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    Pacific Waterproofing

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Response time

    2 days

    Response rate

    70%

    Services - Pacific Waterproofing

    Earthquake retrofitting

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    9 months ago

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    Rock Solid Waterproofing

    Rock Solid Waterproofing

    3.7
    (6 reviews)

    This company really stands behind their work. During the winter season after we did our…read morewaterproofing project, we discovered there were a few areas of our deck that weren't draining properly. We were really impressed by how Rock Solid handled it. Last week, a year after the original project, they sent out a crew to resurface, reslope, retexture and recolor the deck. They really demonstrated a high level of accountability and integrity. Not all contractors would have done this. We're very pleased with our experience. We've had a chance to meet many of their team members. This time, Devin brought Hannah, Spencer and Brody. They were all really hard working, and demonstrated a very quality conscious attitude. Our experience was that they really want the customer to be happy. We were grateful for their efforts. There are many different ways that a company can handle a situation where something goes wrong. Rock Solid really hit the ball out of the park on this one. They were really great to work with. 5 Stars!

    Extremely happy with the service provided by Rock Solid Waterproofing. We had a slow but steady…read morebasement leak for the past several years, most concerning during the fall and winter rains. I contacted several waterproofing companies, all of whom sent out estimators. I found Mikael of Rock Solid to be very personable. He took all the Covid precautions and got a bid back to us within a few days. It was much better value than that of his competitors. The office called to schedule the work and it was done within two days. All the workers were pleasant and efficient, and the team leader even returned at the end of the second day to repair something his team had neglected to finish--much to my surprise, as I hadn't seen anything amiss. They left the work site very clean. The proof of their work is that during the heavy rains of the past few days, the basement is as dry as a bone! I would highly recommend this company if you have recurrent problems with basement leaks.

    Your Crawlspace Guys

    Your Crawlspace Guys

    4.5
    (15 reviews)

    These guys are experts in their field, professional and courteous. I couldn't be happier. 10/10…read morerecommend.

    Service seemed to be good until there was miscommunication. Then explanations changed?…read more We asked Your Crawlspace Guys to come back out after they worked on a wall, but it was still showing movement- we were told that they didn't know the problem was to the extent that it was(1 inch cracks appearing throughout as time went on in the summer) didn't know so much shifting would occur, and didn't have the tools needed to truly fix the problem, but that it would be a reoccurring issue due to the groundwater levels and yearly settling. Other back and forth continued for some time, and once a dissatisfactory review was posted online, their explanation changed. It changed to they knew the issues at hand, but they weren't hired for THAT, so they didn't fix it. Instead of acknowledging my complaints individually, the owner places blame on me and apologised for ME "being unrealistic" - AFTER THEIR OWN WORK INVOICE SAID IT WOULD DO SOMETHING THAT IT DIDN'T. They also claims they did the work for the sellers, and not even me and my partner....as the estimates, and invoices have my name listed on it, as well as my partners(name highlighted in green on attached photo). If they really didn't do the work for us, I would have expected him to hit back with "I couldn't find you in the system" like they have on other negative reviews. I also would have expected them to decline to even come back out to our house, if that was the case. The owner also claimed the company replaced a vapor barrier for me at some point, maybe they meant at closing?? but their response made it seem like they did it as some sort of courtesy sometime after the intial work was done. They either failed to communicate yet another thing, or they made up info to try to make a negative google review look better. We might never‍ know lol. They have so many positive reviews that our experience truly has us scratching our heads as to why our experience has sucked. If my partner worked on someone's car, but the same car came was back within 6 months, with even more issues, and all he had to say "sorry your car is failing, but I didn't know it was going to get to THIS extent, and I don't even have tools for this", he would still be held responsible in his position. It's been nothing but a headache for the last year, I can't go into my garage without feeling frustration and wishing we had gotten bids elsewhere instead of taking the route we did. I recommend going elsewhere for foundation specific issues(they do fine with crawl space work), especially if you're getting work done before closing/using escrow. That, or make sure to physically be present during all conversations and scheduling regarding what's needed so that questions can be asked and stories, blame and explanations can't be shifted later.

    Pacific Waterproofing - foundationrepair - Updated August 2026

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