Cannot recommend. This office will allow staff to yell at you on the phone…read more Discharge will follow.

Have been a patient for many years as are several family members. Dr. Kasper is very thorough and…read morealways follows up. Never a very long wait to get an appointment and rarely wait more than 10 min in waiting room. I highly recommend Dr Kasper.

Hi there, This is a complaint against the staff. I got a…read moremissed call from the office so I called back. I waited forever on hold and they hung up on me. However I called back and they said that they were going to call a mediation to my pharmacy. I go the pharmacy and nothing was called so naturally I called them back. Some rude assistant picked up trying to rush me off the phone and she said they never called the prescription because the dr wanted to talk to me. I said I wished you called to let me know. She got so rude on the phone and saying she doesn't have time for that and that they are short staffed. I said please do be snippy with me, and as I was speaking to make an appointment she hung up. So I called back, I don't know who picked up (most likely the same person) I said why did I get hang up on, and she hung up again for the third time. Someone called me from the office and without asking me what happened stating that I am being rude to the staff. I laughed because at this point it was funny. I explained myself again, and made an appointment that I cancelled right away .this was just for a physical appointment , what if I was sick and they act like that again and again ....I was going to ask to be a concierge patient, but they don't need my money I guess. Do not recommend them at all very very, very rude people no social skills whatsoever shame or Dr, Saunders employing people like that..

I have been a patient of Dr. Saunders for over 15 years. Both he and his staff are very courteous,…read morecaring and professional people. He has helped guide me and direct me through dealing with some serious medical issues requiring specialized physicians and surgeons including sepsis and cancer. He and his staff have always been very responsive and understanding with terrific "Bedside Manner". I took advantage of and enrolled in a Concierge Physicians program to which he belongs. The service offers several benefits. One of the most important benefits for me is virtually instant accessibility to him and/or his staff 24/7. I would recommend Dr. Saunders as a very competent practitioner of Internal Medicine as well as a down to earth General Practitioner or Primary Care Physician.

Very caring and patient, and an excellent diagnostician. Bilingual in English and Italian. The…read morenurses in the office are very prompt in returning phone calls, and very courteous, too.

Dr. Galante saved my life and prevented me from becoming a quadriplegic in 2006. Because he is…read moregifted professional and because he listens to what his patients have to say he was able to diagnose a tumor in my spinal canal at the base of my skull that was gradually cutting off my spinal cord. He found what other doctors missed and sent me for an MRI when others couldn't be bothered. Dr. Galante sent me to the best surgeon for the job, Dr. Isaac Goodrich. As a team they saved me. I can run, ride a bike, shovel snow and live a normal life 14 years later. Without them I would have been a quadriplegic 13 years ago. His staff has come through for me in other emergencies too such as a burst appendix, but it's not just the emergencies in which Dr. Galante excels. He has common sense solutions to health that involve diet and exercise without relying on pharmaceuticals to cure every problem - a trait I think will lead to a healthier and longer life. He is a beautiful human being as well as a talented doctor that cares about his patients. His practice reflects his professionalism and make you feel welcome as well.

Dr. Farmer saved my life during Covid. Being a life long asthmatic with hard to treat allergies, I…read morecame in as a new patient and could barely breath. The worst place for me would have been the hospital. Dr. Farmer aggressively cared for me and administered everything possible to open my airways and he kept me for as long as it would take to stabilize me. He has been my primary ever since and I trust his judgment. It has never been wrong. All the staff are like family and I would recommend this practice to anyone who wants to hear real medical advise and get great care! Thank you Doctor Farmer!

This medical practice is small intimate and just what a patient needs. Dr Farmer is amazing and I'm…read moreso lucky to have such a thorough provider. His staff goes above and beyond to make you feel welcome, get your Referrals done in a timely manner in your chart updated.The location is convenient

My husband was unable to walk due to the pain in his knee. We got on the waiting list and 10…read moremonths later Dr. Lahav did a total knee replacement. 100% successful. Dr. Lahav and his team were efficient and everything went according to schedule. Everyone kept us updated throughout and post surgery follow up is exceptional. Anyone who needs a replacement should have Lahav do it.

EXCELLENT doctor in every aspect. I am so glad he was recommended to me and that I used him for my…read moreknee replacement. He listened to my requests (not a fan of narcotics) and made sure I got just what I needed to keep my pain at a minimum. I am so darn impressed with him as are all of my friends and relatives who also used him for their operations.

The Medical teams were VERY thorough and considerate. I…read morehave an appointment in June. The lady who called me (Jackie), to make my June appointment was very patient with me, too,

Absolutely terrible communication!…read more The cardiology department has the rudest phone staff that I've ever encountered. When I first called, I was told that they need 2-3 weeks to process a referral, and then when I finally reached them (10 phone calls later), they're booked out 6 weeks. If I could leave -0- stars I would. This has to be one of the most inept medical practices in CT, and I'm ashamed that they're part of the Yale network!

Would Never Recommend This Doctor!!! Terrible experience…read morewith the office. The staff is rude and nasty. Would not see my 81 year old mother with Stage 4 cancer once she was there unless she paid a $75 fee for a 'missed' appt up front. They said her last appt was not cancelled on time. We did cancel the appt and the office did not get the message. Disgusted!!!

I called her to ask her to please visit me at the Hartford/St Vincent's in Main St Bpt, Ct. I've…read morebeen under hospital care and have had numerous tests to try and diagnosis my symptoms. She has never tested me for a fungal issue diagnosed by my lung doctor a few years ago via a Blood test. He referred me to an infectious disease doctor who never treated me since the medication was very strong and could damage my kidney. Many months after a near death experience in 2023/2024, I was still feeling pain in my liver. Dr Passalaqua was recommended and when I told her my disease doctor said my discomfort and pain would subside, she yelled at me to say "Who told you that I shouldn't experience any pain, she said it should/ could take a year and a half to heal since my abscesses were so bad and I was days from dying. Now I am sick again and exhausted all tests available and when she came in the room she yelled that my fungal issues from a few years ago were resolved. I was Never retested, so her aggressive attitude was not warranted. She continued to be condescending and when I tried to explain my symptoms and tests to date she kept shutting me down. I aggressively through her out of my room and asked her not to return! Also when I called her answering service last evening asking to speak to the on call doctor, which I understand she is the only doctor in her office for, her office staff disguised her self as Dr Passalaqua. Her voice was the same as the office girl who said an August 6th was the soonest appointment. It was unacceptable because I have been battling symptoms since April 30. Time is of the essence and I am my only advocate. Needless to say I will never return or recommend Dr Passalaqua ever again. I called my former disease specialist and they order blood test as that is how it was diagnosed back in 2023. She wanted to do a sputum test. She was NOT listening to my requests or concerns!! A horrible experience despite her 30 years of experience told to me by the attending ER doctor.