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    La Jolla Moving Company

    4.5 (54 reviews)
    Open Open 24 hours

    Services - La Jolla Moving Company

    In-state moving

    International moving

    Out-of-state moving

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    Recommended Reviews - La Jolla Moving Company

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    George and Dwayne were great! They helped with packing and moving my stuff to the Storage. They were on-time, polite, and efficient!

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    9 years ago

    I hired this company the week of May 12 . Angel and his Crew were amazing and really professional I would totally recommend la Jolla Moving

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    Mike F.

    Thanks for the kind review.

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    Mike F.

    We always love to hear great feedback. Thanks

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    10 years ago

    I also forgot to mention, they were kind enough to let us store a couple pieces of furniture for my brother to come and get it.

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    Page 1 of 2

    Ask the Community - La Jolla Moving Company

    Review Highlights - La Jolla Moving Company

    George, John, and Fernando arrived early and were able to get the job done in less than 6 hours.

    Mentioned in 7 reviews

    Read more highlights

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    Staples - Longer lines for Amazon returns. Only 1 cashier Oct 14, 2024

    Staples

    (148 reviews)

    Pacific Beach

    The Staples in PB is super reliable and easy to get in and out of…read more It's clean, well-stocked, and they usually have exactly what I need without having to hunt around. I've used them for printing a few times too and it's always quick and straightforward. Also love that they added Party City balloons, it's such a useful addition when you need something last minute. Nothing flashy, but it's one of those places you're glad is there when you need it.

    I have gone to this staples 5 times in a row (all different times a day) just to find an hour wait…read moreto do Amazon returns. I had to go to UPS and pay $1 per return just so I could keep my schedule. At this Staples, I see lots of customers who are frustrated while there are numerous Staples employees who are obviously available and not helping! I find it VERY strange that Amazon buys Staples and then only assigns ONE person, when UPS has like 4, to handle the abundance of returns. Perhaps Amazon wants everyone to pay $1 for every return and force people to return to UPS? I am not sure who makes the $1 - Amazon or UPS, but something is fishy. The manager obviously knows of the LONG LINE PROBLEM and yet NO SOLUTIONS are being offered. Why is the manager responding to these complaints saying they are doing their best, when it is clear, they are NOT! Solution: Assign 3-4 people to do returns and people will most likely not be mad and might even make a purchase in your store!!! I don't know a single successful business in any industry who is fine with one hour waits....with no sense of urgency other than this place. The staff seems zombie like and even with an hour wait, there are times where new staff are being trained at a snails pace putting more strain on the customers. Really bad way to run a business. Shame on you. You should be embarrassed.

    A SMART MOVE

    A SMART MOVE

    (111 reviews)

    Carmel Valley

    *edit 4/18 - The company was quick to reply to my review suggesting that I reach out to customer…read moreservice. I did, and got an email back from COO Hayden Curtis. I was told that even though I was proactive about the challenges at the destination, the move and charges are what they are. I wished them the best, and hopefully my negative review remains an outlier.* I want to start by saying that I explained to A Smart Move that I would be leaving a poor review based on my experience with their pricing. I was told that they understood and would share my feedback internally. I was quoted just under $2k for a 3 bedroom move 5 miles (about 15min drive) away. The destination address is on a steep hill, and I made sure to send pictures and ask questions before the move. I was told that it would be no problem at all. The move was rough. They started at 8am and were loaded by around 1pm. At 2pm (includes a lunch break) they arrived at the destination and decided on the spot not to use the driveway and to cart my items up the steep driveway by hand. It ran long, and I was told around 4pm that they would be calling an extra two people to help at a cost of $135/hr. I was told I did not have a choice in this. They arrived at 4:30pm, and we were all finished at 5:10pm. So, doing the math, we had $2,000 for the move, $135 x 2 which we will round up to $300, and I added insurance the day before for $300. Our total due should be roughly $2,600, minus the $200 deposit I already gave them, for $2,400. The evening of the move they attempted to charge me $4,109.58, which was luckily declined. Over the following day or two I had several calls with them. They explained that they were already discounting the rate, and that the weight of items moved was higher than their initial estimate and made more work. I get that estimates can be wrong, but they actually moved LESS items than what was estimated due to me doing numerous van loads before move day. Additionally, at the destination, all I asked them to do was put the furniture in the correct rooms and leave the boxes outside the garage door for me to put away. Anyway, at the end of the day, I ended up paying a total of $3,312.78. Not including the insurance costs, that's just over a grand in additional fees, or an added 50% of the total cost to move. The excess really stretched us financially. I charged it to a credit card only to be told that there would be additional fees now for credit card usage. This was right after we got a $25 credit for having to clean up trash that they left in my front yard. We didn't even mention that the bathroom in our new place was peed all over, which was a delight to clean. My wife and I have mobility issues, so we really needed the help on this move, and it was incredibly frustrating to have this experience. All of this said, the movers themselves worked extremely hard. We bought them lunch between the loading/unloading, offered water throughout the day, and tipped them in cash.

    There's a reason only positive reviews are posted!…read more After a 4-month nightmare with A Smart Move, I feel compelled to share our experience to help others avoid this company. Despite their marketing promise to "Calm Your Chaos," they created nothing but challenges from start to finish. The Good: The San Diego pickup crew worked hard, and our driver Shaun was communicative and professional. The Bad - Everything Else: Delivery Day Disaster: The Texas delivery team arrived 3 hours late. We received only two text updates well after they were already behind schedule. When I was told to start calling the crew myself to get updates, I knew we were in trouble. Understaffed and Unprepared: Despite our contract specifying 6 team members, only 5 showed up - including two extremely young, inexperienced workers who couldn't handle basic tasks. My husband and I ended up moving our own furniture and reassembling pieces ourselves because the crew was so ineffective. Significant Damage: They damaged an antique desk (that we were told they would treat with ultimate care), knocked a ceiling fan from its mount (exposing dangerous wires), gouged our stairwell, and broke an electrical outlet cover. Multiple smaller items were also damaged. Dishonest Claims Process: The real nightmare began with the claims process. After waiting nearly 4 months, and spending countless hours on documentation, they offered $60 to repair an antique desk. They claimed they never received photos, The final settlement offer came with a gag order prohibiting any negative reviews. Broken Promises: Ultimately, the upfront promises turned to gaslighting and customer shaming once we moved in to the claims process. The Worst Part: A pattern of hoping customers will just accept subpar service and minimal compensation rather than speak up. The gag clause in their settlement agreement suggests this isn't isolated and may be why their current online review schema is so high.

    La Jolla Moving Company - movers - Updated May 2026

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