Cannot get appointment. Office not helpfully, offered no alternative…read more Does not perform as expected.

The people that assigned on the front desk are bunch of karens , they get attitude, they even talk…read morefast no consideration for their deaf patients... I suggest that they should have text/chat option to communicate their deaf patients on the phone , so that it will be easier for the deaf patients to communicate to them..Bunch of inconsiderate karens..

This came out of my ear after James Lee and another doctor at this group both told me I had zero…read moreearwax. They looked in my ear for a few seconds, said you have nothing to take out, ordered a hearing test. I knew they were wrong but they are proud yet inept. I pushed back to James Lee saying I feel earwax in there when I push on my side and I can't hear. He said verbatim "why would I lie to you?". I didn't have an answer because I didn't think he was lying. I just thought he missed it. And he did. Big time. There is an ENT shortage on the island, but that's not an excuse to be dismissive and too proud to listen and check again. This "doctor" is really really bad and also really rude. Only go here as a last resort.

This "doctor" will not care or listen to your concerns. His assistant Larry is the best and his…read moreonly saving grace. After the first visit I was like oh maybe it was just a bad day. But no, this dude is a literal f****** asshole. He hovers by the door and you can tell he just wants to get out as soon as possible. FIRST VISIT: He seems to enjoy you being in pain. I just wanted to know if it was safe to use vaseline or another special ointment in my nose for a cut but he was like "i need to cauterize it". I was like that bad? Only for me to find out AFTER it was just large blood vessels he was not a fan of. The cauterization of the nose process was so painful but he just kept going and did not even warn me that it was going to be so painful. He didnt even tell me how to take care of it after! Guess why? Guy was standing by the door telling me to get out ASAP. He didnt even look at where the cut was or address it. SECOND VISIT: I went in for my throat but he takes out the equipment to check my ears and nose just to include it in my bill?? My dentist said he felt a hard lump in my throat and to get it checked out. I tell him this and he just looks inside and shrugs his shoulders saying he doesnt see anything. I HAD TO TELL HIM TO FEEL FOR IT. Only then is he like oh maybe get a CT scan. Like hello? You tell me, am i the doctor here? So dismissive and so unprofessional. I ain't paying a dime to this loser.

Mixed review because Dr. McLaughlin is GREAT, but his staff, not so much. Seeing the reviews, I bet…read moremost of the negative experiences are due to his staff and their ineptness. Not all of them are bad, but enough to make it seem that way. But again, I liked Dr. McLaughlin's manner, thorough explanations, and professionalism. Hope he can weed out the losers.

I saw Dr McLaughlin in May 2026 because my right ear was feeling plugged and I could hear my own…read morebreathing. My first visit was 10 minutes. He looked in my ear and throat and saw post nasal drip. He prescribed an antihistamine and said that might fix it. Then he scheduled a hearing test. The antihistamine didn't help and I came in for a hearing test. When I saw Dr McLaughlin again, the first thing he said was 'you need a hearing aid'. I said 'OK, I'll look into that but what about my clogged ear'. He looked at the hearing results and in my ears for 5 seconds and told me 'your ears are fine'. And then stood up as if that was the end of the consultation. I felt that It was a waste of my time, that he had no inclination to try to solve my hearing issue. I positively would not recommend Dr McLaughlin BTW. I had my PCP refer me to another ENT. They looked at my hearing test results, asked me a lot of questions (did I swim underwater a lot. does the clogged feeling go away if I bend down or lay down. Have I lost a lot of weight recently), examined me more thoroughly and offered a possibility that I had Patulous Eustachian Tube. That's what it turned out to be.

I've been going to Dr Chui's office for various procedures (cosmetic and medical) for years. The…read morestaff is very friendly and efficient and the office with all of Dr Chiu's collectibles from travel, friends and otherwise makes any sort of wait pass quickly. Dr Chui's professionalism, experience in various procedures and approach to care is appreciated indeed. Never felt rushed and always felt taken care off. The septoplasty/turbinate reduction she recently performed on me was painless and the setup for outpatient surgery and follow up went smooth.

I called the office to schedule an appointment with Dr. Chiu. The office manager/receptionist was…read moreproblematic from the start, including questioning why I would call Dr. Chiu about auditory processing. I gave her a number of reasons including a severe ear infection, as their website says that Dr. Chiu is an audiologist. After a couple of hours she called me back. She said the doctor says we don't treat or test for the majority of what is listed on the website and definitely not vestibular issues (see enclosed photo.) Perhaps its time to take down or update your website then?

Charge over $700 for five minute consultation. Didn't do anything AT ALL…read more That's over 20 times what a lawyer would charge. 20 times! This should go to the BBB, Rico, HMSA and newspapers. Pretty eye-opening joke.

Dr. Lee is professional and thorough. Some of the reviews here could influence those seeking a…read moregood ENT to look elsewhere. I took the advice of someone who saw several different ENTs and recommended Dr Lee. Im glad I did. I found Dr Lee to be warm and approachable, he explained procedures well and his knowledge and competence have resolved my chronic ear and sinus issues. The staff and assistants were excellent, as well.

He must've retired & unable to locate him. He is not listed anywhere. He was an excellent ENT…read moredoctor.

Office closed 12/2023 No longer seeing ent patients…read more Was excellent ent doctor Used to specialize in ent cancer surgery

ENT doctor located in the Saint Francis hospital area. You can schedule an appointment easily with…read morethe receptionist and fit your schedule. There are plenty of parking, but make sure you get validation. The doctor goes straight to the point in diagnosing your problem. He takes notes and does not waste time. Very quick visit for me. Overall he is a good ENT doctor, and I was referred to him from my original ENT doctor who retired.

Dr Tam is a very good physician. Highly effective and extremely efficient. His administrative…read moreassistant is very friendly and knowledgeable. If you're having problems with your ears, nose, or throat go see Dr Tam. He'll take good care of you.

Bought my Mom here a few times and the staff is very friendly and professional. Much care is given…read moreto my Mom, given her age and hearing issues. Highly recommended to anyone who is looking for that special personal touch with their ears. Great location with plenty of free parking for the first hour.

As a long time hearing aid wearer, I've experienced hearing aids and service from a number of…read moreplaces from online, Costco and dispensers - both in HI and CA - and Stephanie and her staff are first rate. I didn't feel rushed or talked down to and Stephanie made sure that I was comfortable with the choice of devices but with the operation of as well. These aren't OTC devices they are true hearing aids and while not cheap, they are great choice for my hearing issues and lifestyle, so well worth the extra money. Kudos to Audibel!

Had an appointment at 830, didn't get called in till 1005. Still sitting in the patient room…read morewaiting for the doc, more to come soon...

I saw Doctor 2 years ago. TRIED to explain to him that there is a hole in my ear from previous…read moreoperation. He failed to find it due to not doing a complete exam. Told me it was wax and need to clean my ears. After dozens of ear infections I went to Dr. Chock at Kuakini. He found the hole in my ear and confirmed that was the reason for my consistent ear problems. The is one other ENT Doctor who told me the same thing. So if your having problems with your ears, avoid this doctor. He will pretty much tell you the only thing wrong is with your hygiene and not do a through exam and let you suffer for years. Perhaps a malpractice claim will open his eyes and ears. 2 years of suffering is unacceptable!!!!

Mahalo nui loa to the helpful staff at Jenkins Eye Clinic and especially to Dr. Neda Nikpoor. I was…read morereferred to the clinic and I emphatically recommend Jenkins Eye Clinic and Dr. Nikpoor. The vision in my right eye began diminishing nearly two years ago. At first it felt like I was seeing the world through plastic wrap smeared with bacon grease; over time it worsened into what seemed like wrinkled paper. I was scared I might lose sight in that eye. I had to depend solely on my left eye and felt unsafe driving at night because headlights became blinding spotlights. At Jenkins Eye Clinic I learned I had cataracts in both eyes. The staff were pleasant, knowledgeable, accommodating, and compassionate. I was a little devastated at first -- I thought I was too young -- but Dr. Nikpoor put me at ease. She explained what to expect before and after the procedure, answered all my questions about vision outcomes, pain, downtime, and cost, and helped me schedule bilateral cataract surgery for early April. My procedure was scheduled for 8:00 a.m., and I was out by 9:30 a.m. Tears of joy escaped my eyes when I realized I could see through my right eye again. The vision felt different -- somehow better. Colors, especially blue, are deeper and more vivid; whites are more brilliant. I can now safely drive at night without fear. I am grateful to Dr. Nikpoor, the staff at Jenkins Eye Clinic, and the team at The Surgical Suites.

Of the five senses, which one is considered the most important?…read more If you answered, "sight", Google would agree with you! Our vision helps us to interact with our world... and with others. We learn, play sports, watch movies, read, enjoy sunsets and fireworks, etc. through our eyes. What would we do without them? I first visited Jenkins Eye Care in 2000 and had LASIK surgery. The best result was getting rid of contact lenses! That one inconvenience was gone from my daily routine! What a relief! Recently, my optometrist noticed that I had the beginnings of cataracts. So many people advised me to get the surgery as soon as possible, so... Okay... I went for the exam/consultation and now am waiting to schedule the surgery. It's such a popular procedure that the office is backed up for months! I'm looking forward to interacting with the professional, patient, and pleasant staff again! I think I met six different people who helped me navigate the system! They were all kind and thorough! I highly recommend Jenkins Eye Care. They're very experienced and have an excellent reputation!