If you want quality get it done guys, this is them. Family oriented business. Straight to the point…read moreand honest about what's worth fixing. No need to spend the extra money calling in other guys just to have to end up calling Total to come in and fix their mess! Just give them a call and let them handle it all!

Reliable service. Knowledgeable help. Lots of experience serving both home units and large…read moreindustrial units.

A Legacy Brand Losing Its Touch…read more For nearly a quarter century, we have been loyal customers--every major appliance in our home bears this company's name. Once a symbol of reliability and craftsmanship, its service arm has, regrettably, become a study in decline. Each year seems to bring a new low in professionalism. Service appointments are routinely canceled at the last minute, leaving customers stranded in the scheduling void. The technician assigned to our area, in particular, has redefined discourtesy--arriving unprepared, dismissive, and often unhygienic. Shoe coverings, once a simple mark of respect for the household, are flatly refused. When asked for explanations or details about repairs, responses come laced with impatience or outright rudeness. It is disheartening to witness a brand once associated with trust erode so steadily at the hands of its own representatives. After decades of loyalty, we are left to wonder whether the company remembers what service once meant--or if it now believes its long-time customers will simply tolerate neglect disguised as business as usual.

My family had great service experience with the assistance of Andrew Oku when we purchased our…read moreJennair Downdraft Cooktop. Andrew was professional, very articulate, patient and persistent with great salesmanship. Highly recommended.

Very responsive and affordable priced. Most of the appliance repair companies either never call me…read moreback or never show up. I'm so glad that we found John to replace our washing machine pump!

John was terrific. He owns the company and takes great pride in his work. Very knowledgeable and…read moreprofessional guy. Explained everything about why our dishwasher was clogged up. Was in and out inside of two hours. Super nice person as well. Be sure to ask how he came up with the name "Evolve" :) We will use Evolve from this point forward for all of our appliance repair.

We need to repair the washer for the rental property. The owner responded very fast and provided…read morequick diagnosis based on the video and pictures shared. He immediately gave a reasonable quote and fixed the problem the same day. Very professional and reliable!

From the owner: Fast & Reliable Appliance Repair in DC, Maryland & Virginia!…read more Same-Day & Emergency Repairs – We fix it fast so you can get back to life! Licensed & Insured Technicians – Professional, trusted service you can count on. Affordable Pricing & Upfront Quotes – No hidden fees, just honest work. We Repair All Major Appliances – Refrigerators, washers, dryers, ovens, dishwashers & more! 100% Satisfaction Guaranteed – Your peace of mind? is our priority! Serving All of DC, Maryland & Northern Virginia! Call now for same-day service!

Friendly, fast and reliable…read more Willing to share guidance on which appliances to purchase going forward.

We got hit with a large power surge recently and my fridge and stove were affected the week before…read moreChristmas. I reached out to Rodger and he and his colleague Thomas arrived the same day and immediately identified the issues in both appliances. He provided me with a full explanation, clear and fair pricing and gave me his word that my appliances would be in business by Christmas. Rodger did not disappoint. My appliances are working properly and I am so very appreciative!! He also suggested additional measures that will protect my appliances in the future. Thompson Appliance Repair is now my go-to for any appliance issues I may have in the future. Thanks again!! :) A. Savoy

This business screw me over and defaulted on their contract. I purchased as dishwasher with removal…read moreof the old dishwasher and was told to call after I had the dishwasher installed for them to come and remove the old one. Now that I want to execute the dishwasher removal portion of my contract they are giving me the run around and saying they will not come to pick up my old dishwasher. I am in the process of selling a home and now have a dishwasher sitting in the middle of my kitchen. Be careful with this business. I will be filing a formal complaint with the BBB and will also be filing a police report to take them to small claims court.

Bought a stack washer and dryer over a year ago. Had a small problem with dryer and went back to…read morestore for assistance. They connected me with Enos, their repair person who was wonderful. He is so knowledgeable, reliable and a great asset to the Appliance Center. Thank you. Brenda

Put the wrong paint on my front porch, Husband hated it . I was in a hurry and needed paint mix…read moreup a special color the young man was very knowledgeable and professional friendly it was mix up in 3 min top, self check friendly environment also

Ordered paint for curbside pickup waited for 15 minutes no one came out. When inside and waited 10…read moreminutes in customer service before finally someone took care of it.

Mid Atlantic Outdoor Equipment did a great job on fixing my dad's lawnmower. I would definitely…read morerecommend this company!

Mid Atlantic Outdoor Equipment is a great company they have repaired my 20 plus years Kubota…read moretractor now twice, in the last five years. They go above and beyond, recently my large heavy tractor had to be manually pulled thru my acre property to the street, which was not easy ! They returned my repaired tractor to me clean, shiny and with a quick start up, Jason was very courteous and thoroughly explained the needed repairs, I highly recommend this company, Mary Doffermyre Gambrills, Md.

If you need to call a reliable and knowledgeable company for appliance repairs, look no further…read morethan Louis from Appliance Rescue. Outstanding customer service, extremely knowledgeable and thorough repair work. I wish I could give him more than 5 stars. Our new Dacor refrigerator stopped cooling and he was one of the FEW techs in the entire DMV area that is certified to work with the new R600 refrigerant and new Dacor technology . Louis diagnosed our problem and provided a very reasonable on-the-spot estimate. He even went beyond our expectations to fix our fridge and even resolved an unrelated issue not included in the original quote. He made a few return trips since he had to order parts and was always very punctual. Louis made sure to leave the work area very clean after he finished working. Highly recommend Louis and Appliance Rescue.

The Service Technician showed up on the first appointment and did not remediate the issue,…read morefurthermore the issue with our 5 year old premier dryer got worse. After several weeks of unsuccessful attempts to contact the technician from Appliance Rescue - the Dryer broke and technician refuses to come and ignores phone calls. Unacceptably poor service and very poor technical skills.