1. The Nail Palace

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Lowell, MA

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The Nail Palace

2.9 (14 reviews)
Closed • 8:00 am - 8:00 pm

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Services - The Nail Palace

Manicure

Manicure and pedicure

Nail fill-in

The Nail Palace Photos

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Broken Nail After Appointment due to excessive drilling. The acrylic applied over the broken piece failed due to improper prep.

I rarely leave reviews, but I'm very disappointed. During my first visit, my gelx nails came off right after I got home due to poor nail prep. Despite that, I gave the shop a second chance based on a recommendation. Unfortunately, this time was worse. My nails are now brittle and sensitive from excessive drilling, and I was cut multiple times. Although the manicure turned out better after I gave instructions, my big toenail broke in h right after I left. Additionally, the atmosphere in the salon is unwelcoming, with negative attitudes from the owner and staff.

It was our first time here and I have to say they did an amazing job on my little cousins nails. The customer service was great and I recommend making an appointment in advance. The owner was very nice and welcoming

Jade nails

It was my first time here and it was amazing. I got jade inspired nails and Donnie did amazing. She was attentive to details and took the time to make sure everything was perfect. I love that the nails look good and they aren't too thick. The place was quiet and huge. Also, this is the first salon that I left without getting cut/nicked. Can't wait to come back for a pedicure.

That's what they did after asking for something different. Plus they were so rude ‍‍

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10 months ago

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Anne H.

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2 months ago

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Anne H.

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1 year ago

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Anne H.

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1 year ago

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Anne H.

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1 year ago

Poor customer service, lack of follow up with customer issues. They don't know how to deal with problems. They just try to laugh it off.

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Anne H.

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2 years ago

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Anne H.

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2 years ago

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Anne H.

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3 years ago

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Anne H.

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2 years ago

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3 years ago

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Anne H.

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3 years ago

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Anne H.

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3 years ago

Everything's was great , the best nail palace with clean and relaxing with good environments

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Anne H.

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2 years ago

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Anne H.

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2 years ago

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Jas Nails Salon

Jas Nails Salon

3.2(6 reviews)
0.1 mi

I'm appreciative of the fact that the Nail Salon is a Clean Place and has A very pretty Peaceful…read moreEnergy. The Nail technician that was there was a kind Lady She was trying to provide the best care for My Hands and I'm sure My Experience would have been very enjoyable if I Had Let the Young Lady that was At That Salon Provide A pedicure when My manicure was done. I'm thankful for their kindness there and I recommend every Lady that goes to Jas Nails to get A pedicure. Their chairs look like their very high Quality and the Young Lady that Provides the pedicure gives the service to Customers with Professionalism and Care.

I went in just to get my gel nails removed. I asked if walk-ins were okay and how much it would…read morecost. The price was cheap, but once the lady started, she didn't seem very patient or careful. She began with my right pinky, and almost immediately, she cut me with the machine. A lot of blood came out. At first, it didn't sting too much. She placed a small piece of paper towel on the cut, sprayed some water, and put some powder on it. But soon, the pain got much worse. She continued removing the gel from my other fingers using the machine, sometimes not even looking at what she was doing. I'm honestly relieved that it was only one finger that got injured. The whole experience was awkward. We didn't say anything to each other, and the pain was so bad I was biting my lip the entire time. When she finished, I paid, but I left very disappointed. She never apologized or offered a bandaid l, even after clearly hurting me. I really hope no one else has to go through something like this. Getting your nails done shouldn't come with the risk of injury.

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Jas Nails Salon - Cut after the blood

Cut after the blood

Jas Nails Salon

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The Nail Palace - othersalons - Updated October 2026

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