I am a top customer of the Chelmsford location for buying services and products, and only thing…read moreeven more highly of my experiences each time! I always appreciate the special service and support provided to me by Mary Kate. She is highly responsive, very personable, and ensures that I receive prompt attention. I appreciate her very positive attitude. This makes an amazing difference as a customer since I originally started going to EWC at another location originally. Thank you for all that you do!!! For services, Lauren is a master!!! I can't say enough about her work and appreciate her highly positive attitude, focus on comfort, and attention to detail. I trust her completely to do an amazing job. Thank you for all that you do!!!!!

We had an extremely disappointing experience at this establishment.  The front desk attendant,…read moreJocelyn, was not only combative and condescending but also consistently rude throughout our interaction. We arrived just three minutes late, only to be subjected to an unnecessarily lengthy lecture on their late policy. Even after we assured her that we understood, she continued with her reprimand. Despite multiple requests for her to stop, she persisted in chastising us--right in front of a crowded lobby. When we calmly pointed out that her behavior was unprofessional, she dismissively responded that we didn't have to stay if we didn't want to listen to her. As if that wasn't enough, she then spoke about us openly to her coworker while we were still present. When we informed her that we could hear her, she flatly stated that she didn't care. This lack of discretion seems to be standard practice at this establishment. During our time there, we became unwilling participants in overhearing details about other patrons' procedures and Jocelyn's personal opinions on them. At full volume, we learned that the next client was receiving a Brazilian wax, followed by Jocelyn's loud and unsolicited commentary about how "gross" she found such services. In summary, if you're looking for a reception experience filled with lectures, public shaming, and eavesdropped commentary on your personal choices, then this is the place to be. Otherwise, I suggest you look elsewhere. For the record, the wax itself was excellent. Service date: 10/18/24. Appt time: 6:30pm & 6:45pm PS: if you were the Brazilian appt after us, you should probably call the manager. Jocelyn did not speak kindly about you.

I just had an amazing experience at Beyond Day spa. Had a micro needling facial with Ana. She…read morereally took the time to explain the whole process and what would best benefit my skin. She showed true professionalism and care for the integrity of my skin. Very relaxing and clean! Also had the opportunity to have a wax with Angie, made me feel very comfortable also extremely professional! Best wax ever! Beyond day spa is perfect whether you visit spas regularly or first time and don't know what to expect. This is the type of setting where anybody will feel welcome and comfortable!! Highly recommend! Janelle

I've gone here a couple of times in the past for a massage. Friendly service and the facility is…read morewell maintained and cleaned. Never had an issue and I felt comfortable speaking up if I wanted a bit a softer massage etc. Plenty of parking as well.

Very professional and great experience. Would highly recommend. I had brow wax and tint services…read moreand loved how they turned out. The student was very attentive and the instructor was very supportive and ensured all went well and she provided her student with gentle contructive criticism. Why not support the students and allow them to learn at the same time? Totally would go back!

I had Rebecca who is supposed to finish school next wkd. She provided my lower leg wax & under arm…read morewax. She explained the step and after care well. She then gave me a hydra facial because my skin is feeling dry with how cold it's been this winter. Checked in on heat from steam and hot towel. Had great pressure for neck/shoulder massage. Overall pleased and would go back to try out other esti and more services

Good place！I absolutely love this salon. The staff is friendly and kind. They take their time and…read moredo an amazing job every single .The overall experience is relaxing and enjoyable. Thank you for creating such a beautiful environment!

I loved my first experience at A'gaci Nails! 3 friends recommended Gigi to me and she was…read morewonderful. I got a dip pedicure and it was a great experience. I made the appointment online and it was nice and easy. Was average prices for now adays. Gigi was great and gave me color recommendations and ideas. It was so clean and I appreciate the stations not being very cluttered. I was there around closing on a week night. Everyone working cleaned the place top to bottom. The music and noise volume was great because some nail salons can be very chaotic. A'gacia was peaceful. I liked the addition of the free 5 minute massage. Then the hand mask for dry skin. I will be going back again and again. First impressions matter and they made a great impression on a first time customer.

This was the most relaxing experience I've had in a salon! Christine P was amazing - I wanted a…read more"fall look" and she helped me work through my ideas and pick the perfect color, not to mention she worked a miracle on my old lifted/blonde color. I'm in love with it! Thank you Christine! Ps. If she sees this, I passed my nurse practitioner board exam!! Thank you for cheering me on! :)

First visit for color today and I cannot express how happy I was. Jordyn was amazing from start to…read morefinish. She took the time to give me exactly what I was looking for. Thank you Jordyn for making me feel beautiful today and I cannot wait to come back!

My wife went in for a wash and blow dry. No cut, no product, no hair style. Charged her $75.00!…read moreWhat a rip off and joke. EVERY other place in Lowell area when called said $35.00. They say $ more like $$$$$$$$$$ I would go elsewhere.

I went to this place randomly because I had a surgery not convenient to wash hair myself.. it's so…read moreclose to my home and looks grounded. The lady almost poured water in. My ears and forehead.. in the end, she said wash and just blow dry hair costs $75 and she also asked for tips.. it was the worst hair salon experience in my whole life.. I felt scammed and my husband is surprised I paid $75 for just washing and blow dry hair.. any places we asked is around $30. Not saying the place is dirty and hairs stick on floor!

Wow! Thoroughly impressed!! Marsha was punctual, professional and expertly qualified. Clean and…read morecalming location, but she is no-nonsense and gets down to work with minimal chit chat which is actually super cool. Bring cash for a tip as they do not take a credit card (which makes sense because then they don't get it all after paying a fee). Just bring some and be thankful you didn't have to do whatever services she provides by yourself!! :) Highly recommend. No photos on this one. he he

Very professional team! Highly skilled and extremely comfortable experience with Marcia.read more

Nice atmosphere, quick and plenty of open appointments! Consistently pleased with the cleanliness…read moretoo. There are student and military discounts too. Alexis in particular is great to see. She's fun to chat with and quick (quick being important when you're getting hair yanked out).

Went in to get my eyebrows done. Had stopped going there and went to Newton instead because Jess…read morehad totally cut a strip out of my eyebrow last time. (Like 6 months ago). So I decided to try it again. I walked in and she's wearing 2 masks and is super awkward and smells like smoke like usual and she asks me if I am using retinol. I have been using it for ages and never had an issue. Tells me she can't do my eyebrows and that's it. Thanks and goodbye. She could lose her job if she did it. I have to be off retinol for three months in order to get my face done. I told another European wax i had been on retinol and they said it was fine. This is absurd and I will never go back again.

Stop the press! This IS the best blowout you'll find north of Boston. I had been a lost soul…read morewandering for quite some time, trying to find a stylist that could live up to the longtime relationship I had forged with a stylist in Boston. I was lucky enough to have a harmonious hair story from my college years into my early 30s with an amazing stylist in the city. But after a while, making the trip was more work than I wanted to invest. I spent years bouncing from place to place across the Merrimack Valley only to end up carving out a day trip back to Boston to fulfill all my hair needs. Then a very good friend recommended Sheilagh Lewis at Indigo Salon--and it was a game-changer! After about a year of visiting Sheilagh, this review is long overdue...because her artistry is nothing short of extraordinary. From the very beginning, her warm and welcoming demeanor puts the person in her chair at ease. She's super compassionate with a genuine interest in understanding your hair goals and preferences. For anyone reading this review with "normal" hair, they might not understand how difficult it is to find a stylist that knows how to properly blow dry hair with a front cowlick. I'd often go to the salon and drop a decent chunk of change only to leave not really looking like me. Enter Sheilagh. It's a rewarding experience to leave the salon on any given weekday and feel ready for a red carpet event. Her blowout is the best I've ever experienced, and, I dare say, is even better than the one great stylist I had in Boston. She has clearly put in her 10,000 hours--and then some--at her craft and lives for using that talent to make a profound impact on the way her clients--from children to adults--look and feel. In addition to Sheilagh's gifts for weaving hair magic, the overall salon experience at Indigo is inviting, friendly, and accommodating. If you're looking for a place close to home, where you can relax, unwind, and leave feeling your absolute best, give Indigo a shot. You won't be disappointed.

While not a seasoned or otherwise major consumer, I was very impressed with the quality and…read moreappearance of the facility. Furnishings and "offerings" are above average. The place is well put together and from the care taken when making a reservation with a stylist i had met elsewhere to making the next res., I was very pleased. For background, after "finally" upgrading the quality of my hair cutting and finishing (again read "no expert") I was impressed with the caring results. Certainly one has to be pleased with "the outcome" and that is where my stylist revealed these folks understand that is first and foremost if a firm is to be successful. I will return even as this is a premium priced supplier of service but where you can get what you want with the finest of care it seems!