AVOID THIS COMPANY! 2 1/2 weeks to replace a fridge/freezer compressor, tech ended up severely…read moreburning the housing unit on the compressor, so much so it is not salvageable! I spent 2+ hours cleaning soot all over the house, from the torch used. Company refuses to issue a refund and owner will not return any phone calls or emails! Had a second company come out and they were appalled by the work that was done.

Follow up: Mr…read more Appliance still has not given me my 840.00 return, and it is being disupted...they demanded that their technician leave my premises after being on an IPAD (getting facetimed and groomed on how to repair my dryer). Literally technician was on the phone trying to walk him through the repair. I was shocked. When questioned, they asked him to leave my house with no repair done. When contacted by credit card (and they waited until the last possible day to do so, of their 30 day response time), they claim they need to keep the diagnostic fee. This fee usually gets incorported into repair fee. They choose to have him leave when they realized he wa incapable of doing repair...this is picture of him taking dryer parts back with him (first they tried to tell me I kept the parts :). You can not make this up....Have asked /emailed owner to contact me multiple times in past 5 weeks...he HAS NEVER ONCE responded or contacted me in reagrd to the plethora of errors/damages/stealing on their end. Time to give me my money back..Horrific company, personal and professionalism. DO NOT USE.

Shame on you. After installing my dishwasher about 1 1/2 yrs ago, you needed to return not long…read moreafterward because it wasn't staying secure. The machine would tilt away a bit, when loading. First , you had the nerve to charge the DW manufacturer to re-secure it, as if it was a defect when it was your work. Now over a year later, it's 'falling out' again. I called and you today and you had the nerve to want to charge me 129.00 just to come out. All you needed to do was arrange to stop buy and do the fix when you're in the area sometime. NOW? instead of gaining a very loyal customer by correcting this n/c, I'm sharing this on Yelp and did so on Google. I knew, when you charged the mfr for you iffy work, that this is your M.O. Not too cool!! Try to avoid them!!

It's a good think I did NOT read these reviews earlier....as we've been a customer for years…read more Bought maybe 20 appliances...and this year, a washer then a washer and dryer. Generally pleased. Admit, I recently discovered they charged $80 to shut/open an existing gas valve to new Dryer. "That's what we charge.' I am appealing to "Management." T/B/D. Sad..."Management" does not monitor and respond to Yelp. Local biz! Tuesday am. Owner called. Explained "plumber would charge $150 to reconnect gas dryer"...then hung up. They lost my business.

Two young and knowledgeable techs showed up on time to fix the dishwasher. Which of course was no…read morelonger malfunctioning. They determined that water had leaked and gotten a sensor wet, checked all the connections, ran a partial cycle, and repositioned the unit slightly to help prevent any future leaking. They then routed the drain line more efficiently and even corrected a small water filter leak they noticed while putting items back under the sink. We will definitely use Appliance Guys again if needed.

We had a great experience with Appliance Guys! From contacting the local office to the quick,…read morescheduled ,assessment and repair of our dishwasher. Sam our repairman was efficient and friendly. Before you give up on a broken appliance call them first.

Excellent service every time! Bring your sewing machine or vacuum for repair here. Sells new…read moreequipment as well as offers freebies and lessons.

Such a great business, this place has all the answers and can advise you on your purchase of a new…read morevacuum or sewing machine. The owner and the staff are extremely Friendly and knowledgeable in their products.

These good folks sold me a fabulous pet pro washing machine. It holds about double what our old one…read moredid, has been completely refurbished and works wonderfully. They get to know what your needs are and make appropriate recommendations based on those. We are so happy with their service and the quality of their appliances. Olympus appliances offers fabulous value and excellent price.

Honest and realizable. Used them before. Will again. Hard to schedule though, they stay busyread more

These guys are great. They were available to come fix our refrigerator within 1 day of me calling…read moreand were on time to my house. They even called to let me know exactly when tech. would arrive. Technician didn't waste any time and cleaned everything up when he was done. Price for the repair was reasonable and included short warranty. I would definitely call this company if I need another appliance repaired.

Experience has been terrible. Came same day to inspect a broken dishwasher (lovely) and said part…read morewould take 3-5 days. Three weeks later, I have called and left multiple messages and have been ignored and dismissed. Part and repair promised multiple times and no response. Have paid a hefty deposit, and currently have no dishwasher and business has gone MIA and won't answer phone: voicemail is full. Not a reputable company.

the delivery guys were great.I could not have asked for better service.They went above and beyond…read moremy expceptions. Great service!!!J Jeff T

My 18-year-old over-the-stove Microwave died on Wed!!!. Thurs I phoned Applianceland…read more Copper, in Annapolis, found the model # that was now replacing it. I was concerned re dimensions! Within minutes, he told me it was at the warehouse, that he would email me the quote, and could put me on the Sat. delivery/install/haul away schedule. He phoned to ensure everything was clear, and I gave him my card no. The quote was more than reasonable (I had searched other sites!) By Sat at 11, the microwave had arrived, was installed, and the job finished! The installers were efficient and delightful to deal with! In my long life I have NEVER had such a seamless purchasing experience, and I cannot recommend them highly enough! All in all, it gives me hope that the right way to do business hasn't disappeared altogether. Applianceland, Copper and the installers were very impressive!

We were very grateful to have found Bay Stoves for our Gas Fireplace Installation. Each stage of…read morethe process was carefully managed and well planned. Nick listened to our needs, was patient and helpful as we changed our minds a few times, and coordinated the process through prompt, frequent communication. The team managed to work between snowstorms, which threatened to delay the process, and we had our beautiful fireplace with minimal fuss and delay. The team was professional, explained every step of the way, and provided clear, detailed instructions and a clear demo on how to use the remote before leaving. We would highly recommend Bay Stoves.

Avoid this company. Their service is incompetent and extremely expensive. Their attitude towards…read moretheir customers is indifferent. Their charges are usually high for incomptent service. For their failure to repair and clean our gas fireplace it deteriorated over several years requiring a complete overhaul of our fireplace.