I used to go to Dr. Astrachan years ago and he is a great doctor. But recently I went to Hamden and…read morenever saw him after THREE visits. I was supposed to have a hearing test waited two hours never happened because one of the other doctors blew a gasket telling me I wasn't his patient and would have to wait. Well I ended up leaving. I made yet another appointment and got the dates mixed up and didn't go. They charged me $25 for a missed appointment. I actually sent them a payment but the check never cleared. I called the billing office and told them to re present the check. THEY NEVER RETURNED MY CALL. Then several weeks later I received a bill for $50!!! I called this time they answered in the billing department and I told them what happened. They didn't care. I ended up paying the $50. Expensive lesson but I learned. Do yourself a favor and go to Dr. Melnick in New Britain. No problems there.

I went to Dr Astrachan for years and, while he is a good ENT, I grew tired of him barely spending a…read moremoment with each patient. The clincher for me to move on came when I got some lab tests and then made a followup appointment to see him. After waiting 30 minutes or more, he finally came into the exam room looked at my chart for 15 seconds and said he wanted me to make an appointment to have a minor procedure done and then walked out. The question is why he couldn't have one of his assistants call me to tell me to set up an appointment for the procedure and save me an hour out of my day, a $50 copay (which I argued against and lost), etc. This told me that, like another poster said, this office was all about money and not caring about consideration for their patients.

Poor customer service. Sends bills via text messages. Really? Who would not think that it's a…read morescam? Doesn't return calls.

There haven't been many times throughout my life that a Doctors office have given me or my family…read moresuch wonderful treatment. We had an appointment that I missed bc I woke up late, I called to see if they would still see us unfortunately the Dr. Was tightly booked but I was able to get an appointment with the APRN (his nurse-Debi) just a few hours later she was attentive kind concerned and explained everything, that my son who's 17 is going thru bc of his ear infections. A condition he has had since birth. This is our 1st time with this Dr. And wished we had him years ago. He was given a hearing test, Ears checked through a microscope and that's how this visit was everything for me felt like it was done using a microscope. I'd also like to mention Terry the nurse she was the exact same way with my son. Concerned and patient in talking with us. I know there's not a better Dr. Specialist office out there! If you are lucky to have an appointment with them u will understand why I praise these 2 ladies the way I have.

After seeing the doctor numerous times I was told by the doctor there is nothing I can do for you…read more He did nothing for me. Not even recommend other options

There are far better ENT's in lower CT. His office is very old and staff very rude. I have never…read morebeen so mistreated. Everything from start to finish with my visit was awful. I had to wait over an hour to see him because they never recorded my appointment in their system because the staff is so incompetent. He ordered x-rays that I didn't need and had to suffer on his archaic machine. Then when I called his office to ask questions about my level of care, I was told by his rude staff that he will never call me back. Who treats patients that way? Very upsetting.

I've been seeing Dr. Takoudes for several years, mostly for a recurring vertigo problem. He (and…read morehis staff) are among the kindest and most professional medical professionals I've ever dealt with. I'd be happy if he could be my primary physician, but I know he isn't available with his specialty. I'm very grateful I found him when I moved to CT.

Dr takoudis. Is one of the best doctors have ever seen. He is patient, thorough and friendly, He…read moretakes the time to listen and, explain things . When uses a tube to godown nose into throat to see my vocal chords he is very gentle .

I've been going to Dr Lane for decades now. He is an Eye, Ear, Nose, and Throat Specialist. He…read morehas been awarded by his colleagues as a Top Doctor in the Tri-State area. His knowledge is second to none. He's thorough. He doesn't miss a thing. I get a great exam when I come to visit. One thing I'm sad to see was that he is now part of the Yale Collective. My cost per visit tripled because of this move. I don't fault him for that. I fault Yale and their greed. I asked Dr Lane why it's more costly, and he mentioned Obamacare costs as a factor.

There are a lot of good doctors and a lot of bad doctors, but Dr. Luzzi is an outstanding…read morepractitioner who checks all of the boxes. He is a superb diagnostician and technician with a great bedside manner. His staff is a happy crew that makes you feel like you are the most important patient ever. I really like Dr. Luzzi and you will, too.

Excellent bedside manners, amazing recollection, and great communication. His Staff, Amy, Rachel,…read moreall excellent communicators. Have you ever heard of a doctor where you call and someone picks up and you talk within minutes, and get phone call back on a better-than-timely-manner? Dr. Luzzi is exceptional.

This Doctor knows what to look for when you talk to him. What questions to ask…read more Then after that is done he uses common sense to suggest a right remedy. I trust him explicitly because he's earned that trust.

He is one of the Best Dr I have ever met, he cares about you, he helps you to make the right…read moredecision for the Best of your treatment, he talks to you like a friend and he makes sure that you understand everything, he is a great human been, one of the Best Dr, Im very thankful to have him taking care of my condition. Thank you

Went in for an annual physical exam, which falls under 100% preventative. Thus no costs to me…read more However, a few weeks later, I received a bill. I called to discuss their error and was told I was billed for TWO office visits for my ONE appointment! So while my 'annual physical' appt was covered 100% under preventative, I was on the line for the 2nd office visit of $250. When we went into the nitty gritty of why I was charged for a 2nd visit, it was from a question the doc asked ME, which I responded with 'it's fine'. It wasn't even a conversation lasting more then 5 SECONDS. After FOUR attempts at calling them to resolve my issue, which nobody ever called me back, I gave up and now go elsewhere.

I see Dr Tracy and feel he's given me great care. The PA I saw in an emergency sent me to the…read morehospital immediately before my appendix burst. I have felt seen, heard and respected by everyone in this office.