I just purchased a Speed Queen dryer from the Bethesda store. I worked with Mr. Curt Mohammed -…read morewho helped me understand the difference between the various models... and arranged for asap delivery and installation. The delivery and install process was superb. Can't say enough about how pleased I am.

We renovated recently and were having a hard time finding the right refrigerator with the main…read moreissue being we needed a counter depth fridge that was tall -- our kitchen has high ceiling but not a lot of area. Clayton Lugo from M&M was great -- he was very knowledgeable, grasped our problem quickly, and presented great solutions. He also was very communicative and responsive when we had to change our delivery dates. After we moved in, our laundry machine broke and we called up Clayton without hesitation. I had never used an appliance store before as believed (mistakenly I think) that I could get the benefit from online reviews and Consumer Reports. Clayton changed my mind completely -- I now recognize that his experience and understanding exceeds what I can find from online reviews.

We need to repair the washer for the rental property. The owner responded very fast and provided…read morequick diagnosis based on the video and pictures shared. He immediately gave a reasonable quote and fixed the problem the same day. Very professional and reliable!

From the owner: Fast & Reliable Appliance Repair in DC, Maryland & Virginia!…read more Same-Day & Emergency Repairs – We fix it fast so you can get back to life! Licensed & Insured Technicians – Professional, trusted service you can count on. Affordable Pricing & Upfront Quotes – No hidden fees, just honest work. We Repair All Major Appliances – Refrigerators, washers, dryers, ovens, dishwashers & more! 100% Satisfaction Guaranteed – Your peace of mind? is our priority! Serving All of DC, Maryland & Northern Virginia! Call now for same-day service!

Friendly, prompt, and honest. Came out same day and did a very honest assessment of my fridge…read more Told me the exact issue and proved it to me.

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

Luis from LCP Appliance is exactly what everyone hopes to find when an appliance breaks down: a…read morerepair person who is knowledgeable, honest, courteous, neat (even uses shoe covers in the house), and charges a fair price. I've used him for a couple of jobs -- most recently installing a new washer/dryer -- and couldn't recommend him more highly.

Definitely as good as it gets! It's hard to find Samsung repair people, but we will now use Luis…read morefor all our brands of appliances. He is pleasant, professional and gives a warranty. When the fix the internet said our freezer needed didn't work after a month, he said he needed to order a part. When I tried to pay him for the part, he said that was covered under his warranty. There are some service people who just give the impression of being top tier expensive but worth it. Luis gives the impression of being that, but he's not expensive, he is more reasonably priced than most! It's such a relief to know of a great and trustworthy repair service! I can't recommend him highly enough.

The icebreaker on my LG refrigerator was broken. Unfortunately, I didn't do an adequate search for…read morea qualified repair service, only looked for an LG recommended service near me, without looking at the existing reviews. Daniel was polite and responsive, and found the broken part, He gave me a price of $532.46 for the icemaker, and $100 to replace it. He requested a $300 deposit to order the part, which I paid by check. A few days later he came with the new part. But when he installed it, it didn't function properly. He said the part was faulty and he would have to get it replaced. I suspect that he broke the new part when he installed it. He said he would return in a couple of days with a replacement. He never returned. He didn't respond to text messages or voicemail. I suspected that he was ghosting me, so I asked a friend to call his number and he immediately answered. My friend then added me to the call, and Daniel tried to explain that he was in Canada and his phone wasn't working (although I was talking to him on his phone. He said he would get in touch with me when he returned from Canada. He never called. I considered submitting a small claims complaint, but in checking on the legal name of his company in Maryland, I find that his company as "forfeited". All I can do is advise others: Do Not Trust This Guy!

Daniel came out and assessed the repair on our ice maker, then went right out and got the needed…read morepart and installed it right away. very professional and punctual.....

They were extremely responsive and helpful in resolving my broken washing machine. Very dedicated…read moreand professional business. Stood behind their work and came out to complete the job after the initial repair didn't resolve my entire problem. Their price was fair and reasonable. Would highly recommend them to anyone I know.

Quick response with professional service. Quality repair without gouging for unnecessary repairs…read more The first company wanted nearly $600 for a washer dryer problem saying the motor needed replacement. Turned out that was completely unnecessary and the problem was fixed for half as much. Highly recommend.

NO SHOW - responded to Yelp posting, Collins responded quickly saying he would be here THAT DAY…read morebetween 12 and 2 pm. I agreed. He responded back with a 'Slight of Hand' confirmation showing the NEXT DAY between 12 and 2 pm. There was no other communication showing the change to the NEXT DAY. I caught it, and brought it to his attention. He responded with some issue that were not issues prior. At any rate on the PRESENT DAY at the originally proposed time as well as the NEXT DAY, at his confirmed time, HE DID NOT SHOW. NOT A COMPANY YOU CAN TRUST

From the owner: We are a veteran-owned appliance repair service that prides itself on reliability and excellence…read more Our commitment to quality is demonstrated by our insured and bonded status, ensuring peace of mind for our clients. We stand out by maintaining a well-stocked inventory of parts, allowing for prompt and efficient repairs. Additionally, we offer a three-month warranty on all repairs, guaranteeing our work and providing customers with confidence in our services. Our dedication to integrity, expertise, and customer satisfaction makes us the best choice for appliance repair needs.

I came to buy a Christmas tree but the one I wanted was not in stock. I was able to purchase and…read morehave it sent directly to my home via website. I barely saw any employees on the floor and I was not ever assisted the entire time in the store looking for a Christmas tree.

This Lowe's need a LOT of work when it comes to their staff. They all need customer service…read moretraining, expeditiously. The way they speak to people, is not it. There also needs to be a cultural awareness training included as well. We all know that this area has a mix of people from different places from all over the world. You would think that people at this Lowe's, let alone this city would be more culturally sensitive. Instead, they talk to you in a more rude manner, especially if English is not your first language. Now, this didn't happen to me. But as a regular customer at this Lowe's, I've seen it happen to others and I've stepped in when needed.