Friendly, fast and reliable…read more Willing to share guidance on which appliances to purchase going forward.

We got hit with a large power surge recently and my fridge and stove were affected the week before…read moreChristmas. I reached out to Rodger and he and his colleague Thomas arrived the same day and immediately identified the issues in both appliances. He provided me with a full explanation, clear and fair pricing and gave me his word that my appliances would be in business by Christmas. Rodger did not disappoint. My appliances are working properly and I am so very appreciative!! He also suggested additional measures that will protect my appliances in the future. Thompson Appliance Repair is now my go-to for any appliance issues I may have in the future. Thanks again!! :) A. Savoy

I just purchased a Speed Queen dryer from the Bethesda store. I worked with Mr. Curt Mohammed -…read morewho helped me understand the difference between the various models... and arranged for asap delivery and installation. The delivery and install process was superb. Can't say enough about how pleased I am.

We renovated recently and were having a hard time finding the right refrigerator with the main…read moreissue being we needed a counter depth fridge that was tall -- our kitchen has high ceiling but not a lot of area. Clayton Lugo from M&M was great -- he was very knowledgeable, grasped our problem quickly, and presented great solutions. He also was very communicative and responsive when we had to change our delivery dates. After we moved in, our laundry machine broke and we called up Clayton without hesitation. I had never used an appliance store before as believed (mistakenly I think) that I could get the benefit from online reviews and Consumer Reports. Clayton changed my mind completely -- I now recognize that his experience and understanding exceeds what I can find from online reviews.

We need to repair the washer for the rental property. The owner responded very fast and provided…read morequick diagnosis based on the video and pictures shared. He immediately gave a reasonable quote and fixed the problem the same day. Very professional and reliable!

From the owner: Fast & Reliable Appliance Repair in DC, Maryland & Virginia!…read more Same-Day & Emergency Repairs – We fix it fast so you can get back to life! Licensed & Insured Technicians – Professional, trusted service you can count on. Affordable Pricing & Upfront Quotes – No hidden fees, just honest work. We Repair All Major Appliances – Refrigerators, washers, dryers, ovens, dishwashers & more! 100% Satisfaction Guaranteed – Your peace of mind? is our priority! Serving All of DC, Maryland & Northern Virginia! Call now for same-day service!

Friendly, prompt, and honest. Came out same day and did a very honest assessment of my fridge…read more Told me the exact issue and proved it to me.

Good service, but the process felt impersonal and the tipping prompt was off-putting…read moreI recently used Andy Duck Repair and overall I appreciate the service they offer. I'm giving it a bit of time to make sure the repair holds, but so far things seem fine. That said, I do have two concerns: Everything was done via text. The booking, estimate, and payment were all handled by text message. While that's certainly convenient, it also made the whole experience feel a bit impersonal. I'm not old, but I still value some human contact and connection with the company I'm hiring. The tipping prompt felt inappropriate. When I went to pay the invoice, there was an option to add a tip for the repair tech on top of the quoted price. I really dislike this practice. Restaurant servers depend on tips as part of their income; repair technicians should be paid an adequate salary by the company, without the customer being nudged to subsidize their pay. In short, I appreciate that Andy Duck Repair addressed the issue, but I hope they'll reconsider how they handle customer interaction and tipping in the future.

Luis from LCP Appliance is exactly what everyone hopes to find when an appliance breaks down: a…read morerepair person who is knowledgeable, honest, courteous, neat (even uses shoe covers in the house), and charges a fair price. I've used him for a couple of jobs -- most recently installing a new washer/dryer -- and couldn't recommend him more highly.

Definitely as good as it gets! It's hard to find Samsung repair people, but we will now use Luis…read morefor all our brands of appliances. He is pleasant, professional and gives a warranty. When the fix the internet said our freezer needed didn't work after a month, he said he needed to order a part. When I tried to pay him for the part, he said that was covered under his warranty. There are some service people who just give the impression of being top tier expensive but worth it. Luis gives the impression of being that, but he's not expensive, he is more reasonably priced than most! It's such a relief to know of a great and trustworthy repair service! I can't recommend him highly enough.

The icebreaker on my LG refrigerator was broken. Unfortunately, I didn't do an adequate search for…read morea qualified repair service, only looked for an LG recommended service near me, without looking at the existing reviews. Daniel was polite and responsive, and found the broken part, He gave me a price of $532.46 for the icemaker, and $100 to replace it. He requested a $300 deposit to order the part, which I paid by check. A few days later he came with the new part. But when he installed it, it didn't function properly. He said the part was faulty and he would have to get it replaced. I suspect that he broke the new part when he installed it. He said he would return in a couple of days with a replacement. He never returned. He didn't respond to text messages or voicemail. I suspected that he was ghosting me, so I asked a friend to call his number and he immediately answered. My friend then added me to the call, and Daniel tried to explain that he was in Canada and his phone wasn't working (although I was talking to him on his phone. He said he would get in touch with me when he returned from Canada. He never called. I considered submitting a small claims complaint, but in checking on the legal name of his company in Maryland, I find that his company as "forfeited". All I can do is advise others: Do Not Trust This Guy!

Daniel came out and assessed the repair on our ice maker, then went right out and got the needed…read morepart and installed it right away. very professional and punctual.....

They were extremely responsive and helpful in resolving my broken washing machine. Very dedicated…read moreand professional business. Stood behind their work and came out to complete the job after the initial repair didn't resolve my entire problem. Their price was fair and reasonable. Would highly recommend them to anyone I know.

I needed the photos to help prevent future problems…read more I needed the photos to help prevent future problems. I am so sorry these guys were fabulous. I hit the wrong buttons, but they deserve more than five stars for the job. They've done.

NO SHOW - responded to Yelp posting, Collins responded quickly saying he would be here THAT DAY…read morebetween 12 and 2 pm. I agreed. He responded back with a 'Slight of Hand' confirmation showing the NEXT DAY between 12 and 2 pm. There was no other communication showing the change to the NEXT DAY. I caught it, and brought it to his attention. He responded with some issue that were not issues prior. At any rate on the PRESENT DAY at the originally proposed time as well as the NEXT DAY, at his confirmed time, HE DID NOT SHOW. NOT A COMPANY YOU CAN TRUST

From the owner: We are a veteran-owned appliance repair service that prides itself on reliability and excellence…read more Our commitment to quality is demonstrated by our insured and bonded status, ensuring peace of mind for our clients. We stand out by maintaining a well-stocked inventory of parts, allowing for prompt and efficient repairs. Additionally, we offer a three-month warranty on all repairs, guaranteeing our work and providing customers with confidence in our services. Our dedication to integrity, expertise, and customer satisfaction makes us the best choice for appliance repair needs.

I came to buy a Christmas tree but the one I wanted was not in stock. I was able to purchase and…read morehave it sent directly to my home via website. I barely saw any employees on the floor and I was not ever assisted the entire time in the store looking for a Christmas tree.

This Lowe's need a LOT of work when it comes to their staff. They all need customer service…read moretraining, expeditiously. The way they speak to people, is not it. There also needs to be a cultural awareness training included as well. We all know that this area has a mix of people from different places from all over the world. You would think that people at this Lowe's, let alone this city would be more culturally sensitive. Instead, they talk to you in a more rude manner, especially if English is not your first language. Now, this didn't happen to me. But as a regular customer at this Lowe's, I've seen it happen to others and I've stepped in when needed.

I came here today (8/30/25) to do laundry at around 11:30pm and the man that was here working was…read morevery disrespectful. I had put my clothes in the machine, put my soap, put my card in and went to push start and the machine was giving an error that the water was low and it wouldn't let me start the machine. I went to call the guy for help and I said hello to him, he didn't say anything back. I went to the machine and he followed me and tried to start it but it didn't work so he restarted the machine. He then walked away from me not saying anything so I kept saying "excuse me, excuse me" and he just kept walking. He finally turned around and I asked him was he going to refund me the money the card took, he said that was what he was going to do....WHY DIDN'T YOU SAY ANYTHING THEN?? He came back and restarted the machine and it was still giving the same error message. He then told me to move my clothes to a different machine and I was trying to explain to him that I already put the soap in the machine and he just kept repeating "move it to another machine then proceed to yell at me "what did I say!?" and that I don't listen and started pulling his ear while yelling at me that I don't listen. That was utterly rude...I am not his child and there was no reason for him to get loud and disrespectful with me.

I was in a serious debacle trying to wash clothes in my own building that I had to google this…read moreplace because I wanted to try it specifically. From the outside it appears to be clean, inviting, and never busy. Once I arrived, it was very clean, smelled good, organized, excellent service from the staff, and it was very spacious. Bonus to this place is that it is not coin operated. You will need to purchase a laundry card and add the funds . . . how neat! In hindsight the machine in my building not working saved me from walking up & down the steps and only doing 2 loads at a time. I arrived at 11 and was back home by 1:35 and that was after washing, folding, putting clothes in bag, and walking to the carry-out and liquor store. I might ditch the convenience of washing clothes again in my building and go to the neighborhood laundry mat and get it done much faster!