Everyone here is excellent - knowledgeable, courteous, helpful. I have had to go in a couple of…read moretimes to get torn contacts out of my eye, and Alan has been wonderful! They really care about their customers.

Like most folks, I used to get my contacts on-line but have since transitioned to Eye Designs for…read morecontacts and glasses. Alan Wynn has helped me many, many times both while I am in town and on the road. He is friendly and professional. He really goes all out to satisfy his customers. I suppose I could save a bit on a box of contacts but I prefer the customer support that I get with Eye Designs. In the long haul, it pays off to my benefit. PS - Support your local community by using local providers.

SEEK AN OPTOMETRIST ANYWHERE ELSE. At my appointment, I was told I had to get a special test done…read morebut have to drive an hour to another location, as they can't do testing at their office in Macon. When I called to ask Dr. Earls more questions before scheduling the exam, I was told she was with a patient - she never called me back. I called back a week later to ask for Courtney, who never seems to be in the office, and again was told Dr Earls would call me - she never did. After 3 phones and tomorrow being THREE WEEKS, I STILL have not heard from their office AT ALL. Today I called a final time and was told by the receptionist that it wasn't "a doctor day," that Courtney isn't in, and then told that Dr Earls would be out ALL week for Spring Break (NOT what the receptionist originally said). I'm obviously being given the run around, and after spending close to $1,000 for their overpriced glasses and sunglasses at my last appointment. Dr Earls is excellent...IF you can see her in person. She doesn't return phone calls, neither does Courtney, apparently, and the receptionist doesn't seem to want to help pass on messages, as she gives the run around when explaining where the two primary employees are at any given time of the workday. After years with this company, and already being frustrated with the high prices, this was the final straw. Our family will be finding an optometrist and eyeglass company that respects and corresponds with customers in a timely fashion. I DO NOT recommend DePoe for these reasons.

I needed glasses fast and I saw they had availability. There's a $40 fee to get an exam that…read moreinsurance won't cover and to get a contact prescription is an additional $80 NOT covered by insurance. They were not forthcoming with these fees. I payed $120 just for an exam and a contact "FITTING" (putting in the contacts myself) this price did not include any contacts nor glasses. The glasses were an additional $210 on top of the other fees. They only have high end frames so just be prepared or don't come at all. Just buy glasses online fam. In this economy outrageous. The people were nice but I was not expecting $330 price tag. A redeeming quality was the service. Everyone was kind and explained what was happening. I mostly have a gripe with a lack of transparency within the medical industry.

it has been several months since i was a patient. i want everyone to know that atrium rehab is…read moresuperior in may ways. after all this time, i am in better physical condition than i was before my rehab experience. in addition to the inhouse treatment, i was given instructions on how to perform rehab at home. those instrucitons have been a great help.

The care that my friend has received in the 20 days post stroke has been remarkable. The nursing…read morestaff and therapist have gone above and beyond with very good results The administration staff is where the wheels come off. Poor communication that lead to misunderstandings and ultimate panic when they told my friend she would be going to a nursing home! The food could use a huge overhaul as well.

A doctor's appointment for cataract surgery for us old people Dec 25. Very professional!…read moreReceptionist (Ms. Denise) Technician (Ms. Ashley), Counselor (Ms Tetons) and Ophthalmologist (Dr. Ducey) were personable and exceptional care. Highly recommend!!

Downtown opticians has horrible customer service do not do business with them! I took my kids…read morethere since one of my kids was having difficulty seeing the board at school, they were not particularly welcoming to me or my 2 kids. The optometrist was also not particularly friendly. (We had previously been to Primary Eyecare just across from Downtown Opticians and was used to friendly courteous service, but was not able to get an appointment soon enough). When it was time for my son's contact lense fitting the lady helping him was very impatient with him even though she knew it was his first he was wearing contacts. She was getting frustrated because he was not able to put the contacts in quickly enough and it was getting late in the evening so we came back the following week for him to learn how to put the contacts in. Once again, the same lady was there and offered the same horrible customer service. She actually said in a very rude dismissive tone "you came at a bad time to do this because we are very busy right now". At this time there was only one other person in the store! I was shocked and thinking doesn't she realize I am a customer and I am spending my hard earned money with your company! I was not planning to place the order for contacts with them but against my better judgement I did. I was told they would be in within 7 days. After almost 2 weeks passed I called to inquire and was told they hadn't come and they were not sure when they would arrive but would call me when they came in. A few days later I called again and spoke to Rachael still no contacts, so I politely said "please refund my money I will order it somewhere else". (I ended up ordering them from Sams Club and saved $30.00 and they were ready for pick up in 3 days) Instead of refunding my $100.00 she debited another $100.00 and didn't even bother to call me and notify me of this incompetent error! I later found out while I was checking out at Walmart and my card declined!! I was extremely upset. No manager or anyone from this company has since offered any apology. But if I can save someone from having to deal with these rude incompetent people that's justice. Maybe they are not familiar with the expression "bad news travels fast" I will also report them to the BBB.

wendy m. did you ever end up getting both 100 dollars back?…read more I'm quite surprised because every time I go I always get real good customer service and they are always really friendly. Perhaps you may have misinterpreted their tone? It's hard to believe they were that rude. I have been going there for years. The doctor is always really nice. They usually tell me if the contacts are going to take awhile to come in. They always send me home with a trial pair.

My review isn't based on the quality of care bc Im sure Dr Eisner can perform LASIK as good as any…read moreother with the equivalent machines. My experience here was disturbing in another way.. I got a botched LASIK job in ATL, and went for a opinion here. My issues were exactly those referred to in military guidelines compounded by large pupils and vitreous detachments in both eyes. My questions must have been spot on. I believe this bc upon my departure, i walked out with one of their " release" forms. Some goon ran out and demanded it back. Lasik was a big money maker. Lasek is the surgery i should have gotten. Yet Lasek is more painful as there is no flap. Eisner defended LASIK and he should bc it has it's positives like easy tune ups post initial ablation, but he failed to grasp that in my case, LASIK was not ideal or perhaps neither choice was. Not once did Eisner acknowledge the militarys views as well as Dr Gaytons. An open mind instead of fear is the way.

I had Lasik surgery about 8 years ago. I just went for my yearly exam in February and I still see…read more20/20. I believe having this surgery was one on the best decisions I have ever made. It has freed up my life in so many ways. Dr. Eisner and his staff were awesome to work with and I would recommend his practice to anyone who is considering having their vision corrected.

Without question the best in the biz, most knowledgeable staff anywhere. I've been seeing Dr. Cohen…read moresince 1999 and he is the absolute best. If you or someone you love is ever in need dermatological services I would highly recommend you go see the fine folks at Skin Care Physicians of Georgia.

Been seeing Skin Care Physicians of GA for several years. Unfortunately, I had an appointment in…read moreWarner Robins and 50 minutes later was still waiting to see the PA. i left. 30 minutes is my limit. Afterall it is an appointment. And all the while, too many times patients are charged for missed visits, not meeting appointment times. Though this was a follow up and for another injection, I had had several very bad side effects from the biological. Before taking the initial injection I inquired about side effects and if not mistaken, felt I was mislead with this medicine. The interaction between Skin Care Physicians and this pharmaceutical company (Skin Care Physicians' support of this biological through paid lectures and research) feels awkward (though legal) and perhaps is not in my best interest regarding my health. The pharmaceutical company to order an Rx also called me almost every week promoting the biological and I had to block their phone number. All of this has left me with a very uncomfortable feeling due to the aggressiveness of promoting this drug, refilling an Rx, this entity and their interaction with the big pharma. I will not return to Skin Care Physicians.

I have been going to Doctor Barnes for ages. He and his staff are very knowledgeable and caring…read more The office is quite busy but they usually get you in and out in a timely manner. If you park on the roof level of the parking garage you'll be avoid having to take the elevator to their office, however exiting the parking garage can be a nightmare at times because there's only one entrance/exit.

I saw Dr. Barnes recently and felt disrespected by him. I asked when we were supposed to discuss…read morethe birth plan and proceeded to tell him one thing that I preferred not occur during my birth experience. His response was dismissive and I felt as though he did not take my request seriously or understand where I was coming from. He also made some comments that were unprofessional, distasteful, and disrespectful to anyone who has given birth before. I have had great experiences with the other midwives! I felt taken care and heard by them, but just did not have a good experience with Dr. Barnes.