I have been to most of the nail salons in North Andover near the town center. Polished is by far #1…read morecleanest with tools that are new & sanitized, #2 I make an appointment online and never wait, #3, competitively priced (I only get a Spa pedi) & #4, very friendly & easy to communicate with.

I made an appointment for a gel manicure and regular pedicure. The pricing for both services were…read morereasonable, it was $35 each. Both my nail techs were quiet and the salon was quite busy on a Wednesday evening. The mani and pedi came out nice and I was satisfied with both services.

Everyone is so friendly. Salon is very clean and neat…read more Until next time. Thanks

i recently make reservations for a gel manicure after reading positive reviews on Yelp. The salon…read moreis dated, but it was quiet and I was seated promptly. That's where the positives ended. I was asked to pick a color from a wall of available colors but even when I voiced my reservations about my color selection after they brought the gel equivalent color, I was ignored and never given the option to try an alternative color on my nail before they started. The cuticle tool and the electric drill bits are kept on an empty mints tin and they didn't look sanitary to me. The shaping of my nails was uneven and I was not even asked if I liked the shape and length. It was late afternoon after work, plus I am not a confrontational person, so I didn't say anything, which I now regret. Now 10 days later my cuticles look awful, very dry and overgrown, and the nail polish has started chipping already.

I've been to Majestic Nails Spa in North Andover about three times for GelX nails since June 2025…read more While the nails last well and look nice, the owner, Lava, has consistently been unprofessional whenever I ask for them to be shortened. I gave her multiple chances because her work is fast and lasts, but there's been a clear pattern of disrespect when it comes to honoring this request. At first it was just eye rolls or sighs, but at my most recent visit on 8/23/25 (12:15-1:40pm), she went too far. When I asked for shorter nails again, Lava told me "I slap you" while motioning her hand like a slap towards me -- with another employee standing nearby observing the service. They both laughed, but I did not. I defended myself and reminded her this is a paid service, not free, and I should not be made to feel like asking for shorter nails is a problem. She then tried to change the subject by pointing out her haircut, which she had requested short at the salon she went to. I explained this was exactly my point: as clients, we pay for what we want, and our preferences should be respected. Her response was simply, "I like long nails, I tell my customers long, long, long." The nail work may last, but professionalism and respect are just as important. It's unfortunate, because she is skilled and the nails did last a month on me -- but the lack of professionalism outweighs the quality. For that reason, I won't be returning.

Amy went above and beyond my expectations!!! This is the best set (dipping powder) I have ever…read morereceived! Amy is AMAZING!! She takes her time, makes sure you are happy, is super friendly and professional and most importantlY DOES NOT rush. It is a relaxing experience. Plus, my nails feel natural and not super thick. I am looking forward to my next appointment. THANK YOU AMY!!!

Passion nails is my go to place. Always great manicures or pedicure…read more Have follow Yen the owner from her first location to the new place. Can't say enough.

Thought i would try a new place to me as its not far away. I should have read the reviews on here…read morefirst. Bad decision on my part. It's a factory. They literally used a walkie talkie to get me a technician as i went to a pedicure chair. Went for gel pedicure and dip french manicure. "MY" did the pedicure and Tina did my manicure. One was doing my feet at the same time as the other started my hands. As you can see paint on my skin and feet. When she put the alcohol on my big toe it bunt so there's a cut. Hopefully i don't get an infection. For the dip they don't use the pour over method. They dip your nail in the container, again not the best for hygiene. Nails on hand clipped too short and dip thick. She offered to fix baby toe but i declined at that point i was done. . $62 for manicure and $62 for pedicure. I definitely didn't get what i paid for. I wont be back.

Very friendly service. Clean. Love the parafin wax for pedicures. Only issues is cash only and a…read morebit pricey.

Tran Tran Nails exceeded my expectations! The owner, Tran did an excellent gel manicure. She was…read moreattentive and gentle. Very friendly! The salon is clean and well maintained. I will be back!

Proprietor Mary was Just an absolute delight! She fit my daughters and I in last minute for 3…read moremanicures on Christmas Eve and spend time with each one of us with such great care it felt like pampering! We all enjoyed the experience immensely and are Already looking forward to going back again!!

I decided to try Star Nails after reading the numerous positive reviews. After visiting, I can…read moreconfirm-- Mary is the best! My gel manicure is perfect. Mary took her time on my manicure, walking me through the different nail shapes and helping me pick. She is clearly passionate about her business and truly cares about her customers. The salon itself is a bit tricky to find, but the inside is very clean with tons of color options on display. I will definitely be coming back!!

Easy to get appt., clean, friendly. They do a great job at a reasonable price!…read more Highly recommend!

This nail salon is friendly and easy to get an appointment with. They also still have reasonable…read moreprices for people like me who just want a basic no frills mani and pedicure. They also work together as a team to stay on time when you have an appointment unlike other salons who take walk-ins ans then keep the customers with an appointment waiting.

Would not recommend. Nails chipped same day and looked clumpy from the get go. Felt rushed and over…read morepriced

I previously left a negative review for this salon but decided to give it another chance, hoping my…read morefirst experience was an exception. Unfortunately, this visit confirmed that the issues are consistent. I requested a light yellow nail color and confirmed the shade multiple times. I was repeatedly told that the color would appear lighter after curing under the UV lamp, which was simply not true. The final result was completely different from what was promised. On top of that, the application was poorly done. my nails were uneven. When I called to ask if I could come back in to have the color corrected, the salon refused to fix their mistake unless I paid an additional $30. This is unacceptable given that the issue was due to their lack of accuracy and quality control. The interaction over the phone was also very rude and unprofessional, which only added to the frustration.

Super clean, nice looking place. Went on a Friday at 5pm barely any waiting time for a pedi & full…read moreset. Was offered water as soon as I was seated. The girls were super nice for the most part. I'm 9 months pregnant & my ankles are a bit swollen. 2 of the girls were talking to eachother I heard them say something about ankles, they asked how far along I was told them 9 months & they proceeded to talk to eachother & laugh. So ima safely assume it was about my ankles which I found rude. Anyway the pedi was nice, the paraffin felt great. As for the painting of my nails I wished they would have buffed my nails so they can be evenly shaped so the nails would have looked nicer. My full set was average. The shape is ok, a little on the flat side. My biggest pet pev is she didn't bother cleaning the nail prior to putting on acrylic. I specifically asked for my cuticles to be cleaned since I know that not every salon offers that service as part of acrylics which is ridiculous. But she completely forgot. Literally just buffed my nails & proceeded to put on acrylics didn't bother even cleaning under the nail. Had to tell her again before she painted them to clean my cuticles & was told it was an additional 10 $ ‍. No point of having nice nails with dry skin around them. She took care of the cuticles, painted them but no lotion or oil so my hands after the service were a little dry. But over all it is a nice place a bit expensive which I wouldn't mind if the quality of the service I was getting was a bit better. Feel like if they worked on those little things this place would be great. I'm updating to 4 stars, I was apologized to & I really appreciated that. I would most likely give this place a second chance .

I've tried them for my last time. I took my daughters here yesterday after calling to ask if they…read morehad dazzle dry. They said they did. We all got pedicures which were entirely rushed and despite asking for regular pedicures they did a gel pedicure on one of my daughters (and tried to charge me for it). When we got to fingers I again asked they had dazzle dry and they said yes but then proceeded to "match" the color I asked for and did a regular manicure. It chipped twice before i even left the salon and today I have 3 fingers all with big chips. I won't even bother going back to have them fix it. It took 2.5 hours for my daughter to get a pedicure and a full set. We have a million nail salons in town, go elsewhere.