Love Dr Smith. He was my optometrist at Vision Savers in both Macon and Dublin. I'm not a big fan…read moreof the virtual docs although they are good too but I need for someone to physically look into the old peepers. The staff were very friendly. Price wise they are more expensive than Vision Works, America's Best, etc but they have some nice frames to choose from. I am not a difficult person so I narrowed it down to 2 with the help of the associate and got 1 because I am very disciplined. Get what I come for and nothing more.

After waiting for an hour and a half after my scheduled time to be seen Doctor Smith saw me and…read moreexamined me. He wrote a prescription and told me to come back the following Monday for him to get a quick look and told me I was good to purchase my contacts. I checked out at the front and paid $75.25, I told the receptionist the doctor asked me to return Monday and that I would be back that day to order contacts. when I showed up Monday at 12:30 (lunch) I was told that doctor smith was gone for the day. I said that's fine I'd like to purchase my contacts at which point I was told I don't think that's a good idea with out seeing the doctor. I told the lady that I was suppose to see him today and was never told to come prior to a time other than what is listed on the door for operating hours. She that's ok you can come back tomorrow; I replied with I took an hour off of work and drove 30 minutes to be here and she said I u destined would you like for me to set up a time to see the doctor tomorrow. I said no please transfer my prescription and she said she wouldn't do that until my evaluation is complete (even though the doctor said I could purchase them after he saw me a week earlier). I asked if I have paid in full and she said yes, I said then why did you charge me if the eval is not complete and she said this just how we do it. I said I have to work to pay for doctors and eye insurance and that I can't come back up here again so please issue me a refund. She issued me $55.25, and never told my why I wasn't given the full amount.

SEEK AN OPTOMETRIST ANYWHERE ELSE. At my appointment, I was told I had to get a special test done…read morebut have to drive an hour to another location, as they can't do testing at their office in Macon. When I called to ask Dr. Earls more questions before scheduling the exam, I was told she was with a patient - she never called me back. I called back a week later to ask for Courtney, who never seems to be in the office, and again was told Dr Earls would call me - she never did. After 3 phones and tomorrow being THREE WEEKS, I STILL have not heard from their office AT ALL. Today I called a final time and was told by the receptionist that it wasn't "a doctor day," that Courtney isn't in, and then told that Dr Earls would be out ALL week for Spring Break (NOT what the receptionist originally said). I'm obviously being given the run around, and after spending close to $1,000 for their overpriced glasses and sunglasses at my last appointment. Dr Earls is excellent...IF you can see her in person. She doesn't return phone calls, neither does Courtney, apparently, and the receptionist doesn't seem to want to help pass on messages, as she gives the run around when explaining where the two primary employees are at any given time of the workday. After years with this company, and already being frustrated with the high prices, this was the final straw. Our family will be finding an optometrist and eyeglass company that respects and corresponds with customers in a timely fashion. I DO NOT recommend DePoe for these reasons.

I needed glasses fast and I saw they had availability. There's a $40 fee to get an exam that…read moreinsurance won't cover and to get a contact prescription is an additional $80 NOT covered by insurance. They were not forthcoming with these fees. I payed $120 just for an exam and a contact "FITTING" (putting in the contacts myself) this price did not include any contacts nor glasses. The glasses were an additional $210 on top of the other fees. They only have high end frames so just be prepared or don't come at all. Just buy glasses online fam. In this economy outrageous. The people were nice but I was not expecting $330 price tag. A redeeming quality was the service. Everyone was kind and explained what was happening. I mostly have a gripe with a lack of transparency within the medical industry.

Ms. Latoya responded to our call immediately with very affordable prices. Thankfully she was able…read moreto acomidate all of our needs within a few days. We are very appreciative for the load she has taken off me and peace of mind I was given knowing that her company was there for me to lean on. I would highly recommend this company to anyone that is taking care of a loved one and needs help.

Billing/cost issues, difference in quoted and billed charges. Dental work satisfactory.read more

If I could give this place a -0 star I would me and my mom has been patients at this place since…read more2015 honestly don't know how we stayed so long because the atmosphere is very cold and not welcoming it became worse recently. My mom has been having the same ongoing issue with the same crown coming off her crown popped off on July 6, 2023 she wasn't eating anything she was simply TALKING the rude desk staff called on July 10, 2023 for her to come in at 4pm I was hesitant on taking her back to this place because this is unacceptable he forced putting the same crown that clearly doesn't fit as a temporary the same day her face was swollen He didn't numb her when drilling her tooth. He also nicked her tongue with the drill it is now Sunday morning July 16, 2023 and her tongue is still in pain. We are never returning back and I honestly hope he doesn't see another patient again that explains all of the cancellations and open appointments he has. Oh and at my last cleaning he didn't even have the decency to come look at my teeth afterwards. Please please please go elsewhere to a dentist that cares about their patients. UPDATE: 7/20/2023 my mother received a rude voicemail from the unprofessional desk staff stating that it is normal for the dentist to not numb patients before drilling which is insane she is still in pain to this day she was not caring at all about the situation and stated that she will remove us from the schedule which is fine because I never enjoyed having someone in my mouth that is not groomed and looks like he just rolled out of bed. My suggestion would be that you put the time and effort that you spend getting new fancy equipment and at least look presentable at work. Also, I think it's pathetic that you left yourself a review to outweigh your bad review which makes me question the other 400 5 star reviews is it you Steven your staff or bots leaving reviews for you? To cover up your BOTCHED work. So sad I pray my mom gets into the right care soon and I will research future methods on how to address this situation. AGAIN do not go to this "dentist" Oh and I have a friend that let him do a crown for him that cracked a while ago just from him eating a French fry he tried to get this corrected and careless Steven stated that he need to pay him $500 for him to correct everything he still has not got his crown replaced CLOSE DOWN!!!!!!

I have known of Chambless Eye Care for many years as Dr. Chambless was my father-in-law's…read moreoptometrist. I live north of Atlanta and had a recent eye diagnosis that I wanted to get a second opinion so I thought it may be worth a trip down to Macon. My hunch proved correct. I was nothing short of impressed during my entire visit. Dr. Chambless was professional, personable and most of all thorough in his examination and answering all my concerns. His staff and associates were friendly and most helpful as well. I highly recommend Dr. Russell Chambless and Chambless Eye Care. Bobby D.

I have gone to Dr Chambliss for my eyes for years. No better Dr and staff anywhere. Dr Chambliss is…read morealways kind, explains everything to you and is just all around awesome! Staff is great as well.

One of the newer urgent care facilities popping up around town. Went to get checked up due to…read morehaving some sniffles after traveling. I made an appointment online, the process was very smooth. After arriving at my appointment only then was I advised there weren't any doctors on site, my appointment would be held virtually. Honestly, if I wanted a virtual appointment I would have done that from bed, but since I was already there I said fine. There was no one in the waiting room so I thought it would be a quick process however an hour later I was still sitting there. After asking the receptionist if there were doctors onsite at the other clinics she advised there were but they were just about to call me back. Which they finally did. It seems part of the delay was they only have 1 iPad to use for all the virtual appointments.

A doctor's appointment for cataract surgery for us old people Dec 25. Very professional!…read moreReceptionist (Ms. Denise) Technician (Ms. Ashley), Counselor (Ms Tetons) and Ophthalmologist (Dr. Ducey) were personable and exceptional care. Highly recommend!!

I Highly Recommend Southern Hospitality Home Care To Anyone. The Owner Was A Wonderful Outgoing…read morePerson And A Very Organized Person. She Answered Any Questions I Had About The Company. She Also Walked Me Through Everything I Needed Too Know. I'm Really Looking Forward To Becoming Apart Of This Company! I Just Love A Organized Busines!!!