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    TerraFirma

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    3 years ago

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    Ram Jack West - Portland

    Ram Jack West - Portland

    5.0
    (19 reviews)

    Service Performed: Location: 3,800sqft House on a…read moremulti-sloped/angled hill Installed 7 Pilings around foundation outer frame and approximately 30 adjustable posts in the crawl space to reinforce/reconnect the ground to the floor of the house. 6 pilings were installed from within the crawlspace 1 piling required access from the exterior Quality: Truly Outstanding Workmanship, professional, well-equipped, experienced workman. Work completed before estimated completion date. On the 1 outdoor area, there was a retention stone wall, along with some other items requiring extra work to get to where they needed. After the work was done, it was all put back together and meticulously cleaned - you cannot tell that any work was done there; absolutely perfect! It was not easy to do what they did at that particular location. Value: Even though foundation repair/work is a costly service/installation; you certainly get what you pay for with Ram Jack West. I received more value than what I paid. You see, their value started 4 years ago, in 2022. I had them come out, define and price the job and signed a contract and paid 1/2 upfront. Within a couple weeks after signing I became critically ill, in the ICU and Hospital for 2 months. As a result I lost my job among other things and have a permanent disability. I reached out to Ram Jack West and they, very graciously, supported me by refunding my money immediately - especially at my greatest time of need. This is well above and beyond exceptional for a business and that is a huge factor as to why I called them back, in 2026, after I had stabalized, and got some money together. They re-bid the job, I expanded what I wanted to have done and they accomodated my requests. They helped me work out financing and walked me through the processes very thoroughly. The result was a delight from start to finish and all of it ended up being done well ahead of schedule. Truly class act! Thank you so much!

    I contacted Ram Jack for a foundation inspection and was highly impressed with the services…read morerendered. Garrett C. performed a thorough inspection, explaining the process and sharing details with me the entire time. I feel informed and empowered by the knowledge I gained. I found Garrett to be knowledgeable, honest, direct and trustworthy. The inspection provided me peace of mind and that's truly priceless. The fact that Ram Jack offers inspection services at no charge is incredible. It's an unbeatable value from a top tier company. I will be contacting Ram Jack/Garrett C. again in the future for any/all foundation needs. Highly recommend, 10/10!

    New Vista Construction

    New Vista Construction

    5.0
    (4 reviews)

    Sam, his brother and his team were such a relief to a very stressful situation when I discovered…read moresome minor basement flooding issues during the winter 2022 rainstorm after moving into our new home. We quickly met with several waterproofing teams and got several quotes before we moved forward with Sam. Sam and his team were the only contractors that felt genuine, that felt confident about understanding what was going on in our basement and the only contractor that wasn't trying to sell us on the most expensive solution, but only working with us to find the right solution for the best value. Sam was always communicative, prompt, great at explaining the work and his team did a quick & thorough job. Would highly recommend New Vista to anyone in the Vancouver/Portland area needing waterproofing work done!

    We are always searching for the small, family owned businesses that also have a high quality of…read morework. We were so thrilled to get Samuel and Christian and their team to help us in redoing our property drainage. They are like surgeons the way they trenched our new drainage paths and secured all of the new pipe fittings leading up to a new drywell. It poured rain for two days straight and they still had smiles on their face the entire time. They were so respectful of our existing plants, were incredibly tidy in a process that could otherwise be pretty muddy and messy, and a joy to have at our home. Their work was truly excellent and would highly recommend New Vista Construction. I'm almost excited for more May rain!

    Rock Solid Waterproofing

    Rock Solid Waterproofing

    3.7
    (6 reviews)

    This company really stands behind their work. During the winter season after we did our…read morewaterproofing project, we discovered there were a few areas of our deck that weren't draining properly. We were really impressed by how Rock Solid handled it. Last week, a year after the original project, they sent out a crew to resurface, reslope, retexture and recolor the deck. They really demonstrated a high level of accountability and integrity. Not all contractors would have done this. We're very pleased with our experience. We've had a chance to meet many of their team members. This time, Devin brought Hannah, Spencer and Brody. They were all really hard working, and demonstrated a very quality conscious attitude. Our experience was that they really want the customer to be happy. We were grateful for their efforts. There are many different ways that a company can handle a situation where something goes wrong. Rock Solid really hit the ball out of the park on this one. They were really great to work with. 5 Stars!

    Extremely happy with the service provided by Rock Solid Waterproofing. We had a slow but steady…read morebasement leak for the past several years, most concerning during the fall and winter rains. I contacted several waterproofing companies, all of whom sent out estimators. I found Mikael of Rock Solid to be very personable. He took all the Covid precautions and got a bid back to us within a few days. It was much better value than that of his competitors. The office called to schedule the work and it was done within two days. All the workers were pleasant and efficient, and the team leader even returned at the end of the second day to repair something his team had neglected to finish--much to my surprise, as I hadn't seen anything amiss. They left the work site very clean. The proof of their work is that during the heavy rains of the past few days, the basement is as dry as a bone! I would highly recommend this company if you have recurrent problems with basement leaks.

    Pacific Rim Operations

    Pacific Rim Operations

    2.3
    (3 reviews)

    We called Pacific Rim for a quote on a house that was under inspection. It had a dank basement and…read morea lot of spalling on the interior walls. Nick was quick to respond and timely with his appointment. He took the time to survey the property and I appreciated that he could offer us a variety of water proofing services as well as foundation repair if needed. Their quote was also more reasonable than a competitor. We haven't hired them to do the job as there is some work on the gutters we can address first but they would be my first choice if we needed a large job done.

    AVOID AVOID AVOID. They broke my main gas line…read more They put the wrong tie downs in the part of foundation that was poured. Some of the footings were poured in the wrong place. They excavated a foot too low. There were multiple change overs in personnel. We had to fire Pacific Rim halfway through. We are currently having to chisel out a whole section of wall that was improperly built. We have had to re-engineer the footings. I paid a deposit and an installment totaling $58,892 and they told me all my money was spent on the project and asked for more money. I told them I would pay subs as we went until the end of contract. Then I found out they hadn't paid a majority of the sub contractors. Currently, I know of more than $23,000 dollars in unpaid subcontractors. They then told those unpaid subcontractors they should lien my property for payment. NOTE: The original person I made the contract with was Nick Clark. He passed away just before breaking ground and Tony Clark, his partner and brother, took over the project.

    TerraFirma - waterproofing - Updated August 2026

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