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    Downtown Opticians

    3.3 (3 reviews)

    By appointment only

    Services - Downtown Opticians

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Downtown Opticians Photos

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    11 years ago

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    7 years ago

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    First Look Opticians

    First Look Opticians

    (3 reviews)

    $$

    Dr. Boone practice is not for black or foreigners. My experience here as a patient is very…read moreterrible. I would be the first person to be there and the white nurse in charge of calling patients would call me last while she would call all the white people first. I complained to Dr. Boone severally but he would not listen. The last time i complained about this discrimination he told me that i would have to go to another optician if i complain again. The very day i have appointment her nurse called that they are not accepting my type of insurance again which i did not believe. Lastly, i requested for my record transfer to another optician; he has not sign my referral form to a new physician for for the past 3 weeks the form is still on his desk. Engr. Sam Ola (MSSE)

    I have to say what a pleasure it's been to deal with First Look Opticians of Macon GA. I purchased…read morea set of frames there in June of 2013 and subsequently have needed to go back for minor adjusts, nose pads etc. On every occasion I am met with prompt professionalism as well as a general feeling of which I'm the taken-care-of customer. Most recently my set of frames had a minor issue and without even asking for such they were replaced on the spot (still under warranty). It's nice these days to deal with a business in such a pleasant manner - especially in these times where exceptional customer service is the exception in most places. If you're considering a new set of glasses or need service on some you already have, do yourself a favor and stay away from the chain optical locations in the shopping malls - deal with a locally owned and well run establishment such as First Look Optical in Macon.

    Primary Eyecare - This the Crack she put in my glasses.

    Primary Eyecare

    (10 reviews)

    $$$

    I quit going here many years ago because the office staff was rude. Well I tried it again and the…read moreoffice staff was very friendly up until the end. The lady's entire demeanor changed when I said I didn't want to pay almost 100 extra for poly carbonate lenses. I said I have plastic now right? She picked up my frames and bent them really hard and popped my lense out and said yeah ans put it back in. 20 min after I left I saw She had cracked my frames all the way down the top. There is nothing wrong with my frames and I wanted to keep them for a back up pair. But of course when I called back to tell them what had happened, they would not replace my frames with a cheap pair. Said I could go find the frames online. I told her I shouldn't have to pay for their mistake. I never asked her to pop my lenses out in the first place. It's such a shame too because I love the doctor. She implied that it doesn't matter if she broke them because they aren't brand new. I doubt she would fell the same if someone grabbed something that belonged to her and broke it and then said oh well I don't have to replace it. It wasn't brand new

    I tried to complete the survey with this information, but it wouldn't go through so I'm putting…read moreit here: Our first visit was our eye exam which was fine. Dr. Simmons is a great eye doctor that we have used for years. Even the ordering of our glasses was fine. The problem was when we returned to pick up our glasses. Our first visit we wore our mask like we do at business and doctor offices where they are required, and no one had a problem with it. But when we went back we were forced to change our mask to a less than adequate mask. I mean it didn't even meet the N95 specifications. We buy mask that fit our face, which makes sense so that everyone is protected. Since the mask we were being forced to wear didn't fit my face, I was going to put my own mask on top. I was told if I wore my mask I would have to leave the primacy in a very rude manner. For the life of me, I can NOT comprehend why your company is forcing people to change their mask when they enter the building. Mask are in short supply in some parts of the country. Yet your company policy is to force everyone to change their mask even for a 5 minute appointment! I mean you have to be in front of someone who has been in close contact with a person for more than 15 minutes to even be notified by the trace contact group. Not only does this not make since, but it is also very costly to your company which explains the extremely high rates of your products. I have never been asked to change my mask for a less than adequate mask at any other business since Covid entered the world. Maybe your company needs to do more research on rather or not mask wearing is so beneficial that you are willing to waste that much money on people who come in doing the right thing by wearing a mask. If someone doesn't have on a mask then I understand the purpose of giving them one. But for someone already wearing a mask that is the most dumb, most stupid, and most ridiculous thing I have EVER HEARD OF!!!!!!

    LensCrafters

    LensCrafters

    (20 reviews)

    $$$

    It's that time of year again! Had my annual eye exam (virtual) with Dr. King, and as always, it was…read morea great experience. The process was quick, smooth, and super convenient. Krystal was really nice and personable. She walked me through all the pre-screen tests and made everything easy to understand. I didn't get any new glasses this time, but the selection was great and definitely tempting. Always a solid experience here. Professional, friendly, and efficient.

    I have been coming to this LensCrafters since I moved to Middle Georgia 2 years ago. It is located…read morein The Shoppes At River Crossings on the corner across the street from Dillards. Every time I've visited this location the entire staff is friendly and personable. The optometrist is patient and explains everything to me about my eyes and answers all of my questions. Typically the exam is quick and thorough. Once I get my prescription I take my time to shop for the perfect eye glasses. LensCrafters has some of the best selections amongst optical shops near me. They have all the high-end brands like Prada, Ray-Ban, Tiffany and many more. The staff is helpful when it comes to making my final decision. I have purchased sunglasses and eye glasses from here and have been pleased with everything. I love that they have flexible hours and that I can schedule my exams on Saturday since I live almost an hour away. This location is always organized and clean. If you are searching for a place to purchase your next pair of glasses or need an eye exam, look no further.

    Brown's Eye Center

    Brown's Eye Center

    (11 reviews)

    $

    I've been here twice for glasses and contacts and both times have been great. The optometrist was…read morevery friendly and efficient. The rest of the staff there were very helpful and friendly as well. They helped me choose the best way to get contacts and glasses at the same time while using my insurance to the best effect. My glasses came in the day after I came in for my exam and ordered them! I couldn't believe how quickly that went especially since I have a very strong prescription. The optician adjusted my glasses better than I've ever had them adjusted to fit absolutely perfectly. I will not be going anywhere else for my eye care. They seem to know their jobs well and care about the patients and making them happy.

    After waiting for an hour and a half after my scheduled time to be seen Doctor Smith saw me and…read moreexamined me. He wrote a prescription and told me to come back the following Monday for him to get a quick look and told me I was good to purchase my contacts. I checked out at the front and paid $75.25, I told the receptionist the doctor asked me to return Monday and that I would be back that day to order contacts. when I showed up Monday at 12:30 (lunch) I was told that doctor smith was gone for the day. I said that's fine I'd like to purchase my contacts at which point I was told I don't think that's a good idea with out seeing the doctor. I told the lady that I was suppose to see him today and was never told to come prior to a time other than what is listed on the door for operating hours. She that's ok you can come back tomorrow; I replied with I took an hour off of work and drove 30 minutes to be here and she said I u destined would you like for me to set up a time to see the doctor tomorrow. I said no please transfer my prescription and she said she wouldn't do that until my evaluation is complete (even though the doctor said I could purchase them after he saw me a week earlier). I asked if I have paid in full and she said yes, I said then why did you charge me if the eval is not complete and she said this just how we do it. I said I have to work to pay for doctors and eye insurance and that I can't come back up here again so please issue me a refund. She issued me $55.25, and never told my why I wasn't given the full amount.

    Downtown Opticians - optometrists - Updated May 2026

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