We signed up today; staff (Ms LaShonda) was a true professional. No upsell, no BS, just friendly…read morecustomer service. I told LaShonda what I needed and she was quick with some general questions to better understand my needs. She drove myself and my daughter to the unit while continuing with details. Very informative but also efficient. My 7 year old was with me and I appreciate LaShonda patience the entire time. We ended renting a 10x10 but I also asked for a bottom unit. Lashonda was quick to look up availability and found some potential move out units near my expected move in date. The entire transaction was approximately 45 minutes but it felt faster. Happy we stopped by and the reviews from Yelp certainly lived up to its expectations. I will update after we move in our stuff.

Great service and wonderful staff! Always impressed by their kindness and efficiency!read more

Hans was very professional in helping us find the perfect size storage unit for our needs. Was also…read morevery pleased to hear about their 12-month price lock-in guarantee!

Friendly and helpful staff! Hans was very helpful in showing us the units and allowing us to pick…read morethe right size!

This was the best thing I could've done for my move. They dropped off 40 boxes and picked them up…read morewhen I was finished. Communication and service was excellent. I will definitely use them again for any future moves.

We got the boxes on time. The boxes themselves were good. No issues with pick up either. I highly…read morerecommend.

The best experience I've had storing my mother's furniture. Monique was so helpful and…read moreaccommodating. I highly recommend using A1 and make sure to ask for Monique she's amazing.

Great place. Looking for close location to the beach. Very clean and easy access. Couldn't ask for…read morebetter service.

Tom & Herman were super amazing & friendly & made the process of getting a storage very easy.read more

I don't know WHAT is going on but it's the second time this week (12/11) where someone has broken…read moreinto this place and their klaxon alarm blares for HOURS going "waa. waa. waa. waa. waa. waa. waa... something something the authorities have been alerted." on and on and on for hours. It's been hours. Both times. If you want your stuff to be safe here? Idunno what to tell you. I live across the street and see their attention to care and security. I have found it severely lacking and especially annoying at the late hours of the night as I try to go to sleep and hear it through my window. No amount of cleanliness can compare to your stuff just being stolen. I'll revisit this post or delete it once the situation is resolved or their security actually enforced.

I've stored here for nearly a decade. Why? Because they are the best. Extremely secure and…read moreincredibly clean with well-kept grounds. To top it off, the staff is friendly, helpful and knowledgeable.

I went to another storage facility, that was so horrible, the on-site person was MIA, and the call…read morecenter was not helpful. (I'm not going to name names, but the cube did not seem too "smart!" Immediately cancelled the contract. Just started randomly calling storage places. DONT GO ANYWHERE ELSE! This place is really the best. Real human in the office, super helpful and place is immaculate. Don't be fooled by National chains. This is superior in every way.

The storage place is reasonable it's clean and the guys are fairly friendly. My mom has been using…read morethis storage place for a couple years. I just got my own storage and the guy was very helpful. Thorough and the process was fast.

Wonderful, Amazing the best experience both of the gentlemen were so helpful from getting me the…read morebest price to letting me know if the discount for renters insurance. I highly recommend Rockville prices are the lowest around lots of units so never gonna hear were don't have any availability. Hands down the best storage for all your needs.

Clean facility, amazing clerk Ary! Be sure to ask for her as she is very knowledgeable and…read moretransparent!

Awesome staff, super clean, and stocked with useful supplies. The security is great and the access…read moreis better than I've seen at other storage sites.

Their business model sucks. That should tell you all you need to know. But, if it doesn't let me…read moreinclude some facts. There is some type of discount when you first move in, it varies with their advertising. I was told that they would honor other competitor's rates and that they were affiliated with Costco which allayed my concerns. In my case it was half off some the cost listed online. That cost that was not the retail cost of $308.00 if my memory serves. Jessica told me this when I complained about the increaseof 16%+ to $264.00 after three month when I was hit with the automatic increase of more than 16% to a cost of $264.00 each unit that includes the 16.00 monthly insurance on each unit . Her implication was that at least the increase was not to the regular retail value of the units. She stated that the increases came from corporate and there was nothing she as a manager could do about it. There would be another increase after 10 months time, again from corporate. This was for two 10 x 10 units. Bait and switch comes to mind. At one time they may have been affiliated with Costco, but not anymore. I was not told about the twice yearly increases. Yes, I realize that it is a month to month rental and that the price could change, but I would expect it to be about the inflation rate, not 3 times that rate twice a year. That is simply a money grab and scam on the part of this organization based on the belief that the renter would not want to move out so soon after loading the space. For this 75 year old, they were wrong. Quite a few other storage facilities are doing the price increase twice a year (if you ask about it), but not all at the rate. This and other companies call around to the competitors and adjust the rates up to what the others charge. Can you say colusion and price fixing. I don't recommend renting to a lawyer and not being forthcoming about the rates. Total honesty is a good thing for customers. Find me if you need any class action help for a suit. They want you to clean out the unit when leaving but supply no garbage you can to use. I did not mop up the bird droppings, leaving that to the costodian, who in my opinion is the only one who is worth their pay. I was not told about any free coverings supplied, so I don't know if they are still doing it. I would recommend short term rentals only if you can afford it and can bring your own coverings and it is close to you. Never again for me though. Jessica is polite, and when told about the bird crap on my stored items, she suggested that I file an insurance claim. Photos will be uploaded later.

"Perverted Price Storage"…read more ******* tip-- any agreements made in person or DO NOT RENT STORAGE FROM THIS PLACE. I usually am disappointed when I have to leave a one star review, but for this place I am honored!!! If anyone reads this review and rents here, may as well not have Yelp!! This is the top worst company i have ever reviewed. My experience was poor, so are others i noticed on BBB while filing a customer complaint report. If i write a bad review of a company on Yelp, it is also reported to the BBB. Price storage is making so muclike the Ritz, more like customer service of a corner liquor store Basically if you pay your bill on time, you will avoid the ridiculous fees. . However, they will eventually gorge you with a price hike or a hidden fee somewhere. I guarantee. After surviving a near fatal car accident my focus was recovering. It took a long time. This is a business, i understanding and don't expect special treatment. However, the fees and the general manager of this place should be embarrassed This is NOT a place college kids should utilize in San Diego. If you are a senior citizen DO not do store here.

I cannot say enough good things about this storage facility! The young lady that helped me sign up…read moresign in almost 2 years ago was amazing. Unfortunately I do not recall her name at this moment, but I will say this recently Andre. And made such a big difference in my life. I've suffered a traumatic brain injury therefore things such as payment, especially when I've had to cancel credit cards escape me reoccurring payments. They are always so kind to call me and remind me. The other day, my truck was broken into all of my cards were stolen, and Andre went way his way to call me and ask if there was could do to help. Let me know how many days I had before a late charge was going to be incurred. Even followed up later in the day at the time that I requested and called me to assist me in filling out the paperwork that I was able to pay my storage with. He sent me paperwork to where I could put it through my bank account because I no longer had access to any credit cards or my bank card and I'm currently in Mexico when this happened. Without that I would've had late fees. always so personable and so helpful when I forget they'll send follow up emails and they'll call and remind me. As a person with ADA issues, I am ever so grateful when I can find a business that has the courtesy and the understanding that San Diego self has shown me over the last two years. As for the facility, it's clean knee which is definitely helpful during the summer when I'm moving things in and out. Thank you, Andre and thank you San Diego self Storage. You definitely deserve five star rating!

Allie and the team at this location really helped us out in a tight crunch and couldn't have asked…read morefor better service! They took care of us within 24 hours and made sure we were happy. Great location!