I have been a patient of Dr.Kasper since I left my pediatrician. About two years ago my insurance changed. It just so happens that I qualified for insurance that I don't have to pay for... I have been to the practice a couple times since then. Today I called to request a letter signed by the Dr simply stating that He knows who I am, and I have been to his practice as a patient before. That's it. When I called the woman who manages the office asked me what I needed it for, and I explained that it was requested by my insurance company. When she found out what insurance company I have she explained that it would be impossible for me to have been a patient there because they do not accept that insurance (even though I have been there since my insurance changed). Nevertheless, I explained to her that regardless, I still need a letter from the doctor saying that I have 'previously' been a patient of his, if that would be possible. She said no, I can not get a letter from him, went on to say that I don't have to pay to go to the doctor while she does, and hung up on me. After my experience I wouldn't go back because obviously I am not welcome. Seriously though, free or not I wouldn't go to anywhere that would employ such a vile woman. Not even if you literally handed me money every single visit. I'm not heartbroken over it, really. Every time I went to see the Dr I felt rushed regardless to how busy the waiting room was, and the office people are infamous for being pretty rude regularly. Sigh. read more