STAY AWAY, DON'T BOOK ONLINE IF THERE ARE MULTIPLE PEOPLE BECAUSE THEY DON'T KNOW HOW TO READ THEIR…read moreBOOKED APPOINTMENTS. I have been going to Hollywood nails for years and recently they have changed to scheduling appointments online. Over a month ago I tried to do a walk in and I was told nothing was available and I would have to make an appointment online. I went in again one day as I saw there were no cars out front and was able to get a pedicure. Yesterday my daughter who is going off for her junior year in college said wouldn't it be nice if we all went tomorrow and got spa treatments at Hollywood nails, and me and my wife were like awesome idea, but we have to make an appointment online. My daughter went online and booked 3 pedicures and 2 manicures for 11 AM today, Sunday. We walked in and there were two ladies sitting with Amy one was getting her nails done. Amy asked if I was there for a pedicure and I said yes the whole family here we booked appointment online. She said that she didn't show our appointment and then my daughter pulled it up on her phone and she said oh but that's for one person. So my daughter showed her again how they were three pedicures and two manicures. Now I've been getting pedicures for many years now and I have never seen one person get 3 pedicures and 2 manicures, so that just tells me that they don't know how to use the app properly and I find it hard to believe that we are the first people to experience this confusion on Hollywood nails end. I looked at the app and went through the motions of making an appointment and I was able to check 3 different pedicures, selecting any available technician but in no section of the app was there a place for the other people's names or how many people, but I selected three completely different pedicures, which obviously one person cannot get. Again, I guarantee we are not the first people to experience this issue so shame on them for not paying more attention to the booked appointments. I can tell you that I will never go there again, after all these years and the generosity & flexibility I have shown, only to be repaid by being asked to wait. I did wait for about 30 minutes I guess, and then I just said heck with it. I gave my daughter money for a tip, and I walked out the door. My wife called me to let me know that I would've had to wait over 2 hours as they just finished about 10 minutes ago. The woman that Amy was working on finished up and then some other lady come running through the door and said thanks for calling me. I jumped in the shower and then ran down here, which tells me that she must've called her and told her it was slow in there come on down, so obviously they have no control over the app. They have no idea what they are doing with this online booking system. It is a shame because I liked it there, but rather than take ownership that she screwed up and didn't check the appointment she blamed my daughter for not doing it, right. She wanted her to write in the notes three people but one person cannot get three pedicures so...

The best in this area! My husband and I love it here. They take their time and we don't feel…read morerushed!! Thank you Kim and Amy for taking your time with my pedicure and Crome nails!!

Would not recommend. Nails chipped same day and looked clumpy from the get go. Felt rushed and over…read morepriced

I previously left a negative review for this salon but decided to give it another chance, hoping my…read morefirst experience was an exception. Unfortunately, this visit confirmed that the issues are consistent. I requested a light yellow nail color and confirmed the shade multiple times. I was repeatedly told that the color would appear lighter after curing under the UV lamp, which was simply not true. The final result was completely different from what was promised. On top of that, the application was poorly done. my nails were uneven. When I called to ask if I could come back in to have the color corrected, the salon refused to fix their mistake unless I paid an additional $30. This is unacceptable given that the issue was due to their lack of accuracy and quality control. The interaction over the phone was also very rude and unprofessional, which only added to the frustration.

The staff are great and do an excellent job…read more I highly recommend the spa mani-pedis, especially if you get your pedicure from Kim. She's absolutely amazing, as far as I'm concerned.

Decent job, decent people, I keep returning!…read more I started coming a couple of weeks ago and have been here three times now. Both Linda and Kim are awesome, Linda really takes pride in the work that she does and does not feel like she tries to rush you out. It is a quiet shop since they are understaffed, but they are still great people. I highly recommend their manicures and pedicures as that is the service that I keep returning for. I'll be back!

Here I go nail hopping again. Spacious, clean spot. Convenient location with ample parking…read moreavailable. Fit me in on a snowy day and got me started quickly on a gel manicure. The gel removal was quick but the lady went shoveling with the tool and would scrape against my cuticles, mildly uncomfortable/borderline painful, minus one star for that. But it did the job. It was the only thing that detracted from my experience there. All the staff were nice and seemed to care about their work. The place was impeccably clean as well. Interesting to note they have a couple gigantic flat screens that were playing Shooter, so if it bothers you to have Mark Wahlberg blasting people to death with loud rifles etc -- just a fair warning. After Shooter they played Contagion which was quieter for ambience- but no less disturbing of a movie. I personally didn't mind and enjoyed the entertainment and literal surround sound. It was a fun change. but this did vary a bit from a "spa" that some may be used to. May not be your cup of tea if you don't prefer shootouts happening while you get your nails dipped As for the nails, I didn't catch the name of my nail tech but she was very sweet and did a nice job. The UV lamps were set on either side of the table so you can keep either hand on their own side vs swapping them out in one lamp. The finished product was nearly perfect. Tiny bubbles on one or two nails but barely noticeable. Overall in and out quickly and enjoyed my experience. Fair pricing. Thanks! Will be back and do some more interesting work!

I just wanted to take Gelx nails off but they pressured me into getting a brand-new set, when I was…read moregetting my nails done the lady cut my finger a bunch of times. She told me it was my fault because my hands were shaking? When she was doing my French tips, she kept on redoing them and was complaining it was also my fault because my hands were shaking again. The final product of all this was the one of the worst nail sets I ever got done. The French tips were crooked and different sizes, and the nail art looks rushed. Not even the polish is evenly coated and not even my fingers are all the same shape? I didn't speak up because I was uncomfortable and they were rude and worst of all I spent $70 for a product I didnt like, for just taking off my nails and painting my natural nails. For anyone wanting to come to this place do it at your own risk.

I've been to Majestic Nails Spa in North Andover about three times for GelX nails since June 2025…read more While the nails last well and look nice, the owner, Lava, has consistently been unprofessional whenever I ask for them to be shortened. I gave her multiple chances because her work is fast and lasts, but there's been a clear pattern of disrespect when it comes to honoring this request. At first it was just eye rolls or sighs, but at my most recent visit on 8/23/25 (12:15-1:40pm), she went too far. When I asked for shorter nails again, Lava told me "I slap you" while motioning her hand like a slap towards me -- with another employee standing nearby observing the service. They both laughed, but I did not. I defended myself and reminded her this is a paid service, not free, and I should not be made to feel like asking for shorter nails is a problem. She then tried to change the subject by pointing out her haircut, which she had requested short at the salon she went to. I explained this was exactly my point: as clients, we pay for what we want, and our preferences should be respected. Her response was simply, "I like long nails, I tell my customers long, long, long." The nail work may last, but professionalism and respect are just as important. It's unfortunate, because she is skilled and the nails did last a month on me -- but the lack of professionalism outweighs the quality. For that reason, I won't be returning.

Amy went above and beyond my expectations!!! This is the best set (dipping powder) I have ever…read morereceived! Amy is AMAZING!! She takes her time, makes sure you are happy, is super friendly and professional and most importantlY DOES NOT rush. It is a relaxing experience. Plus, my nails feel natural and not super thick. I am looking forward to my next appointment. THANK YOU AMY!!!

This place has a lot of positives!!!! 1. They had appts…read moreavailable the same day. I called at 5 and schedule for 6. 2. The parking was convenient. My fiance was able to park right in front of the shop and drop me off. There are always spots available. 3. The shop was clean and spacious 4. The service here was excellent. I was getting both a manicure and a pedicure and a third lady who wasn't even doing my nails walked by and noticed I was wearing a sweater that was too warm and started fanning me. They also gave me a bottle of water and turned on the fan for me. (This was totally my fault I wore an unnecessarily warm sweater for what the weather called for). They ladies were also very gentle with my nails. They didn't tug my hand or file too deep. Just perfect! 5. They close at 7. I came at 6 and my lady stayed till 9 just to make sure my nail art was exactly the way I wanted it. My lady was also apologetic for making me stay late even though my design was obviously complicated and it was not at all her fault. The cherry on top is my nails look exactly like my inspo pic. 6. At the end of my 3 hour session I was charged an incredibly reasonably price. For selfish reasons I would like to keep this place a secret but I honestly can't recommend this place enough. I would give them 6 stars if I could!!

This is my go to place for pedicures! Great group of hard working ladies! Hours work well for my…read moreschedule, been going here for years.

Very kind and respectful. I love how they always put on Deal Or No Deal on the TV. Definitely…read morerecommend.

They were able to fit me in so quickly & were so kind. This is the first salon I have been to in…read moreawhile that I actually heard the techs laughing and genuinely seemed to enjoy each others company. First visit, I walked in with an inspiration photo and Vana took it from there. She checked often to ensure I was happy and did an amazing job!

Came here spur of the moment. I drove a bunch of kids to Canobie Lake Park…read more Walked in it was somewhat busy. Got seated right away. Just a normal pedicure. Regular nail polish. Massaged my feet and calf's. No hot rocks. No pounding my calfs(I hate that) Overall I was happy with my pedicure and it was priced right.

The service quality was horrible, we spent over 1 hour waiting go be attended they would walk by us…read moreand just laugh, they're vibes were very off and once we got there they told us it would only take 20 minutes until they attended us and took way longer