I can only speak for the 1427 Chapel St location. I will also state first that I stand for Dr…read more Aggarwal, MD. Not only as my doctor but as a friend. NOW WITH THAT SAID. I have been a patient for the last 15 years at least and the level of disrespect, discomfort, lies, misconduct, lack of empathy, compromised ethics, and a lot more. I am very fortunate to have been recording every interaction with every employee in that place. I have treated every worker with the upmost respect. My appointment literally only takes 5 minutes tops. Blood pressure, urine, done. I have had false positives on my urinalysis 7 different occasions now in the last 13 months. According to my records not one of those particular urines were sent to the lab. I have used other methods just to prove with 100 % certainty that this was the case in several of these urinalysis. I have been on the suboxone along with an ADHD med and Anxiety med that I need to function. I was doing amazing until these wonderful people started playing games with my prescriptions and demanding I travel 45 minutes every two weeks for a 5 minute appt including a urine. I am on a low dose adhd control and low dose anxiety control med. I need to take these medications so I can run my business. These employees at the counter( answering phones) and unfortunately now Physician Assistants, Docs, etc truly get satisfaction on making your life hard and miserable. For example, being sent home for being 5 minutes late for the last appt of the day after I just paid 80 dollars to get there and back. Another, being forced to take multiple days of every 2 weeks because I have to fight to get my meds because they were either not called in by the end of the day( this has happened over 16 times) Most of us suffer from addiction and my heart goes out to all that do. I can promise you the majority at 1427 chapels shore does not. I tested positive for a drug that I know have not consumed in anyway possible and the doctor cut of my benzo med that I have been on for 20 years cold turkey, without verifying with the lab, by trying to tell me it wouldn't be safe to give me at least a couple days or a weeks worth due to one positive substance that does not even interact with the benzo I am on. I can tell you for sure what's not safe is to let a healthy individual as myself walk out with the risk of having a massive seizure at any point within the next two weeks. I asked for documentation where it states a doctor can ethically do as such. They gave me the suboxone agreement which is not a matter of life and death and not at all what I asked for. Anyway I can go on and on about the many incidents over the past 5 years at 1427 Chapel. I know there are many patients going through similar with this particular crew at 1427 Chapel. My heart goes out to you all as well. Start recording and documenting if you feel you are being treated unfairly and do not be afraid to question anything that does not make sense or feel right. Dr Aggarwal started something above the rest years ago. I pray people either switch locations and research their rights if some of what I said seems too familiar. Don't let them cost you your job or sobriety by there lack of compassion and understanding.

Rude and unprofessional staff. Unhelpful and ignorant physician. Staff doesn't seem to understand…read morehow insurance works, and the physician will call you to cancel your appointment 10 minutes before it's scheduled

This is the worst ENT EVER; Horrible doctors, especially Dagostino yuck and the rudest office staff…read moreincluding the DUNGEON in the basement that has no windows that the clerical staff works; they get no air and brain cells are truly dead! BEWARE FOR U WILL SURELY COME OUT WORSE THEN U WERE BEFORE! NEW HAVEN NEEDS TO FUMIGATE!

I love this hospital. I'm not from the New Haven county but this is where I would go for my follow…read moreup appointment appointments in regards of a surgical procedure I recently went through. The Care quality of Yale is top-notch without disclosing much of my personal reasoning, after my operation, the nurses and Care team went above and beyond for their patients. I worked with a specific doctor and I've been working with him about over a year counting with the post office operation which makes it 2 years. I asked my doctor If today marks the last time I'll see him and he gave me a really big hug stating that this is not a goodbye. This is a see you later and he is always available in case if I need him for any future purposes, but I feel confident that he did a great job and I will be able to move forward confidently. Thank you Yale New Haven for everything

Their billing! I was…read morescheduled for an outpatient procedure at the end of January. They had to have their copay up front. The day of the procedure, the doctor said it was not necessary. They had, however, done an ultrasound to determine this. Two weeks later I called to see where my refund was. I was told it could take 45 days for insurance - given that they did do the ultrasound portion, I did not mention that had the original doctor made the same determination from the original ultrasound, I wouldn't have been there. 45 days later, I call. Yup, I do have a credit balance that would go back to my credit card. A week later, I still don't have it. They had to have my money up front - now they have had my money for 2.5 months. Not acceptable.

Good morning to all, I have been coming to this clinic for years, and previous years I'd say the…read moreenvironment has not been the best but recently coming for my appointments these past months I have noticed different employees with much better energy as well as good communication. The doctor is continuing to help provide the best care with the best recourses possible. I would say the office is having new looks and changes happening. Very happy with my recent visits Best regards :)

Sorry, but I have to say, they are like robbers, they don't know anything about customer service,…read morethe recaption is very rude, they don't have any proper appointment system, when you go there they will tell you we are closed, I personally do not recommend this doctor.

A couple years ago I started having seizures. At the time I was seeing a neurologist who is now…read moreretired. I had one seizure in beginning of summer, they did not put me on medication then in November I had another seizure. After that seizure my neurologist at the time Dr. Francine Testa decided to put me on a very small dosage of keppra. Quite literally the smallest dosage you could take. I'm not sure why I wasn't prescribed keppra after my first seizure considering epilepsy runs in my family. My sister has seizures in highschool, and my great grandmother often had similar episodes. The doctors were known of my family's history and after my second seizure I was never diagnosed with epilepsy so I thought these were random seizures since I was never told I had epilepsy. Then months later I went to Dr. Testa to receive blood work to test the levels of keppra in my body. She quote on quote told me if your levels are low and alarming we will call you if we do not see an alarming level we will not call you. So if you don't hear from us then your levels were fine and we don't need to up the dosage. A week had gone by and I hadn't heard from the doctors so I assumed that my levels were okay since that is what I was told. I needed to refill my medication because I was running low and I requested to refill it and was denied. I tried calling and requesting the medication from both my doctor and the pharmacy and heard no response. Because of this neglect and utter Incompetence and care for patients well being I missed one dosage of medication. Unbeknownst to me when I had my levels tested with Dr. Testa my levels were extremely alarming. On February 15th my levels were 5.3 and the normal range is 12+. I was never once alerted about these low levels of medication and a week later after already having extremely low levels and missing a dosage due to my doctor not answering my request to refill I had a status epileptic seizure.my mother found me on my floor convulsing foaming out the mouth. I was seizing uncontrollably. My medical records state that they believe I had 11 seizures back to back prior to the ambulance arriving and then had 13 on the way to the hospital before they ultimately had to medically induce me into a coma to stop the seizure. They were concerned that I was not going to wake up or if I did wake up I'd be brain dead. If I didn't have the strength to fight for my life and spent 5 more minutes in a coma I was going to be transferred to the ICU. Thanks to god I woke up 5 minutes before being transferred. I could not drive for 6 months lost a tremendous amount of weight from stress and was commuting my freshman year of college which caused my family to have to spend money on rides for me to get to and from school to finish the semester. I missed multiple days of school from this. The nurses and my doctor at Yale when this awful incident happened were extremely great. By the looks on their faces and what my mother told me they told her they did not think that I would survive. About a week later I had my follow up with Dr. Testa about this seizure. Automatically she tried to pin this on me and accused me of not taking my medication. Meanwhile this happened because her team did not look at my test results nor inform me that they were EXTREMLY LOW and on top of that she denied my requests to refill my medication so I missed one singular pill. She refused to acknowledge that this was a screw up on her side and mal practice. No one looked over my results and she tried acting like she couldn't see the test results on my chart. She was playing dumb like I was never tested Meanwhile all of this is documented on my chart. She repeatedly tried blaming this on me claiming I must not take my medication even after I explained to her that my levels were 5,4 when she tested me and at the hospital after I had the bad seizure they had only dropped to 4.8. It took less than a 1% drop in my levels from when she tested me to when I had the status epileptic seizure. This was caused by a lack of care on her part. My mother ultimately screamed at her for her lack of care for patient well being and being a horrible doctor with zero responsibility for her and her teams mal practice. We told her we wanted to switch doctors and she proudly and rudely stated well I'm retiring anyways. All I wanted was for her to admit that someone screwed up on her side. Ultimately she did admit that "someone fumbled the ball" with me and my records. This was the first issue I had with Yale and I actually know someone that had seizures in high-school and told me that Dr. Testa was her neurologist and her team lost her records and could not find her as a patient in the system?? HOW IS THAT POSSIBLE??? I thought this was the most prestigious hospital? After switching neurologists and fixing my dosage I haven't had a seizure in four years. However when I went to Dr. King Stephen's my new neurologist he informed me that I have epilepsy.

What a sad joke These people are careless and cold human…read morebeings who could not possibly be less compassionate I went to them with drug induced Parkinsonism , documented , from risperdal use only to be told , repeatedly , by a doctor named Wertiger that it was in my head and that I would "Just have to live with it " I wrote a complaint to the Yale Human Resources and have received an apology It's just about the absolute least they could do

Great doctor, human being, and soul. A great personality with sense of humor and unending vitality…read more Many years of her kind and patient care. Hope she never retires!!!! The best in female issues.

5 Stars isn't enough. I can't say enough great things about Dr Chosak!! She is such an amazing…read moredoctor, I absolutely adore her. I only wish all doctors had even half of the compassion she does. I've been her patient for over 15 years now. She's preformed various procedures on me and every time I feel secure knowing I'm in the best possible hands. I pray she never retires. I could never find another doctor that could compare. I really hit the jackpot with Dr. Chosak.

Compassionate, straightforward, highly skilled, offers support using humor and will collaborate…read morewith you doctor regarding your care. She's the best in my book!

I'm putting my real review up under Dr. Aversa's "new" practice (Generations OB/Gyn) but I saw the…read morelast review stated she wasn't sure where Dr. Aversa was now, so I wanted to put this up to help direct anyone who may also be wondering!

I used to have Dr. Aversa for a doctor until I called to make an appointment and realized she was…read moreno longer practicing at that office. I was pretty annoyed and I have no idea where she went, but I ended up seeing another doctor in the practice. Dr. Aversa is a very nice, gentle doctor. She is young and explains everything before it is done, I felt very comfortable with her. Not sure how much I can say about a doctor in a review, other than I wish I knew where she went so I could follow her. Great GYN. :-X

Dr. Dimaya is an exceptional primary care doctor. She is compassionate, thorough, patient, and…read moretruly listens. I always feel heard, respected, and cared for during my appointments. She takes the time to explain things clearly, answer questions, and make sure I understand my care plan. It is obvious that she genuinely cares about her patients and wants the very best for them. I am very grateful to have Dr. Dimaya as my primary care physician and would highly recommend her to anyone looking for a knowledgeable, kind, and dedicated doctor.

Dr. Dimaya is a kind, caring, knowledgeable physician who treats her patients with dignity and…read morerespect. Her staff is friendly and efficient. It is so important to us to be heard as well as have our medical needs met and this is the place where it is happening. My husband and I cannot say enough about the wonderful care and professionalism of this office. We are so blessed to have found Dr. Dimaya!

I should have learned my lesson when I was diagnosed with a condition that I now know that I don't…read morehave by a resident. No, I went for convenience so I kept going back. I went to urgent care with a 2 week old "cold" and was essentially blown off by the night physician who was obviously in a hurry to get back to his nap. I returned less than a week later as my symptoms worsened to be diagnosed with a far more serious condition, something I'm sure the first physician would have caught if he too the time to examine me. Then goodness forbid you have a non-life threatening issue but need to see a doctor, i.e. pain medication when you've badly damaged your shoulder. So sorry. You and your problem will have to wait for a week to see a GP who will then send you to a specialist. Also, the nutritionist apparently works only a few hours a week because after waiting and waiting, I eventually gave up on actually catching her on the phone to make an appointment that was advised by their own physician. Don't ever go to their dermatology "practice." Not only will they stick you with a bill, but they'll tell you that perfectly treatable conditions are just "cosmetic nuisances" and nothing else can be done. Anyone in the field of dermatology who makes such an absurd statement should be stripped of their license.

OMG! This place is God-awful!…read more I tend to not use modern medicine except as a last resort, and I have never used the actual medicine here (and I hope I never do) so I am rating this outfit strictly on the basis of my experience with their administrative apparatus, which I have been forced to navigate several times based on health record requirements, etc. This place is NOT user friendly. The website seems to be extensive but has very little useful information on it. It does not list any contact e-mails or phone numbers, nor does it explain anything about whom one should talk to for various problems. When you call any part of YUHS on the phone, you will inevitably be referred from one department to another, and none of them will be able to answer your questions. Also, about half the people will not answer the phone and you will be patched through to voice mail. When you leave a voice mail, they are slow to respond (usually a full day or more) and half the people never respond at all. Showing up in person, however, doesn't do much good either. You walk in, and there is an information desk which is not manned. Everyone is busy, frantic, on the phone, and there are people waiting everywhere. When you finally get someone to ask a question about where to go, you get referred to someone else, where you also have to wait. The only positive thing here is that when you actually do talk to a human being, they tend to be fairly courteous and polite. But honestly? I'd rather have them be bit cold and rude and actually get my answers and get things done. A smiling face and kind word goes a long way, but goes nowhere when you've been referred around to five different people. I think the following changes would do wonders for this place: * Full-time manning of the information desk with enough staff so that no one has to wait. Make the information desk function as a one-stop referral point so that the time of the other staff is not taken up by people being referred back and forth. * On any University materials that list YUHS in some specific context, make it so that the materials MUST list a specific contact name, number and e-mail so that you know who to call. * Clearly enumerate on the webpage exactly what people and departments to talk to about a given problem. * The website should make contact e-mails available via the website so that people like me with simple administrative questions can shoot a brief e-mail and let them handle it and get back to me with a response instead of me having to navigate a maze of voice mails or show up in person as I needed to do twice. * The University should hire more staff in general so that the staff is not super-busy and overworked. Having people be busy and overworked in a health-care setting is outright DANGEROUS if you ask me. Until these changes are made, I am going to stay as far away from this hellhole as possible and pray to God that I remain in good health during my stay at Yale.