Sketchy
This business is sketchy. Start with their website and try calling the phone numbers listed. There are a couple of them. Nobody answers. You just get a generic voicemail that does not even say what business you reached.
Next check the reviews on HomeAdvisor, Angi, and Google. Many of them look fake. On some sites several reviews are posted the same day. On Google they are not all on the same day, but they are suspiciously close together. For a company claiming to do full remodels, there is no realistic way they completed that many projects in that short of a time.
Their website also says they are BBB accredited. That is not true.
Check the business addresses they list. It appears to be address for leased space but it doesnt appear they are tenants.
Then check their contractor license on the Washington L&I lookup tool. Their license only became effective in 2025 and their insurance is not effective until 3/24/26. Meanwhile they told us they have been doing work in Washington for 9 years. The math isnt mathing.
Now the sales pitch.
The guy who came out introduced himself as Joseph. He stayed at our house for four hours. He started with a quote of 48k to remodel our bathroom. (No frickin way...it is 50 sq ft...). Then it dropped to 38k. Then somehow it became 28k once we said we could remove a few things and we agreed to do a marketing video, which was just us saying on camera we are excited to work with Tommy Builders, and Joseph video-taped the "before." We did all the research after he finally left 4 hours later and realized it was a mistake.
The next day they showed up again even though we tried contacting them to cancel the night of and the morning after..(which is the exact same experience another person that I found on facebook..)
We politely told them we wanted to cancel and asked for our deposit check back. The guy would not leave. He actually said "I don't understand, I brought you chocolates." seriously?
We said we dont want your chocolate, give us our check back.
First he said the check was at their office (impossible...there is no way he drive from Marysville to Seattle after he finally left our house to drop off our check). THEN Joseph said the check was at his house..... His lies continued. I asked him if I could see his wallet because I wanted to see if maybe the check was in there (and I wanted a peak at his ID for his full name. He had no issue with showing me his wallet, but after fake looking for it, he said he didnt have it. WELL, that sure is interesting isnt it.
So while we were standing outside I took a picture of his license plate and told them if the check was not returned that day we would call the police and file a report. We go back inside.
Ten minutes later Joseph came back and handed my fiance the check.
Of course he had it all along. No surprise there.
IF these other reviews are not fake, great, im happy for the other homeowners (even though they probably overpaid) BUT would you really trust a company after reading this review? False advertising, false addresses, the negotiation tactics, the lying, refusal to return my check when they HAD MY CHECK (why would they do that...? To try to cash it and or use our account info?)
If this happens to you, call your bank immediately and issue a stop payment. Watch your bank account closely in case they try using your account information. If anything suspicious happens call your bank's fraud department and file a police report, which is very easy and quick. Ive worked in banking and have done it several times. It's all over the phone.
My fiance and I consider ourselves pretty smart and we still almost fell for this. NEVER decide on jobs like this without sleeping on it and getting multiple quotes. Hopefully this review saves someone else the headache, especially new homeowners and older homeowners. read more