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    Dover Dodge

    3.0 (4 reviews)
    Open 8:30 am - 9:00 pm

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    Northway Automotive

    Northway Automotive

    2.7
    (14 reviews)

    I had an extremely disappointing experience with this dealership…read more I spent over five days searching for the right truck for my business, and after finding one here, I invested a significant amount of time and effort to complete the purchase. I made a 2-hour drive to test drive the truck, stayed in regular communication with the dealership throughout the process, worked with the lender to satisfy all financing requirements, and spent considerable time finding commercial insurance that met both my business needs and the bank's requirements. Because I was preparing to purchase this truck, I took multiple days away from running my business. As a small business owner, that time is extremely valuable, and I lost a substantial amount of income during this process. The most frustrating part is that I had already purchased a commercial auto insurance policy specifically for this truck. The policy required a significant upfront payment just to get coverage started. I immediately sent the insurance ID card to the dealership, exactly as requested. Throughout this entire process, I was in constant communication with the dealership. In fact, I already had an appointment scheduled to pick up the truck in about two hours. Instead of honoring that commitment, they called me after receiving my insurance information to tell me they had sold the truck to someone else. I understand that vehicles can sell quickly, but once a customer has invested this much time, completed the financing and insurance requirements, and has a scheduled pickup appointment, I believe the dealership has a responsibility to communicate clearly and honor the agreement--or at the very least hold the vehicle until the scheduled appointment. Selling it out from under a customer at the last minute is extremely unprofessional. This experience cost me valuable business income, significant time, unnecessary travel, and the expense of purchasing insurance for a vehicle I never had the opportunity to buy. Even though I got my money back from the insurance company. I would strongly encourage anyone considering doing business here to get everything in writing and confirm that the vehicle is actually being held before spending money on insurance, financing, or taking time off work. Unfortunately, based on my experience, I cannot recommend this dealership.

    I would highly recommend Northway Auto! The process was very easy. Laura was wonderful and not…read morepushy at all. She was friendly and listened to our wants and needs.

    Dover Dodge - usedcardealers - Updated August 2026

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