arlington VA

    TTR Data Recovery Services - Arlington

    (2 reviews)

    This place is amazing! I had transferred over 2000 pictures to my computer from my phone, after…read morethe transfer was done my hyper friend kicked a soccer ball at me and it hit the keyboard! Somehow the shift delete on the keyboard got hit together and all was lost. I first went to the geek squad at best buy, thinking they could help, sadly they couldn't. Literally I just spoke with a bunch of geeks telling me they would have to send out the laptop to someone else and there is no guarantee that it would get fixed. I heard about TTR through a friend and decided to give them a try. I found their number on their website and gave them a call. They were extremely professional and comforting. They understood my problem immediately and made me feel at ease with their knowledge and expertise. After dropping off the laptop I was contacted promptly letting me know the files had been found. I had never been more ecstatic. Imagine losing 2000 pics of memories, and then having them returned to you. TTR truly saved the day. I can honestly say I have never dealt with a more confident and professional company. This is the only place for data recovery!

    This was an expensive service, and entirely worth it. I needed to recover all my data after a…read morebooting error on my computer prevented me from getting to files. Every bit of it was found and stored on an external drive for me. I don't intend to be such a slacker in backing up to the cloud ever again. But if I need data recovery again, I will go to TTR.

    Expertise Computers

    Expertise Computers

    (58 reviews)

    Once again, Expertise Computers came through for me with excellent and quality service. 8/2/2025read more

    It gives me no pleasure to rate a company two stars. The stars are solely for the convenience of…read morepick-up and delivery, not for the repair service provided. My PC, which I built a few years ago, was powering on but not displaying anything on the monitor. I decided to save time by taking it to a professional instead of troubleshooting it myself. Similar to how I might change my own oil but often leave it to a professional for convenience, I expected a straightforward experience. Initially, the tech seemed to fix the issue within a few hours. He moved the GPU to a different slot and switched from HDMI to DP--an easy fix requiring no parts. Unfortunately, the interactions I had with the tech by text and phone left me with little confidence in his ability, and I ultimately decided to finish the repairs myself. When I called to ask about diagnosis costs, I was told it could cost up to $250, depending on the complexity. However, I was promptly billed the full $250 as soon as the computer was picked up--before any work had even been done. This felt unusual and concerning, as I typically expect to be billed after the diagnosis or repair work is completed. One major issue was the tech's recommendation to replace my CPU heatsink, which has no moving parts and was in perfect condition. His justification was that "missing clips" would make mounting new fans impossible, and that a new heatsink would include the necessary clips. But buying replacement clips costs just $4 on Amazon--or free from the manufacturer if I provided proof of purchase for new fans. Suggesting I spend $130 on a new heatsink instead of offering a much cheaper and simpler solution is unacceptable. When the PC was returned, the heatsink was in a grocery bag, which he claimed was for my "convenience." This actually made reassembly more inconvenient, as I then had to reinstall it myself. He offered to put it back, but he didn't have thermal paste on hand--a critical component. Installing a heatsink without thermal paste could destroy the CPU. If I hadn't known better, I might have let him do it, which would have caused irreparable damage. The tech also claimed to have worked on the PC for three days, but text messages show the main issue was resolved within hours. Beyond that, he unnecessarily removed parts, suggested replacing components that didn't need it, and generally made the situation more complicated than it needed to be. After this experience, I simply don't trust this company. While pick-up and delivery were convenient, the overall service left me disappointed.

    Dragon Software & Computer Repair - web_design - Updated May 2026

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