I've been having issues with the buzzing noise on my boat speakers for a very long time since the…read moredeck and amp was installed previously by another company. I found Sound Waves and Dan did an amazing job! I even attempted and spent hours on my spare time to locate the issue and I know Dan spent numerous hours and wasn't going to give up until the work was perfect and to my satisfaction. Boat was Upgraded! It wasn't easy but I'm thankful for his professional attitude and excellent customer service. I am already making other plans for another upgrade in the Fall. Thank you Sound Waves!

I spoke to Mario the owner and was not impressed with his answer on quotes for 3 vehicles I…read morewanted remote starts very high in price, thought I would get discount having 3 vehicles to do but was not impressed!

I went against my rule which is, not to hire anyone without reviews on yelp but I took a chance on…read moreRickyz Auto and I am glad he did. Fredrick came and took his time to get my car up and running again. He replaced my rack and pinion in my VW Passat and I am up and running again. I also believed that using him instead of going to the dealership saved me money. I could tell that he genuinely cares to do right by his customers. I asked a few questions and realized that he is quite knowledgable with cars, I believe I just found me a mechanic, I can count on. The reason my review maybe the first one, is because he is knew on the yelp platform. You want a mechanic who will come to you, try Rickyz Auto and I hope you get Fredrick.

From the owner: We are happy when we meet our customers' needs. read more

At first I thought the same as the rest of these customers. Linda is a nice lady who was actually…read morereally down-to-earth and friendly once she warmed up to me. She probably has to deal with some angry customers every day and she may be jaded. And no she is not trying to squeeze out every penny, that is the state and their laws about interlock systems. The equipment has been great, service was great and fast, and she charged me less than the people who were servicing my interlock in Oregon. Maybe you guys had bad service because you were unfriendly individuals to begin with. Try smiling and making easy conversation with people sometime, really does wonders.

Wow these people are so rude. Don't use them! They have a total power trip! Not cool!read more

I was lock out of my car in the cold rain in Hansville I was givin a time frame of 40 minutes and…read morehe was there in 40 minutes took about 3 mins to get back into my car and I was on my way. Thank you very much and my insurance reimbursed me for the cost.

Prompt, friendly and professional customer service -- they helped us with a lockout on short notice…read moreand worked with us on pricing. The locksmith was efficient, fast and careful, was considerate of our circumstance, and had had honest advice for better lock systems.

I wasn't sure if I was going to write a review for FOSS Audio in Tacoma, but after my experience…read morewith them, I knew I had to. From start to finish, their team assessed, adjusted, fixed, and installed everything with precision and professionalism. What truly stood out was their patience--they took the time to explain things to me, even though I wasn't familiar with all the audio lingo. Not only did they take care of me, but they went above and beyond to ensure I was completely satisfied with their work. Their dedication to quality and customer service is unmatched. If you're looking for top-notch audio services, I highly recommend giving these guys (CHRIS,COTY & LOGAN) your business. They truly aim to please, and I couldn't be happier with the final results for my music. 10 stars--top of the line service!

Love this place. I have always gotten a Groupon. We have had prob 3 cars done here in past and…read morealways NO issues. This time I upgraded to a better film for my Ayria. It's looking good and can't wait till the sun comes out to see it in full regalia!

Robert (below) must be talking about Foss Audio. Yup, difficult, obstreperous, unpleasant…read more My Drager has died TWICE in the past month and Foss blames it on moisture. Well the controller is not wet and if it can't handle humidity, well... As a bonus -I- have to pay to have the car TOWED in EACH TIME since they do not have a field crew. Yes, their equipment repeatedly fails and -I- have to pay for towing. I'm looking for a different brand.

I have a Draeger XT handset in my car, started fine then as I was driving it beeped and read…read more"Handset Error Contact Service disabled start" now my car is stranded in a carpark and has to be left for a whole long weekend due to there being nobody to talk to or look at it on weekends, person on phone didn't care about the stuation and I now have to lose a nights work because of this, this is pretty unacceptable considering it is their device that has failed and I am the one having to pay the price for it

Documented Overbilling, Runaround Tactics, and Zero Accountability…read more Avoid Smart Start. This has been one of the most frustrating and financially draining service experiences I have ever dealt with. I was quoted specific pricing for installation, service, and uninstall. The actual charges did not match what I was told. During my last two calibrations, my account was charged double without my authorization. I was told the charge "had to be pushed through" just to schedule the next calibration -- regardless of my consent. The device is scheduled to be uninstalled on 4/15, yet they scheduled another calibration for 4/28. Today is 3/2/2026. That calibration is less than 60 days from the one just completed. It makes no logical sense and raises serious concerns about how these appointments -- and the associated charges -- are being handled. When I asked about the uninstall fee, I was informed it would be approximately $150 more than what I was originally quoted. The worst part has been the complete lack of accountability. Corporate tells me it must be handled by the service location. The service location tells me it must be handled by Smart Start corporate. Back and forth with no one taking responsibility. I spent over 1.5 hours on the phone trying to get answers, was transferred repeatedly, given inconsistent information, and ultimately disconnected without resolution. No straight answers. No ownership. No professionalism. I have documented call logs and recorded conversations confirming the pricing information I was given and the explanations provided. I am fully prepared to share this documentation publicly and with appropriate consumer protection agencies if necessary. Between the inconsistent pricing, unauthorized charges, questionable scheduling, and constant runaround, I strongly recommend choosing another company.

They begin the process lying. At every step off the process there was extra charges above what…read morethey tell you in the beginning. They are worse than thieves and con men. I would say the cost over the 6 month period cost 3 times the initially explained costs. At the very end it prolly cost 400 between smart start and mechanic shop on removal process. Always have extra 100 put away for cheats on calibration day. It's worse than mafia. And say you dont have the money they want thier device will lock and hold your vehicle hostage. I just completed the program for my license but if I new then whati know now id have went somewhere else and save alot of money . Working for a government agency running scam and extortion racket.....

They were quick to install my interlock and always a quick in and out for calibration appointments…read more Highly recommend.

Service was great. I have a Nissan which I was told aren't always the easiest. However, I was…read morechecked on frequently and I left satisfied with my services. Thank you.