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    AT&T Store

    3.7 (6 reviews)
    Closed 10:00 am - 7:00 pm

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    4 months ago

    Best customer service associated ever We will always use AT & T, you guys have the best cellphones

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    4 years ago

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    4 years ago

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    Manager

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    3 years ago

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    Super Smart Phones

    Super Smart Phones

    4.4
    (69 reviews)
    28.7 mi
    $$

    If I could give them 10 stars on a five-star rating, I would. I've been there about 10 times over…read morethe years, and EVERY SINGLE TIME they've managed to completely resolve my issue. In fact, after going to the nearby Verizon store first today, I was told to either buy a wireless charger (which wouldn't work as I have something glued to the back of my phone case) or just buy a new phone (a prong from my charger broke off inside the charging port, leaving me unable to listen to music [I hate AirPods, plus I connect my phone to my car's sound system]). I drove across the street, and they were able to fix it within 10 minutes. Along with the cleaning and getting a new protective glass installed, it set me back a whole $35. Also, the service has been friendly - dare I say outstanding - on each of my visits. TLDR: the employees at Verizon and other such stores are primarily salesmen. They want you to buy something, and they aren't super well versed in how their products actually work. The guys at Super Smart phones have YEARS of expertise, can fix nearly everything, are great with customers, and have extremely reasonable prices. The only drawback is it's a little hard to find. It's in a standalone building right next to the Sunoco gas station, directly across the street from Springfield Plaza

    SPRINGGIELD, Va. - Running Friday morning, tripped, fell, my Otterbox was a wreck and screen a…read moremess. So went here (in back of a commercial building across from Springfield Plaza, next to that pedestrian overpass under construction). VERY satisfied. Got told 'you're screen's not broken, just the glass screen protector cover.' No upsell or attempt to 'replace my screen.' New glass protector and new protective case - $30 total. Super quick, personable - five-star experience all around.

    Photos
    IPhone 5s was dropped really hard, and they repaired it with minutes.
    IPhone 5s was dropped really hard, and they repaired it with minutes.
    Super Smart Phones
    Super Smart Phones

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    Mobile Masters

    Mobile Masters

    4.4
    (12 reviews)
    61.6 mi

    When you drop your phone and see a vertical white line that resembles the Light Saber laser -not a…read moregood sign! After some online research (none of the tips fixed it) and consulting my Local At&T store, my screen needed to be replaced unfortunately. This spot was a Yelp find. A small store with accessories (covers, chargers mostly) & some refurbished phones for sale-but it's all about the repairs. I was quoted $129 to replace my iPhone screen. 30-40 minutes for the work. I opted to leave. When I returned my phone was not ready as the Technician noticed my battery was swollen and recommended replacing it. "No thanks as I'm not going to keep this phone much longer." I looked at their price list and noticed there was a budget screen for $95. Ok I'll go with that one instead. Would have been good to mention this in the beginning. Also a 10% discount is available with Yelp check in-didn't see this til after. Service was good and engaging overall with some good information about the repair, etc. My phone is back to pre Light Saber state. Only recommendation would be to give all of the options upfront. They provide a 90 day warranty. Would I recommend Swift Mobile-Yes

    Very quick and convenient place to get fixes, but I can't say that it was good quality. I went for…read morea camera lenses repair because I was told by my phone service if I got it fixed, I could get full price trade in value. The repair was $96 and took them 9 minutes to do. When you have the camera it looks as clear as I can remember, thankfully, but on the lenses itself, you can see dust particles and the broken glass from the original lenses underneath. I would have thought the old glass would be cleared completely before putting on a new one but I guess they don't do that. I could have bought a $10/15 lenses repair kit myself off Amazon and done better in my opinion. I just over paid for convenience and hope I can't get my full trade in value for this.. or I just wasted my time/money.

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    Mobile Masters
    Cases

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    Mobile Xperience

    Mobile Xperience

    1.0
    (7 reviews)
    15.1 mi

    Stay away from this place! On February 17, 2020 I took my iPad Mini 4 128gb to Mobile Experience in…read moreForestville Mall located in Forestville, MD. I paid $150 cash for them to fix my cracked screen. On February 20th, I called and was informed that the screen could not be replaced after trying 3 LCD screens and that they were looking at alternative options. On February 29th, I called and was informed that my iPad had been sent to an Apple representative to be fixed and it would take a week to return. On March 11th, I called and was given the option to "upgrade" to a newer model iPad Air, iPad Pro (which cost more), or wait until an iPad mini 4 came available as a replacement. Because I had already paid $150, I was told that I would only be charged another $120 cash to upgrade to the iPad Air. They ordered it. When I arrived at the store, I noticed that the Mobile Experience tried to sell me a 32gb iPad which wasn't comparable to the iPad Mini 4 128gb model that I gave them to be repaired. Once I brought it to their attention, they ordered a replacement iPad Air 128gb. I was informed that it was an upgrade to the iPad Mini 4 (released 2015) that I had when in fact I received an iPad Air (released 2013) on March 17th which is a much slower model and has charging defects. This replacement is unacceptable and false advertisement as the representative, Mark, assured me that I was receiving an upgrade and could order any case that said iPad Air or 5th generation model. Throughout this month long process, the customer service experience has been terrible. I had to call to check on my services only receiving one phone call in a month (today March 17th) informing me that my iPad had arrived. On top of that, the used model I received isn't valued at $270 the total I paid. This is poor business practices and totally unacceptable. I will not patronize this business in the future nor recommend it to anyone I know after this experience! Take heed. You don't want to be the next person hustled.

    I wish there was a rating lower than a one star , I was sold a defective screen and , had to go…read moreback inside the mall during the hours they were suppose to be open they were closed , I went back into the mall to another repair shop the district manager refused to give me a refund after his store employee agreed the phone screen was defective, I'm filing charges and disputing with my bank , the district manager was no help so rude and arrogant. If this is a black owned business you are giving us a bad representation

    Photos
    We Fix all:::::::
    We Fix all:::::::
    What Color you want?? come get you IPhone custom made.
    What Color you want?? come get you IPhone custom made.
    Mobile Xperience

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    AT&T Store - mobilephones - Updated July 2026

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