This business screw me over and defaulted on their contract. I purchased as dishwasher with removal…read moreof the old dishwasher and was told to call after I had the dishwasher installed for them to come and remove the old one. Now that I want to execute the dishwasher removal portion of my contract they are giving me the run around and saying they will not come to pick up my old dishwasher. I am in the process of selling a home and now have a dishwasher sitting in the middle of my kitchen. Be careful with this business. I will be filing a formal complaint with the BBB and will also be filing a police report to take them to small claims court.

Bought a stack washer and dryer over a year ago. Had a small problem with dryer and went back to…read morestore for assistance. They connected me with Enos, their repair person who was wonderful. He is so knowledgeable, reliable and a great asset to the Appliance Center. Thank you. Brenda

A Legacy Brand Losing Its Touch…read more For nearly a quarter century, we have been loyal customers--every major appliance in our home bears this company's name. Once a symbol of reliability and craftsmanship, its service arm has, regrettably, become a study in decline. Each year seems to bring a new low in professionalism. Service appointments are routinely canceled at the last minute, leaving customers stranded in the scheduling void. The technician assigned to our area, in particular, has redefined discourtesy--arriving unprepared, dismissive, and often unhygienic. Shoe coverings, once a simple mark of respect for the household, are flatly refused. When asked for explanations or details about repairs, responses come laced with impatience or outright rudeness. It is disheartening to witness a brand once associated with trust erode so steadily at the hands of its own representatives. After decades of loyalty, we are left to wonder whether the company remembers what service once meant--or if it now believes its long-time customers will simply tolerate neglect disguised as business as usual.

My family had great service experience with the assistance of Andrew Oku when we purchased our…read moreJennair Downdraft Cooktop. Andrew was professional, very articulate, patient and persistent with great salesmanship. Highly recommended.

Put the wrong paint on my front porch, Husband hated it . I was in a hurry and needed paint mix…read moreup a special color the young man was very knowledgeable and professional friendly it was mix up in 3 min top, self check friendly environment also

Ordered paint for curbside pickup waited for 15 minutes no one came out. When inside and waited 10…read moreminutes in customer service before finally someone took care of it.

I just purchased a Speed Queen dryer from the Bethesda store. I worked with Mr. Curt Mohammed -…read morewho helped me understand the difference between the various models... and arranged for asap delivery and installation. The delivery and install process was superb. Can't say enough about how pleased I am.

We renovated recently and were having a hard time finding the right refrigerator with the main…read moreissue being we needed a counter depth fridge that was tall -- our kitchen has high ceiling but not a lot of area. Clayton Lugo from M&M was great -- he was very knowledgeable, grasped our problem quickly, and presented great solutions. He also was very communicative and responsive when we had to change our delivery dates. After we moved in, our laundry machine broke and we called up Clayton without hesitation. I had never used an appliance store before as believed (mistakenly I think) that I could get the benefit from online reviews and Consumer Reports. Clayton changed my mind completely -- I now recognize that his experience and understanding exceeds what I can find from online reviews.

Jamie was extremely helpful and went above and beyond to locate the exact parts needed. Her…read morehelpfulness and attention to detail were very much appreciated. I would recommend this store.

The woman behind counter,not people friendly,dont know how to smile, throw part onto counter, Rude,…read morebeen there 2 times, both times same service, Iam done

On time, professional and made sure that my cabinets and floor were not damaged during the double…read moreoven install. Thank you Gary and Lena

I could not wait to give Smart Kitchen Design a five star review. We had a very bad install by…read moreanother appliance company and for one year I have been trying to get the job corrected. I worked with the Quality Assurance Department of Miele and that is where Smart Kitchen took over. All the people I dealt with were total professionals. I want to give Mario and George a huge shout out. They are tops in their field. Lina Timson is very helpful and very nice.

Professional,Detailed,Great turnover time...I've had the pleasure of always calling Starving Artist…read moreGraphic Design for all my design needs!

Starvin Artist Graphic Design is my go-to for all things marketing. SUPERB CUSTOMER SERVICE and a…read moreFIVE STAR SKILL SET. I have worked with Starvin Artist Graphic Design in the past and have recently reached out for film marketing material. The Starvin Artist Graphic Design team always exceeds my expectations. Anthony and Jalisa, thank you for creating such beautiful and effective products. I wish you all much success. Best, Monique Holley MoMedia Films The Hello Forties Documentary