This is the worst ENT EVER; Horrible doctors, especially Dagostino yuck and the rudest office staff…read moreincluding the DUNGEON in the basement that has no windows that the clerical staff works; they get no air and brain cells are truly dead! BEWARE FOR U WILL SURELY COME OUT WORSE THEN U WERE BEFORE! NEW HAVEN NEEDS TO FUMIGATE!

We were very fortunate that when a crisis occurred, the patient was in the Yale OR. Otherwise, he…read moremight well have not survived. The surgeons, doctors, and most of the nurses were top-notch. Nurses Naomi in the CTICU and Dai and Karla on SP 5-3 deserve a special shout-out for professional, compassionate and competent care. The real problem with YNHH is that it's a 45-hours-per-week hospital. It's practically a nursing home, except Mon-Fri 8am-5pm. Even then, it can take forever for procedures to be scheduled and to take place. Many departments close up shop for the weekend, and the ONLY goal for the remaining staff seems to be handing everyone, still alive, back to the active practitioners on Monday morning. In preparation for a discharge on Friday morning, a bedside attempt was made to place a PICC-line. When that failed, placement in radiology was needed, but they were unable to schedule that until the following Tuesday. FOUR extra days in the hospital, because of the weekend, and because of not enough personnel/resources to get him into IR in a timely fashion. A frustrating, and expensive delay! Enduring 4 needless inpatient days, with the noise, discomfort, unappetizing/ cold food, and increased risk of infection was unacceptable. There are reminders posted everywhere to SHHH (Silent Hospitals Help Healing), but the loudness in the hallways was intolerable. There is beeping from cardiac monitors 24/7. The CNAs, in particular, think nothing of sitting around the hallways, ignoring call bells, and loudly calling to or chatting with each other, while student nurses do their jobs for them. If the unit even has a manager, he or she was entirely invisible, and the CNAs clearly have no fear of being seen lounging or complaining. Someone's idea of management is obviously "let's put up signs," rather than actually monitoring what's happening on the unit.

Their billing! I was…read morescheduled for an outpatient procedure at the end of January. They had to have their copay up front. The day of the procedure, the doctor said it was not necessary. They had, however, done an ultrasound to determine this. Two weeks later I called to see where my refund was. I was told it could take 45 days for insurance - given that they did do the ultrasound portion, I did not mention that had the original doctor made the same determination from the original ultrasound, I wouldn't have been there. 45 days later, I call. Yup, I do have a credit balance that would go back to my credit card. A week later, I still don't have it. They had to have my money up front - now they have had my money for 2.5 months. Not acceptable.

Good morning to all, I have been coming to this clinic for years, and previous years I'd say the…read moreenvironment has not been the best but recently coming for my appointments these past months I have noticed different employees with much better energy as well as good communication. The doctor is continuing to help provide the best care with the best recourses possible. I would say the office is having new looks and changes happening. Very happy with my recent visits Best regards :)

Sorry, but I have to say, they are like robbers, they don't know anything about customer service,…read morethe recaption is very rude, they don't have any proper appointment system, when you go there they will tell you we are closed, I personally do not recommend this doctor.

A couple years ago I started having seizures. At the time I was seeing a neurologist who is now…read moreretired. I had one seizure in beginning of summer, they did not put me on medication then in November I had another seizure. After that seizure my neurologist at the time Dr. Francine Testa decided to put me on a very small dosage of keppra. Quite literally the smallest dosage you could take. I'm not sure why I wasn't prescribed keppra after my first seizure considering epilepsy runs in my family. My sister has seizures in highschool, and my great grandmother often had similar episodes. The doctors were known of my family's history and after my second seizure I was never diagnosed with epilepsy so I thought these were random seizures since I was never told I had epilepsy. Then months later I went to Dr. Testa to receive blood work to test the levels of keppra in my body. She quote on quote told me if your levels are low and alarming we will call you if we do not see an alarming level we will not call you. So if you don't hear from us then your levels were fine and we don't need to up the dosage. A week had gone by and I hadn't heard from the doctors so I assumed that my levels were okay since that is what I was told. I needed to refill my medication because I was running low and I requested to refill it and was denied. I tried calling and requesting the medication from both my doctor and the pharmacy and heard no response. Because of this neglect and utter Incompetence and care for patients well being I missed one dosage of medication. Unbeknownst to me when I had my levels tested with Dr. Testa my levels were extremely alarming. On February 15th my levels were 5.3 and the normal range is 12+. I was never once alerted about these low levels of medication and a week later after already having extremely low levels and missing a dosage due to my doctor not answering my request to refill I had a status epileptic seizure.my mother found me on my floor convulsing foaming out the mouth. I was seizing uncontrollably. My medical records state that they believe I had 11 seizures back to back prior to the ambulance arriving and then had 13 on the way to the hospital before they ultimately had to medically induce me into a coma to stop the seizure. They were concerned that I was not going to wake up or if I did wake up I'd be brain dead. If I didn't have the strength to fight for my life and spent 5 more minutes in a coma I was going to be transferred to the ICU. Thanks to god I woke up 5 minutes before being transferred. I could not drive for 6 months lost a tremendous amount of weight from stress and was commuting my freshman year of college which caused my family to have to spend money on rides for me to get to and from school to finish the semester. I missed multiple days of school from this. The nurses and my doctor at Yale when this awful incident happened were extremely great. By the looks on their faces and what my mother told me they told her they did not think that I would survive. About a week later I had my follow up with Dr. Testa about this seizure. Automatically she tried to pin this on me and accused me of not taking my medication. Meanwhile this happened because her team did not look at my test results nor inform me that they were EXTREMLY LOW and on top of that she denied my requests to refill my medication so I missed one singular pill. She refused to acknowledge that this was a screw up on her side and mal practice. No one looked over my results and she tried acting like she couldn't see the test results on my chart. She was playing dumb like I was never tested Meanwhile all of this is documented on my chart. She repeatedly tried blaming this on me claiming I must not take my medication even after I explained to her that my levels were 5,4 when she tested me and at the hospital after I had the bad seizure they had only dropped to 4.8. It took less than a 1% drop in my levels from when she tested me to when I had the status epileptic seizure. This was caused by a lack of care on her part. My mother ultimately screamed at her for her lack of care for patient well being and being a horrible doctor with zero responsibility for her and her teams mal practice. We told her we wanted to switch doctors and she proudly and rudely stated well I'm retiring anyways. All I wanted was for her to admit that someone screwed up on her side. Ultimately she did admit that "someone fumbled the ball" with me and my records. This was the first issue I had with Yale and I actually know someone that had seizures in high-school and told me that Dr. Testa was her neurologist and her team lost her records and could not find her as a patient in the system?? HOW IS THAT POSSIBLE??? I thought this was the most prestigious hospital? After switching neurologists and fixing my dosage I haven't had a seizure in four years. However when I went to Dr. King Stephen's my new neurologist he informed me that I have epilepsy.

What a sad joke These people are careless and cold human…read morebeings who could not possibly be less compassionate I went to them with drug induced Parkinsonism , documented , from risperdal use only to be told , repeatedly , by a doctor named Wertiger that it was in my head and that I would "Just have to live with it " I wrote a complaint to the Yale Human Resources and have received an apology It's just about the absolute least they could do

Great doctor, human being, and soul. A great personality with sense of humor and unending vitality…read more Many years of her kind and patient care. Hope she never retires!!!! The best in female issues.

5 Stars isn't enough. I can't say enough great things about Dr Chosak!! She is such an amazing…read moredoctor, I absolutely adore her. I only wish all doctors had even half of the compassion she does. I've been her patient for over 15 years now. She's preformed various procedures on me and every time I feel secure knowing I'm in the best possible hands. I pray she never retires. I could never find another doctor that could compare. I really hit the jackpot with Dr. Chosak.

Compassionate, straightforward, highly skilled, offers support using humor and will collaborate…read morewith you doctor regarding your care. She's the best in my book!

I'm putting my real review up under Dr. Aversa's "new" practice (Generations OB/Gyn) but I saw the…read morelast review stated she wasn't sure where Dr. Aversa was now, so I wanted to put this up to help direct anyone who may also be wondering!

I used to have Dr. Aversa for a doctor until I called to make an appointment and realized she was…read moreno longer practicing at that office. I was pretty annoyed and I have no idea where she went, but I ended up seeing another doctor in the practice. Dr. Aversa is a very nice, gentle doctor. She is young and explains everything before it is done, I felt very comfortable with her. Not sure how much I can say about a doctor in a review, other than I wish I knew where she went so I could follow her. Great GYN. :-X

Dr. Dimaya is an exceptional primary care doctor. She is compassionate, thorough, patient, and…read moretruly listens. I always feel heard, respected, and cared for during my appointments. She takes the time to explain things clearly, answer questions, and make sure I understand my care plan. It is obvious that she genuinely cares about her patients and wants the very best for them. I am very grateful to have Dr. Dimaya as my primary care physician and would highly recommend her to anyone looking for a knowledgeable, kind, and dedicated doctor.

Dr. Dimaya is a kind, caring, knowledgeable physician who treats her patients with dignity and…read morerespect. Her staff is friendly and efficient. It is so important to us to be heard as well as have our medical needs met and this is the place where it is happening. My husband and I cannot say enough about the wonderful care and professionalism of this office. We are so blessed to have found Dr. Dimaya!