If you think you need crawlspace work, this is the company you should contact! We just purchased a home (built 1982 in Salem) and one of its issues was the crawlspace and its drainage. It definitely needed a new vapor barrier, a good cleaning, a few vent repairs and possibly some retrenching. Dr. Crawlspace was the fourth and last estimate we got - and we are SO glad we called them! Their estimator, Chris, arrived on time for his inspection appointment and took his time inspecting and photographing our entire crawlspace. He was extremely professional, friendly and detailed when explaining his recommendations for our crawlspace, using the pictures he had taken. While other companies wanted to install their own drainage systems, Chris explained that our drainage system, while not the best and below the standard of the system they install, would do its job for several more years and that he would recommend simply cleaning the space, putting in a new vapor barrier and repairing the damaged vents. This ended up saving us thousands of dollars. He also recommended adding a high-water alarm, in case the sump failed - a great suggestion, which we followed. Chris gave us a detailed, written estimate on the spot, then kept in touch with us the next day as we asked some follow-up questions - communication was good and we never felt like an afterthought or a bother. A little more than a week later, their five-person work crew arrived as scheduled at 8 a.m., introduced themselves (Jeff, JT, Nick, etc.), reviewed with us the work they planned for the day, per our estimate/proposal, put on their work uniforms, goggles, etc., and disappeared into our crawlspace. After a few hours, JT came out and gave us a progress report, asking if we had any questions, then went back to work with the rest of his crew - who, by the way, sang throughout the day in our crawlspace, which totally cracked us up as it came up through the floor! They finished about 5:30 p.m. JT took before and after pictures, which office manager April sent us, along with our final bill (very reasonable), within a couple of days. Each staff member's interactions with us inspired confidence that they all knew their jobs and took pride in their work. This was one of the best home repair experiences we have ever had, from start to finish. Just FYI - their website is very detailed and includes pictures of their staff. We will definitely be contacting them again when it's time to upgrade our drainage system! read more